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With the buzz of Centretown at your doorstep, your Ottawa story begins at The O’Connor. You can break a sweat in our 24/7 fitness center, or play arcade games in the game room. Each space features modern design, a fully equipped kitchen, and Roku for streaming. Across the street, the Canadian Museum of Nature offers a range of group activities (bug scavenger hunt, anyone?). And the Rideau Canal and skateway offers gorgeous scenery all year round. From vinyl record shops to historic Parliament buildings, there’s something here for every palate. Stay for a little or stay for a while — you’ll have everything you need at The O’Connor. Use the Sonder app to navigate your stay from start to finish. Check in. Request amenities. Connect to WiFi. Contact customer support. All via our small (but mighty) app. Whatever you need, we’ve got you covered. This Sonder has a front desk and our on-site team is available during business hours to ensure you have a better stay.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Residential Neighbourhood
Location
377 Rue O'Connor Street, Ottawa, Ontario K2P 2M2 Canada
Sonder The O'Connor
4.4 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Sonder The O'Connor hotel garners appreciation for offering a commendable value, with guests frequently mentioning the affordable parking and clean, well-equipped rooms. The comfort and cleanliness of the rooms are highlighted, alongside the convenience of in-room kitchens. Many travelers praise the responsive staff and find the central location ideal for exploring nearby attractions.
While the hotel's amenities receive positive remarks, the lack of dressers and dish racks is occasionally noted. The welcoming atmosphere and well-maintained common areas contribute to a satisfying stay.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Helpful
Amenities
Well-appointed
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The hotel is located on the corner of O'Connor Street and Gladstone Avenue. When you arrive you need o input your unique access code into an outer and inner security doors which is not an easy task when you have suitcases. We arrived at around 11Am and our room would not be ready until around 4Pm. So our suitcases were placed into storage. So we went exploring and discovered Elgin St which is the main tourist area with a good variety of Bars & Restaurants. Later we returned and after inputting the access code to access our room (quite difficult at night as the buttons are not illuminated and lighting is poor outside the room). There was TV, Table & Chairs a and quite a Large Bed. There was a single medium sized wardrobe but no draws for clothing storage so we would have to leave most of our clothes within our suitcases. There was a well stocked kitchen area including a Cooker, Microwave and Dishwasher. There was little else within the hotel with exception to some seating areas. The staff here offered little assistance throughout our stay. The day before we left we asked for assistance booking a Taxi on the last day. They said wait until the morning 8-9Am when staff would be at the desk to assist but nobody was there until after 9.30Am which was really disappointing. The most annoying thing was the constant sound of Building Works and Roadworks throughout our entire stay which nobody at the Hotel had mentioned.
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Date of stay: September 2024
Value
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Location
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Trip type: Travelled as a couple
Room Tip:Â There was noise from building and roadworks throughout our stay here. We stopped in Room 616.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder The O'Connor
Responded Dec 8, 2024
Thank you for sharing your feedback. We're glad to hear you enjoyed the room's amenities, including the kitchen and the location near Elgin Street. However, we're sorry to hear about the challenges you faced with access to the building, the difficulty with the lighting outside, and the lack of storage options. We also apologize for the inconvenience caused by the noise from nearby construction and the delay in staff assistance with your taxi request. Your comments are important to us, and we'll work to address these concerns to improve the experience for future guests. We hope you'll consider staying with us again in the future.
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For a downtown hotel experience, the location and amenities were great for the price point. I was in the one bedroom unit with living room and kitchen. I have dietary restrictions, so having a fully stocked kitchen to work out of was so nice. They had everything on hand to allow me to feel at home. There was parking available for about $20/day which was totally worth it to me. I could walk to grocery, restaurants, shopping, and museums without having to drive at all. There was plenty of storage for my luggage, comfortable bed, and the staff was responsive when we needed anything. There was not room service unless you requested it, but they would restock things as needed and they had a pantry for additional soap etc. Overall, I would definitely stay there again.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Parking is first come first serve, so plan on checking in right away!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder The O'Connor
Responded Dec 8, 2024
Thank you for your detailed and thoughtful review! We're so glad to hear that the location, amenities, and fully stocked kitchen met your needs, especially with your dietary restrictions. It’s great to know that you found the parking convenient, and the ability to walk to local shops, restaurants, and museums was a highlight of your stay. We’re also pleased that you found the bed comfortable and the staff responsive. We appreciate your understanding of our service offerings and look forward to welcoming you back on your next visit!
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I always go to the Sonde. They are well located and the necessary to cook is there.
Lately, some advantages are missing. (Salt and pepper). They also lacked sponges to scrub dishes.
suggestion: carpet for boots everywhere. These carpets are optional.
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Date of stay: February 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The locale is perfect; close walking distance from restaurants, markets, and shops. The suite itself was excellent. It had all the amenities to make for a relaxing stay. And when I needed things, like new towels, etc, communication was easy and the service response very quick. Thank you!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder The O'Connor
Responded Dec 22, 2024
Thank you for your fantastic review! We're so glad to hear you enjoyed the location and found the suite perfect for a relaxing stay. It’s great to know that communication and service met your needs. We appreciate your kind words and look forward to welcoming you back soon!
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We found our 4 day stay at Sonder The O'Connor to be quiet, spacious, clean and comfortable. A small dishrack to place dishes when washing by hand, and towel racks in the bathroom for towels to dry would be useful additions to the kitchen and bathroom. We would definitely stay there again.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder The O'Connor
Responded Dec 8, 2024
Thank you for taking the time to share your experience! We're thrilled to hear that you had a quiet, spacious, and comfortable stay at Sonder The O'Connor. We appreciate your suggestions regarding a dish rack and towel racks – these are excellent ideas that we will certainly consider to enhance the guest experience. We look forward to welcoming you back again soon!
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Excellent stay, bed was extremely comfortable and I had a fantastic sleep. Only negative I can think of is the shower was a little small. I’m over 6 foot tall. Everything was clean and if anything extra was needed the reception was extremely accommodating. Reception was also quick to provide recommendations for good food around town!
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Date of stay: December 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder The O'Connor
Responded Dec 22, 2024
Thank you for your wonderful review! We’re so happy to hear that you had a fantastic sleep and found everything clean and comfortable. We appreciate your feedback about the shower size and will keep that in mind for future improvements. It’s great to hear that our reception team made your stay even better with their recommendations and helpfulness. We’d love to welcome you back soon!
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We stayed here for a hockey tournament and had a great stay. It was very central to all of the arenas we were going to. The rooms were quiet and it was a great location for walking to many activities and restaurants. The staff was friendly and helpful with recommendations for local food. The kids loved the game room and the workout facility was nice.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: The linens were stiff and we could’ve used some more towels. Be aware of the parking as the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder The O'Connor
Responded Jan 2, 2025
Thank you for sharing your great experience with us! We’re so glad the location was convenient for your hockey tournament and that you enjoyed the quiet rooms, nearby activities, and local restaurant recommendations. It’s wonderful to hear that the kids loved the game room and that the workout facility met your needs. We hope to welcome you back for future stays!
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I stayed at Sonder O’Connor for five days while exhibiting at an event at Lansdowne Park. It’s an easy 20 minute walk . I’ve also stayed at Sonder at Liberty in Toronto several times for five to thirteen day events at the Enercare Centre, which is about a 15 minute walk. Both do have parking available at an added cost, and I have used it as a safe and secure place to leave my car for the duration of my stays. I love the completeness of these units. Everything is thought of from fully equipped kitchens to laundry facilities; ample towels and bedding, iron/ironing board, wifi, Roku, etc. etc. I love the contact-free check in and checkout, making arrival and departure easy and convenient. Buildings are secure, accessed with a keypad code. When you’re working long days away from home, it’s wonderful to have a comfortable space to land, with everything you could need, so you can rest and relax. I’ve only stayed at Sonders for work but am now looking at all the locations, planning for vacation!
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonder Team, Owner at Sonder The O'Connor
Responded Dec 8, 2024
Thank you for your thoughtful and detailed review! We're so pleased to hear that your stays at both Sonder The O'Connor and Sonder Liberty have been comfortable and convenient for your work trips. It’s wonderful to know that you appreciate the fully equipped kitchens, laundry facilities, secure parking, and contact-free check-in/check-out. We’re glad our spaces provide a relaxing and well-equipped environment for you to unwind after long days. We’d love to welcome you back for a vacation stay in the future!
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Excellent first time experience. Clean and convenient downtown location. The room had a full kitchen equipped with stove, microwave, fridge and coffee maker the bed was really comfortable with a great mattress. I would definitely use Sonder again!
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Date of stay: August 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely staff, always pleasant and eager to help. The suite was perfect, well appointed and clean. Excellent gym, exceeded my expectations! Planned to use the game room (foosball, ping-pong and shuffleboard) but did not have time. Very nice lounges, although they can use more outlets for all the electronic devices we use nowadays - there was only 1 (!) behind a vending machine. Front door code expires at 8 pm on check out day, so you can store the luggage and venture out until it's time to leave for the train station or airport. Definitely recommended, will stay again here or at other hotels in the Sonder chain world-wide.
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Date of stay: March 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
San Francisco, California2,793 contributions4 helpful votes
We appreciate you reaching out. Our fitness center and game room are open during normal hours. We do not have a pool at this location, but our team would be happy to assist you with finding one of our other properties that does. We look forward to hosting you soon.
Sorry for the time gone before answering.
My wife does not ride elevators so we always rent hotels that have stairs and rooms that are located in the lower storeys
This hotel has elevators , and it is a great hotel to stay and enjoy your trip to Ottawa.
Rooms are spacious and cozy, beds and pillows are super and the personnel is most friendly and helpful.
Have a nice trip
Hello! Thank you for booking with us! We do not have a spa at our hotel, however we do have a gym and a dry sauna. We have requested that Priceline update the information on their listing as we unfortunately are not able to control that listing directly. I appreciate you letting us know. We are looking forward to welcoming you at our hotel!
There are more places to choose from in the Ottawa area.
PRICE RANGE
C$136 - C$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus victoria park hotel ottawa, best western ottawa, ottawa best western
FORMERLY KNOWN AS
Best Western Plus Ottawa Downtown Suites
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
123
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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