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2017-12-24 2017-12-25
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    Best Western Plus Ottawa City Centre

    1274 Carling Ave, Ottawa, Ontario K1Z 7K8, Canada
    +1 877-959-6454
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    Lowest prices for your stay
    2017-12-24 2017-12-25
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    Traveller (38)
    Room & Suite (322)
    Dining (58)
    • Excellent34%
    • Very good42%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (629)
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    1 - 5 of 585 reviews

    Reviewed 5 days ago

    Outdated, lights in room did not work, no carpet even in hall. Cold slippery floor. Not enough bedding. HVAC sitting on floor, view from hotel window is a parking lot full of lumber and construction. Heat could not be adjusted. Small tiny old tubs. This...More

    Review collected in partnership with Best Western
    Thank moredawn
    Response from BWPOttawaCityCentre, Front Office Manager at Best Western Plus Ottawa City CentreResponded 4 days ago

    Thank you for taking the time to complete a survey. We are very sorry we did not meet your expectations and that you had a less than satisfactory experience during your stay. We are currently installing new HVAC units in all of the guestrooms. There...More

    Hotel's Favourite
    Reviewed 4 weeks ago

    Location and hotel are fantastic. Visit Golden Palace chinese restaurant for the best egg rolls in Canada!!! Shopping mall across the street with Pub/Resto and shops. Easy on/off the 417 highway from both directions.More

    Review collected in partnership with Best Western
    1  Thank Mark P
    Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 4 weeks ago

    Dear Mark P, Thank you for providing feedback regarding your recent experience with us. I am pleased to hear that we were able to meet your expectations. By telling us what you liked about your stay and how we can improve, you are helping us...More

    Reviewed 1 week ago

    We always stay in the same hotel in Ottawa and find it very relaxing after ort busy family visit we will continue staying at the same address to accumulate points and upon more travels surge for BW hotels.

    Review collected in partnership with Best Western
    1  Thank 342louisee
    Reviewed 1 week ago

    I stay at multiple different Best Western and Best Western Plus hotels often for both business and pleasure. The experience is consistently excellent in service. There is often an element of construction that is unfortunately a part of improvements, however it very good to see...More

    Review collected in partnership with Best Western
    1  Thank tammyhI2922SA
    Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

    Dear tammyhI2922SA, Thank you for taking the time to comment about your recent stay with us and for being a loyal Best Western member. I am happy to hear that we are able to meet and exceed your expectations. Thank you for appreciating our continuous...More

    Reviewed 1 week ago

    the hotel was really clean and rooms were great. The staff was really friendly. However, we hear the elevator even if our room is located a few rooms away and the pool is seasonal so not great for hockey teams during hockey tournamentsMore

    1  Thank Patrice S
    Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

    Dear Patrice S, Thank you for commenting about your recent stay with us. I regret the inconvenience caused by the sound of the elevator. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure...More

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    GreenLeadersBronze level
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Free Parking
    • Multilingual Staff
    • Conference Facilities
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    • Banquet Room
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Restaurant
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    • US$101 - US$174 (Based on Average Rates for a Standard Room)
    • Hotel class
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    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, getaroom.com, HotelsforEveryone, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Ottawa City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Ottawa
    • Also Known As
    • Best Western Ottawa ,
    • Ottawa Best Western ,
    • Best Western Plus Ottawa City Centre Ontario
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    Traveller (38)
    Room & Suite (322)
    Dining (58)
    Pool & Beach (4)
    Hotel & Grounds (79)
    Bathroom (2)
    Family and Play Areas (1)
    Sponsored by:
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    Ask a question
    Questions & Answers
    28 November 2017|
    AnswerShow all 2 answers
    Response from BT-Traveller | Reviewed this property |
    No, you have to pay separately
    Tracy S
    16 February 2017|
    Response from Darren R | Property representative |
    Good day Tracy S. The hotel you are looking for is the Best Western Plus Ottawa Kanata. I do not have access to their rates, but you can review their rates directly on TripAdvisor by searching that property. Alternatively... More
    Room Tips
    "take opposite side of Carlington"
    Read review
    "Rooms not facing Carling are quieter during the day. Traffic is low on Carling at night."
    Read review
    "Quieter in the back, I think they call it the Banquet area"
    Read review
    "I don't think that there's a lot of difference in the rooms to choose from."
    Read review
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