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Delta Hotels by Marriott Ottawa City Centre

Delta HotelsUS$325*
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#20 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Delta Hotels by Marriott Ottawa City Centre
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1,055 Reviews from our TripAdvisor Community

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Showing 917: English reviews
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Montreal, Canada
Reviewed 2 days ago NEW

The front desk staff are just so nice and welcoming. Happy smiley faces everywhere in the hotel. Our room was clean modern with a very confortable bed. Plenty of plug sockets to charge your stuff. Nice big TV and pleasant Ottawa view. The AC was a bit noisy this is my only complaint. 5 minutes walk to parlement, very central...

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Helpful?
Thank JACK2011
Reviewed 3 days ago NEW

I stayed at the Delta for 1 night and I really enjoyed it. The lobby is very nice and modern and the staff were very friendly. It is well located and and has great views from the rooms. Make sure to get a high floor! The pool was very big and I really enjoyed the patio area.

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Helpful?
Thank Jeff S
Kingston, Ontario
Reviewed 3 days ago NEWvia mobile

5 minute walk to Parliament Hill and right in the heart of so many historic sights. There was a large youth event at the hotel during my stay and the staff was incredibly accommodating to my request for a quiet room. Every staff member I spoke with took the time to answer my questions and make me feel very at...

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Helpful?
Thank Friendly_Traveller_8
Brampton, ON
Reviewed 3 days ago NEWvia mobile

Visited this hotel in April - was attending a conference at the hotel. Check in process was terrible, only one employee and a long line. Once I finally checked in and received key, key was not working once i arrived at my room. This would be the first of a series of issues! Air conditioning was not working, room was...

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Helpful?
Thank redsachak
Stouffville
Reviewed 4 days ago NEW

Hotel informed us on arrival that they could not honour the second night we had reserved for about 35 rooms; we had to leave by 7:30 the next morning for another hotel about 20 km away from the centre of Ottawa. We were only in Ottawa for 2 days, so this disrupted our entire itinerary. We were "bumped" inspite of...

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Helpful?
Thank Sig K
Management response:

We appreciate you bringing your concerns to our attention and assure you that the service described is not typical of our hotel. Our Team did everything possible to ensure your stay was not disrupted and while at the Delta you were treated like royalty. We have shared your feedback with our management team for immediate attention but can assure you...

Toronto, Canada
Reviewed 6 days ago NEW

I would rate this as a mid-tier business hotel. The layout of the lobby and the mezzanine level is spacious, but the floors with the rooms are long, dark and old. The rooms are small given the money you pay for them - I had an upgraded room, with such a small bathroom that I had to leave the door...

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Helpful?
Thank TravelandLearn_11
Management response:

Thank you for taking the time to tell us about your recent stay at the Delta Ottawa City Centre. We pride ourselves on delivering a memorable hotel experience during your travels. We apologize, as we have unfortunately fallen short of our goal during your recent stay with us. Please accept our sincere apology. We have shared your feedback with the...

Ontario, Canada
Reviewed 1 week ago NEW

Staff were great friendly and excellent service. Room was ok. Location was ok as its close to downtown. only problem was the underground parking. i wish they have hot tub too. I can say it was a nice hotel for the money paid.

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Helpful?
Thank tezz09
Kingston, Ontario, Canada
Reviewed 1 week ago NEW

Recently stayed at this hotel on a Saturday as we were going to see a comedian at the NAC. We checked in around 3:30 and it was quite busy. Front desk staff were very friendly and personable, even when I was waiting to check in, they smiled and acknowledged me. At check in, the staff member was very nice and...

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Helpful?
Thank Lisa C
ZubairSiddiqi, General Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for sharing your experience Lisa. It's great to know we were able to help make your special celebration a memorable event! Please come visit us again, we look forward to welcoming you back.

Upper Golden Grove, NB, Canada
Reviewed 1 week ago

Attended a wedding held in the Penthouse. The Delta staff did an excellent job with the services and the wedding dinner was excellent. One of the best I have had at these type of events. We also stayed at the hotel and the room was very good, bed comfortable, room service was fast as well.

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Helpful?
Thank Murratte G
ZubairSiddiqi, General Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for sharing your kind words. It is always a pleasure to be presented an opportunity to share in the excitement of our guest's special moments. The Penthouse room, with it's magnificent views, provides such a magical setting for those special events. Our Catering Team go out of their way to ensure a memorable event for each and every...

Canada
Reviewed 1 week ago

Super friendly and helpful staff. Updated fixtures, decor, furnitue. Location is OK - more or less the business district in downtown ottawa but still close to other stuff. We booked the Deluxe One Bedroom Suite with Queen Bed. It was a disappointment. Super small bathroom (hardly enough room to close door whlie standing in it). The overall layout is basically...

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Helpful?
Thank PAStimeCanada
ZubairSiddiqi, General Manager at Delta Hotels by Marriott Ottawa City Centre, responded to this review

Thank you for sharing your feedback through Tripadvisor, and mentioning how friendly and helpful our associates were throughout your visit. While it's great to know you enjoyed the updated fixtures and décor of the hotel, we are sorry you found the lay-out of the suite disappointing. I hope you will consider Delta Hotels Ottawa City Centre on your next visit...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Business travellers, meeting attendees, and friends and families will be delighted with an outstanding variety of food and flavours as well as warm customer service in a clean, and friendly place. ... more   less 

Additional Information about Delta Hotels by Marriott Ottawa City Centre

Address: 101 Lyon St N, Ottawa, Ontario K1R 5T9, Canada
Region: Canada > Ontario > Ottawa
Price Range: $216 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Hotels by Marriott Ottawa City Centre 4*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with Marriott, Orbitz, Hotels.com, Expedia, Booking.com, Hotwire, Priceline, Travelocity, HotelsforEveryone, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Delta Hotels by Marriott Ottawa City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Delta Ottawa City Centre Hotel Ottawa
Ottawa Crowne Plaza
Delta Hotels By Marriott Ottawa City Centre Ontario
Hotel Style:
#7 Luxury Hotel in Ottawa
#8 Business Hotel in Ottawa
#10 Family Hotel in Ottawa
#18 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Delta Hotels by Marriott Ottawa City Centre staff and other travellers.
12 questions
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8 months ago

See all questions (12)

Questions? Get answers from Delta Hotels by Marriott Ottawa City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep confirming your reservation, try to guard against being "bumped"”
SigK, 20 May 2017 | Read review
“Suite over rated - read my review...”
PAStimeCanada, 15 May 2017 | Read review
“Ask for a quiet room specifically.”
Tilou88, 15 May 2017 | Read review
“High floor room”
DBGF_BE, 5 May 2017 | Read review
“Higher floors have better views.”
Centre_of_Canada, 24 Apr 2017 | Read review
5 of 5
Delta Hotels
US$325* /night
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TripAdvisorUS$325
Booking.comUS$348
Orbitz.comUS$325
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*Disclaimer
Prices are for 1 room, 2 adults
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