Traveller's Haven Motel
2747 Prince of Wales Dr At the Intersection of Fallowfield Road, Ottawa, Ontario K2C 3H1 Canada
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About
#5 of 11 motels in Ottawa
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
For over 28 years, the Travellers Haven motel has been providing clean, comfortable, and affordable accommodations in Ottawa, Ontario. Located near the beautiful Rideau River, we're just a short drive from the city's downtown core. Travellers Haven offers our guests the option between a standard room with a 37" HDTV, or one of our unique private cabins with a 42" HDTV, both including a Rogers HD Digital Box. Some of our private cabins are now available with a fireplace to help you unwind during the cooler months.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Non-smoking hotel
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Quaint
Location
2747 Prince of Wales Dr At the Intersection of Fallowfield Road, Ottawa, Ontario K2C 3H1 Canada
Getting there
828 Restaurants
within 10 kilometers
Reviews
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Detailed Reviews
My husband and I were delighted to stay in a cabin for a weekend. The room was very clean and tidy and we were provided with ample dishes for the kitchenette and towels for showers. The owner and staff provided top notch service. In fact, the owner had just assembled a brand new BBQ the day we arrived and offered it for our usage when we needed it the next night. When we came back from the function we were attending Saturday morning, we found the new BBQ complete with new utensils on our doorstep. All other staff were quite friendly and helpful. The only little negative aspect was the inability for the bathroom fan to exhaust the humid air from showers. The bathroom mirror and windows stayed fogged up for quite a while. This could be a little problematic in winter if you don't want to open the windows.
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Date of stay: September 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravellersHaven, Owner at Traveller's Haven Motel
Responded Oct 4, 2013
I wanted to thank you for the nice review. We were glad to hear you enjoyed your stay and we look forward to seeing you and your husband again sometime in the near future. I also wanted to thank you for informing us that your bathroom fan was not working properly. I apologize for that and corrected the problem immediately. No more fogged mirrors :) Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice room with a comfy bed. The motel is relaxing as it has lovely private cabins which include a fire place. You do feel like you are getting away from it all. Good price point and friendly staff. I would recommend it to anyone.
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Date of stay: April 2016Trip type: Travelled on business
Value
Location
Service
Room Tip: I like the cute cabins with the fire place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelling with my Dad on a business trip to Ottawa, we were happy to find this handy place on 2747 Prince of Wales Drive.
Checked in, in no time. - efficiency right there.
Room was clean and the beds felt new - tidyl and comfortable.
You can hear the traffic on the streets at night, but you can't have the
accessibility and the perfect tranquil quietness at the same time can you?
All in all, we were very satisfied with our stay.
Staff helpful and courteous.
Price was reasonable.
Would come back again!
For us, it was exactly what we were looking for.
Checked in, in no time. - efficiency right there.
Room was clean and the beds felt new - tidyl and comfortable.
You can hear the traffic on the streets at night, but you can't have the
accessibility and the perfect tranquil quietness at the same time can you?
All in all, we were very satisfied with our stay.
Staff helpful and courteous.
Price was reasonable.
Would come back again!
For us, it was exactly what we were looking for.
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Date of stay: March 2015Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in one of the cute cabins, it was well maintained and clean. The staff were friendly and helpful. Great location and not too far from Ottawa. Great wifi. All the comforts of home. We would stay here again.
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stopped by the hotel to ask for any rooms available, they said no. Then a friend of mine called and they told her yes they had rooms. I called them and asked them why they said no, they claimed that I have never stopped by the hotel !! I stopped again and they said yes I stooped but there was a cancellation. It seems that they don't rent their rooms to people from some races, religious, color, gender, visible minorities, etc.
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Date of stay: August 2017Trip type: Travelled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great friendly service. There are plenty of brochures with information to visit the local sites or anything you would like to know about the area. Good price. Best sleep ever in this nice clean queen size bed. Shops & restaurants are just a few miles away. I have no problem with that. The cabin is the best choice. It is quiet and peaceful. There is a large grassy back yard for children to play safely. There is your flat screen tv with lots of stations available, fridge, microwave and let me not forget the air conditioning unit. There is also a large clean shower stall, telephone and alarm clock although you can get a wake up call from the front office.
Obviously I did not verify the reviews for this motel before booking a room. I am glad that I did not. I am shocked to read these negative reviews here now. You cannot possibly be talking about the same Travellers Haven Motel in Ottawa, Ontario. If you were, you should absolutely give this motel another try then because you are missing out.
I will return to this haven whenever I will be in the Ottawa area. Thanks for the experience!
Obviously I did not verify the reviews for this motel before booking a room. I am glad that I did not. I am shocked to read these negative reviews here now. You cannot possibly be talking about the same Travellers Haven Motel in Ottawa, Ontario. If you were, you should absolutely give this motel another try then because you are missing out.
I will return to this haven whenever I will be in the Ottawa area. Thanks for the experience!
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Date of stay: August 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: The cabin. Stay in the cabin. There is a picnic table just in front of it. It has a calming...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravellersHaven, Owner at Traveller's Haven Motel
Responded Oct 4, 2013
I’m very glad to hear you that you had the ‘best sleep ever’ in one of our private cabins. It was only this summer that we renovated every room and private cabin with brand new furniture and beds. We’ve done a lot more upgrades recently including purchasing large screen 42 inch tv’s in our cabins and 37inch in our rooms. Certainly is nice to hear compliments and that you’ll be back one day. I am sorry for only replying to you now but nevertheless, greatly appreciated your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room I stayed in was small, but really all I needed. It had a flat screen tv, fridge and microwave. Everything was very clean and tidy! I usually always pick my motels off tripadvisor and thought I had with this one, but reading the other comments I probably would have avoided it. I'm glad I didn't!
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Date of stay: May 2013Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravellersHaven, Owner at Traveller's Haven Motel
Responded Oct 17, 2013
Dear Amoep, We’re glad to read you enjoyed your stay and we thank you for your comments. If you enjoyed your stay in May 2013, you’ll be even more impressed now with all of our new upgrades including all new furniture and beds in every room as of August 2013. We look forward to your next stay with us, Sincerely yours, Travellers Haven Motel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Were it not for the fact that it was 2am and I needed to get off the road to sleep, I would have instead slept in my car. For $100 (taxes), you'll get muddy carpets, damaged walls, rusted out fridges and baseboard heaters and a complimentary bottle of water because the water is undrinkable due to the high levels of salt. The bed was decent, but I avoided everything else. Told the front desk that I was not happy and the best they could do is tell me they would tell management. Avoid if you can. Your car is a better alternative.
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Date of stay: March 2012
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravellersHaven, Owner at Traveller's Haven Motel
Responded Oct 16, 2013
Dear Mr. Zacatti, I’m embarrassed and truly apologize for your unpleasant stay not to mention my inexcusable delay in my response time to you. Obviously, things needed changing and actions do speak louder than words, so let me explain what’s been done since your last stay. All rooms and private cabins have since been renovated, along with ALL new furniture and beds in each and every room and private cabin as of August/2013. As far as the high levels of salt in our water, while it’s always been completely safe and tested monthly as per the Ministry of Ontario water act, we decided it was time to take a chance on a new well and I have to say, we hit the jackpot with the results of the water analysis by an Ottawa water testing company that’s licensed by Ontario’s MOE for specific tests in drinking water. Mr. Zacatti, we obviously value your comments, as they did ,contribute to us taking a chance on a new well , (after 26 years in operation) which is up and running as of this month. (We still however provide a bottled water in every room for customer convenience, as well as complimentary fresh coffee and muffins in the morning) To show our appreciation of your comments, should you ever find yourself in the Ottawa area again, the staff and I would like to offer you a complimentary one night stay for you to experience all of our new upgrades. Sincerely Yours, Travellers Haven Motel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros:
Convenience of an old-fashioned motel—no stairs or halls.
Clean. Windows open front and back and in bathroom.
Everything worked, well-maintained room. Mini-frig included and microwave. Our room had two queen beds.
Good price.
No password needed for free wifi, and pretty good speed at 5.5 Mbps.
Cons:
No free breakfast like most Mom and Pop motels, but coffee and good muffins were offered in the stand-up lobby. Tim Horton is nearby.
Room a bit small, no luggage rack and no room for one.
No AC in room, only heat.
Parking lot not swept in a while. A big shredded hole in a bath towel.
A bit out of town, and streets crowded here, slow traffic.
Convenience of an old-fashioned motel—no stairs or halls.
Clean. Windows open front and back and in bathroom.
Everything worked, well-maintained room. Mini-frig included and microwave. Our room had two queen beds.
Good price.
No password needed for free wifi, and pretty good speed at 5.5 Mbps.
Cons:
No free breakfast like most Mom and Pop motels, but coffee and good muffins were offered in the stand-up lobby. Tim Horton is nearby.
Room a bit small, no luggage rack and no room for one.
No AC in room, only heat.
Parking lot not swept in a while. A big shredded hole in a bath towel.
A bit out of town, and streets crowded here, slow traffic.
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Date of stay: September 2015Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravellersHaven, Owner at Traveller's Haven Motel
Responded Sep 22, 2015
Hi travel963, I'm glad to hear you enjoyed your stay with us and thank you for your kind words.. There are not many old-fashioned motels left in Ottawa with no stairs or halls, but, when it comes to air conditioning, we like to think we moved along with the times:) meaning, all of our rooms are definitely conditioned. They are inserted in the back wall of every unit. They are not eye sores and obviously blend in too well with the decor, you having missed it :) I was surprised about your towel condition though and immediately passed on your note to the linen company that we use for all of our linen. We've also called a company for our Fall sweeping/tidying up of the parking lot. We thank you and appreciate your feedback as we value your comments to help us deliver the very best customer service we can. Michael Licari Owner
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, good bed, decent bathroom, friendly receptionist, coffee and muffins in the morning, good TV.
If you are in this area and need a place to stay this fills the bill. We had a last minute change of plans and found the Traveller's Haven to be well named.
If you are in this area and need a place to stay this fills the bill. We had a last minute change of plans and found the Traveller's Haven to be well named.
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Date of stay: October 2014Trip type: Travelled as a couple
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TravellersHaven, Owner at Traveller's Haven Motel
Responded Nov 2, 2014
I'd like to thank you for your kind words and for taking the time in writing trip advisor. I was glad to read that you had an enjoyable stay with us. With winter coming, our usual time for more renovations, you'll be even more impressed on your next visit. Also, thank you for the " Traveller's Haven to be well named" part,..... while that has always been our goal, it's certainly nice to see customers like yourself notice. ....thank you. Michael Licari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
19
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Frequently Asked Questions about Traveller's Haven Motel
Which popular attractions are close to Traveller's Haven Motel?
Nearby attractions include Room Escape Ottawa (7.2 km), Hog's Back Falls (6.9 km), and Archery Games (7.2 km).
What are some of the property amenities at Traveller's Haven Motel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Traveller's Haven Motel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Traveller's Haven Motel?
Guests can enjoy free breakfast during their stay.
Is parking available at Traveller's Haven Motel?
Yes, free parking is available to guests.
What are some restaurants close to Traveller's Haven Motel?
Conveniently located restaurants include Sundari’s Kitchen, Cozmos Souvlaki, and Mandarin Restaurant.
Are there opportunities to exercise at Traveller's Haven Motel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Traveller's Haven Motel?
Many travellers enjoy visiting Parliament Hill and Buildings (12.7 km), Rideau Hall (15.0 km), and Laurier House National Historic Site (13.2 km).