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    ARC The Hotel

    1,429 reviews
    #24 of 73 Hotels in Ottawa
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    140 Slater St, Ottawa, Ontario K1P 5H6, Canada
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$148
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    Traveller (200)
    Room & Suite (287)
    Dining (14)

    About

    4.0
    Very good
    1,429 reviews
    Location
    Cleanliness
    Service
    Value
    An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travellers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, and 24-hour fitness center.
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    Property amenities
    Restaurant
    Fitness Centre with Gym / Workout Room
    Room Service
    Bar/Lounge
    Free Internet
    Breakfast Available
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Paid Wifi
    Public Wifi
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    Room features
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Good to know
    HOTEL STYLE
    Boutique
    Charming
    HOTEL CLASS
    1,429Reviews
    462Photos
    10Q+A
    100Room tips

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    Traveller rating
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    Popular mentions
    Great location for Winterlude and canal
    Good value for central Ottawa, very convenient location. Nearby parking garage was free on weekend. Rooms smallish but clean. We stayed only one night and did not use the other hotel facilities. Friendly staff.
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    Review collected in partnership with this hotel
    Date of stay: February 2019
    Response from YannisParavalos, General Manager at ARC The Hotel
    Responded 2 days ago
    Dear Ian, we appreciate your valuable feedback and thank you for staying with us. Genuine regards from the entire team.
    Read more
    Excellent staff, service and food
    Eric at the front desk is an actual gem of a human, along with the rest of the staff at the ARC. Try the avocado toast in the restaurant with their delicious coffee and have a cup of the delicious hot chocolate to warm up when you get back! Only small complaint was that the room…
    Read more
    Date of stay: February 2019
    Response from YannisParavalos, General Manager at ARC The Hotel
    Responded 2 days ago
    Dear Guest, thank you for your great comments about our Team Members and food services. I will make sure that Eric is properly recognized for his efforts. We hope to be of service to you in the near future. Best regards
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    Simple and Professional
    Reasonable, comfortable and central location for sleep, work and access to downtown meetings on foot. Clean, modern room, comfortable beds and crisp linens. Taxi stand right outside front door. Apples or chocolate cookies to snack.
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    Review collected in partnership with this hotel
    Date of stay: February 2019
    Response from YannisParavalos, General Manager at ARC The Hotel
    Responded 5 days ago
    Dear Guest, Thank you for taking the time to tell us about your experience. We are delighted to hear your positive impressions. Genuine regards from the entire Team at the Arc.
    Read more
    Not what I expected
    First impression walking in was that it was nothing special. Going up to room the hallway was so tiny and dark I felt like I was on a cruise ship. The room we got was the smallest room on the floor. It was also painted dark like the hallway which made me feel claustrophobic.…
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    Review collected in partnership with this hotel
    Date of stay: February 2019
    Response from YannisParavalos, General Manager at ARC The Hotel
    Responded 1 week ago
    Dear guest, thank you for staying with us and we are sorry that your experience was not what you expected. We have taken note of your comments regarding the corridors and although we cannot do anything about the size we can certainly add some more lighting. We also have different size rooms and we regret for not being able to accommodate you into a bigger room. We would be happy to offer you a complimentary upgrade should you decide to visit us again. Genuine regards from the team.
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    Some shortcomings in hotel
    Very nice staff but had issues with booking and room. Heat and fan not working - had to change room which was not a problem; my reservation was missing when I arrived but once I showed my email confirmation there was no issue; Should have had breakfast included in room rate, but…
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    Review collected in partnership with this hotel
    Date of stay: January 2019
    Response from YannisParavalos, General Manager at ARC The Hotel
    Responded 1 week ago
    Dear guest, thank you for letting us about your experience. We appreciate positive and constructive comments as they allow us to learn and get better. The technical issues in your room are being looked after by our Engineering department as a top priority. We apologize about the reservation missing, unfortunately when multiple systems communicate sometimes integration doesn't take place. Once again we thank you for staying with us and hope to see you in the future. Genuine regards
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    The most comfortable bed we have ever slept in. Period.
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    123456…58
    What's the late check out fee and what's the late check out time?
    Late check-out is available on a first comes first served basis and depending what time you require the fees range from free for an extra 1 or 2 hrs to $100 or more depending on the time you request.
    0 votes
    Do you need a room key for the elevator?
    how much is parking per day?
    Valet parking is $25 with in and out privileges
    0 votes
    When I leave to go to the airport I have to catch a charter flight at 7:00am so I guess I'll have to leave at least 2 hours before that, depending on information I get from the tour company. Is there a shuttle to the airport at that time or how long and approximately how much would a taxi cost?
    Judith - don't think there is a shuttle as the Arc Hotel is downtown. I assume you are staying two nights? If you are only staying the night between your late arrival and early departure you'd want to stay at one of the airport hotels. But you must be staying a full day in Ottawa. You'll see I paid around CAN$ 40 for taxi w/ tip. Enjoy!
    0 votes
    I will be arriving late (11:00pm+) to check-in. How long does it take by taxi from the airport?
    Hi Judith: I just did the taxi from airport to the Arc Hotel. It didn't take too long. Especially without traffic I'd say 20-30 minutes. Cost was CAN$41 including tip. Fare was probably CAN$35 or so.
    0 votes
    PreviousNext
    12
    "The queen room is very tiny. Says it's good for 1 or 2 but I really wouldn't recommend it for more than 1 person."
    "quite floors"
    "All rooms are really good here."
    "Needs something, anything really, to make the room special/pop. "
    "Our room on 3 was fine."
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    123456…20
    PRICE RANGE
    US$131 - US$209 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    arc hotel ottawa
    LOCATION
    CanadaOntarioOttawa
    NUMBER OF ROOMS
    112
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