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Homewood Suites by Hilton Ottawa Downtown

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Traveller (156)
Room & Suite (51)
Dining (27)
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About

#11 of 74 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
Homewood Suites Ottawa Downtown is an all-suite hotel with an ideal location in the heart of downtown Ottawa close to Parliament Hill, Canada's War Museum and much more. Our ideal location just steps from The Lyon Subway Stop makes getting around Ottawa a breeze. Settle into a spacious suite featuring a fully equipped kitchen including a full-sized refrigerator, microwave, stove top and dishwasher. Each morning, enjoy a complimentary hot buffet breakfast. The suite life is perfect for extended stays. Maintain a healthy lifestyle on the road with our heated indoor pool and extensive fitness center. 4,715 sq. ft of meeting flexible meeting space. Hold your next meeting or event with us and let our expert event planners help make it a success.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Children's television networks
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Wine / champagne
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Room service
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, French
Hotel links
Special Offer:Price Match Guarantee
333Reviews9Q+A30Room tips
Traveller rating
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swim_bunny2012 wrote a review Jan 2024
Halifax, Canada326 contributions146 helpful votes
Good amenities in suite with full kitchen, dining room table, couch and desk. Towels a bit scratchy. Breakfast okay, standard Hilton buffet. Central downtown location. No housekeeping issues. A good option for business travelers staying longer, or families.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Jan 18, 2024
Dear swim_bunny2012, It's always a pleasure to know that our guests had a great stay with us. Thank you for taking a moment to review your experience and provide us with valuable feedback to improve our offerings for your next visit. We appreciate your input and look forward to welcoming you back soon. Best, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ben H wrote a review Jul 2023
British Columbia124 contributions159 helpful votes
Hotel's Favourite
Stayed with family for 7 days in July 2023. No concerns at all. Service, from the front desk to housekeeping, was excellent. The complimentary breakfast was really good - well stocked, organized and efficient (maybe a little busy if you came at the wrong time, but they organized it so it wasn't a free-for-all for food). Room was a good size, with full bed and pull out couch, the A/C worked fine, which was a blessing in the humidity. Nice pool - good size. I only would have liked it to have been a little closer to the Byward Market area, museums, etc. But a quibble. Would recommend.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Marketing at Homewood Suites by Hilton Ottawa Downtown
Responded Jul 30, 2023
Dear Ben H, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jon9344 wrote a review Dec 2023
Workington, United Kingdom250 contributions141 helpful votes
Superb stay in this Homewood suites. The room was upgraded kindly on arrival and it was extremely spacious with good facilities. Car parking was a bit of a struggle due to the height of our rental but directed across the street to another car park where we parked for the duration of our stay. The staff on reception are extremely helpful and advised on some things to see whilst in Canada. Would stay again for sure.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Jan 1, 2024
Dear Jon9344, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Homewood Suites and for taking time out of your day to let us know that you enjoyed your time with us. Please come back anytime. Sincerely, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A. Thomas wrote a review Nov 2023
Toronto, Canada41 contributions5 helpful votes
+1
At checkin, the lobby and elevator area had swarms of unaccompanied children just running wild all over the place. There were really long lines for the elevators, and people loved trying to cut the line. The room itself was nice and modern, very spacious and comfortable. However, when I had to wake up at 3am for work, there was no hot water and I unfortunately had to take a cold shower… a huge pet peeve. When checking out, the front desk was dark and abandoned… there was no front desk agent to be found anywhere so the keys had to be left unattended on the front desk.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Jan 1, 2024
Dear meowatmacy, I am sorry we didn't provide the level of comfort on this stay that you are accustomed to from a Hilton hotel. Thank you for your feedback, and please know that we are constantly working to provide a high level of guest satisfaction. We hope you will come back for an improved experience on a future trip. Sincerely, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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welbeih2023 wrote a review Nov 2023
Amman, Jordan1 contribution
I spent nearly 1 month at Homewood Suites by Hilton. The great facilities and the friendly and welcoming staff made this place a convenient home away from home. its location in the downtown area, the stable internet connection, and amenities at the hotel made my stay comfortable and functional. thank you
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Nov 22, 2023
Dear welbeih2023, Thank you for sharing your review and recommendation. We're pleased to hear that our facilities, service, and amenities made for an enjoyable extended stay. I'm glad that you felt at home. We appreciate having you as our guest, and we hope you'll visit us again. Best, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LeahSydney01 wrote a review Oct 2023
Sydney587 contributions405 helpful votes
We stayed here for 3 nights. This hotel is consistent with other Homewood Suites hotels and in my opinion is a good place to stay in Ottawa because: 1. It is centrally located yet not too expensive. 2. The rooms are very spacious and include kitchenette. 3. Easy parking (we had quite a large SUV and did not have any problems. There is a height limit on the garage which could be an issue for pick-up trucks, and this is clearly signed). 4. Good breakfast included in our room rate. 5. Good quality shampoo and conditioner in the shower. 6. Friendly, helpful staff. I would stay here again.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: We were on the top floor (17) and it did take a couple of minutes to get hot water in the shower....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Oct 12, 2023
Dear LeahSydney01, What a great review! It is always appreciated when guests take a moment to let us know that they enjoyed their time at our Homewood Suites. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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518blaire wrote a review Sep 2023
Brandon20 contributions8 helpful votes
I have stayed at this hotel 4 times (3 stays for business and 1 stay for personal) for this year and have not been disappointed yet. The quality of the rooms, amenities and location are excellent. Also there are many member of the staff that strive for excellence in their job and actually have remembered me from previous stays...which is highly unusual these days...which make the experience more personal. I highly recommend this Hotel for business and personal stays...it is also great value for your money!
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Sep 26, 2023
Dear 518blaire, Welcome back! Thanks so much for your review and recommendation. We appreciate hearing from you and are glad to know you have enjoyed your stays and the level of service we provide. Thank you, especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you again. Best, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sarthur2023 wrote a review Sep 2023
Sudbury, Canada1 contribution
Was one of the best sleeps I've had on a very comfy bed! I highly recommend this hotel. I brought my german shepherd and he LOVED it too (but he hated the elevator hahaha) Everyone was so nice and it was very clean!
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Sep 14, 2023
Dear sarthur2023, Wow, thank you for the kind review and recommendation! I’m thrilled to know that you experienced the best night’s sleep thanks to our exquisite beds! Your feedback is encouraging, and I will surely share it with our associates, who work hard to provide sincere hospitality. I appreciate you letting us know that you and your pup had a pleasant stay. We look forward to seeing you on a return trip. Best, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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michaeljosephm888 wrote a review Aug 2023
Dorchester, Canada7 contributions
The room was beautiful and had everything you could need except hot water. First morning the water was so cold in the shower it was unbearable. We informed the front desk. Next morning the water was freezing again. The front desk staff told us maintenance was there and said it was fine and sorry for the inconvenience. First thing I did on returning home was have a nice hot shower.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Aug 30, 2023
Dear michaeljosephm888, I appreciate you taking the time to write this review. Your feedback is helpful and will be utilized by our maintenance team for improvement as we move forward. I'm sorry we fell short of providing the high level of satisfaction you are accustomed to and deserve with your stay. Your experience is important to us and we hope you'll give us another opportunity soon to make your visit the best it can be. Sincerely, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mellie2013 wrote a review Aug 2023
Port Moody, Canada2721 contributions320 helpful votes
+1
For 5 nights, we called The Homewood Suites our home away from home. The front desk staff were professional, friendly and helpful. All are fully multilingual! The management team Donnalee & Kateryna were amazing! They went out of their way to source and supply us with some much needed supplies during our stay. Thank you so very much! We rented a King 1 bedroom with river view. It was spacious and clean! Great kitchen, fully appointed. Large living room and bedroom. This would be very comfortable as a long term rental for business. The hotel had very good soundproofing, no noise issues even with the construction going on across the street. The gym adequate for a couple of workouts. The location was superb. Some good restaurants around, several Starbucks, a Timmy's, a Boot's and groceries. Walkable to the Parliament Buildings and the Chateau. Close enough to the Lyon subway system when required. A close taxi trip from the airport...cost about $30. We loved the short walk over the bridge, to the Canadian Museum of History in Gatineau, Quebec. A little piece of our Canadian Culture. Lets rave about the excellent breakfast! 3 waffle makers made for quick work, few lineups. Always yogurt, fresh fruit, eggs, a breakfast meat, fresh croissants, cereals, coffee/tea/juice/milk and more. I be honest, I did not enjoy being seated and waited upon by service staff who later presented an invoice for the free meal. On it was a space for tipping...I felt obligated to do so. Also, the waffle area was a bit messy, it almost requires a full time employee to keep an eye on this zone. But the waffle batter was fantastic! What a treat! My other issue was in regards to Housekeeping. When we stayed in June, daily housekeeping was not in effect. The room was given a house cleaning after many (4?) days or as requested. While cooking and living in the unit, we created garbage and mess thus requiring a pick up after about 3 days. Plus a re-stock of towels. We did request a full room clean but it was missed on the schedule :( At this time, I am unsure if daily housekeeping has returned, if it has not, I highly suggest it does. The Hilton Anaheim had re-started the service when we visited in April. I enjoy a freshly made bed, garbage removal and towels as needed. Overall, I highly recommend staying in these roomy suites. Great location, staff and breakfast. We were very comfortable and well accommodated.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sunny Finnell, General Manager at Homewood Suites by Hilton Ottawa Downtown
Responded Aug 3, 2023
Dear Mellie2013, Thank you so much for your business and for sharing your detailed review here on Tripadvisor. It is great to hear that you found our Homewood Suites a comfortable and above-average option for a great stay in Downtown Ottawa. We appreciate your positive recommendation, and we sincerely hope you will stay with us again someday. Best, Wayne Day General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$221 - C$281 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
171
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Homewood Suites by Hilton Ottawa Downtown - UPDATED 2024 Prices, Reviews & Photos (Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about Homewood Suites by Hilton Ottawa Downtown
Which popular attractions are close to Homewood Suites by Hilton Ottawa Downtown?
Nearby attractions include Supreme Court of Canada / Cour Suprême Du Canada (0.3 km), Bank of Canada Museum (0.4 km), and Hideaway (0.5 km).
What are some of the property amenities at Homewood Suites by Hilton Ottawa Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Ottawa Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Ottawa Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Homewood Suites by Hilton Ottawa Downtown?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Homewood Suites by Hilton Ottawa Downtown?
Conveniently located restaurants include Bâton Rouge Grillhouse & Bar, Spin Kitchen and Bar, and Gooney's Sandwich Works.
Are there opportunities to exercise at Homewood Suites by Hilton Ottawa Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Homewood Suites by Hilton Ottawa Downtown located near the city centre?
Yes, it is 0.9 km away from the centre of Ottawa.
Are any cleaning services offered at Homewood Suites by Hilton Ottawa Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Homewood Suites by Hilton Ottawa Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton Ottawa Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.