This place is decent, but I wouldn't say it's a 4-star hotel (I got it through Hotwire and it was in the 4-star category). Rooms are small too. My disappointment with the hotel was with customer service. We flew from TX last weekend to experience skating on the Rideau canal.…
Tried this hotel while on a business visit and now is my go to weekly spot. The main differentiator is how they approach and try to improve on customer service. First time I was greeted with a glass of bubbly and ever since they have been attentive to my experience there. …
A pleasant surprise. I was shopping last minute for value and even though I was in the lobby of another hotel ARC caught my eye on line and I was pleased with the overall value. I would recommend this to any business traveler looking for a solid experience with little fan-fare.
Stayed here for 3 days for New Year’s Eve. Very convenient location walking distance to Parliament Hill and Byward Market. Half hour bus ride to Canadian Tire Centre for Sens game (bus stop one block away). Front desk and lobby area staff all very friendly and professional. Bed…
We recently had a business meeting at the Arc Hotel and the service was exceptional. Last minute changes were responded to immediately. The staff was professional, courteous and helpful. The meeting was a success and the attendants appreciated the environment.
"All rooms are really good here."
"Needs something, anything really, to make the room special/pop. "
"Our room on 3 was fine."
"My room looked out at office buildings that didn't offer a lot of privacy. One may wish to inquire about rooms' "views"."
"Request a room at the front overlooking the street overwise you're looking into an office building."