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    Fairmont Chateau Laurier

    1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
    +1 866-894-6707
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    2017-12-03 2017-12-04
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    US$220
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    Traveller (1106)
    Room & Suite (293)
    Dining (38)
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    Overview
    • Excellent51%
    • Very good28%
    • Average12%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “gold floor” (115 reviews)
    “zoe's lounge” (65 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
    All hotel details
    Offers from Fairmont Chateau Laurier
    Special Offer: Fairmont Gold Stay
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,094)
    There are newer reviews for Fairmont Chateau Laurier
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    681 - 685 of 2,723 reviews

    Reviewed 20 July 2016

    Fairmont hotels have a 5 star reputation that the Ottawa Fairmont Chateau Laurier sadly does not deserve. It looks elegant and the staff is professional, but has been cut to save money. Other 5 star hotels increase staff to serve their guests, instead of neglecting...More

    Thank Robert B
    Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 22 July 2016

    Dear Robert, We regret not meeting your expectations on this occasion. We do hope you return one day soon. We are confident you will be impressed with the improvements. Sincerely, Shawn St-Pierre Director of Operations

    Reviewed 20 July 2016

    Price is overrated. Lack of quality service. I would not recommend it. You can find a better place which includes breakfast. Only thing that you can use is the location. It is very close to parliament building.

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank selvi i
    Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 22 July 2016

    We sincerely regret your disappointments. Please rest assured that our mission is to turn moments into memories and your experience is not the norm. We look forward to, hopefully, welcoming you back in the future.

    Reviewed 20 July 2016

    This is a famous old hotel right next to Parliament Hill and the canal. The hotel is pricy and the rooms are old fashioned but clean. Was not happy that when we checked in they said room we booked through internet was not available but...More

    Thank mytr7
    Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 22 July 2016

    Thank you for taking the time to share your thoughts with others on Trip Advisor. We look forward to welcoming you back! Sincerely, Shawn St-Pierre Director of Operations

    Reviewed 20 July 2016

    Overall ambience superior. The amenities could be more sumptuous for the price? And paying 15$ for wifi was a nasty surprise. The robes could be softer but the soaps and shampoos were delightful. Maybe a free bottle of water could have been provided for the...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank 388abigailf
    Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 22 July 2016

    I encourage you to join our President’s Club. Membership is free and includes wonderful complimentary benefits, such as daily newspapers, BMW bicycle rental, workout gear and Wi-Fi. We hope you return one day soon! Sincerely, Shawn St-Pierre Director of Operations

    Reviewed 19 July 2016 via mobile

    Our room was large and well appointed. The bathroom and shower were very small. The bathtub as old and the enamel was chipped, i expected better. The other issue was that the room was very warm. I had to request a fan as the AC...More

    Thank Rob H
    Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 21 July 2016

    Dear Rob, We are excited to share we are currently undergoing a complete renovation of our guestrooms and suites, including the heating, ventilation and air conditioning system. We look forward to welcoming you back soon! Sincerely, Shawn St-Pierre Director of Operations

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$183 - US$507 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Ottawa
    • #5 Romantic Hotel in Ottawa
    • #6 Luxury Hotel in Ottawa
    • #12 Business Hotel in Ottawa
    • #12 Family Hotel in Ottawa
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 429
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Orbitz, Fairmont Hotels, Hotwire, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Fairmont Chateau Laurier reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Ottawa
    • Also Known As
    • Fairmont Chateau Laurier Hotel Ottawa ,
    • Fairmont Hotel Ottawa ,
    • Fairmont Hotel Chateau Laurier ,
    • Fairmont Ottawa ,
    • Ottawa Fairmont ,
    • Fairmont Chateau Laurier Ottawa, Ontario
    Add Photo Photos
    Traveller (1106)
    Room & Suite (293)
    Dining (38)
    Pool & Beach (14)
    Hotel & Grounds (708)
    Bathroom (66)
    Business Centre & Event Rooms (9)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Annie L
    20 October 2017|
    AnswerShow all 3 answers
    Response from Miguel B | Reviewed this property |
    Queen size
    1
    Vote
    rhodesgolfer
    11 September 2017|
    AnswerShow all 3 answers
    Response from rhodesgolfer | Reviewed this property |
    Sorry, I cannot recall.
    0
    Votes
    2FOYS
    8 August 2017|
    AnswerShow all 2 answers
    Response from 1952blueeyes | Reviewed this property |
    No you either call Uber or taxi costs about 35.00.
    0
    Votes
    Room Tips
    "request a view of the river"
    Read review
    "My room overlooked Parliament."
    Read review
    "The Parliament view is worth the upgrade."
    Read review
    "Best views are towards the city and the bridge/river."
    Read review
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