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Best Western Plus Ottawa Kanata Hotel & Conference Centre

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Traveller (22)
360
Panoramas (72)
Pool & Beach (33)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
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Special Offer:BOOK DIRECT & SAVE
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Location

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494Reviews
453Photos
6Q+A
70Room tips
Traveller rating
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  • 32
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Popular mentions
I’m really sorry that I have to leave this bad review It’s really old and dirty, it’s our worst stay among all our Ottawa trips The carpets in the room and hallway not only look dirty but also smell bad; Shower sprayed yellow water either too cold or too hot; towels in the
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Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre
Responded 1 week ago
Good Morning, I do appreciate your comments and thank you for taking the time. It is in this way that we improve our service and environment going forward. We review each with our team at the property to take immediate action where needed. I apologize for your experience and would hope that you give us an opportunity to exceed your expectations in the future.
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Hotel's Favourite
This is our go to place in Ottawa. Easy access off the 417. Great pool and restaurant. Beds are very comfortable. Rooms are large and very clean. Close by shopping center ( Bayshore), LCBO, Beer store, grocery and banks.
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Review collected in partnership with Best Western
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre
Responded Aug. 31, 2018
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand
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My first time staying here. The room was a little on the small side but looks like it has had a recent Reno and was nice. It was quiet and the bed was comfortable. There is also a sports pub in the hotel. I dinner there, the food was good and the service was great. I would
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Very loud rooms, we could hear everything our neighbours were doing. Hallways were super busy with dogs barking and kids screaming. The pool was lovely and the staff was amazing. Each room has its own door or patio which is amazing. Right beside Robertson road but it wasn't too
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Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre
Responded Jan. 9, 2019
Good Morning, Thank you for taking the time to review your recent stay with us at the Best Western Plus Ottawa. I am so pleased that you enjoyed the pool. This is just part of the million dollar renovation over the past year. We will be continuing with our guestroom renovation soon and hope that you return sometime in the near future to see the fabulous changes. We always appreciate guest comments and share in our team meetings to make the necessary changes and improvements as our goal is to ensure that every guest has a great experience while staying with us. Julie
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no complaints on room but would have been nice to be informed or offered breakfast by the check in staff slight mix up with the key for the room but the gentleman who was the second on the desk was extremely helpful
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Review collected in partnership with Best Western
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference Centre
Responded Jan. 9, 2019
Good Morning, Thank you for taking the time to review your recent stay with us at the Best Western Plus Ottawa. We hope to have the opportunity to welcome you back soon! Julie
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Traditional Room with Two Queen Beds at the BEST WESTERN PLUS Ottawa Kanata Hotel...
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Traditional Room with King Bed and Pullout Couch at the BEST WESTERN PLUS Ottawa Kanata...
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Kitchenette Room at the BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Fireplace Whirlpool Room at the BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa Kanata Hotel & Conference Centre
The Fireplace Whirlpool Room at the BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
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Good Morning, Our new High Five's Pub has been open for several months. They give excellent service to our guests and I am sure you will enjoy your stay with us. We look forward to welcoming you to the Best Western Plus Ottawa.
1 vote
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Normally hotels hold back whatever the cost is for your stay. I think it’s was 200 a night. But it’s been a while
1 vote
No not close to downtown. I am not sure about buses. Hope that helps Rob
0 votes
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Good morning, unfortunately our Hotel is 100% smoke free, having said that, we do have rooms on the ground floor, you can smoke outside the room with the patio door closed.
0 votes
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12
"ASK if the hotel is booked with sports teams...avoid if they are."
"I would suggest a room away from the main road, we were right above the main entrance and it was a bit noisy"
"room 11 9 close to pool and exercise room ,restaurant"
"Probably not room 109"
"Ask for a room with a balcony if staying during warm weather. It was lovely to sit outside."
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PRICE RANGE
US$103 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus barons hotel and conference centrebest western ottawaottawa best western
LOCATION
CanadaOntarioOttawaKanata
NUMBER OF ROOMS
83
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