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BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre

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BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
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349 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Start your review of BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
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Peterborough, Canada
Reviewed yesterday NEW

We enjoyed our stay at this hotel. The experience was very pleasant and the hotel is well located in the west end of Ottawa so it was easy for us to get where we had to go. The bed was comfortable and they are pet friendly.

Review collected in partnership with Best Western
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Helpful?
Thank K2871GEtoms
Great Neck, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

I check in bestwestern hotel plus in Ottawa CA on Sunday night Feb 13,2017 at 7:00 p,m that nite at front desk the guy check in to the room went to my room quick as possible the room was good the AC/heat was work in the room good to excellent shower was good to the workout room was good the...

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Helpful?
Thank Chuck D
About Hotel's Favourite Review
Waterloo
Reviewed yesterday NEW

Good hotel. Nice room. Great location. Attentive staff. Major renovations under-way did not affect us in any way and will be very good for the hotel. Lots of pillows, towels and toiletries. Good WIFI service. Easy to check-in and out.

Review collected in partnership with Best Western
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Helpful?
Thank Bonnie R
Cartier, Canada
Reviewed 2 days ago NEW

The décor was nice, staff were friendly, restaurant was good as well. No elevator to the second floor, so if you have lots of equipment of luggage, beware. The amount of sound insulation between rooms is nearly zero. I could hear every action, word, and sound of the amorous couple next door to me.

Review collected in partnership with Best Western
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Helpful?
Thank 948jeffreyy
Kanata, Canada
Reviewed 3 days ago NEW

Pool cold. The pool room was cold due to labourers keeping outdoor door open. Sawdust on floor. No hot tub. Family celebration was destroyed by these conditions. At time of. Poking wasn't told about hotel renovations. Manager doesn't call back.

Review collected in partnership with Best Western
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Helpful?
Thank 743marthar
Steven J, General Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for sharing your review, I am glad we where able connect regarding your issues.

St. Catharines, Canada
Reviewed 1 week ago

Access is good, close to many major routes. Kinda bland from the outside but ok. Check in was good, the lady behind the desk very helpful. Got to our room and it was comfortable for the 5 of us. The rollaway bed we'd paid for wasn't there yet and took about 1/2 an hour to show up (the lady from...

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Helpful?
Thank Jeff B
Shawn R, Front Office Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

I am sorry that you did not enjoy you entire stay. As you could see, we are currently undergoing renovations. and as each room is updated, issues like the sliding doors are being attended to.

Reviewed 1 week ago

From the outside, it doesn't look much. but once you are inside. wow! it is nice and clean. the sheets and towel looked like new. very clean inside. nice and clean pool and jacuzzi area. I did not eat at the hotel as there are so many options available within the walking distance, but the restaurant looked nice. The price...

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Helpful?
Thank Hunter k
Shawn R, Front Office Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for your review. We are glad you enjoyed the hotel and our wonderful pool. At Best Western, you stay with People who care.

New Brunswick, Canada
Reviewed 3 weeks ago

Renovations were taking place during our visit. I expected more from a "Best Western Plus" establishment. Hot tub was out of service, which is something that I was looking forward to after an early morning flight. Not impressed with the onsite restaurant.

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Helpful?
Thank 990annr
Shawn R, Front Office Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for your response. Once our renovations are complete WE are sure you will get the Best Western Plus expectation you are looking for.

Toronto, Canada
Reviewed 4 weeks ago

My first instinct was I would be disappointed staying at this hotel. All the arrangements were made for a large group of us attending my grand daughter's first out of town hockey tournament. To my great surprise, this older hotel is just fine. Still renovating, there was no interference at all. Our rooms were very clean, comfortable and included a...

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Helpful?
Thank James H
WINNIPEG
Reviewed 4 weeks ago

The location is great for getting to the downtown area or the suburbs to the west. Great recently renovated rooms. Ask for one. Nikki was fabulous at the front desk. Close to the Canadian Tire Centre.

Review collected in partnership with Best Western
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Helpful?
Thank dakbail

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre

Address: 1876 Robertson Road, Ottawa, Ontario K2H 5B8, Canada
Region: Canada > Ontario > Ottawa
Price Range: $124 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Best Western so you can book your BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Barons Hotel And Conference Centre
Best Western Ottawa
Ottawa Best Western
BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre Ontario
Hotel Style:
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at Hampton or marriot”
 of 5 bubbles macbob64, 18 Feb 2017 | Read review
“Good room in the hotel”
 of 5 bubbles 172chuckd, 15 Feb 2017 | Read review
“Upper floor rooms at the back of the building seem quieter”
 of 5 bubbles Trippieboy, 11 Jan 2017 | Read review
“We were on the main floor and it was very quiet”
 of 5 bubbles drountree, 30 Dec 2016 | Read review
“We travel with a small dog so the lower level West End is perfect.”
 of 5 bubbles cbignell6, 10 Nov 2016 | Read review
5 of 5