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ARC The Hotel

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140 Slater St, Ottawa, Ontario K1P 5H6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (232)
Room & Suite (308)
Dining (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-03-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ARC The Hotel
Updated 21-03-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 82 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travellers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, and 24-hour fitness center.
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Property amenities
Paid private parking on-site
Free internet
Complimentary instant cofffee
Car hire
Conference facilities
Meeting rooms
Baggage storage
Concierge
Parking
Wifi
Paid wifi
Taxi service
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French
1717Reviews12Q+A100Room tips
Traveller rating
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  • 56
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Popular mentions
Rebecca G wrote a review Nov. 2021
4 contributions2 helpful votes
Perfect hotel for a weekend business trip. Size of the room was a little on the smaller size, but perfectly equipped and enough space for two. Staff were amazing and helpful. Parliament Hill was within 6 mins of walking… beautiful location! Highly recommend this hotel!
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
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Trip type: Travelled on business
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FitnessOnTheGo wrote a review Nov. 2021
Toronto, Canada1 contribution
OK, I don't want to slag Arc, The Hotel too much like many hotels in the Ottawa area they are quickly trying to recover from COVID lockdowns and protocols as best they can to serve guests. Here's what changed from pre COVID: 1. The restaurant, which still serves amazing food just reopened for breakfast ONLY for now Monday, Nov. 8th. ARC, the Hotel did right by it's guests by yanking the $25 UBER Eats Credit per room, depending if your package has the credit included, and gave me breakfast every morning in the restaurant. Yummy. 2. The gym is only open to guests from 7 AM to 9 PM and you can only use it 45 minutes a time. HOWEVER, it depends on what staff you ask seeming how there is very little to no consistency on its use. 3. Watch what your package includes and make sure you ask for it at the front desk. Meaning, if you are suppose to get Aeroplan points make sure you ask how you get them. My friend and I were supposed to get a complimentary bottle of champagne upon arrive, no one mentioned it. I even asked for it and it fell on deaf ears. 4. Be prepared to ruff it for a while. Yes I know is "usually" a four star hotel with I Preferred but to put it bluntly, you ain't getting nothing. There's no room service, you can't ask for a plate, cutlery or cup, what you get in the your room, is what you get. Anything else be prepared to ask a food delivery service to get it for you or hike it to Bank Street for food. Oh and everything shuts down on Bank Street at 7 PM (except on Friday's and Saturday's). The staff is NO HELP with this, just warning you. 4a. Food delivery companies are not allowed in the hotel under any circumstances. Meaning, they don't care how much you scream, yell and threaten it ain't happening. You must go out of your room and meet Door Dash, Uber Eats, etc in the lobby or outside the hotel. NO EXCEPTIONS!!! 5. Upon check-in they hand you a sort of "House Rules" sheet. He's the big one. Anyone staying under 2 days will NOT GET ROOM SERVICE. Don't ask, it ain't happening. If you are staying 3 days or more you have to request room service 24 hours in advance UPON CHECK IN! So don't forget or you will have buzz the front desk, if you can get someone, and pick up your own sheets, towels and toiletries. Otherwise I'm cutting the ARC, the Hotel some slack. As I said, like many of the hotels in Ottawa they are maneuvering their way out of COVID to get back to normal.
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Review collected in partnership with this hotel
Date of stay: November 2021
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eve1983lyn wrote a review Nov. 2021
1 contribution
clean sheets, comfortable bed, service desk was hard to reach at times, no room service, no service in lobby to help you with bags from your taxi, rooms were clean but bathrooms tiles needed deeper cleaning (the grout was a little yellow and the floor grout needed freshening and was looking a little grubby) lobby smelled like a restaurant kitchen - not so nice, rooms did not have privacy blinds(you only had one option complete black out or full exposure to the offices 5 meters away in plain view) my first night I could hear the conversation of the person next to me as their was a connecting door that was not properly sound proofed in-between our rooms. - this hotel is a good value but needs miner easy improvements to become a proper rest place for discerning travellers.
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Review collected in partnership with this hotel
Date of stay: October 2021
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ian a wrote a review Oct. 2021
Saltash, United Kingdom14 contributions19 helpful votes
We were given a tiny adjoining room, on night 1, we were awoken by the couple in the adjoining room having sex, the door is not sufficient. Night 2 , new couple playing rap until 2am. Our room smelt strongly of cannabis. There is no number for reception to complain, when went to reception to complain, the receptionist said oh , sorry to here that and left
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Review collected in partnership with this hotel
Date of stay: October 2021
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Stephen-Shipman wrote a review Oct. 2021
Maple Ridge, BC4 contributions3 helpful votes
While extremely good in the value department and in an excellent location, the room itself was not very clean, especially during a pandemic and the hot water was a hit or miss. You had to run the shower on hot to maybe get hot water in the sink. Not very impressive for a hotel in 2021. The staff were fantastic and the bed was comfy despite not having a duvet cover.
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Review collected in partnership with this hotel
Date of stay: October 2021
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PRICE RANGE
US$115 - US$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arc hotel ottawa
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
112
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Frequently Asked Questions about ARC The Hotel
Which popular attractions are close to ARC The Hotel?
Nearby attractions include Escape Manor - Queen Street (0.3 km), National War Memorial (0.3 km), and Changing of the Guard (0.4 km).
What are some of the property amenities at ARC The Hotel?
Some of the more popular amenities offered include room service, meeting rooms, and dry cleaning.
What food & drink options are available at ARC The Hotel?
Guests can enjoy free instant coffee during their stay.
Is parking available at ARC The Hotel?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to ARC The Hotel?
Conveniently located restaurants include Sansotei Ramen, Beckta Dining & Wine, and Shinka Sushi Bar.
Is ARC The Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Ottawa.
Are any cleaning services offered at ARC The Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ARC The Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at ARC The Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to ARC The Hotel?
Many travellers enjoy visiting Parliament Hill and Buildings (0.5 km), Rideau Hall (2.6 km), and Laurier House National Historic Site (1.7 km).