I’ve stayed here several times and it has always been clean, lots of towels and washcloths, clean air conditioning and heating, and able to open the windows. The last couple of times I stayed here (during Covid) I’ve had to ask for more toilet paper and towels as they only leave one set. One should not have to ask staff to provide these necessities. Most comfort inns I’ve stayed in provide a full set of towels and plenty of toilet paper. Recently, a room I was given turned out to be dirty, stinking of urine and smoke. The door was off the cupboard, and it seemed Furniture was taken away. Often rooms lack the two bedside lamps standard in any hotel room. I asked for another room, which I was provided, and it was clean and less smoky. However, it was a sauna bath because I couldn’t open the window more than a crack and the heating and cooling system was covered in thick dust and dirt, and the bottom of the unit was falling out. There was no way I was going to turn that unit on because the air would have been full of dust and dirt, not to mention bacteria. During this pandemic, rooms in any building need a source of fresh air as bacteria build up in cooling and heating systems (like Norwalk originally emanating from dirty air circulation). Not being able to open windows on the second floor means one is trapped with the stale air of all previous occupants. I don’t accept the lack of towels and toilet paper as due to Covid. This hotel is cutting corners by not providing the necessities expected, not replacing dirty, clearly broken down air and heating units, and not allowing guests to open windows. And the heavy smoke smell in hallways - and some rooms - ironically heaviest where there are no smoking signs - is not just s smell left behind from the previous owners and operators. Clearly many guests are smoking in their rooms, and not outside. Non smoking should mean no smoking in the building. No one should be exposed to second hand smoke. I’m quite annoyed. The hotel one could count on for clean, basic amenities and comfortable rooms has gone downhill rapidly. And Covid is no excuse. …
Rooms aren’t terribly expensive and staff was friendly. However I had to Lysol down the bedside table and phone etc as there were crumbs from a previous guest by the phone. This made me lack confidence in the level of cleanliness of the room. Also booked specific room type and was given a different room.
The room was very clean, the bed very comfortable. The breakfest excllent. The kitchen extremely clean. The price was very reasonable. The only thing I didn't like was the excessive plastic wrapping, glass, kniffes, forks,... It would be nice to reduce a little.
I hadn’t stayed at a Comfort Inn in a decade after a negative experience, but I’d heard they upgraded the brand and the location next to the train station was convenient so I gave them another try. Glad I did! Not a luxury hotel by any means, but the bed was new and very comfortable and the free breakfast was much better than I expected, including a waffle iron, eggs and sausages.
Had a great nights sleep at the Comfort Inn. There was no external noise and not much internal noise, at least until the bus load of Chinese tourists arrived but after they had tried to open the adjoining door fifty times it settled down. Bed was very comfortable and we slept well and the wifi was fast and free. Breakfast was the usual, pretty basic.