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Best Western Plus Ottawa City Centre

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1274 Carling Ave, Ottawa, Ontario K1Z 7K8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$122
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Traveller (28)
Room & Suite (38)
Dining (11)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-05-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-05-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 79 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
Special Offer:Up to $100 in Gift Cards

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
23Restaurantswithin 1 km
0Attractionswithin 1 km
870Reviews12Q+A77Room tips
Traveller rating
  • 349
  • 328
  • 120
  • 45
  • 28
Time of year
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Popular mentions
clp162021 wrote a review Aug. 3
Brampton, Canada1 contribution
Beds were not regular size queen .. they were double beds. Towels were very rough and smaller than most hotels. Location was off the strip 20 minutes away . Rooms are clean though. Good water pressure.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 2 days ago
Dear clp162021, Thank you for taking the time to post a review. I am glad you were pleased with the cleanliness of your room, and the good water pressure in the shower. I hope you had an opportunity to enjoy the heated outdoor pool during your stay. Once again thanks and wishing you all the best for the remainder of summer 2021. Sincerely, Adrienne E
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Frasers42 wrote a review May 2021
Kingston, Canada31 contributions7 helpful votes
Hotel's Favourite
We have experienced this hotel's hospitality several times over the past three months with one and two night stays. The staff are accomodating and friendly, difficult to do with the health and safety restrictions of Covid 19. The hotel is spotless and well maintained. Rooms have always been clean and properly supplied. The check in and out was efficient and reservations correct. The food from the hotel's kitchen has been excellent for breakfast and dinner. The staff and owner/manager of Cafe 1274 are friendly and always accomodating. Due to lockdown requirements only room service may be available. Our last visit breakfast was prompt, on time and beyond excellent, especially the poached eggs. Thank you Raymond! Best Western Plus is located in a convenient area with easy access to all of the City. Excellent value.
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
Helpful
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded May 21, 2021
Dear Frasers42, Thank you for awesome 5 star review! I appreciate you sharing your experience. From the accommodating and friendly staff, to the spotless and well maintained rooms, supplied with all of the amenities you require for a comfortable stay. You mentioned you have stayed with us several times over the past few months, and we very much appreciate your loyalty. Raymond, Cafe 1274 Chef, will be delighted to know how much you enjoyed all of his tasty, well prepared meals. I am glad you find the location convenient, with easy access to Hwy 417 and the complimentary parking we offer. Once again thank you and we hope to welcome you back again very soon. Warm regards, Adrienne E
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bigntallmike wrote a review Jul. 2021
Peterborough, Canada17 contributions
Between the excellent cleanliness, great food and availability of EV charge station, this is a go-to location for me when I stay in Ottawa. On top of that, the Chromecast support on the in-room TVs makes watching what I want to watch while relaxing so much easier.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 1 week ago
dear bigntallmike, A great big thank you for the 5 star review! Appreciate you sharing the amenities you enjoyed using during your stay. From Chromecast to stream your favorite programming, to the electric car charger. Glad you had an opportunity to enjoy some of the tasty menu options in Cafe 1274. Best of all, knowing we are your "go-to location" when visiting Ottawa means so much! Once again thank you, and we look forward to seeing you again this summer. Cheers, Adrienne E
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LL789 wrote a review Jul. 2021
1 contribution
The Best Western Plus Ottawa City Centre was super clean & the staff very friendly and helpful. It is in a great location for many activities and dining. Highly recommend this place! Very nice pool as well.
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Date of stay: July 2021
Value
Service
Sleep Quality
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 1 week ago
Dear 16501BElaurel, A huge thank you for the 5 star "Great place to Stay" review! I am delighted you had an enjoyable stay and appreciate you sharing your experience in detail. From the super clean guestrooms , the friendly and helpful staff, to the convenient location. We have been experiencing warm, sunny weather in Ottawa this summer, and I am glad you were able to enjoy some time relaxing by the heated outdoor pool. Dows Lake is a scenic area, a short 5 minute drive away with restaurants, paddle boarding and kayaking rentals, Activities to plan for on a future visit. We appreciate you highly recommending the hotel and hope you can return again soon. Sincerely, Adrienne E
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TeeLou2014 wrote a review Jul. 2021
Toronto, Canada15 contributions22 helpful votes
We traveled to Ottawa this past weekend, July 16-19, to finally visit our family including our two granddaughters. We have stayed in the Best Western Plus Ottawa City Centre in the past so we were happy to return and were not disappointed. This is a nice mid-range hotel that features comfortable rooms and a welcoming staff. The Covid cleaning protocols in place are good and we felt the hotel was clean and well maintained. Note: During this time, there is no daily cleaning of the room due to the protocols when you are on a multi-day stay but towels and amenities are replaced easily upon request and garbage is removed daily. We would recomend this hotel.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 2 weeks ago
Dear TeeLou2014, Thanks for the amazing 5 star review! We were delighted to have you return. Appreciate you mentioning how warm and welcoming the staff were. I am glad the enhanced cleaning protocols, and the well maintained rooms, and public areas, added to your comfort level. I hope you had an opportunity to enjoy some time at the heated outdoor pool, and also enjoy some fun activities in the Ottawa area, while visiting family. Your recommendation of the the hotel is greatly appreciated! Wishing you all the best for summer 2021 and we look forward to welcoming you back again soon. Best, Adrienne E
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PRICE RANGE
US$91 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ottawa, ottawa best western
FORMERLY KNOWN AS
Best Western Plus Macies Hotel
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
121
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Frequently Asked Questions about Best Western Plus Ottawa City Centre
Which popular attractions are close to Best Western Plus Ottawa City Centre?
Nearby attractions include Spy Nation (1.0 km) and Smash Room (1.0 km).
What are some of the property amenities at Best Western Plus Ottawa City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Ottawa City Centre?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western Plus Ottawa City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Ottawa City Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Ottawa City Centre?
Conveniently located restaurants include Bowman's Bar & Grill, Cabana Restaurant, and House Of Lasagna.
Are there opportunities to exercise at Best Western Plus Ottawa City Centre?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Ottawa City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Ottawa City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Ottawa City Centre?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Filipino, and Tamil.
Are there any historical sites close to Best Western Plus Ottawa City Centre?
Many travellers enjoy visiting Parliament Hill and Buildings (5.0 km), Rideau Hall (7.2 km), and Laurier House National Historic Site (6.3 km).