We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Ottawa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Ottawa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,337 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Ottawa
See the most recent reviews
Showing 971: English reviews
New York City, New York
Reviewed 26 October 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Christine P
Rafael B, General Manager at Novotel Ottawa, responded to this review

Toronto, Canada
Reviewed 21 October 2014

its rare that I getacompletepackage when traveling in Canada. Novotel Ottawa has just rocked my world. The reception was quick and organized, the room is stunning, the Internet is really high speed !. I can work and relax away from home. The resto bar competes with the w in nyc, for interest, variety and interesting characters behind as well as...

 Report
Helpful?
Thank Glandu
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Glandu, It is always a pleasure to receive positive comments from our guests especially when being reviewed by a TripAdvisor Senior Contributor . It is with great pleasure that I will be sharing your posting with all of the Novotel Ottawa team. Please do not hesitate to recommend us to all your friends and family! Best Regards, Danny Ponte...

Derby, United Kingdom
Reviewed 21 October 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Kevin S
Rafael B, General Manager at Novotel Ottawa, responded to this review

Playa Paraiso
Reviewed 18 October 2014

Beautiful room and hotel. Great proximity to major attractions. If only the bed were comfortable! I could take a dungeon with a soft bed. Thank god for our air mattress placed atop Novetel's mortuary slab comfort was achieved. The Albion the in house restaurant was exquisite. So good we ate dinner there both nights!

 Report
Helpful?
Thank Rob Z
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Rob Z, Thank you for sharing your comments about your recent stay. Had you advised one of our associates about the comfort of the bed, I trust we would have been able to find a solution. Although we are usually praised on the comfort of our beds, I do understand that personal preferences may defer from one guest to...

vancouver canada
Reviewed 7 October 2014

Stayed for two nights in September. Room was clean and tidy but basic. No extras. Staff was friendly and accomodating. The location made it worthwhile, within walking distance to most sites in Ottawa.

 Report
Helpful?
1Thank brendadoug
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear brendadoug, Thank your for reviewing your recent stay at Novotel Ottawa. I am happy to hear that our location was perfect for your visit to Ottawa. Providing exceptional customer service is very important to us, so I am glad that we were able to deliver on that promise to you. We hope to see you again soon. Rafael Ballester...

Toronto, Canada
Reviewed 7 October 2014

I chose this location for the proximity to the market as this is where I wanted to spend most of my time. Please note that the King Suite is small, and not spacious as listed on the website. This was ok for the nights we spent at the hotel, as we only slept in the room as we were out...

 Report
Helpful?
Thank Leah B
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Leah B, Thank you for sharing your comments about your recent stay at Novotel Ottawa. I would love to discuss the size of the room with you. Our Executive rooms (which are called “junior suites” on certain 3rd party websites) have a living room area which consists of more than just a chair and then a separate bedroom. I...

Montreal, Canada
Reviewed 6 October 2014

We stayed here for the weekend. The location is incredible: Byward Market, Rideau Center, and the Ottawa Convention Center are literally steps away. The hotel is slightly tucked away in a corner so you won't get the noise commonly found in downtown hotels. The actual room is clean and comfortable. It is smaller than a four-star hotel but they have...

 Report
Helpful?
1Thank Hiriza33
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Hiriza33, Thank you for your wonderful comments about the Novotel Ottawa. We always love receiving positive feedback! You described the hotel very well and I am sure that your fellow Trip Advisor Contributors will find your information very helpful. I am very glad to hear that you were provided with such great service. I will pass your kind words...

Toronto, Canada
Reviewed 6 October 2014

First impression of the hotel is that it is very nice, lobby is bright and a nice bar right when you walk in until you get off the elevator and into the hallways which have old, dingy carpet which has buckled and raised in areas and not at all welcoming. The rooms were mediocre at best, although clean they didn't...

 Report
Helpful?
Thank Dayvees
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Dayvees, Thank you for taking the time to provide us with some feedback concerning your recent stay. I sincerely apologize that the hotel did not live up to your standards. Your feedback is very important to us as it helps us to recognize the areas that need improvement. We are in the process of planning our room renovations which...

Reviewed 4 October 2014 via mobile

Nice hotel and cheap too. Excellent friendly staff at the breakfast and very cozy restaurant. Right next to the Rideau center and Byward market , you are very close to shopping. And you are not fat from the parliment hill.

 Report
Helpful?
Thank LarsRP
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear LarsRP, Thank you for your wonderful review about the Novotel Ottawa. I am very glad you had an enjoyable breakfast experience. The restaurant was recently renovated, so it is great to receive positive feedback about it. We hope to see you again soon! Rafael Ballester General Manager Novotel Ottawa

Ann Arbor, Michigan
Reviewed 3 October 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Walter T
Rafael B, General Manager at Novotel Ottawa, responded to this review

433 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (282)
Viewed
Room/Suite (84)
Viewed
Bathroom (31)
Viewed
Dining (9)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (22)
Viewed
Pool/Beach Area (4)
Viewed
Other (116)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (84)
Viewed
King Executive Suite (50)
Viewed
Pool (14)
Viewed
Dining (1)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Dining (13)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (26)
Viewed
Pool/Beach Area (3)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#5 of 67 in Ottawa
1,981 reviews
Lord Elgin
#11 of 67 in Ottawa
89 reviews
Show Prices
Show Prices
Show Prices
Byward Market Area
Andaz Ottawa Byward Market
Ottawa Marriott Hotel
#10 of 67 in Ottawa
936 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $151 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, ACCOR and Booking.com so you can book your Novotel Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Novotel Ottawa Ontario
Hotel Style:
#8 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
14 questions
Ask a question
11 months ago
Montreal, Canada
Buffalo
1 month ago

See all questions (14)

Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms higher than third floor might be quieter; heard the dumpsters being emptied at 6:40 a.m.”
 of 5 bubbles 515madameb, 20 Feb 2017 | Read review
“Corner suites are larger with wider windows”
 of 5 bubbles tennisanyone2017, 11 Feb 2017 | Read review
“Not the 5th floor as the pool and exercise room is located on 5th.”
 of 5 bubbles S7706MFjeffw, 21 Jan 2017 | Read review
“Get a room with a King. The newly renovated suites are amazing!”
 of 5 bubbles H2235VOkenr, 3 Jan 2017 | Read review
“Ninth Floor was nice”
 of 5 bubbles mcmurrytravels, 29 Nov 2016 | Read review
5 of 5