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Best Western Plus Ottawa Kanata Hotel & Conference Centre

453 reviews
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Traveller (20)
Room & Suite (296)
Pool & Beach (33)
Overview
  • Excellent25%
  • Very good37%
  • Average23%
  • Poor9%
  • Terrible6%
Travellers talk about
“hot tub”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Offers from Best Western Plus Ottawa Kanata Hotel & Conference Centre
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (453)Write a Review
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Traveller rating
115
149
99
39
30
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LanguageEnglish
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115
149
99
39
30
Show reviews that mention
All reviewson site restaurantthe salt water poolhot tubbeer storecanadian tire centreroom was cleanhockey gametim hortonsfirst floornice poolexercise roomgreat staywould highly recommend this hoteleasy accesschecking outdowntown arealocation is great
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1 - 5 of 432 reviews
Reviewed 1 week ago

I was disappointed with so much. Noisy Rooms, on the ground floor with a sliding glass door I wasn't able to secure, Adjoining rooms with a deadbolt that wasn't locked when I arrived, and so hard to lock because it had been painted over, no...More

Thank 12RRR
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 6 days ago

Good Morning, Thank you for taking the time to review your recent stay at the Best Western Plus Ottawa. I apologize for the issues that you experienced while with us. We review each survey with our team and will respond immediately to inspect the patio...More

Hotel's Favourite
Reviewed 12 November 2017

On site restaurant has been renovated and now has a sports theme. As my wife and I are both gluten free is was nice to have some options with GF pizza and naked chicken wings. Speaking of being GF Zolas restaurant about 3 minutes away...More

Review collected in partnership with Best Western
Thank John B
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 27 November 2017

Good Evening, Thank you for your comments! We love the new restaurant as well. We are receiving fantastic reviews and are happy that you enjoyed it as well. Please come again! Julie Julie Cheikh General Manager Best Western Plus Ottawa 1876 Robertson Road Ottawa, Ontario...More

Reviewed 1 week ago

This was my third stay here in the last 8 years. Always have had good things to say about the place. This time was pleasantly surprised to see entire Reno Make Over (Could still small paint) ...Facelift was successful very much freshened the place up...More

Thank HPB3515
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 1 week ago

Good Afternoon, Thank you for taking the time to review your recent stay at the Best Western Plus Ottawa. We are delighted that you enjoyed your time with us and look forward to welcoming you back again. Julie

Reviewed 4 weeks ago

You can clearly can hear conversations in adjoining rooms. Even alarms going off in neigbhouring suites. Not restful at all. Very disappointing. Restaurant food is fine, but it is Sports Bar with loud TVs.More

Thank R1572SNrobert
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 3 weeks ago

Good Morning, Thank you for reviewing your recent stay with us at the Best Western Plus Ottawa. We apologize for the disturbance from the neighbouring guests. It is most importance to ensure that every guest enjoys their experience with us. We hope that you will...More

Reviewed 4 January 2018

Good price, nice hotel, lady at check in tried to trick us into a higher price. After standing my ground and digging up our reservation confirmation she finally adjusted it to match. Aside from that experience, the hotel is close off the highway, clean, quality,...More

Review collected in partnership with Best Western
Thank M946IAdavidj
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 7 January 2018

Good Afternoon, Thank you for taking the time to comment on your recent stay at the Best Western Plus Ottawa. I apologize for the issue in not finding your rate promptly. I will certainly look in to it. I am pleased that you found our...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$122 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (296)
Pool & Beach (33)
Dining (22)
Amenities (103)
Questions & Answers
Ask a question
occams-razor
26 November 2017|
AnswerShow all 3 answers
Response from MrRobColo | Reviewed this property |
No not close to downtown. I am not sure about buses. Hope that helps Rob
0
Votes
VBE2013
16 May 2016|
AnswerShow all 2 answers
Response from Safiq D | Property representative |
Good morning, unfortunately our Hotel is 100% smoke free, having said that, we do have rooms on the ground floor, you can smoke outside the room with the patio door closed.
0
Votes
Rachel J
6 May 2015|
Answer
Response from Steven J | Property representative |
Two people can fit.
0
Votes
Room Tips
"Don't stay on the main floor if safety is a priority to you."
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"The suites are very nice and well equipped"
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"If you stay on the first floor be prepared to hear cars all night."
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"Get a room facing the back of the hotel. The picnic tables/balconies overlook a green space and there is easy..."
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