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We stayed here during a lacrosse tournament, with 4 age 16-21 girls in each player room. Coaches and parents in different rooms. Toilet stopped working i my daughters room on Saturday and they gave the girls a plunger to fix it! So they went without...More
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
Your satisfaction is important to us and we will be using the feedback you...More
Stopped as yeah we have the freezing rain and driving wasn’t no fun.
Conveniently located next to the 401 modern hotel rooms are a good size comfortable warm and clean.
Staff friendly and polite I stayed on the ground floor and was quiet.
Thank Lee D
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded April 17, 2018
Dear Lee D
Thank you for your compliments regarding your recent stay at our property.
We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you...More
Outside the hotel looks a bit dated.
But the welcome was warm.
Got to my room, which was clean, updated and pleasant.
Had the breakfast which was good, plenty of choice. Had a room on the same side as the motorway but was still quiet....More
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded 4 weeks ago
Thank you for sharing your feedback regarding your stay! I am glad that your stay was a pleasant one. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that...More
Stayed here for a night with my family while visiting Whitby. A bit group of hockey kids were staying there as well, and were very loud and inconsiderate. Got woken up by them running up and down the halls at 2AM yelling, and the parents...More
Thank Claire L
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded June 5, 2018
Dear Claire L
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.I am very sorry to hear the inconveniences you had during the...More
We rented a King Suite here while attending a relatives wedding. We were quite pleased with the room that we got as it had a flat scene TV, free parking, free wi-fi. The room was clean, comfortable and reasonably priced. There was a continental breakfast...More
Thank Maureen S
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded June 4, 2018
Hello Maureen S
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the size of the room, bed, amenities and the cleanliness. We hope to see you again during your next visit...More