We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Albert at Bay Suite Hotel

Show Prices
#2 of 66 Hotels in Ottawa
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Albert at Bay Suite Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,136 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,997: English reviews
Gatineau
Reviewed yesterday NEW

Business, family, vacation- perfect for any occasion. It is located at the heart of Ottawa, you can walk from there anywhere downtown. There is a balcony, so you can step outside to check the view. The suite we checked in is built into a perfect apartment, with a bedroom, 2 bathrooms, a kitchen, a comfortable living room and the best...

 Report
Helpful?
Thank iwonamohamed
Montreal, Canada
Reviewed yesterday NEW

Location is not PERFECT but still VERY good. Walking distance to everything that matters in Ottawa. The building might seem old and weird for an hotel but It's just the outside. Once you get in, there is a small but beautiful and neat lobby. Front desk service is great. We had a king bed superior room and it did NOT...

 Report
Helpful?
Thank Fredddou
Saint-cuthbert
Reviewed 2 days ago NEW

I stayed at this hotel for 2 nights earlier this week and was greatly satisfied. Spacious suite. Very clean. Quiet. Efficient and friendly staff. Well located in the center of town. I would highly recommend staying there and will make sure to come back if I ever have to be in Ottawa again.

 Report
Helpful?
Thank 372dominiquel
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear 372dominiquel, Thank you for choosing the Albert at Bay Suite Hotel. We are thrilled that you were greatly satisfied after your recent stay with us. Thank you for the kind words about our suites and friendly staff. We look forward to seeing you again soon. With warm regards, Amanda Craig Albert at Bay Suite Hotel

Vancouver, B.C.
Reviewed 4 days ago NEWvia mobile

Stayed here on three different occasions in October. Each time, my suite was roomy, comfortable and exceptionally clean. Having a fully stocked kitchen was a real plus. The gym and guest laundry were spotless. Great location-all of downtown is easily walkable. Many restaurants nearby. The best aspect of this hotel? The wonderful, capable, welcoming staff - front desk, cleaners, all....

 Report
Helpful?
Thank bizzyone
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Bizzyone, Thank you for staying at the Albert at Bay Suite Hotel. We were delighted to read your review. Thank you for taking the time to share your experience with the Trip Advisor Community. We appreciate the kind words about the suites, gym, laundry facilities and location. Mostly we thank you for the praise of our greatest asset, the...

St Jacobs
Reviewed 5 days ago NEW

A couple of housekeeping issues but overall a very good experience. Housekeeping missed a beer cap under the edge of the couch which makes one wonder about the thoroughness of the cleaning, the shower stall door did not seal so it caused a small puddle on the floor each time, an odor in the room (not strong, assumed it was...

 Report
Helpful?
Thank 459dales
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear 459dales, Thank you for choosing our hotel. We are grateful that you took the time to share your experience online. Thank you for the kind words. We take great pride in offering superior customer service and spotlessly clean suites. We are sorry that you found beer cap under the couch and the shower door did not seal properly. I...

Toronto, ON
Reviewed 6 days ago NEW

We had a family getaway at this hotel and we were quite impressed. It was very family friendly and the suites were very spacious. The rooms were clean, updated, and comfortable. They even offer mini cribs so you don't need to travel with an infant bed. We initially had an issue with a leaking tap but the hotel was very...

 Report
Helpful?
Thank travelbug0909
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear travelbug0909, Thank you for choosing the Albert at Bay Suite Hotel. We appreciate you taking the time to write a review. Thank you for the kind words about our suites and excellent service. Our staff work hard to ensure our guests enjoy their time in Ottawa. We look forward to your next stay with us. With warm regards, Amanda...

Montreal, Canada
Reviewed 1 week ago

Stayed here for five nights. Location is great (within walking distance to great restaurants and where I needed to be during the day.) Suite is large and comfortable, includes a kitchen so you can prepare your own meals.

 Report
Helpful?
Thank elisabeth999999
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Elisabeth999999, Thank you for choosing the Albert at Bay Suite Hotel. We are delighted that you found the suite large and comfortable for a five day stay. Thank you for taking the time to share your experience with Trip Advisor. We look forward to seeing you again soon! With warm regards, Amanda Craig Albert at Bay Suite Hotel

Bathurst
Reviewed 1 week ago

Fantastic hotel with amazing suites. Spacious suite settings made evening work or socializing with colleagues was so much more pleasant. Nobody needed to use your bed for a chair. Just close enough to Gatineau so you can enjoy a brisk walk to and from work but dress for it if you winter travel. That bridge can see a healthy breeze...

 Report
Helpful?
Thank Trudy L
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Trudy L, Thank you for choosing the Albert at Bay Suite Hotel. We are thrilled that you had a pleasant stay with us. Thank you for the kind words about our spacious suites and prime location. We appreciate you taking the time to submit your review on Trip Advisor. We look forward to seeing you on your next trip...

Ontario
Reviewed 1 week ago

We recently stayed here again. Just like the previous time, we were very happy with our room. Large. Comfortable. Clean. I love the pillows! Convenient location. Great choice of on demand movies. No complaints.

 Report
Helpful?
Thank floppymeister
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Floppymeister, Thank you for choosing the Albert at Bay Suite Hotel. We are delighted that you came to stay with us again. Thank you for your patronage and for the kind words about our suites, location, comfortable pillows and choice of on demand movies. Your thorough review provides great tips for future travelers. We look forward to seeing you...

Chicago, Illinois
Reviewed 1 week ago

Great value for a hotel that is in the heart of Ottawa - very close to Parliament Hill. The suites are like apartments and we had a small, but nice balcony that overlooked the parking lot and the back of a few buildings behind us. Staff was a little clueless at times, but their attitudes were fine. We had a...

 Report
Helpful?
Thank toadsoup
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Toadsoup, Thank you for choosing our hotel. We appreciate you taking the time to share your experience online. Thank you for the kind words about our value, location and apartment-like suites. We are sorry about the false alarm that occurred during your stay. Each month, our staff participate in a fire drill to ensure that we react appropriately when...

746 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (431)
Viewed
Dining (23)
Viewed
View from Room (24)
Viewed
Room/Suite (178)
Viewed
Bathroom (44)
Viewed
Hotel & Grounds (45)
Viewed
Family/Play Areas (2)
Viewed
1:11
Videos (2)
Viewed
Other (113)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (265)
Viewed
Amenities (44)
Viewed
Luxury Suite (58)
Viewed
Dining (10)
Viewed
Superior Suite (66)
Viewed
The Hotel (21)
Viewed
Two Bedroom Suite (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (9)
Viewed
Dining (1)
Viewed
Room/Suite (15)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#5 of 66 in Ottawa
1,896 reviews
Show Prices
Show Prices
Show Prices
Ottawa Marriott Hotel
#12 of 66 in Ottawa
869 reviews
Byward Market Area
Les Suites Hotel Ottawa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
All-Suite Hotel located 1 block from shopping & business area. ... more   less 

Additional Information about Albert at Bay Suite Hotel

Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Region: Canada > Ontario > Ottawa
Price Range: $136 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Albert at Bay Suite Hotel 3*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, HotelTravel.com, Odigeo, Priceline and Travelocity so you can book your Albert at Bay Suite Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Albert At Bay Hotel Ottawa
Hotel Albert At Bay Suite
Albert At Bay Suite Hotel Ottawa, Ontario
Hotel Style:
#1 Family Hotel in Ottawa
#1 Romantic Hotel in Ottawa
#1 Business Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Albert at Bay Suite Hotel staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Albert at Bay Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the balcony rooms.”
 of 5 bubbles toadsoup, 27 Nov 2016 | Read review
“great size”
 of 5 bubbles 20erinp, 21 Nov 2016 | Read review
“book your airfare first with expedia and cross your fingers to get this hotel at a great rate!”
 of 5 bubbles Ohokannoak, 14 Nov 2016 | Read review
“If staying on the weekend on street parking in front of the hotel is free”
 of 5 bubbles McSmith978, 14 Nov 2016 | Read review
“A high floor is usually quieter.”
 of 5 bubbles kocherwolfie, 3 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay