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Lord Elgin

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#20 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Lord Elgin
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83 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Pembroke, Canada
Reviewed yesterday NEW

Our corner guest room looked out over the UNESCO World Heritage sight the Rideau Canal and Confederation Park. The room was renovated in a very comfortable style and the bed was second to none. The amenities at the Lord Elgin were only exceeded by the unbeatable customer service from check-in to departure!!

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2Thank pollardtony6
Iqaluit
Reviewed 2 days ago NEW

Close to everything! Major bus lines, Rideau mall, parliament hill, Elgin street, the market, bank street is close by, sparks street is also close. The coffee shop was a bonus and the fireplace was sweet. I loved the WiFi. Just wished streaming was also free.

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2Thank 47vincentk
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear 47vincentk, We appreciate you taking the time to let other users knows about what you liked during your stay! We are very fortunate to be located where we are and are glad that you enjoyed all the places around us. Thank you for the review and we do hope to have you stay with us again. Thank you, David...

Peterborough, ON
Reviewed 3 days ago NEW

The Lord Elgin is situated close to everything you could want to see downtown. It's an easy walk to Parliament Hill, the Mint, the Byward Market, and the Museum of History. It's easier to walk most places than to try to find parking. The rooms were tidy and the bathrooms nicely remodeled. It was a benefit to have a bar...

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1Thank Mappin_and_Movin
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Mappin_and_Movin, Thank you for your feedback regarding your recent stay. We are so pleased to hear to that you enjoyed our location as well as your room! We do want to apologize for any inconvenience you faced when retrieving your vehicle. Our valet staff try to be as prompt was possible when moving cars, however, being located on a...

Reviewed 4 days ago NEWvia mobile

I was at the Lord Elgin for three nights over March Break 2017 with my 10-year old. We stayed in a fourth-floor double queen overlooking the park. The room was fresh, clean, and comfortable, the staff exuberantly friendly, happy, and helpful, and the location very central. These three aspects alone met and exceeded my expectations and contributed to a great...

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1Thank John A
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear John A, Thank you for the review and for choosing us for your family weekend! We are so glad to hear about all the details that helped make your mini family vacation so pleasant and appreciate you telling other users about our amenities and services. We do hope to have the opportunity to have you stay with us again!...

Vancouver, Canada
Reviewed 4 days ago NEW

this hotel is located ideally for those visiting Ottawa and wanting to be walking distance to everything. Great location. We were greeted by a very friendly staff and our room while fairly basic was spotless and provided everything we needed. Hotel rooms and hallways are a little tired looking but i think the hotel was undergoing remodel. We would return.

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3Thank Andrew H
Brockville, Canada
Reviewed 4 days ago NEW

Excellent Service, loved our room, it was a corner room with views of the park and monument. Easy walking distant to the museums, Parliament buildings and many great restaurants! It was my birthday and I received cards, coupons and a Lord Elgin bear! Everyone greeted me and wished me a very happy birthday!

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2Thank 14Diane
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear 14Diane, We are so happy that you chose to spend your birthday with us, we love helping our guests celebrate special occasions! Thank you for the lovely review, we are glad to hear that you enjoyed your room as well as our location. We do hope to have you stay with us again, and happy birthday once more! Warm...

North Vancouver
Reviewed 6 days ago NEW

Clean, renewed rooms, You will get $5 for each day you are not having your room serviced. You can spend this in Starbuck's at hotel's entrance or hotel's restaurant. Excellent location. Helpful stuff.

Review collected in partnership with this hotel
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2Thank trzgl
Winchester, United Kingdom
Reviewed 1 week ago

Lord Elgin has just been refurbished so it is a lovely traditional Hotel with smart refurbished rooms. It is in a perfect location to visit the main attractions in Ottawa from the Canal, the Ice Sculptures, the Parliament buildings, the museums and the mint are all in close walking distance. We had a typical room with two double beds, a...

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1Thank Mark A
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Mark A, Thank you for the review, it was lovely to hear all of the reasons in particular that helped enhance your stay! We are lucky to both be in such a wonderful location and to have a great team of staff, and are happy to hear that you enjoyed both! Warm wishes, David Smythe General Manager Lord Elgin...

Courtice
Reviewed 1 week ago via mobile

This was our first time to the Lord Elgin hotel. The staff were extremely helpful and friendly! The hotel itself was very nice. It has recently been renovated but still has nice historic elements. It is in the heart of the downtown and is a quick walk to all the places we wanted to go. My son forgot a toy...

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1Thank Mathew S
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Mathew S, Thank you for the glowing review. Our intention was to have our historic background shine through the new renovations and therefore it is great to hear that, that has come across! We are delighted to hear that our staff was able to reunite your son with his toy! We appreciate you sharing your feedback with us and...

Reviewed 1 week ago via mobile

I normally stay elsewhere but as it was booked a colleague recommend the Lord Elgin. Perfect location, very spacious rooms and that old world service and charm. I will definitely stay there again on my next trip

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1Thank Carlos C
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear Carlos C, Thank you for sharing your feedback with us! We are definitely glad that you took your colleagues recommendation and that you ended up having had a wonderful stay with us! We a thrilled to hear you will be staying with us again and are looking forward to it! Best regards, David Smythe General Manager Lord Elgin Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Grill 41
Grill 41
Cuisines: American, International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Historic Landmark Hotel in heart of downtown Ottawa: ideally located in the heart of downtown Ottawa - directly across from Confederation Park, the National Arts Centre and steps away from Byward Market, Rideau Canal, Ottawa Shaw Centre, Parliament Buildings and the Ottawa Rideau Centre. Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness and Starbucks on-site. ... more   less 

Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Region: Canada > Ontario > Ottawa
Price Range: $144 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lord Elgin 3.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa, Ontario
Hotel Style:
#12 Romantic Hotel in Ottawa
#14 Family Hotel in Ottawa
#15 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Lord Elgin staff and other travellers.
17 questions
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Questions? Get answers from Lord Elgin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room smelt like fresh renovation that also made it very dry in the room.”
 of 5 bubbles 47vincentk, 20 Mar 2017 | Read review
“Corner room was spacious and great views of the city!”
 of 5 bubbles 14Diane, 18 Mar 2017 | Read review
“Mine was looking front and view was very nice.”
 of 5 bubbles trzgl, 16 Mar 2017 | Read review
“They have rooms with options for view etc. Choose your preference”
 of 5 bubbles 756MarkA756, 15 Mar 2017 | Read review
“You can ask for rooms with a "garden view"”
 of 5 bubbles AmyMahon, 27 Feb 2017 | Read review
5 of 5