Holiday Inn & Suites Ottawa Kanata, an IHG Hotel

filth from holiday inn kanata floors after a pedicure and one hour in room
Traveller (68)
Panorama of the Corner Jetted Tub Room at the Holiday Inn & Suites Ottawa Kanata
360
Panoramas (7)
Room & Suite (163)

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Fully refundable before Thu, May 2
C$189
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#28 of 74 hotels in Ottawa
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Value
This property has identified as Asian-Owned and Women-owned.
Tripadvisor does not verify the accuracy of this information.
Holiday Inn & Suites Ottawa Kanata is newly renovated, modern and stylish. Steps to Kanata Centrum, home to restaurants, shopping and Landmark Cinemas. The hotel has convenient access to Highway 417, Tanger Outlet Mall, Bell Sensplex and Canadian Tire Centre (CTC) home to the NHL’s Ottawa Senators and world class concerts and events. Keep fit in our saltwater indoor pool and state of the art fitness centre, featuring all new cardio equipment and free weights. For our business travelers the Kanata Technology Park and Government offices such as Department of National Defense Headquarters (DND) are located a few minutes away. While staying in our sleek newly renovated guestrooms you will enjoy free wifi and the industry leading new guest entertainment experience, IHG Studio, to allow you to connect and stream securely to our new 50” televisions. Enjoy complimentary parking, surrounding the hotel and meet in style in our newly renovated meeting and event space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Kids stay free
Children's television networks
Taxi service
Electric vehicle charging station
Parking
Wifi
Indoor pool
Heated pool
Vending machine
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Sofa
Telephone
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
434Reviews5Q+A74Room tips
Traveller rating
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Detailed Reviews
Amy Travels wrote a review Jan 2023
Vaudreuil-Dorion, Canada876 contributions201 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
Great location within walking distance from shops and restaurants. Also a six-minute drive from the Canadian Tire Center, but three times as long during peak times pre and post events. Less than 10 minutes from Tanger Outlets. Room was spacious and clean, pillows and mattress very comfortable within living room area… microwave, safe, and small fridge. Service was good at check in. I removed one star for the old bath and old/small shower — although water temp and pressure were great. Toiletries supplied were great and appreciated.

Doors to rooms not very soundproof. Two elevators worked great.

Would return if close-by for an event.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Raymond, Guest Services / Front Office at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel
Responded Feb 7, 2023
Dear amyTravels1975, Thank you for your very thorough and lovely review. We are happy to hear you had good service at check-in and an equally nice room to land in. We do hope an event brings you back to us again. Until then, travel safe and enjoy your time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendy S wrote a review Feb 2020
Belleville, Canada432 contributions102 helpful votes
5.0 of 5 bubbles
My husband and I have been frequent guests at Holiday Inn suites as they are a good clean and reliable hotel chain but this location "knocked it out of the park". Check in was fast and friendly including having a handout for bus times to the venue for special events. The hotel was fully booked that evening and we were VERY pleasantly surprised that we were given a complimentary upgrade to a HUGE suite with bubble tub, separate shower, living room etc. The room included two breakfasts the next morning that was choices off of a menu including eggs benedict! The breakfast also included taxes AND gratuities (we double checked!). We ate dinner at the hotel restaurant (Gabriel's ?) and dinner was AMAZING! The restaurant got swamped and likely needed more servers on but Michael our waiter was wonderful and comped us drinks since we had to rush to eat our food to get out in time. However, the food was amazing and we have eaten here before and it is even better. We highly recommend this hotel and dining.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grace C wrote a review Oct 2020
Markham, Canada68 contributions38 helpful votes
5.0 of 5 bubbles
Safe and clean. Room was very clean and comfortable. The only thing to note is that location is across 2 Homeless shelters but a key card is required to get into the hotel, room & underground parking after hours-whicj is great safety feature.

The rooms are in excellent modern shape.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pencilcase wrote a review Aug 2022
kingston,on237 contributions104 helpful votes
4.0 of 5 bubbles
We (2 couples) stayed at this Holiday Inn for one night for a wedding. The check in was quick and we were grateful that both of our rooms were available well before 3pm. We each had a queen suite. There was a small fridge with sink and coffee area, desk couch and chair in the living area. The bed was very comfortable. We enjoyed the blackout curtains and the fact that you cannot hear any traffic or noises from outside. The hotel is not new, the bathroom has a tub and the furniture, couch and chair could use a cleaning. We had a great breakfast at the adjoining restaurant, Grafitti, not included in the hotel price. Our server Emily was very lovely.
We wouldn’t hesitate to stay here again,
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Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Raymond, Guest Services / Front Office at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel
Responded Aug 22, 2022
Thank you pencilcase for your lovely and thoughtful review. We are so glad you enjoyed your time and hope we have a chance to serve you again!
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Kimberley N wrote a review Aug 2020
Mississauga, Canada7 contributions5 helpful votes
4.0 of 5 bubbles
I would highly recommend staying at this hotel. The staff are incredibly friendly and accommodating.
Huge spacious rooms with comfortable beds and mini fridge and microwave. We had an end Corner suite.
There were lots of safety measures in place due to covid 19. The pool is done by prebookokg and you reserve for one hour and it is only your family that is allowed in during that time.
Note, the onsite restaurant is temporarily closed, but no worries there are literally dozens of them right across the street including, Montantas, Kelseys, Harvey's, Zaks, crazy Horse, Milestones, Jack Astors.
Shopping is right across the street also including Walmart, Shoppers, Loblaws..Banks( several)
Movie theater, The Landmak is also there.
There is a bus terminal also across the street so navigating Ottawa without a car would be a breeze.
Hotel is also right off Hwy 417
( Trans Canada) which takes right into D/T Ottawa in under 20 minutes
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gomerpyle wrote a review Mar 2022
Toronto, Canada79 contributions54 helpful votes
4.0 of 5 bubbles
In a world of HI-Express, its rare to find a relatively new HI. Good uneventful check in process.

Nothing major, but a bunch of little problems added up.
1. TV didn't work. Staff maintenance guy was there within 10 minutes and started cranking on the tv stand. Got the tv to work! Blamed cleaning staff for the problem.

2. Tempermental heat/AC unit. Set the thermostat to 72. Blows heat and warms the room to 72.4 . Then AC starts up to "cool" the room. So, all night the damn thing alternatives between blowing hot, then freezing cold air to maintain the room temp. (never seen a room thermostat that measured decimal point degrees before.)

3. Slow drain in tub, so you get to shower in ankle deep water.

Not all bad. Comfy bed and pillows.
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Date of stay: February 2022
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DIANA INGOLD, Sales at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel
Responded Aug 4, 2022
Dear gomerpyle, thank you for your very comprehensive review! We are glad you found the bed and pillows comfy but apologize for the issues with the tv, drain and HVAC system, we understand they must have been frustrating. We hope you will give us another chance and if I can be of assistance with any future reservations, please contact me directly at the hotel. Thank you for your stay. Best regards, Diana
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NorthBayVisitor wrote a review Apr 2021
North Bay, Canada92 contributions41 helpful votes
4.0 of 5 bubbles
Location was excellent, easy access off highway. Food from restaurant on site was excellent. Good Covid cleanliness and protocol measures. Nice people. Only complaint was no internet access in room I stayed in - 811. Called and nice support people but didn't want anyone in room so issue was never resolved so I had no internet during my stay unless I went into the hallway or common areas. Recommend staying there but check your internet access when you get to room so you can change rooms before you settle in.
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Date of stay: April 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Don't stay in 811 - no internet access
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nysingle wrote a review Aug 2022
New York City, New York764 contributions381 helpful votes
3.0 of 5 bubbles
My favorite part of the hotel was the area. Kanata is a nice, quiet suburb. The hotel is right off the highway and next to a lot of shopping / restaurants. Although it's 20 minutes to Parliament Hill, the drive is painless. The hotel is also near the highway that takes you from/back to the States.

The rooms were so-so. There was no shelf space for luggage... sort of annoying. The rooms were quiet; we didn't have any problems with external or internal noise at all. The wiFi was iffy in our rooms. The Keurig worked well. Parking is free, but this HI does not have a complimentary breakfast. They have a coffee machine in the lobby but they charge you for it. Grrrrr. Fortunately, there is a Tim Horton and a McD not far away.

Price was ok, not great. Staff were friendly and helpful. There is a teeny pool / fitness center at the hotel.

All in all, an ok hotel, but nothing to write home about.
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Date of stay: August 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alana Haining, General Manager at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel
Responded Sep 1, 2022
Dear nysingle Thank you for the extensive review of your stay with us. We're glad to hear that our convenience location and friendly staff helped to make your stay enjoyable. You'll be pleased to hear that early 2023 we are scheduled for an extensive renovation that will make our rooms even more comfortable and modern. We look forward to welcoming you back again to enjoy us in the future. Warm Regards, Alana Haining
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Mark B wrote a review Dec 2021
Ottawa, Canada112 contributions85 helpful votes
4.0 of 5 bubbles
Stayed here for one night as a little staycation. Hotel is clean and generally pretty quiet. The common areas could use a refresh as they are now starting to show their age. We had dinner and breakfast at the restaurant and the food quality was very good, the only feedback I would have is that the restaurant seemed short staffed.

Would stay here again.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter S wrote a review Sep 2023
1 contribution
+1
5.0 of 5 bubbles
We recently had our wedding at the hotel and it was the perfect night in every way. The food was delicious, people are still raving about the beef short rib and mashed potatoes days later.
The room was perfectly set and special thanks to Francisco for making a few decor suggestions that really gave everything the extra touch.
The next morning we had a large group in Graffiti's for breakfast and Debbie was such a Rockstar with her quick and efficient service. The food was just as amazing as the night before.

Highly recommend this venue for any of your events. The whole team from Front Desk, Housekeeping, Banquets and Restaurant staff made us feel welcome and special.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben Raymond, Owner at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel
Responded Oct 20, 2023
Dear L3741IKpeters, Thank you for such a lovely anecdote and sharing your special day with all of us. We are so happy for you and hope you have a year full of joy ahead.
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Answer from Ben R
Good Morning Robbie N, Thank you for reaching out to us regarding our Pet Policy. The Holiday Inn & Suites Ottawa Kanata is a pet-free facility and we do not accept pets at our hotel. If you are looking for a pet-friendly facility in our area, we would suggest the Holiday Inn Express Ottawa-West Nepean. We hope to have the pleasure of welcoming you to the Holiday Inn & Suites Ottawa Kanata.
Answer from Monica S
Ottawa, Canada17 contributions3 helpful votes
There is a long term rate but it applies only to stays of 14 days or more. You need to speak to the front desk manager to get a quote based on the number of days required.
Marniaikens asked a question Feb 2015
9 contributions1 helpful vote
Which rooms have a separate bedroom?
Answer from
They are called the queen classic suite. Every floor has them.
sebastien asked a question Jan 2018
Montreal, Canada5 contributions
est-ce près des musées?
Dottie1956 wrote a tip Feb 2024
Gander, Canada2 contributions
5.0 of 5 bubbles
"Walking distance to many retail outlets and food establishments "
Read full review
Matthew J wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Good value and nice hotel, all the amenities worked well and looked new. There is no hot tub, but everything else was great. "
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Sunshine738182 wrote a tip Nov 2023
5 contributions
5.0 of 5 bubbles
"Deal with Paul at the desk if he is working"
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jbmcnair wrote a tip Oct 2023
Kingston, Canada482 contributions161 helpful votes
4.0 of 5 bubbles
"The parking lot is a nightmare if you're late."
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Blair wrote a tip Jul 2022
1 contribution
1.0 of 5 bubbles
"Close to the 417 regardless of side. Avoid the third floor - near to the common area"
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Not the right property for you?
There are more places to choose from in the Ottawa area.
PRICE RANGE
C$193 - C$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn & suites ottawa kanata hotel kanata, holiday inn and suites ottawa kanata, holiday inn ottawa, holiday inn kanata, holiday inn select hotel, kanata holiday inn
LOCATION
CanadaOntarioOttawaKanata
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn & Suites Ottawa Kanata, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn & Suites Ottawa Kanata, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Nearby attractions include Landmark Cinemas 24 Kanata (0.4 km), The Crazy Horse Stonegrill Steakhouse & Saloon (0.8 km), and Empire Theatre (0.4 km).
What are some of the property amenities at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Conveniently located restaurants include Aperitivo, The Crazy Horse Stonegrill Steakhouse & Saloon, and Milestones.
Are there opportunities to exercise at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Ottawa Kanata, an IHG Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn & Suites Ottawa Kanata, an IHG Hotel?
Many travellers enjoy visiting Pinhey's Point Historic Site (14.6 km) and Canadian Space Services (12.5 km).
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