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Fairmont Chateau Laurier

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#14 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Chateau Laurier
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2,618 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Laurier
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Showing 2,326: English reviews
Reviewed 3 weeks ago via mobile

Stayed here many times. It is the best hotel in Ottawa and walking distance from restaurants and attractions. The hotel is beautiful, rooms are spacious and well appointed. Note: There is no decent meal room-service past 11pm. Only snacks like chips or other packaged items. Also they no longer give the nail kit, comb, or kit with the cotton pads...

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Helpful?
Thank Ayesha K
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Dear Ayesha, We regret your disappointment with our In Room Dining options past 11 pm. In addition to pre-packaged items, we also offer salads, seafood chowder, shrimp cocktail, and a turkey club wrap. We do hope you return one day soon. Sincerely, Shawn St-Pierre Director of Operations

London, Canada
Reviewed 4 weeks ago

My Husband and I did a last min weekend getaway to Fairmont! Excellent from the time we stepped out of our car to the moment we left. Exceptional Staff! When we arrived at the hotel, I loaded my bags on the cart and a very nice young man started to move the cart to our room. We had a small...

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Helpful?
1Thank charbooth00
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay in Ottawa’s Castle was a memorable one and we hope to welcome you back soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 4 weeks ago

A weekend escape to the Chateau Laurier is so much more than a hotel room. It's location between the nation's parliament buildings on one side and the Byward market on the other makes it the perfect base for sightseeing, shopping and eating. The ambiance and beauty of the Chateau is reminiscent of a time which had just the right touch...

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Helpful?
Thank Mary F
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Dear Mary, Thank you for taking the time to share your feedback with us. We look forward to seeing you again soon! Sincerely, Shawn St-Pierre Director of Operations

Toronto, Canada
Reviewed 4 weeks ago

Beautiful historic hotel close to shopping, restaurants and attractions. The main floor bar is beautiful and had a lovely pianist. Check in and check out service friendly and professional. Buffet breakfast had lots of selection. Will definitely stay again.

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Helpful?
Thank Suiteday13
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that you enjoyed your stay in Ottawa’s Castle and look forward to welcoming you back soon! Sincerely, Shawn St-Pierre Director of Operations

Toronto, Canada
Reviewed 4 weeks ago

I rate this hotel 'very good' with some qualifiers, this hotel, as all the Fairmount hotels I've stayed thus far, are golden threads in the weave of Canadian history. I've been struck by each and every one of them by the thought of how much history they represent and have witnessed. I'm also struck by the high standards of service...

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Helpful?
Thank TorontoGadget
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Thank you for sharing your thoughts with others on Trip Advisor. We do have a Registered Massage Therapist in our Health Club and I regret that you were not informed as such. You may also be pleased to know that we are currently in the process of a complete renovation of our guestrooms and suites. We do hope you return...

Pittsburgh, Pa
Reviewed 4 weeks ago via mobile

My husband and I had a wonderful stay at the Château Laurier. The location is ideal- directly next to parliament, the canal and plenty of restaurants and shops. Service was excellent as has been our experience with all Fairmont hotels. We had a lovely time walking around and learning some of the history of this exquisite hotel.

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Helpful?
Thank BeachLover1986
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

We are proud of our rich Canadian heritage and history. We look forward to welcoming you back one day soon! Sincerely, Shawn St-Pierre Director of Operations

Toronto, Canada
Reviewed 5 weeks ago

I don't usually write reviews, but have to because of how amazing everything about this hotel is. The Gold Floor is worth every penny. The lounge with all the amenities is a huge perk, but more than anything the staff are the most welcoming and hospitable people I've come across. Anything you need they take care of. I wouldn't be...

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Helpful?
1Thank Paul A
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Dear Paul, I am delighted that your stay in Ottawa’s Castle and agree that we have some of the best colleagues in the business. A stay on Fairmont Gold is certainly not to be missed. The Fairmont Gold team go above and beyond to ensure that every wish is granted! I will certainly share your compliments and I know they...

Vancouver, Canada
Reviewed 17 January 2017 via mobile

Such a beautiful hotel filled with so much history and character. From valet to front desk agents and everyone in between - staff were friendly and extremely informative. The rooms are large and comfortable with some stunning views. And the location is great (within walking distance to everything.) Definitely worth checking out.

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Helpful?
Thank kari l
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Dear Kari, We are delighted that your stay in Ottawa’s Castle was a memorable one and we look forward to welcoming you back one day soon! Sincerely, Shawn St-Pierre Director of Operations

St. Catharines, Canada
Reviewed 17 January 2017

Went to Ottawa to attend a private memorial and so we felt an upbeat accommodation was in order. Fairmont Chateau Laurier hits the mark in terms of location, historical connection and amenities. Our room was newly renovated, large with a king bed and two bathrooms. Yes, two. Clean hallways and cleaner room with luxurious linens and bedding. The buffet breakfast...

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Helpful?
Thank Kolleen F
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back soon, under happier circumstances! Sincerely, Shawn St-Pierre Director of Operations

New Denver, Canada
Reviewed 14 January 2017

What a beautiful hotel! One of those treasures to visit. The public spaces are grand and tastefully decorated with period art and furniture, and the rooms spacious and beautiful. The location is ideal, just steps from the Byward Market, on the Rideau Canal, and adjacent to the Parliament Buildings. Staff are friendly and so very helpful and kind. This is...

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Helpful?
Thank Valhallagirl33
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. We hope to welcome you back soon! Sincerely, Shawn St-Pierre Director of Operations

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: $214 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Ottawa, Ontario
Hotel Style:
#4 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#12 Business Hotel in Ottawa
#12 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
13 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are cramped and very far from the elevator.”
 of 5 bubbles MrsDDO, 20 Feb 2017 | Read review
“Ask for a room with a view, and not too far from an elevator”
 of 5 bubbles BluenoseQueen, 17 Feb 2017 | Read review
“Choose a refurbished room...and include breakfast.....”
 of 5 bubbles Readytoburst, 15 Feb 2017 | Read review
“Our room on the 6th floor had doors leading to adjoining rooms - a great option if going with older children/other family members.”
 of 5 bubbles sdudley649, 30 Jan 2017 | Read review
“They are all perfect!”
 of 5 bubbles charbooth00, 23 Jan 2017 | Read review
5 of 5