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Best Western Plus Ottawa City Centre

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Traveller (34)
Room & Suite (357)
Dining (52)
Ratings and reviews
Certificate of Excellence
  • Excellent34%
  • Very good42%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also...
Offers from Best Western Plus Ottawa City Centre
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Location and contact
1274 Carling Ave, Ottawa, Ontario K1Z 7K8, Canada
Hotel website
8.8 km to Ottawa Intl Airport
12 restaurants are within a 0.5 km radius
3.7 km from Canadian War Museum
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (668)
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624 results
Traveller rating
223
245
99
39
18
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223
245
99
39
18
Show reviews that mention
All reviewssmall mallmall across the streetoutdoor poolshoppers drug martbest westernscarleton universitylots of parkingrestaurant downstairseasy accessroom was clean and comfortableexcellent hotelfront desk staffhotel restaurantconvenient locationclose to downtowngreat place to stayroom was large
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1 - 5 of 624 reviews
Reviewed 5 days ago via mobile

Awesome service at front desk Stephanie was great! Clean spacious room, with a beautiful outdoor pool. Early check in and a late checkout helped immensely, friendly, kind and helpful staff was a bonus.

1  Thank David L
Hotel's Favourite
Reviewed May 26, 2018

Friendly and helpful staff, clean and comfortable room and bed, spacious room, decent restaurant with craft beer and above average quality of food, good location for arrivals and departures, quick chevk-in and check outMore

2  Thank Canuck102150
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded May 28, 2018

Dear Canuck102150, Thank you for taking the time to comment about your recent experience with us . I am happy to hear that we were able to meet and exceed your expectations. By telling us what you liked about your stay and how we can...More

Reviewed 6 days ago

My wife and I broached the matter of the hotel after we had checked out. I listened to her narrate her experiences and observations and I was highly impressed that they corroborated my own, too: good and considerate stall, neat facility and excellent services. You'll...More

Review collected in partnership with Best Western
1  Thank jmfaboyede
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 5 days ago

Dear jmfaboyede, Thank you for taking the time to write a review about your recent experience with us. I am happy that we were able to meet your expectations. We strive hard to provide a superior experience to all our guests and happy that we...More

Reviewed 1 week ago

Clean room and good service but hotel is dated and things like the vending machines both didn't work well and one took money and said I wasn't charged. The price was inflated and for what I paid the room was dated.More

Review collected in partnership with Best Western
Thank hellyeralison
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 5 days ago

Dear hellyeralison, Thank you for your recent comment on TripAdvisor. I regret that we were not able to meet your expectations but happy to hear that you found our rooms to be clean and our staff provided good service.Your satisfaction is important to us and...More

Reviewed 1 week ago via mobile

Reviews say this hotel has been refurbished? We only saw new wooden flooring in our room. Decor, curtains and carpets seemed dated. Our room was average, but my bed was very uncomfortable. Microwave and refrigerator. Writing desk and chair. Table and 2 chairs in the...More

Thank sydaus3
Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Dear sydaus3, Thank you for taking the time to comment about your recent experience with us. I regret that we were not fully able to meet your expectations but will definitely review your feedback for future improvements. Sincerely, Niran Abeysinghe

View more reviews
About
Description
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top ...More mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today! Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Beachfront
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Business
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (34)
Room & Suite (357)
Dining (52)
Pool & Beach (4)
Amenities (53)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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YEE WAN SUSANA L
May 3, 2018|
AnswerShow all 2 answers
Response from Niran A | Property representative |
Hi, the children's hospital is about 10-15 minutes from the hotel by car.