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Novotel Ottawa

TripAdvisorUS$164*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$230*
US$164*
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US$214*
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Novotel Ottawa
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1,360 Reviews from our TripAdvisor Community

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Showing 991: English reviews
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Toronto
Reviewed yesterday NEW

I was beyond happy with my stay. A little hiccup with my reservation not being in the system, but that was cleared up quickly. -Hotel is in an amazing location, close to the market and tourist areas. -The lobby, lounge, and restaurant are beautiful. Very vibrated and full of people. -The room was great, ( had a newly renovated room...

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Helpful?
Thank Sceret
Vermont
Reviewed 6 days ago NEW

The Novotel is walking distance from the Byward Market, Parliament, etc.- a really great location. Rooms were clean, four star, nice bathroom, fridge, large screen TV. We were with a group and the hot and cold breakfast buffet was included and was excellent, one of the best I've had at a hotel. Only minus was that our room had a...

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Thank LauraFF7
Toronto, Canada
Reviewed 1 week ago via mobile

Will not get into too much detail on the standard items, felt the hotel was below standard for its category and lacks value for prices charged. Positives are location and pleasant front desk staff. My real concerns are on the security side. After checking in I gave my son a key to bring luggage to the room while I parked....

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Thank Outbax
Reviewed 1 week ago via mobile

After first night we go down to paking lot to find our rear widow smashed and car items stolen. Many parking spots had broken glass and is apparently frequent in downtown core. Hotel room was dusty and small we have 5 so we could not get a cot- you need to request renovated room we were on second floor all...

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Helpful?
Thank Bballparents123
Toronto
Reviewed 1 week ago

Our family of four stayed for 3 nights at the beginning of May for a sporting event. Pros: - hotel staff were very friendly, and my kids loved the plush toys they gave them at check in (really nice touch). - Hot breakfast at the hotel was good, opened early, chocolate croissants were great, and kids eat free with paying...

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Thank P T
Canada
Reviewed 2 weeks ago

Stayed at this hotel for one night in early May. Very clean and friendly staff. I had hoped for a king-sized bed but there were none available. Rooms were a bit small but OK for Ottawa. The restaurant on-site is excellent, and the location is close to everything.

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Helpful?
Thank LittleTeeCda
Calgary, Canada
Reviewed 2 weeks ago via mobile

They overbook consequently no room for me because I was the last one to show up. This not acceptable. The manager told me it happens frequently, so moral of the story DONT GO THERE. It was imperative for me to stay downtown as I had just a few hours with my daughter. They ruined my night, this company is doomed!

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Helpful?
Thank Jocelyne D
Management response:

Thank you for your feedback, I see that this was from a stay with us last August of 2016, we apologize for the inconvenience and frustration you experienced in that time. This of course is not something that regularly occurs and we do all in our power to ensure it does not happen to any of our guests. We apologize...

Reviewed 2 weeks ago via mobile

Rooms were Very nice, Staff was super helpful .look forward to staying there again! I had no booking and they had a room at the last min that fit my needs. Close to everything downtown Ottawa . It was the perfect little getaway.the swimming pool and workout rooms were at convenience every time you needed them . Breakfast Was really...

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Helpful?
Thank Deeneca S
Management response:

Thank you so much for the wonderful comments and a perfect score Deeneca S. We are glad to hear you enjoyed a perfect little getaway and found it a peaceful and quiet atmosphere. Our location definitely puts you within walking distance of many of Ottawa's attractions and the entertainment district. We hope you will visit us again soon for another...

Niagara Falls,
Reviewed 2 weeks ago

Room was nice pool was unavailable and we were not told until we wanted to go for a swim. Didn't know that parking was an additional charge 69.00. Breakfast was suppose to be included but wasn't. Walked to parliament building, royal Canadian mint, canal, lots to see mall across the road. The parking is under ground and we had a...

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Helpful?
Thank 906colleenr
Management response:

Thank you for your review, We apologize that the information on the parking and the pool closure was not made readily available to you but we hope it did not detract too much from your overall experience. I am glad to see you took advantage of our amazing location to visit the local attractions, if you return to Ottawa I...

Immenstaad, Germany
Reviewed 3 weeks ago

Very nice hotel I a brilliant location in Ottawa, side-by-side to the big shopping-centre, not far away from endless nice and inviting bars, clubs and restaurants. (See recommendation "18". The staff is very friendly and open to assist at any time. The bar / restaurant area is very nice. Warm rustically ambient with interesting menu and solid range of local...

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Helpful?
Thank RudiReist
Management response:

Dear RudyReist, Please accept our sincerest apologies that your most recent stay with us did meet your expectations. We do try to honour all requests. A silent or quiet room is by far the most common request of our guests and with the renovations that were underway during your stay our ability to meet this request was greatly hindered. The...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $182 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Novotel Ottawa Ontario
Hotel Style:
#9 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
15 questions
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Wrentham, Massachusetts
over a year ago
Montreal, Canada

See all questions (15)

Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Newer rooms on 5th floor (not sure about other floors, but 2nd is older)”
PT787, 12 May 2017 | Read review
“5th floor has the pool.”
906colleenr, 3 May 2017 | Read review
“If you reserve a silent room, you should emphasize it again during the check-in!”
RudiReist, 28 Apr 2017 | Read review
“Maybe try an updated room if they are willing to give you one”
nickyandreza, 24 Apr 2017 | Read review
“Avoid rooms near the elevator if you want quiet.”
585gordc, 13 Apr 2017 | Read review
5 of 5
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US$164* /night
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Prices are for 1 room, 2 adults
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