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Econo Lodge Downtown

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189 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Bradford West Gwillimbury, Canada
Reviewed 18 July 2016

This past weekend my girlfriend and I stayed 3 days at the Econo lodge in downtown Ottawa. This hotel needs some work. Our room was a non-smoking room, however it was obvious that it had been a smoking room for several, several years before we arrived. Most likely they just slapped a Non-smoking sign in the room a few minutes...

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Helpful?
Thank Robin B
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Although we are an older property, we are in fact a non smoking property. However, we can not guarantee that a guest will adhere to our non smoking policy. We encourage our guests during check-in to call the front desk at any hour should they find an issue with the room. This gives us a chance to rectify the situation...

Ayr, Australia
Reviewed 11 June 2016

We had a small room tucked under the stairs in the corner, very basic. No microwave, no tea bags in room. Coffee machine can be used to heat the water, so BYO tea bags. Outside walkways are dangerous for the elderly as they are very uneven and covered with loose rubber tiles, easy to trip on. Our room had a...

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Helpful?
Thank Candy-Stewart
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Thank you for sharing your feedback. We do have accommodations with microwaves and refrigerators; however, you booked a standard room which does not have those amenities. At present the tiles on the walkway are being temporarily repaired but will be permanently repaired in the very near future. The "water view" you referred to was due to a construction site next...

Reviewed 14 April 2016 via mobile

My colleague and I had 2 rooms at the Econo Lodge for 3 nights during a training session in downtown Ottawa. We reserved here mainly due to the cost. I was a bit nervous because of the reviews, but we were pleasantly surprised. The rooms and overall hotel appeared to have had a recent renovation. Our rooms were clean and...

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Helpful?
1Thank Foodie4Life1982
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Thank you for your feedback. We are glad you enjoyed your stay. We are very fortunate to have the interior of the guest rooms fully renovated 2015 and are excited to renovate the exterior in 2016. We hope you will stay with us again!

Toronto, Canada
Reviewed 30 March 2016

Is seems to me they were ramping up after winter (for march break) or something and the first room we got has been unused through the winter - it was a basket case, neither door was working properly and the such. The second day we were offered another room - probably one that has been constantly used as everything was...

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Helpful?
Thank name_isnt_available
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Thank you for your feedback. We apologize for your initial impression and appreciate your understanding. We will share you information with the front desk to ensure they are aware that their efforts don't go unnoticed.

Windsor, Canada
Reviewed 13 March 2016

The hotel is old. The rooms have been updated with new carpet and light fixtures but the walls need to be redone and painted. Bath tub is old and in need of replacing. Basically clean. Rooms were loud as Rideau is a busy street with lots of transient traffic from nearby YMCA hostel. Hear lots of shouting and movement on...

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Helpful?
3Thank bbjsaul
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Thank you for sharing your feedback. Although we are an older economy property, we strive to ensure the cleanliness of the property. During the summer 2016 we had additional access points installed around the property to ensure better connectivity.

Reviewed 20 February 2016 via mobile

We had a double Queen room that looked very similar to the pictures of the renovated rooms. It is a strange mixture of updates but was clean and the beds alright (definitely not new but no lumps). The hotel lists microwaves and mini fridge in the rooms but there are not! There also is not satellite TV, it's Rogers cable...

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Helpful?
Thank Lauren H
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your stay! The renovation process has been completed by project and we are looking forward to having a completely renovated property very soon! Approximately half of our rooms include microwaves and refrigerators (the 'Superior Rooms' when booking) and are listed as part of the amenities in the specific room...

Ottawa
Reviewed 9 February 2016

I was somewhat reluctant to book a room at this hotel given the sometimes sketchy neighbourhood. This place is no palace but given the price I was very satisfied. The service was very good. Lady at the check-in was very professional. Rooms and linens were very clean. The walls are very thin so I could hear every word of the...

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Helpful?
Thank couscousthedog
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Thank you very much for taking the time to share your experiences! We do strive daily to ensure we provide a clean and comfortable night for our guests. As an older building the walls are a challenge however our front desk is staffed 24 hours a day to ensure we can handle any noise complaints or concerns!

Toronto, Ontario, Canada
Reviewed 3 February 2016

The hotel is small but the service was very good. We enjoyed a good stay. Our room was clean and tidy all the time. The employees where very helpful all the time. We needed to have our boarding passes printed and they did it for us. Exclellent service and we hope to go back soon. For sure we'll book our...

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Helpful?
Thank Hekate C
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

We are very happy to hear that you enjoyed your stay and that our staff were at your service! We look forward to hosting future trips to Ottawa (hopefully when it is a bit warmer!)

Vancouver, Canada
Reviewed 28 January 2016 via mobile

This place has a good location, within a 15-20min walk to the By Ward market and parliament hill. The front desk attendee was very friendly and accommodating. Price is SUPER cheap. However, the room was not the greatest. I was unsure whether the quilt had been washed, and the bathroom door was very dirty. The walls are also very thin,...

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Helpful?
Thank Natasha S
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

Thank you for taking the time to provide feedback regarding your stay - we do appreciate that time is precious! Our location is most definitely excellent with great accessibility to downtown. We do have a systematic procedure for ensuring that all comforters are washed in rotation and on a very regular basis. I apologize regarding the noise between rooms, as...

Prescott, Canada
Reviewed 29 December 2015

They house homeless people there until the city finds housing for them. The place is full of drugs and fighting. Not a place to go to relax if you are on vacation. Not clean and the plumbing sucks. When I stayed there I had to change rooms three times because the toilet backed up. Cops were there every night during...

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Helpful?
4Thank wallypatch
EconoLodge Gues... S, Manager at Econo Lodge Downtown, responded to this review

We regret you did not enjoy your stay. Since the time you stay with us we have undergone renovations to the exterior and interior of the property (including some work on the plumbing). Undoubtedly we are an older property, however, we strive to ensure the cleanliness of the property. Thank you for sharing your feedback.

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Welcome to the Econo Lodge Downtown Ottawa The Econo Lodge(R) Downtown is in a prime location minutes from the University of Ottawa and close to many national capital attractions including Parliament Hill, the Royal Canadian Mint, the National Arts Centre and the National Gallery of Canada. The nearby Rideau Canal is perfect for canoeing, kayaking, skating in winter or simply strolling along the shore. Some of the area's best shopping facilities are nearby, including Rideau Centre mall, ByWard Market and the Sparks Street Mall. A variety of restaurants and cocktail lounges are located in the surrounding area. All spacious guest rooms at the Econo Lodge hotel are air-conditioned and have cable television. Some rooms come equipped with refrigerators, microwaves and whirlpool bathtubs. Non-smoking rooms are available. Guests of this Ottawa hotel enjoy many amenities, including free continental breakfast, free coffee, free local calls, free parking and wireless Internet access. ... more   less 

Additional Information about Econo Lodge Downtown

Address: 475 Rideau St, Ottawa, Ontario K1N 5Z3, Canada
Region: Canada > Ontario > Ottawa
Price Range: $97 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Downtown 2*
Number of rooms: 60
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Also Known As:
Econo Lodge Downtown Hotel Ottawa
Econolodge Hotel Downtown
Econo Lodge Ottawa
Ottawa Econo Lodge
Econo Lodge Downtown Ottawa, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Downtown staff and other travellers.
2 questions
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Nottingham, United Kingdom
over a year ago
Buenos Aires, Argentina

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Questions? Get answers from Econo Lodge Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“good luck all the 3 rooms we booked were losers”
Thunderbuddy1, 13 Feb 2017 | Read review
“Parking avalable.”
b_bertb2017, 18 Nov 2016 | Read review
“All about the same, from what I could see”
827PaulH, 6 Aug 2016 | Read review
“Stay somewhere else”
robinbQ8262JE, 18 Jul 2016 | Read review
“Get a ground level room, you get to park the car in front of the door, makes it easier to move your luggage.”
name_isnt_available, 30 Mar 2016 | Read review
5 of 5