GLō Best Western Kanata Ottawa West

GLō Best Western Kanata Ottawa West

Traveller (35)
Room & Suite (36)
Breakfast Area
Dining (6)

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Breakfast included
C$185
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#36 of 73 hotels in Ottawa
4.1 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
GLō is a hip, boutique hotel in Ottawa, ON delivering a well-traveled lifestyle with bold options to work smarter, play harder and live healthier on the road. Reimagine a lobby where function is key, and tech-centric shared spaces are an invitation to connect you with other savvy travelers. Life moves fast, that's why the Wi-Fi is too. The wholesome breakfast refuels you to power forward. At GLō, your room is more than just a cozy escape to unwind from the commotions of the day - it is smart, spacious and a productive workspace that keeps you engaged with the things that matter most.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Electric vehicle charging station
Parking
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Charming
Modern
Languages Spoken
English
Hotel links
Special Offer:Click Here to Book Direct & Save Online
4.0
4.0 of 5 bubbles218 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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GLō Best Western Kanata Ottawa West provides a clean and family-friendly atmosphere that many guests appreciate, with colorful decor and a peaceful setting. While the rooms receive praise for their comfort and cleanliness, a few reviewers have pointed out problems with noise and maintenance. The hotel's location garners mixed reviews; its quietness is a plus for some, yet the proximity to the highway is a nuisance for others. The service is generally regarded as friendly, although there have been occasional concerns about staff helpfulness and breakfast offerings. Despite the basic amenities, the value proposition is somewhat weakened by a lack of breakfast variety and perceived higher costs.
Location
Inconvenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Pricey
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

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218Reviews6Q+A26Room tips
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Detailed Reviews
Maxim O wrote a review Apr 2023
Toronto, Canada28 contributions16 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Very clean, quite location, a lot of colors inside. Very contemporary. Free breakfast. Mandarin buffet is 3 minutes to walk. Restaurant nearby. Food basic with culinary variety. Not ordinary modern design
Read more
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis L wrote a review Sep 2021
Guelph, Canada18 contributions12 helpful votes
5.0 of 5 bubbles
My wife and I stopped here overnight on our way through from Quebec. The hotel is ultra modern, spotlessly clean and friendly staff. We checked in early so were given an accessible room which was very very spacious. The decor is bright and cheerful and the king bed was very comfortable. Our room was on the residential side of the building and very quiet. The breakfast was adequate during covid and very well set up and a staff member constantly sanitizing the counters, tables, ,etc. I am a Gold Card member and this Best Western is by far one of the better hotels.
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Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Carolyn T wrote a review Feb 2020
Regina, Canada3 contributions2 helpful votes
3.0 of 5 bubbles
The Glo Kanata hotel by Best Western is modern, clean and the rooms are gorgeous. A hot continental breakfast is included along with wifi in the rooms. The hotel is great but the location choice is poor right next to a busy highway with loud traffic 24/7.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from glokanata, General Manager at GLō Best Western Kanata Ottawa West
Responded Feb 24, 2020
Dear Carolyn, Thank you for staying with us at GLō and sharing your review. We are glad to hear that you enjoyed your stay and apologize for the disturbance. We look forward to seeing you again soon under better circumstances. Sincerely, Your friends at GLō
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane Doe wrote a review Feb 2020
2 contributions
3.0 of 5 bubbles
I've stayed at this best western before in the past, and enjoyed it a lot. When booking another trip into Ottawa I didn't think twice about booking with GLo again. This trip was very disappointing.

I called the day of inquiring about an early check in, if at all possible. The lady I spoke to on the phone said she would be able to check us in at 2:00pm. Ideal for us, as we were expecting to arrive in Kanata at around 1:30. When we arrived and tried to check in (1:40), the lady at the front desk told us she would not be able to check us in until 2:30. She didn't even check the status of our room, ask for the name under the reservation, nothing. Just flat out told us she couldn't. At least pretend to look on the computer for the room status, make it look like you were making an effort? We're understanding people, we get that things happen, it was a busy weekend, so we brushed it off and left to go kill the time. An offer to hold our bags or call us when our room is ready would have been appreciated, but didn't happen.

We got back to our hotel late at night, and I did not expect to see so many young teenagers and their parents (easily intoxicated) in the hallways. Very noisy, and quite awkward having to walk through to get to our room.

At check out, I called down and asked if a late check out time of 12 would be possible. The lady at the front desk told me that she couldn't as a large group was expecting to check in and they needed us out at 11am to clean the room. Very upsetting to hear, given the fact that I was a returning guest and BW rewards member. When we were leaving the hotel, the front desk staff didn't once say goodbye to us.

I will say one positive thing. The hotel manager is very friendly. He checked my family and I out last time we stayed there. When we were checking in this time around he passed by us smiling and saying hello, and when we were leaving our room he wished us a good morning. Unfortunately his smiling face isn't enough to warrant another reservation. Next time we are in town, I will be booking somewhere else. The price was average, but I would much rather pay more money to get better service.
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Date of stay: February 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from glokanata, General Manager at GLō Best Western Kanata Ottawa West
Responded Feb 16, 2020
Dear Guest, Thank you for staying with us at GLō and sharing your review. I am truly sorry for not being able to accommodate your request and the inconvenience you faced when trying to navigate to your room. I will be happy to further discuss this with you. Please let me know what number I can reach you at or you may call me at 343 417 4561. Once again, please accept my apologies. Sincerely, Arif Shariff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Osman Arfeen wrote a review Feb 2020
Oakville, Canada1 contribution
5.0 of 5 bubbles
I believe GLO has established the gold standard in comfort and overall hotel experience. We initially picked the hotel because of its central location but was pleasantly surprised by the warm reception and all the small things they did to make us feel valued.

The room was spectacularly clean - it was like we were the first to step foot into the room! We had asked for an extra blanket which was brought up to us in a flash. We contemplated taking the bed home with us, it was so comfortable - like sleeping on a cloud!

Had a great workout in gym downstairs after having an awesome breakfast at the hotel. WiFi was surprisingly stable and easy to use.

We will definitely be coming back. Color me impressed!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from glokanata, General Manager at GLō Best Western Kanata Ottawa West
Responded Feb 28, 2020
Dear Guest, Thank you for staying with us at GLō and sharing your review. Glad to hear that you enjoyed our breakfast and surfed with ease on the web using our fibre optic high speed internet and most of all, through our signature Get Top Mattress you experience the “cloud”! Our Team works hard to maintain cleanliness which is one of our top priorities. And our Guest Service Agents look forward to providing the BEST in hospitality to our Guests. We look forward to seeing you again soon! Sincerely, Your friends at GLō
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
whirly_girly78 wrote a review Feb 2020
2 contributions2 helpful votes
3.0 of 5 bubbles
Pros: Beautiful modern rooms.
Cons: Too much noise from highway 24/7. Background noise device in room did not help. No restaurant or bar. Breakfast was mostly continental with self-serve hot food/waffle iron.
Read more
Date of stay: February 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from glokanata, General Manager at GLō Best Western Kanata Ottawa West
Responded Feb 14, 2020
Dear Guest, Thank you for staying with us at GLō and sharing your review. We are glad to hear that you liked our decor and are sorry to hear that you were disturbed by the highway noise. The next time you stay with us, please reserve a room with 2 Queen Beds and request a room facing the residential side. Once again, thank you for staying with us and we look forward to seeing you again soon! Sincerely, Your friends at GLō
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TandBL16 wrote a review Jul 2022
Kingston, Canada57 contributions20 helpful votes
5.0 of 5 bubbles
My one night stay was awesome. The front desk were very friendly, the room was very modern, clean and the bed was excellent. I had a window facing the highway and the noise cancelling machine they provide worked perfect. The breakfast is what I expected and the front desk constantly replenished the food and cleaned the area.
Those People who gave it a negative review shouldn’t expect caviar and lobster for breakfast.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isaac_Ahmad wrote a review Feb 2023
1 contribution
1.0 of 5 bubbles
I have been told on arrival by Mr. Spenser that there are no rooms available and I should come back after couple of hours. When I returned after couple of hours in the late afternoon he refused again that there are no rooms available but on my threat to call Head office of Best western he said he just found one vacant room for me on 4rth floor. I noticed that all rooms were empty on 4rth floor with sticker on doors saying rooms is cleaned but none has opened that. I do not understand why they would lie and make their customer suffer just because I paid with points? Also, they charged me incorrect on phone call and seems like they are in that cheating business since a long time. Apart from that, room was lacking any note book or pen and other important amenities in bathroom. My experience was not good staying there and would NEVER recommend anyone to stay there. The shower was super slow and it took like two hours for me to take a shower.
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Date of stay: February 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Racyn5 wrote a review Oct 2021
Montreal, Canada9 contributions13 helpful votes
1.0 of 5 bubbles
Covid protocols not being enforced, people wandering around with no masks, breakfast area not being adequately sanitized or supervised. Claustrophobically tiny room, too small for four people. The room and mirror area of the bathroom are dimly lit. The mattress is just on a flat piece of wood and it kept sliding around on the frame even if I just touched it with my knee. Traffic noise was loud even with ear plugs because it faces an expressway, and the room either freezing or too hot because it was too small for the air to circulate properly. Breakfast was really awful, only two choices of cereal, yogurt, horrible eggs (no meat) and bread. But after watching a guy stick his hand in the bread case without tongs, I just gave up on the food. The hotel interior looked like a brightly lit Walmart, nothing like the trendy photos. The highlight was the tv. Stayed at a different BW the previous weekend. It had the most amazing breakfast ever. I felt safe and the room was beautiful. The kicker was that I paid the same price for both. The Glo is a rip off.
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Date of stay: October 2021
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Winnie_W949 wrote a review Nov 2021
1 contribution
3.0 of 5 bubbles
Bad customer service and unhelpful front desk. Front desk kept giving us contradictory information. At check-in we were asked to pay $150 to hold our room reservation which will be refunded in 3-5 business days after our stay. We found it odd since we were already here. We asked for receipt for that $150 and was told that will be provided at checkout. At checkout we were then told that the $150 was actually a room damage deposit and not a room reservation fee. Front desk continued saying that room damage deposit doesn't get charged through our credit card but in our case Best Western (BW) did.

We showed front desk our credit card account on our phone that BW had indeed charged us the $150, contrary to what she is telling us. She then proceeded to steamroll us and kept repeating that the transaction should show as pending even when she is staring at the authorized charge that went through on our screen. She would not listen or offer any solution, and stated simply there was nothing she can do to help us.

Every step of the way front desk refused to do anything to help resolve the issue that they created. Fact was BW charged our credit card when they did not intend to (in her words "it should be a pending charge and shouldn't go through"). Usually this would be a small issue easily solved by either by providing a receipt or at minimum an email to reassure the customer that the transaction will be reversed. Clearly the she did not understand the issue, refused to listen when we tried to calmly explain, and blatantly deny facts presented. Her reason for refusing to email was she does not have access to BW customer email account and that her manager usually deals with this issue. We then suggested her to contact her manager since it is outside of her authority, which we reassured her that we don't blame her for, but she also refused citing we are outside of business hours and she doesn't talk to her manager until 11am. This was at 8:25am.

This was a small problem that BW created was made incredibly difficult by an unhelpful front desk staff who refused to listen nor understood the issue at hand. What should have been a quick checkout process was unnecessarily dragged on for an hour, something we did not want on a vacation. I am surprised at the poor level of customer service from BW as the other branches we've stayed at was usually good. Would not stay here again and would not recommend it to friends and family. Hopefully BW will provide better trained front desk staff at this location.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda P asked a question Dec 2021
Ottawa, Canada
Is there a bar
Answer from 319tiiuv
Kitchener, Canada11 contributions3 helpful votes
No....no bar but areas not to far away has them.
Robert L asked a question Jul 2020
Montreal, Canada8 contributions
Are you back to serving a hot breakfast?
Answer from GLoKanata
Ottawa, Canada1 contribution
Dear Robert, Thank you for your inquiry. Not as of yet. We provide “grab & go” breakfast which includes: Bottle Water Wrapped Fruit Wrapped Muffin Breakfast Bar or cookie We wish you a safe and wonderful summer:) Sincerely, Your friends at GLō
KMildren asked a question Nov 2019
North Bay, Canada16 contributions7 helpful votes
Are microwaves available in all rooms?
Answer from GLoKanata
Ottawa, Canada1 contribution
There are no microwaves in the rooms however, there is one available 24 hours in the breakfast lounge:)
Tracy K asked a question Jan 2019
1 contribution2 helpful votes
Is there a shuttle or bus to Canadian tire center?
Answer from GLoKanata
Ottawa, Canada1 contribution
Not as of yet. Most of our Guests use Taxi or Uber:)
Janet S asked a question Nov 2018
Eganville, Canada1 contribution
When are you opening
Pamela W wrote a tip May 5
Lindsay, Canada10 contributions2 helpful votes
5.0 of 5 bubbles
"Uber to Canadian Tire Centre is about $12-$15 but only 4km so walkable too if weather is good."
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familiacastel wrote a tip Mar 2024
Crucecita, Mexico3 contributions1 helpful vote
4.0 of 5 bubbles
"Give it a try. It is a clean, well located please. Bring your spouse for a vacation. You will enjoy the surrounding areas."
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susan wrote a tip Dec 2022
1 contribution
3.0 of 5 bubbles
"choose a room on the opposite side od the highway!"
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BOBBY G wrote a tip Sep 2022
Toronto, Canada7 contributions16 helpful votes
5.0 of 5 bubbles
"Residential side may be quieter than the Hwy side? I had top floor on the 4th."
Read full review
Connector534436 wrote a tip Sep 2022
United Kingdom1 contribution
4.0 of 5 bubbles
"Ask for a room that ends in an even number. The odds are on the highway side and you can hear the road noise a little."
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Not the right property for you?
There are more places to choose from in the Ottawa area.
PRICE RANGE
C$197 - C$240 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
69
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GLō Best Western Kanata Ottawa West: UPDATED 2024

Frequently Asked Questions about GLō Best Western Kanata Ottawa West
Which popular attractions are close to GLō Best Western Kanata Ottawa West?
Nearby attractions include Canadian Tire Centre (3.5 km), Unlocked Ottawa (2.5 km), and Tanger Outlets Ottawa (4.1 km).
What are some of the property amenities at GLō Best Western Kanata Ottawa West?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at GLō Best Western Kanata Ottawa West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at GLō Best Western Kanata Ottawa West?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at GLō Best Western Kanata Ottawa West?
Yes, free parking is available to guests.
What are some restaurants close to GLō Best Western Kanata Ottawa West?
Conveniently located restaurants include Aperitivo, NeXT, and Amuse Kitchen & Wine.
Are there opportunities to exercise at GLō Best Western Kanata Ottawa West?
Yes, guests have access to a fitness centre during their stay.
Does GLō Best Western Kanata Ottawa West offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to GLō Best Western Kanata Ottawa West?
Many travellers enjoy visiting Pinhey's Point Historic Site (14.4 km) and Canadian Space Services (13.4 km).
Is GLō Best Western Kanata Ottawa West accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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