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Delta Hotels by Marriott Ottawa City Centre

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Traveller (338)
Room & Suite (293)
Dining (29)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Business travellers, meeting attendees, and friends and families will be delighted with an outstanding variety of food and flavours as well as warm customer service in a clean, and friendly place at Delta Hotels by Marriott Ottawa City Centre. Our modern downtown hotel sits in the heart of Ottawa, Canada near Parliament Hill, Shaw Centre, Rideau Canal and ByWard Market.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
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1,326Reviews
568Photos
14Q+A
100Room tips
Traveller rating
  • 544
  • 525
  • 184
  • 45
  • 28
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Popular mentions
+4
On my recent trip, I checked out both Delta's Club Lounge and Marriott's. Slight preference over Delta's which has a selection of juices and water. Smoked salmon versus salted fish. Unfortunately, I did not get a chance to check out Marriott's afternoon spread, but I enjoyed
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Location is great, room size (suite) fantastic, and price was good. Service was exceptional - our car was loaded for us by the bellhop before we even got downstairs, and upon check in he was kind enough to put some of our drinks into the fridge when dropping off our luggage.
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Location and staff were exceptional but if not for the breakfast experience I would have rated 5 stars. At $23 the breakfast buffet is grossly overpriced, but sadly the lack of flexibility on the ala carte menu left you no other choice as those options both come in a $20
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Response from Diana_Banyasz, Front Office Manager at Delta Hotels by Marriott Ottawa City Centre
Responded 1 week ago
Thank you Spiboy01 for choosing to stay with us and for sharing your honest feedback. We are delighted that you found our staff service exceptional, but disappointed to read that you found the breakfast options overpriced. We source all our ingredients from local suppliers, and make everything fresh everyday. We also compensate our staff above the minimum to ensure all our guests receive the best service. The quality, which we offer in product and service reflect the price. That being said, your feedback has been passed to our food & beverage team, as we are always looking for ways to improve. There are a few options for parking ranging from $20 to $35 on the weekdays, and $10 to $35 over the weekends. The best thing to do is speak with the front desk agents when you arrive, and they can find the most suitable option for you. Thank you once again for choosing to stay with us. We hope to see you again the next time your travels bring you to Ottawa.
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What I liked: - rooms are renovated, clean and comfortable. - good service overall from all staff. What I didn't like: - gym was stuffy, needed more air flow! - restaurant on the second floor - long wait for food.
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Stayed only for one night, but was a good night stay. Parking underneath, very friendly staff. Room was very good. Good bed, nice clean and big bathroom. Easily to walk to the center from here, and street with restaurants closeby.
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Photo provided by managementDelta Hotels by Marriott Ottawa City Centre
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12345659
Do you have a pool
They do it was being Reno we couldn’t use it
1 vote
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Is there free parking on site?
Not free parking onsite but there is a lot across the street that is free on wknds!
3 votes
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Is there a hot tub at this locagion?
no, they do not. possibly in the penthouse.
1 vote
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hi sorry i don't have their email but try the Marriott web site. Delta is now part of Marriott.
-1 votes
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Do you have a limo or shuttle bus service to and from Ottawa Airport?
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123
"Ask for the city view rooms if available"
"Some bathrooms are a bit tight, so please ask ahead if you have special requirements."
"Away from the elevators."
"Ask for a room above the 10th floor"
"any room that isn't in this hotel"
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PRICE RANGE
US$109 - US$313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta ottawa city centre hotel ottawaottawa crowne plaza
FORMERLY KNOWN AS
Delta Hotels by Marriott Ottawa City Centre
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
410
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