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Holiday Inn Express Hotel & Suites Ottawa Airport

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#27 of 66 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Ottawa Airport
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303 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

This is a nice HIX, very close to YOW, with free parking. The property is clean, well-maintained, and has friendly staff. We were treated quite well as Platinum guests and we look forward to returning.

Helpful?
Thank 5fredw
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear 5fredw Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay and location was to your convenience. Thank you for being a loyal IHG Platinum member, we sincerely appreciate your business, loyalty and trust. We look forward to welcoming you back. Sincerely Kristie P More 

Syracuse, New York
Level Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

Two friends and I stayed two nights for a convention we were attending in Ottawa. The hotel was easy to find from the highway and convenient to our convention location, restaurants and shopping. Rooms were large, quiet, clean and had the typical amenities one expects. Our 2Q room had a microwave and fridge. Breakfast was the usual HIE fare. I... More 

Helpful?
Thank Linda T
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Linda T Thank you for taking the time to review our hotel. We are pleased to read your over all stay was great and our location was to your convenience. All feedback is taking into consideration, we will defiantly discuss weekend breakfast times with kitchen management. As for dishes in the breakfast room, I can only assume it was... More 

Level Contributor
5 reviews
Reviewed 2 weeks ago via mobile

Stayed in the suites with 2 queens. The "living room" area was separate enough from the sleeping area that we were able to watch tv after the kids went to bed. Better than some of the older Holiday Inn restaurants.

Helpful?
Thank Marko M
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Marko M Thank you for taking the time to review our hotel. We are delighted to read your stay was great and you enjoyed the suite. I agree are suites are spacious with a separate but not closed off living room and allow families to enjoy their space. We hope to welcome you and your family back in the... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We stayed for one night at the Holiday Inn Express Ottawa Airport and were very happy with this hotel. We were warmly greeted and checked in quickly by William in guest services. We had a 2 queen suite which was clean, spacious and very cozy. We went for a quick swim in the pool before going out for the evening.... More 

Helpful?
Thank Karlymcd
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Karlymcd Thank you for taking the time to review our hotel. We are very pleased to read your stay was excellent and you felt welcomed and comfortable. Our team here at the Holiday Inn Express Ottawa Airport strive to exceed guests expectations and are willing to go above and beyond for all our guests, Thank you for noticing. I... More 

Level Contributor
11 reviews
4 hotel reviews
Reviewed 23 September 2016

I was here for work for 3 nights, and despite a very minor issue at the time of check in. (it was 10pm, the girl behind the counter misread my reservation) but checked into my room and it was clean, stocked and well appointed. The breakfast (included) was typical of the Holiday Inn Express which is a good thing. The... More 

Helpful?
Thank Mike D
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Mike D Thank you for this wonderful review and choosing the Holiday Inn Express and suites Ottawa Airport. I am pleased to read your overall stay was great and our staff met all expectations. We hope to welcome you back on your next visit to Ottawa. Sincerely Kristie P More 

San Diego
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2016 via mobile

I got to the holiday Inn express and suites ottawa airport and checked in early and the room is very nice and clean and comfortable and quiet as well I will definitely return to this hotel next time..

Helpful?
Thank Nathan P
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Nathan P Thank you for taking the time to review your stay with us. We are pleased to read all was great and we were able to accommodate an early check in for you. We look forward to welcoming you back on your next stay in Ottawa. Sincerely Kristie P More 

Ottawa, Canada
Level Contributor
90 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 September 2016

Stayed at this hotel for a wedding that was held nearby. This is a prototypical airport hotel - nothing fancy, but nothing wrong. Amenities are exactly what you would expect, ie: simple pool, in room coffee, in room fridge (but not mini-bar), free wife, and complimentary continental breakfast buffet. The above amenities balance out the somewhat high price point -... More 

Helpful?
Thank BROWMI
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear BROWMI Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay. We appreciate such detailed feedback and hope to welcome you back in the future. Sincerely Kristie P More 

Ottawa, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016 via mobile

I stayed there twice in the last couple of months on business. Great stays. No issues. The breakfast might get redonda nt to some if you stay awhile. Other then that that was great stays. Very convenient location for air travels.

Helpful?
Thank GUY613
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Guy613 Thank you for taking the time to review your two recent stays with us and for choosing the Holiday Inn Express Hotel & Suites Ottawa Airport. We are delighted to hear your stays were enjoyable and convenient. We hope to be your first choice when staying in Ottawa and hope to welcome you back in the near future.... More 

Victoria
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 August 2016

We booked this hotel prior to our late arrival at the Ottawa airport. We found out the hard way that the airport shuttle to the hotel runs from 5:00 to 11:00. Obviously should have checked this out prior to booking, however, lesson learned. Hotel was clean and staff were pleasant. Didn't stay there for the return trip home due to... More 

Helpful?
Thank WimmerVictoria
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear WimmerVictoria Thank you for taking the time to review our hotel. I am pleased to read you enjoyed your stay here. However I am very sorry to hear that our shuttle times did not work out with your schedule. We take all guest feedback into great consideration and I will pass this on to front office management. We hope... More 

Kingston, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2016

Excellent value in this Airport hotel. I wasn't flying - was at a wedding, and the location is perfect for access to Riverside Drive, Bank Street et cetera.. Well located on Hunt Club at Uplands. Staff are pleasant, personable and professional. Hat's off to William at the Front Desk - an excellent ambassador for this facility.

Helpful?
Thank Pest6887
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Pest6887 Thank you for taking the time to review our hotel. We are pleased to read you enjoyed your stay and you found our location to your convenience. Our staff take great pride in delivering excellent customer service, I will be sure to pass this review on to them and let William know the impact he made on your... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Region: Canada > Ontario > Ottawa
Price Range: $157 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Holiday Inn Express Hotel & Suites Ottawa Airport Ontario
Hotel Style:
#15 Romantic Hotel in Ottawa
#21 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay away from the elevator, not because of the noise from the elevator, but you can sometimes hear late arriving guests.”
 of 5 bubbles DrGreg1963, 30 Jun 2016 | Read review
“Book early since it can fill up fast”
 of 5 bubbles jkn252, 15 Jun 2016 | Read review
“ground floor room the best”
 of 5 bubbles Zappafan5797, 18 May 2016 | Read review
“We stayed in a room right by the pool and it was quiet...”
 of 5 bubbles LOTUS1970, 10 Apr 2016 | Read review
“Pay the extra for a suite, best value by far.”
 of 5 bubbles R9283SWjamesc, 29 Mar 2016 | Read review
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