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All reviews tim hortons the club lounge the penthouse sparks street parliament hill walk in shower byward market front desk staff bed was very comfortable hotel restaurant business trip the room was nice underground parking rideau canal conference canada doorman
You’d think nearly $500 a night would ensure exceptional service for business loyalty members. Not true. And the situation I encountered is one for the books. After a long day of international travel I dropped my luggage in the room, gave it a once over,...More
Response from Diana_Banyasz, Front Office Manager at Delta Hotels by Marriott Ottawa City CentreResponded yesterday
Yoriyee, Thank you for taking the time to share your valuable feedback. My name is Diana Banyasz and I am the Assistant Front Office Manager & Marriott Rewards Coach at the Delta Hotels Ottawa City Centre. It has come to my attention that the service...More
Beautiful location, hotel was clean, comfortable, well decorated. Check in was quick and the front desk staff were great. We enjoyed the personalized note that Anne placed in the room. The room was beautiful and immaculately clean. The restaurant was great, food was delicious. Room...More
arrived at 5 pm and was told room not ready b/c I had requested no down / feathers. Pre-ordered breakfast and it came within time slot. Room service bland. Tea water tastes like coffee. Looks recently renovated, but clearly done in a hurry, signs of...More
Response from Megan M, Front Office Manager at Delta Hotels by Marriott Ottawa City CentreResponded 1 week ago
Thank you for your feedback, both the positive and the areas we can focus on for improvement in the future. Your experience does sound uncharacteristic of our usual service levels and I do hope to see you again in the future.
Walking distance to Sparks St, Parliament buildings and everything!
We loved our stay here. The hotel is renovated, slick, modern, new and clean. Our view wasn't the best, but we were nice and high and we'll ask for a better one next time! Staff is...More
Stayed at this hotel for a business trip. Check in was smooth and the staff were both helpful and courteous. The suite that I booked was as advertised. Clean, and spacious. Valet service was quick and reliable. Buffet breakfast was great - I would highly...More
Business travellers, meeting attendees, and friends and families will be delighted with an outstanding variety of food and flavours as well as warm customer service in a clean, and friendly place at Delta Hotels …Moreby Marriott Ottawa City Centre. Our modern downtown hotel sits in the heart of Ottawa, Canada near Parliament Hill, Shaw Centre, Rideau Canal and ByWard Market. Less
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