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Best Western Plus Ottawa Downtown Suites

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#8 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Best Western Plus Ottawa Downtown Suites
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1,348 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
Wallaceburg, Canada
Reviewed 5 May 2016

Clean hotel and where we needed. nice rooms. Good breakfast. Staff friendly and helpful. Great view from our room. Parking under hotel for $20. Had nice kitchenette. There was a small fridge, microwave, plates and cups and a small sink.

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Helpful?
Thank StephP62014
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear StephP62014, We are so pleased to hear that you had an enjoyable stay with us. Thank you for sharing your review with the Trip Advisor community. We look forward to welcoming you back on your next visit. Regards, Andrew Busing Front Office Manager

Reviewed 4 May 2016 via mobile

Was very clean and friendly team from reception or the house keeper.And the room was very clean,5 stars and the breakfast was great and a lot variety, we really enjoyed. Thats for the management and all the team.

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Thank yass N
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear yass N, We are thrilled to hear that you enjoyed your stay with us. We will share your comments with all the staff and I know they will be pleased as well. We look forward to having you back. Regards, Andrew Busing Front Office Manager.

Toronto, Canada
Reviewed 3 May 2016

Great experience visiting Ottawa and staying at this hotel. The room was very clean and larger than I expected. were so friendly at this hotel. Good coffee in the morning and great staff at desk... Bed was comfortable-will visit again

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Helpful?
Thank shell555
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear shell555, Thank you very much for your review! We are thrilled that you enjoyed your stay and that you will visit us again! We very much appreciate it. Regards, Andrew Busing Front Office Manager

London
Reviewed 2 May 2016

Parking was available for an additional approx. $20 + tax per night. Check in was fast and efficient. It was a good sized room with a double bed, armchair, desk and chair. There was a large flat screen television (40-50inch possibly) on top of a large drawer unit and an alarm clock on the bedside cabinet with docking for ipods....

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Thank _En__Kay1_
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear _En_Kay1_, Thank you very much for sharing your thorough review. We always appreciate hearing from our guests as it allows us to continuously refine our service and product. Your review will allow future guests to make an informed decision when deciding to stay at our hotel. I'm sorry to hear that you had challenges with the temperature settings in...

Reviewed 1 May 2016

I booked it on Hotwire for $60 per night (not including fee and tax). At that price, it's a relative cheap but comfortable hotel. WiFi is fast enough. A minor problem is there is a pause when switching TV stations, and the housekeeping may come early in the morning. But nothing major. Will definitely recommend to travelers.

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Thank Lingda L
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Lingda L, We appreciated reading your review on Trip Advisor. Thank you very much for sharing your thoughts. We're sorry that housekeeping may have disturbed you in the morning. We alway encourage our guests to use the Do Not Disturb signs that are provided in their room and place them on their room door handle as not to be...

Consecon, Canada
Reviewed 26 April 2016

We have used this hotel several times whilst visiting Ottawa and the suites are very comfortable. The hotel is situation for easy access to most things we wanted to do and the staff are always so friendly and helpful.

Review collected in partnership with Best Western
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Thank Andrew S
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Andrew S, Thank you very much for sharing your review and for being a return guest. We very much appreciate it. We're happy to read that you enjoy our hotel and find us to be in a great location. We look forward to your next visit! Regards, Andrew Busing Front Office Manager

Hamilton, Canada
Reviewed 25 April 2016

Stayed in a King suite with my husband for 3 nights while in Ottawa watching the Brier at TD Place. We loved this hotel- we booked fairly far in advance of the event so it was very reasonably priced. The location was great- was a bit of a hike to TD Place but still doable and is also a block...

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Thank ej84
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear ej84, Thank you very much for taking the time to share your review on Trip Advisor. We very much appreicate it. We are so pleased that you enjoyed your suite, the breakfast and our hotel overall. We hope that you enjoyed your time at the Brier. We look forward to welcoming you back for your next visit and thank...

London, Ontario, Canada
Reviewed 25 April 2016 via mobile

Helpful staff..great choice for breakfast.Nice rooms ..approximately 45 minutes walk to Parliament building main area's of interest.plenty of restaurants nearby. .. ..all in all a hotel I would go back to

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Thank Lawrence F
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Lawrence F, We are so pleased to hear that you enjoyed your stay. Thank you very much for taking the time to comment on your stay. We very much appreicate it. It sounds like you were able to enjoy all aspects of our hotel and our neighborhood as well. We would love to see you again and look forward...

Toronto, Canada
Reviewed 23 April 2016

I really enjoyed this hotel. The room was average sized, but it had a kitchenette, which came in vary handy as I have a toddler that is constantly asking for food, so I was able to wash his utensils without a problem. It is also conveniently located, (which was the main reason we chose it) close to all major attractions...

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Thank E P
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear EP, Thank you very much for taking the time to share your experience on Trip Advisor. We very much appreciate hearing from all of our guests. It is wonderful to hear that you enjoyed your suite and the amenities that it had to offer. We're sorry that you had challenges finding seating during the breakfast rush. Rest assured that...

Hamilton, Ontario
Reviewed 21 April 2016

This hotel comes close to ideal for business travellers, sports teams, and families getting together. The location in central Ottawa is very convenient and not noisy, the rooms are large and comfy, the daily rate economical, the internet complementary and reliable, the breakfast room bright and well organized, the hotel staff friendly. We had two problems: the room key card...

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Thank Cases_Always_Packed
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Cases_Always_Packed, Thank you very much for sharing your review on Trip Advisor. We always appreciate hearing feedback from our guests as it allows us to constantly refine our service to ensure that all guests have the best experience as possible. We are happy to hear that you enjoyed our our hotel and the amenities that we offer. I was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: $139 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Best Western, Hotels.com and Priceline so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Best Western Plus Ottawa Downtown Suites Ontario
Hotel Style:
#3 Family Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Ottawa Downtown Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is located in a primarily residential area and I feel that all rooms would be acceptable.”
 of 5 bubbles PapaHow, 15 Feb 2017 | Read review
“good views not available”
 of 5 bubbles tennisfan671, 13 Feb 2017 | Read review
“small kitchenette within rooms”
 of 5 bubbles debradarryld, 10 Feb 2017 | Read review
“South side”
 of 5 bubbles Chuck_Noris54, 2 Feb 2017 | Read review
“Can upgrade to a Suite for I believe $ 20 extra, which several of our family did !!”
 of 5 bubbles Chattycat1959, 30 Jan 2017 | Read review
5 of 5