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Holiday Inn Ottawa East

Expedia.comUS$100*
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#36 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Ottawa East
Holiday Inn Ottawa East
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157 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Ottawa East
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Showing 152: English reviews
Reviewed 1 week ago

Recently stayed here and started off great with a quick and easy check in. Room was spacious, clean and comfortable with lots of towels. Although we were gone for most of the day the pool hrs were very accommodating and allowed us to get a swim in. The pool was warm and provided towels specifically for that area. We were...

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Helpful?
1Thank Laura C
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Laura C" Great stuff, Thank you..The entire team will be please and proud to hear of your comments. Thank you JPB

Englehart, Canada
Reviewed 2 weeks ago

We very recently stayed here for the weekend, the front desk is very welcoming and informative about the hotel and what it has to offer. The rooms are very comfortable with lots of towels and space. The pool was lovely and warm and the hours are very accommodating. Although we did not have dinner in the restaurant, we had breakfast...

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Helpful?
Thank Mary C
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Mary C" Thank you, we appreciate the feedback and also look forward to sharing it with the team Thank you JPB

Calgary, Canada
Reviewed 2 weeks ago

It is 215am. I just arrived from Calgary expecting to be asleep in my room at the Holiday Inn Ottawa East. Instead, I am sitting waiting for the hotel to figure out where I will stay tonight. Something is wrong with my room and they tell me they are sold out. Not impressed!!!! I travel here once a month for...

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Helpful?
Thank toula2017
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Toula2017" We apologize again for the disappointments and the unforeseen circumstances forcing the need to relocate you despite your reservation. Obviously we were both victims from the unfortunate events. We are also sorry to learn that our prompt initiatives of securing accommodations free of charge along with transportation did not suffice to demonstrate our commitment to making sure your...

St. Catharines, Canada
Reviewed 2 weeks ago via mobile

Had an okay stay due to loud patrons. Hotel signage said that loud guests, once warned twice would be asked to leave. Not so. They instead they said they lost the original complaint and then offered a free breakfast to make up for the poor nights sleep due to the yelling, slamming and running of kids down the hallway at...

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Helpful?
Thank Nanner42
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Nammer42'' First let us apologize for the discontent. We appreciate the feedback and will share this experience with the team accordingly to prevent occurrence. Regards JPB

Perth, Canada
Reviewed 3 weeks ago

Gordon Knowles was conducting a meeting May 2, 2017. The room was comfortable, well set up and well taken care of, special thanks to Samira for her kindness, and how she took care of everyone during the day, she takes great pride in her work and it shows. Thanks

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Helpful?
Thank jaknowles
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "jaknowles" Thank you Thank you Thank you....Your comments are very appreciated and will go a long way in keeping the team focused and motivaterd Regards JPB

Reviewed 3 weeks ago

Nice room, clean place and well design. Really good service from Samira during the breakfast time. Really kind and helpful, a good way to start the day. Good place for a group trip. Not so much to do around

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Thank Eric D
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Great review, we appreciate the feedback Thank you JPB

Calgary, Canada
Reviewed 4 weeks ago

We have frequently used this location in its old incarnation as the Chimo. The new look is fabulous. The meeting room was comfortable, well ventilated, and the renovations have really improved the facility. What is best about this location is however the service received from the staff, and specifically Samira, who was the sales and catering person assigned to our...

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Helpful?
Thank anne L
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "AnneL" Thank you for taking the time to shere your opinions and experience. The entire staff take a lot of pride in positive service comments and sharing this one will bring a great smile to their day. Thank you JPB

Brantford, Canada
Reviewed 4 weeks ago via mobile

I stay here often when I'm in Ottawa I like it for the most part. The last two times I have stayed, both times in April, I have a couple of complaints. First - I had half a dozen flys buzzing around between the window and shears. Secondly - last two visits I found the bed sheets are "pilling"badly and...

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Helpful?
Thank ETraverse
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "ETraverse" Good valuable feedback. We apologize for the described discomforts Thank you JPB

Toronto, Canada
Reviewed 4 weeks ago

I hosted a training seminar for about 6 guests with catering and I must say that everything was fantastic! Franca, the catering manager was responses and flexible to my meeting requirements, the room was perfectly set-up when I arrived and Samira, one of the catering staff was so very helpful. Thank you to the entire catering team that made our...

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Helpful?
Thank aconnors2017
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "aconnors2017" Thank you for the comment. The entire team takes a lot of pride in the their service and overall guest satisfaction. We appreciate the feedback and look forward to the next opportunity to be of service. Thank you JPB

Ottawa, Canada
Reviewed 5 April 2017

I was there for 2 consecutive days (April 3-4) for a training in one of the room downstairs. The room was well put up, cleaned every time we had a break and we did not miss out on anything. I especially received great service from Samira. She was very polite and welcoming and is amazing at was she does.

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Helpful?
Thank zab27
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! As the Banquet Manager, I'm very happy to read reviews such as yours. I'll be sure to pass your kind words along to Samira directly - and we hope to have you back! Amethyst Mantha Banquet Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr St, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Region: Canada > Ontario > Ottawa
Price Range: $156 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa
Holiday Inn Ottawa East Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ottawa East staff and other travellers.
7 questions
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Ottawa, Canada
4 months ago
8 months ago
London, Canada
9 months ago

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Questions? Get answers from Holiday Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
loouiss, 24 May 2017 | Read review
“We were in the Ellesmere room, which seats 15 comfortable for a meeting.”
annelD2299EV, 28 Apr 2017 | Read review
“King suite non-smoking”
aconnors2017, 22 Apr 2017 | Read review
“Opt for the breakfast upgrade if its available at the time of booking. Great Value!”
duranh2017, 4 Mar 2017 | Read review
“higher floor”
ThrilledEasily, 28 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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