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ARC The Hotel

Traveller (201)
Room & Suite (287)
Dining (14)

About

Location
Cleanliness
Service
Value
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travellers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, and 24-hour fitness center.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Free Internet
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Public Wifi
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Boutique
Safe
HOTEL CLASS
1,438Reviews
463Photos
10Q+A
100Room tips
Traveller rating
  • 569
  • 522
  • 212
  • 94
  • 41
Time of year
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Popular mentions
Overall not impressed. Looks nice from the outside and lobby..... but that’s about it. Room was so small and dark and dingy. Even the hallways are so dark. Definitely needs to be painted and new light fixtures everywhere. We parked across the street underground and got locked
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Combinaison of multiple issue that add to a bad experience. No parking Réception ok Room doesn’t look as the picture. Really small Room smell View of a brick of wall from the window Room noisy ( inside the hotel noise and outside) Old toilet not refresh but with couple of new
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Review collected in partnership with this hotel
Have visited Ottawa many times and my first time at the Arc Hotel. Very pleased with the staff and amenities and right in the middle of downtown Ottawa. Would recommend staying here as an alternative to other hotels that I have stayed in.
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Response from YannisParavalos, General Manager at ARC The Hotel
Responded 1 week ago
Dear Warren, thank you for taking the time to let us know about your experience. We are delighted that you enjoyed your stay and thank you for recommending us. Genuine regards from the Arc Team.
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We booked the B&B package (breakfast and valet parking included)...was really expensive for what you got. Asked for a room on the higher floors and got put on the 4th floor, so kind of bummed about that. The staff are incredibly nice and the rooms are large and comfortable but
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Response from YannisParavalos, General Manager at ARC The Hotel
Responded 2 weeks ago
Dear Guest, We are sorry that you found that our pricing was high. we normally align our prices with similar hotels in the area and of course time of the year, days of the week also affect pricing. Nevertheless we take every guest comment seriously and we are re checking our prices to ensure that we are priced correctly and we offer a great value to our guests. Thank you also for the nice comments about our Staff.
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Ajay and Spencer were absolutely fantastic to deal with. The hotel location is perfect within walking distance to everything. Room was exceptionally clean. Our room was a good size the bed was super comfortable. The ONLY downfall is I think you have to do valet parking which was
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Response from YannisParavalos, General Manager at ARC The Hotel
Responded 2 weeks ago
Dear valuable guest, thank you for your kind words and for recognizing the efforts by Ajay and Spencer. In regards to your comment about valet parking unfortunately it is the only option at the property due to a limited amount of space but we normally offer other alternatives options at near by parking lots. We hope that you can visit us again in the future. Best regards from the team at the Arc.
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
The most comfortable bed we have ever slept in. Period.
Professional photo exclusively commissioned by TripAdvisorARC The Hotel
The Romantic Luxury Suite at the ARC The Hotel
Professional photo exclusively commissioned by TripAdvisorARC The Hotel
The Majestic King Room at the ARC The Hotel
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What's the late check out fee and what's the late check out time?
Late check-out is available on a first comes first served basis and depending what time you require the fees range from free for an extra 1 or 2 hrs to $100 or more depending on the time you request.
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Do you need a room key for the elevator?
No.... just a push of the button
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how much is parking per day?
Valet parking is $25 with in and out privileges
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Judith - don't think there is a shuttle as the Arc Hotel is downtown. I assume you are staying two nights? If you are only staying the night between your late arrival and early departure you'd want to stay at one of the airport hotels. But you must be staying a full day in Ottawa. You'll see I paid around CAN$ 40 for taxi w/ tip. Enjoy!
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Hi Judith: I just did the taxi from airport to the Arc Hotel. It didn't take too long. Especially without traffic I'd say 20-30 minutes. Cost was CAN$41 including tip. Fare was probably CAN$35 or so.
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12
"Ask for a higher floor for a view. "
"The queen room is very tiny. Says it's good for 1 or 2 but I really wouldn't recommend it for more than 1 person."
"quite floors"
"All rooms are really good here."
"Needs something, anything really, to make the room special/pop. "
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PRICE RANGE
US$126 - US$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arc hotel ottawa
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
112
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