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Holiday Inn Ottawa East

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#36 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Ottawa East
Holiday Inn Ottawa East
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139 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Toronto, Canada
Reviewed yesterday NEW

I hosted a training seminar for about 6 guests with catering and I must say that everything was fantastic! Franca, the catering manager was responses and flexible to my meeting requirements, the room was perfectly set-up when I arrived and Samira, one of the catering staff was so very helpful. Thank you to the entire catering team that made our...

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Helpful?
Thank aconnors2017
Ottawa, Canada
Reviewed 2 weeks ago

I was there for 2 consecutive days (April 3-4) for a training in one of the room downstairs. The room was well put up, cleaned every time we had a break and we did not miss out on anything. I especially received great service from Samira. She was very polite and welcoming and is amazing at was she does.

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Thank zab27
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! As the Banquet Manager, I'm very happy to read reviews such as yours. I'll be sure to pass your kind words along to Samira directly - and we hope to have you back! Amethyst Mantha Banquet Manager

Toronto, Canada
Reviewed 3 weeks ago

When the front desk called and asked me if my room was ok, that should have been my first clue something was amiss. When I went to take my shower, the bath didn't to drain properly. Then there was a long black hair on what looked to be a freshly made bed. I complained to the front desk and I...

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Thank luxbish
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review, I'm sorry to hear that you experienced issues throughout your stay and I can assure you this is not the norm. For the benefit of our readers, we conduct "Courtesy Calls" for all checked in guests to ensure they are satisfied with their rooms. Amy

Belleville, Canada
Reviewed 3 weeks ago via mobile

I came in with my fiance and 2 children. We came in because my fiance was in the Altum program. Everything was great, the WiFi was off at times but I don't blame anyone WiFi can do that. Everyone did their best to fix it. Anyway the front desk staff were incredible. Allen, Lynn, Megan and I'm sorry I forgot...

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Thank SwordMom88
Reviewed 3 weeks ago via mobile

Terrible service. Worse food. Never eat there again. Bacon was raw. Eggs undercooked. Good toast though ....lol I doubt the cook could parboil a turd for a hobo. People who came in after us were finished eating before we were served

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Thank Ken V
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'm sorry to hear of your experience in our restaurant. This type of experience is not up to our standards, and we will look into the issue. We hope that you'll allow us the opportunity to make things right during your next stay. Amy

Toronto, Canada
Reviewed 3 weeks ago via mobile

Very clean ( our room was clean and neat), housekeeping staff we're wonderful, reception desk was very welcoming 👌 Very convenient as highway , mall and groceries are nearby Parking was excellent Receptionist saved our trip coming home to let us know that highway was closed and redirected us. Overall I liked the place from the beginning Thanks to everyone...

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Thank kidanjo
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you very much for your review! I'm happy to hear that our staff went above and beyond to make your stay with us a memorable experience! We look forward to your next stay with us. Amy

Dallas, Texas
Reviewed 5 weeks ago

The hotel was your basic holiday inn hotel. Clean and updated, it is located somewhat outside of downtown Ottawa, but was around 5-10 minutes away via highway. There was lots of parking, but a lot of it was full. My only complaint was that the sheets were a bit rough, and not as soft as I would have liked. Overall...

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Thank Kion B
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'll certainly bring your comments to our Housekeeping Manager's attention, but am pleased to know that you enjoyed your overall stay with us! Amy

Reviewed 5 weeks ago via mobile

We stayed here while visiting for the weekend. The front desk staff member was genuinely friendly. Our room was clean and nicely updated (I particularly liked the mini-Keurig and K-cups. A nice touch!) We didn't use the pool area, but it looked nice and clean. No hot tub though. There's a Lonestar conveniently located next door - we didn't go...

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Thank Erin V
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! I'm very pleased to hear that our staff were able to make your stay memorable! We hope to see you again! Amy

Reviewed 18 March 2017 via mobile

I stayed at the hotel for almost a month. I was visiting a very sick friend. The staff was awesome. They were very friendly and supportive during a very challenging time for me. Colleen, one of the waitresses in the restaurant, was a godsend. Her support was amazing. The room was very nice and the food was delicious. They had...

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Thank Janice R
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you very much for your review! I'm happy to hear that we were able to comfort you during such a trying time. I'll be sure to pass your comments along to the staff! Amy

Toronto, Canada
Reviewed 16 March 2017

Stayed there about a month ago. The night staff were very nice, and very helpful. The night manager, although young, was very mature for his age, and a delight to deal with. His staff and security the 2 nights we stayed were kind, thoughtful, and pleasant to deal with and to have a nice chat with; when they weren't busy...

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Thank mack6174
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your kind review! We're very happy to hear that you had a pleasant experience with our staff, particularly the night manager! I'll be sure to pass along your review to him! Amy

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr St, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Region: Canada > Ontario > Ottawa
Price Range: $138 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa
Holiday Inn Ottawa East Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ottawa East staff and other travellers.
7 questions
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Ottawa, Canada
3 months ago
7 months ago
London, Canada
8 months ago

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Questions? Get answers from Holiday Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suite non-smoking”
aconnors2017, 22 Apr 2017 | Read review
“Opt for the breakfast upgrade if its available at the time of booking. Great Value!”
duranh2017, 4 Mar 2017 | Read review
“higher floor”
ThrilledEasily, 28 Feb 2017 | Read review
“On a floor with no school students.”
teacher20142017, 22 Feb 2017 | Read review
“end of the hall room far from the elevator is best.”
ttapaterson, 27 Jan 2017 | Read review
5 of 5