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Best Western Plus Ottawa Downtown Suites

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Traveller (180)
Room & Suite (166)
Dining (15)
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Overview
  • Excellent51%
  • Very good40%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Best Western Plus Ottawa Downtown Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Ottawa Downtown Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,797)
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1,522 results
Traveller rating
808
574
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11
Show reviews that mention
All reviewsvictoria park suitesunderground parkingcanadian museum of natureparliament hillbank streetminute walkvery nice hotelelgin stsmall kitchenettewithin walking distanceottawa downtownqueen suitecontinental breakfastthe breakfast areaseparate bedroomyogurttwo blocks
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1 - 5 of 1,522 reviews
Reviewed yesterday

We attended a conference at the Canadian Museum of Nature, which was conveniently located just a pleasant block and a half walk away from the hotel. The hotel offered a free brakfast of french toast or waffles, dry cereals, egg and cheese omelets, hard boiled...More

Thank MelWacks
Hotel's Favourite
Reviewed 1 week ago

Did not pre-book but more or less arrived in Ottawa and simply located a hotel near where I was going. What a pleasant experience. Front desk staff were super welcoming when I walked in the door. The room was very clean especially the bathroom and...More

Thank Scott P
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 1 week ago

Dear Scott P, Thank you for finding us! It was great to have you stay with us and thank you for taking the time to share your experience. We are so pleased that you enjoyed your stay, and your car too! We look forward to...More

Reviewed 4 days ago

We got a room on the ground floor which we nicknamed "the dungeon". The street was at window level and a big flower bed in between. We had to have all the lamps on even during day-time. We got a room we did not make...More

Thank spip42422
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 4 days ago

Dear spip42422, First off I would like to apologize for your less than satisfactory stay experience with us. Our goal is to deliver inspired service to all of our guests and in your case it would seem we fell short of that promise. Our Service...More

Reviewed 5 days ago

Hotel is clean, well maintained and in a good location. Parking is expensive and street parking free only during certain hours. Easy walk to downtown Ottawa and for those that like walking, Rideau Canal walkway/path is not very far and one can choose to go...More

Thank Stephanie S
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded 4 days ago

Dear Stephanie S, Thank you very much for taking the time to share a review. We very much appreciate your feedback and so pleased to know that you enjoyed your stay. It sounds like you were able to explore some of the sights and sounds...More

Reviewed 1 week ago

I made a mistake in booking this hotel. I first booked a reservation through one of the one line services. I am a resident of Canada, planning to visit Ottawa (also in Canada), and when my invoice confirmation came in, I was billed the amount...More

1  Thank Christopher N
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Breakfast included
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$126 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$126 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
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Traveller (180)
Room & Suite (166)
Dining (15)
Amenities (25)
Questions & Answers
Ask a question
Deb2751
May 26, 2018|
AnswerShow all 2 answers
Response from Barb S | Reviewed this property |
Yes it does
1
Vote
YEE WAN SUSANA L
May 3, 2018|
Answer
Response from charles7 | Reviewed this property |
No walking distance, but a 20/25 minutes drive.
1
Vote
John W
April 21, 2018|
AnswerShow all 2 answers
Response from John W | Reviewed this property |
FYI, you can press the intercom button at the parking garage and they will let you in before you check in. After you check in you swipe your room key to let you in the garage.
0
Votes
Room Tips
"make sure you do not end up on the ground-floor"
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"Choose another hotel"
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"Had an end room and found it quieter than most!"
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"Rooms on higher floors, facing Canadian Museum of Nature have better view."
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