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Best Western Plus Ottawa Downtown Suites

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#8 of 66 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Best Western Plus Ottawa Downtown Suites
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1,324 Reviews from our TripAdvisor Community

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Showing 1,118: English reviews
Winnipeg, Canada
Reviewed yesterday NEW

The hotel staff are excellent – very helpful and quick. The hotel itself is in a great part of the City - excellent location for walking to activities – museums – parliament hill – Rideau canal etc. Well appointed and clean rooms.

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Helpful?
Thank jsincla
Toronto, Canada
Reviewed 4 days ago NEW

I was incredibly surprised - in the best way possible - with this hotel. Great location, friendly staff, nice rooms (I even got an upgrade!), and all around great stay. I'll be staying there again for sure. The only thing that would make it better is if they added a step machine to their gym. ;)

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Helpful?
Thank missrogue
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear missrogue, We are so thrilled to hear that you had a great stay all around and we were even able to surprise you! Thank you for taking the time to share your review and for your continued loyalty. We look forward to welcoming you back. We'll keep your recommendation for the gym in mind. Thank you for your suggestions....

Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

Wonderful hotel with everything one could need and want. The staff were incredibly warm and accommodating. The breakfast was delicious! It was a great place to shelter from the incredible cold winter days

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Helpful?
Thank Alexandria J
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Alexandria J, We are so pleased to hear that you enjoyed your stay. Thank you for taking the time to share your comments. We always appreciate hearing from our guests and to know that you found our hotel to be warm and cozy makes us happy! We hope that we will have an opportunity to welcome you back again...

Reviewed 5 days ago NEW

From the beginning to the end, we really enjoyed our stay. We had great service with vallet parking, and a lovely room with a great view from the window. Room service was wonderful and they had lots of different movies to watch on the TV. Too bad we couldnt stay longer, but next trip we will!!

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Helpful?
Thank TravelWithMeTV
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Carla M, Thank you for taking the time to post a review of your stay. We are thrilled that you really enjoyed your stay and were able to relax with an abundance of movies to watch. I guess next time you will have to stay longer! We look forward to welcoming you back! Regards, Andrew Busing Front Office Manager

Vienna, Austria
Reviewed 1 week ago NEW

Very friendly and helpful staff, breakfast buffet far above the average in North America. Perhaps the best Best Western hotel I have ever been to in North America.Should I be back in Ottawa I do not need another hotel.

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Helpful?
Thank AndreasRobanser
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear AndreasRobanser, Thank you very much for taking the time to share your review! We are thrilled and so happy to hear that you enjoyed our hotel and your breakfast. We are looking forward to welcoming you back on your next visit to Ottawa. Regards, Andrew Busing Front Office Manager

Reviewed 1 week ago

We are from Ottawa. It was nice to discover this hotel, conveniently located, Close to museum of Nature and close to restaurants on Elgin and Bank Street Staff were friendly. Breakfast was good. Clean. Will definitely stay again.

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Helpful?
Thank Maria C
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Maria C, Thank you very much for your review. We are thrilled that you enjoyed our hotel and our breakfast. We look forward to seeing you again. Regards, Andrew Busing Front Office Manager

Toronto, Canada
Reviewed 1 week ago via mobile

I travelled to Ottawa on business and when I first received the details I didn't think I was going to be happy with the location. However, what this hotel did have going for it made the walk to the shops and market less important. Room was comfortable, with lovely linens. Echo what others have indicated about the staff. My check-in...

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Helpful?
Thank Mila B
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Mila B, We are so pleased to hear that you enjoyed staying with us. I would like to thank you for taking the time to share your review on Trip Advisor. We always appreciate hearing from our guests. I'm happy to hear that your check-in went smoothly and was a friendly one. Taxi's sure can be a challenging commodity...

Oakville, Canada
Reviewed 1 week ago

booked 2 beds room with my daughter (6 yrs), we all love this hotel for very clean room, friendly stuff and the convenience location, just beside the Museum of Nature. My daughter loves the breakfast as well and she was very happy to the stay. Hotel has underground parking which is very helpful in cold days. And very important, the...

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Helpful?
Thank Michael_Oakville
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Michael_Oakville, Thank you very much for taking the time to share a review on Trip Advisor for your stay at the Best Western Plus Ottawa Downtown Suites. We always appreciate feedback from our guests. We are so pleased that you enjoyed our hotel and our location. We hope that you will join us again soon on your next visit...

Ontario
Reviewed 1 week ago

Back here after maybe 10 years ago visit. Equally good experience, perhaps even better. Fantastic service at the reception, large, comfortable room with cuisinette (dishes included), comfy beds, great shower, lots of towels, breakfast included, and at very reasonable rate. Although parking is extra, they allowed us to have guests parking for the day and evening (although not overnight) at...

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Helpful?
Thank MDO44
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear MDO44, It's wonderful to welcome you back after 10 years! We are so pleased to hear from you and thank you for taking the time to share a very thorough review. We are thrilled that you had a great experience and were happy with your stay. We look forward to welcoming you back (hopefully soon than another 10 years!)...

North Bay, Canada
Reviewed 1 week ago

The staff were excellent. The room pleasant and I appreciated the little extras for Christmas and having my check out time accomodated. Breakfast was sufficient and offered some gluten free choices. Overall I was pleased.

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Helpful?
Thank wheelermwork
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear wheelermwork, Thank you for taking the time to share a review on Trip Advisor. We are thrilled that you found our staff to be excellent. They will be so pleased to know that! We are happy to know that you enjoyed our breakfast and gluten-free options as well. We look forward to welcoming you back soon. Regards, Andrew Busing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: $140 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Best Western Plus Ottawa Downtown Suites Ontario
Hotel Style:
#3 Green Hotel in Ottawa
#3 Family Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#5 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Ottawa Downtown Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would ask for a view of the Museum”
 of 5 bubbles MDO44, 6 Jan 2017 | Read review
“Ask for one that has bee remodelled.”
 of 5 bubbles jok880, 26 Dec 2016 | Read review
“each & every room we have stayed in has been exceptional”
 of 5 bubbles gloriaw641, 22 Dec 2016 | Read review
“Breakfast ends at 9:30 remember the time changes”
 of 5 bubbles zmorten2002, 10 Dec 2016 | Read review
“Book early as booking sites tend to increase price quickly to luxury rates (which it deserves).”
 of 5 bubbles FromLakeoftheOzarks, 10 Dec 2016 | Read review
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