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Cartier Place Suite Hotel

180 Cooper St, Ottawa, Ontario K2P 2L5 Canada
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Traveller (200)
Room & Suite (164)
Pool & Beach (22)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#35 of 74 hotels in Ottawa
Location
Cleanliness
Service
Value
"The Cartier Place Suite Hotel was honoured with the 2016 Service Excellence Award from major online travel websites. The hotel has also a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Ottawa Convention Center, the ByWard Market and City Hall. You will find our pet friendly accommodations in a quiet downtown neighborhood, located one block from the historic Rideau Canal and the trendy boutique area of Elgin Street. Always a favorite among families and business travelers alike; the hotel offers 250 spacious one and two bedroom suites, including VIP suites with Jacuzzi, Business Suites and Penthouse Hospitality Suite with a roof top patio and beautiful city views. Each suite features a full kitchen, separate bedrooms, combined living/dining area with a private balcony. Deluxe meeting and banquet facilities feature floor-to-ceiling windows that overlook our gardens. Guests may also enjoy the games room, children's playroom and the only downtown hotel with a private outdoor garden patio complete with playground and shuffleboard court. The indoor pool, whirlpool, sauna, exercise room and the friendly atmosphere all contribute to a memorable stay. Whatever the reasons for your stay, there's flexibility and a willingness to meet your needs at the Cartier Place Suite Hotel. Whoever you are and wherever you come from, as soon as you step in the door, you will know you are welcome. Suite dreams await you... here."
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Patio
Kids stay free
Car park
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Vending machine
Table tennis
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Spanish
993Reviews12Q+A100Room tips
Traveller rating
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Louise G wrote a review Nov 2023
Lowestoft, United Kingdom6 contributions1 helpful vote
The negatives were that it took two emails and three weeks to get the breakages deposit refunded; the pool didn't open early enough in the morning; and the crockery and cutlery provisions in the unit were quite limited. The positives were that the location was great; the staff were friendly; and it was convenient in all other respects. On balance, I/we'd stay again and recommend.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't expect to be able to do a lot of catering; only the basics are provided.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Nov 14, 2023
Dear 377louiseg, Thank you for your valuable feed back, all your comments are essential to educating our staff. We will ensure your feedback will be given to all. . Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of our nations capital and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jarrod G wrote a review Nov 2023
1 contribution
Wonderful friendly experience! Customer service was some of the best I've ever experienced. Very clean rooms, amazing restaurant on the main level and very nice pool/sauna. Extremely central to downtown Ottawa within walking distance to Parliament, Byward Market etc. Looking forward to planning our next trip there!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Nov 2, 2023
Dear , 654jarrodg Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew P wrote a review Nov 2023
1 contribution
This is a great hotel for anyone who is looking to stay near downtown Ottawa. It is affordable, has everything you need from a workout room and pool, to a small kitchen in your room. The staff are incredibly friendly and very approachable for help. They really make it a personable experience and a family-like atmosphere. The hotel is right off if Elgin Street so there are tonnes of restaurants in walking distance. The Rideau Canal is a quick walk away as well as Parliament. Great location and even better people working there.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Nov 2, 2023
Dear andrewpM8467EJ Thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience. We hope to welcome you back to the hotel soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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S. Vince wrote a review Nov 2023
St. Catharines, Canada6 contributions
I have chosen this hotel for most of my visits to Ottawa. Most recently. I stayed here for a few days in October. The hotel is nicely located, close to everything I needed. I was able to walk to everything including restaurants, tourist attractions and the paths of the canal for recreation. The hotel room was large and I enjoyed having a kitchen. The staff were friendly and helpful. I would highly recommend the Cartier Place Suites hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Nov 2, 2023
Dear Svinc Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Catherine B wrote a review Nov 2023
1 contribution
My family and I have a New Year’s Eve tradition to stay at this wonderful hotel for a few days! We are always well taken care of from the start of our trip to the end! From the friendly staff, great spacious rooms, comfortable beds, well kept pool to an excellent restaurant on-site! We always go skating on the Rink of Dreams and then walk over to Parliament Hill to see the lights!! One of our biggest highlights is how hard Ann Freel works to make our stay superb! She makes this tradition so memorable!! The kids start asking us in the Fall if we can return again to this amazing hotel for NYE!! Thanks so much for the great experiences - year after year!
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Nov 2, 2023
Dear CatherinebZ86ONK We are deeply elated that we have been your constant hotel of choice when you're in the Ottawa Area. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jimmy P wrote a review Nov 2023
1 contribution
Always a great stay here! Steps away from great restaurants and shops on Elgin street , and 6 min walk to parliament hill. Rooms are very clean and the staff are very friendly and helpful! I will definitely stay here again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Nov 2, 2023
Dear JimmypR8962EW It brings us a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Don F wrote a review Oct 2023
Ottawa, Canada2 contributions
Be aware if you open cannabis products in your room this hotel will accuse you of smoking and charge you $300.00 for a deep cleaning fee . It doesn’t matter if you explain it’s legal and was never smoked in room even the owner doesn’t care , they go by if the maid smells cannabis then says you were smoking in room . You will have to go to court to get your money back , owner & manager of hotel completely back up what staff tells them . Not to mention it was like I was back in the 1970’s , extremely uncomfortable furniture, kitchens are 30 years old with no cooking utensils .
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Do not bring cannabis products with you hotel discriminates against it .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Nov 5, 2023
Dear Mr. Foreman, Thank you for your feedback. The enjoyment of all of our guest stays are important to us. I understand that you are concerned regarding the smoking fee applied for smoking in a non smoking room / area. We have designated smoking areas outside on the ground floor for our guests and staff. Please contact us to discuss your feedback so that we can strive to improve our services offered. Thank you. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carol C wrote a review Oct 2023
Sterling Heights, Michigan199 contributions65 helpful votes
This is an older hotel, which is in need of redecorating but very clean and all rooms are suites with a full kitchen, dining room, living room, separate bedroom and a bathroom. There is also a very nice balcony to sit on and watch the world go by. In addition, there were also a very large indoor swimming pool and hot tub. Staff at the desk were helpful and accommodating. Location was excellent in the heart of the Elgin Street restaurant district. Easy walk to almost anywhere downtown.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Oct 9, 2023
Dear Legal Carol, We appreciate your valuable feedback, and look forward to welcoming you back on your visit to the nations capital.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lucy L wrote a review Sep 2023
3 contributions
Very very hard and unsupportive bed. Stains on chairs and carpets. Balcony outlooks busy street and is not private, but is covered. Good location of Elgin. Kitchen not well appointed - no way to actually use the oven as no cookie sheets, tinfoil, or pots that can go in oven. Pool is very very cold. Sauna was closed. Should be much less expensive.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Sep 28, 2023
Dear Cartier Guest, We appreciate you taking the time to provide us with valuable feedback about your stay. Please note that your concerns have been passed on to our housekeeping management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberly S wrote a review Aug 2023
1 contribution
My husband and I got a room for the night with our young daughter. There were many hotels with similar pools but we chose this place because it was the only one I had seen with a toy room and outside playground onsite. The instructions were not great. There is signage to the parking garage however it doesn't state to first check in to get the key card for the parking garage so I had to make a 15-point turn to get out of the alley in my SUV. Also, there are residents in the building along with the guests. I mention this because there are two entrances to the parking garage however the hotel card only works in one. Again...this wasn't specified so I had to make another 15-point turn when we tried the wrong one first. Because the hotel is old the room keys are actual keys. What they didn't mention is the garage key card is also the key for the toy room, playground and pool so we had to go back to our room to get them. The play room was a mess. Not a 'of course play rooms are going to have toys everywhere' mess but a 'did a herd of bulls just come running through here' mess. I could barely wade in it, the toys were up to my knees everywhere I went. On top of that the music in the playroom kept skipping every 3 seconds. We had to leave after 5 minutes. The room itself was old but clean although it did have a funky old smell like grandma had been smoking in it. The outlets had burn marks on them and the screen door was hard to open and close. The saving grace for us was the pool. Well lit, big, provided some life jackets and water tubes to play on for my daughter. Hot tub was nice too.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Check in before parking, carry all keys & cards with you. When opening the door to the room just...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CARTIER CUSTOMER CARE, Guest Services / Front Office at Cartier Place Suite Hotel
Responded Sep 28, 2023
Dear Kimberly, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff. We will ensure your feedback will be given to all. We look forward to welcoming you back then.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$166 - C$232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cartier place hotel ottawa, cartier place suite ottawa, hotel cartier place suite
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
249
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Cartier Place Suite Hotel - UPDATED Prices, Reviews & Photos (Ottawa, Ontario) - Tripadvisor

Frequently Asked Questions about Cartier Place Suite Hotel
Which popular attractions are close to Cartier Place Suite Hotel?
Nearby attractions include Confederation Park (0.4 km), Yuk Yuk's (0.2 km), and Ottawa City hall (0.3 km).
What are some of the property amenities at Cartier Place Suite Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Cartier Place Suite Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Cartier Place Suite Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cartier Place Suite Hotel?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Cartier Place Suite Hotel?
Conveniently located restaurants include Beckta Dining & Wine, The Scone Witch, and Town.
Are there opportunities to exercise at Cartier Place Suite Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Cartier Place Suite Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Ottawa.
Are any cleaning services offered at Cartier Place Suite Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Cartier Place Suite Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Cartier Place Suite Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.