We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Ottawa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Ottawa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,337 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Ottawa
See the most recent reviews
Showing 971: English reviews
Victoria
Reviewed 26 September 2014

Stayed here for 6 nights. Half way into our visit my wife turned down the bed and found a spider. The next day she took pictures of 3 spiders; another one in the sheets, 1 on the bed skirt, and one on the wall. These were all killed. My wife then called the desk and asked for extra attention in...

 Report
Helpful?
2Thank MandMVictoria
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear MandMVictoria, Thank you for taking the time to express your concerns about your recent stay with us. I sincerely apologize for the unfortunate circumstances of your visit. Cleanliness is very important to, so thank you for making us aware of this incident. Please rest assured that we are taking the appropriate measures to address the problem and prevent future...

Wilts.
Reviewed 23 September 2014

First impressions are that the hotel is good, it has a modern entrance/foyer a nice bar area, some nice apple computers in the foyer, but it was a little superficial. My big issue was that when you go up to the rooms it all of a sudden looks a bit more dated and no different to other hotels in the...

 Report
Helpful?
2Thank Wilts_Monkey
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Wilts_Monkey, I very much appreciate you taking the time to review your recent stay with us. Please rest assured that we are taking the appropriate measures to resolve the issues in order to prevent future occurrences. I sincerely apologize that the lighting in the room negatively affected your stay. We are an eco-friendly hotel; therefore the light bulbs may...

Vancouver, Canada
Reviewed 20 September 2014

Stayed at Novotel Ottawa week of September 15th. Surprised at how dated the hotel is getting - Pros - location Cons - hallway carpets coming up, weak shower water pressure, bathroom floor dirty caulking, dark room lighting, no lotion in bathroom, unable to have late check-out

 Report
Helpful?
Thank FriendlyHiker
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear FriendlyHiker, Thank you for taking the time to review your recent stay with us. Please accept my sincerest apologies if we did not meet your expectations. We are in the process of planning our room renovations as well as the installation of new carpeting in the hallways. Thank you for bringing the issues in your bathroom to our attention....

Toronto, Canada
Reviewed 17 September 2014

I stayed here in early January. Needed a hotel that was close enough to downtown and the Byward Market (less than 5 minutes away)area. Other things were close Rideau Canal, Rideau mall (2 minute walk), and Parliament Hill (10 minute walk), . Check in was easy. The room was ok with simple decor. My favourite part of this hotel definitely...

 Report
Helpful?
Thank Munchees
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Munchees, Thank you for sharing your thoughts about Novotel Ottawa. It is wonderful to hear that you had a great experience at the Albion Rooms. I will share your kind words with our restaurant staff as I am sure that this feedback will serve as an encouragement to them. We hope to have the pleasure of welcoming you back...

Toronto, Canada
Reviewed 15 September 2014

The Novotel Ottawa has a good location that is an easy walk from the Byward Market and Parliament Hill. While I did not eat at the restaurant during my stay, that must also be a plus because it stayed quite crowded, even late at night during my stay. Beyond the location, the hotel property is not in tip-top shape, nor...

 Report
Helpful?
Thank mbc421
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear mbc421, Thank you for taking the time to review your recent stay at the Novotel Ottawa. Please accept my sincerest apologies if your stay did not quite meet your expectations. Cleanliness is very important to us, therefore I will be following up on these issues with our Housekeeping Manager. We really appreciate you expressing your concerns with us since...

Copenhagen, Denmark
Reviewed 12 September 2014

Very nice hotel... Fairly standard room, but nice.... The restaurant er fantastic... Had an Elk burger and Fish & chips....Both really deliscious.... The breakfast buffet was luxury....with everything fresh and there was plante to choose from....

 Report
Helpful?
1Thank Merkur65
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear Merkur65, Thank you for sharing your wonderful comments about the Novotel Ottawa. I am so glad that you had a fantastic experience in our restaurant. The Albion rooms has been such a great addition to our hotel. I will pass along your kind review to our Food and Beverage department. We are looking forward to your next visit to...

Kingston, Canada
Reviewed 11 September 2014

My boyfriend and I stayed two nights here in a standard kingsize room. Positives: - The price was very reasonable for downtown Ottawa and the quality of the hotel matches the price. - Clean room, comfortable beds, and a decent size. - The Byward Market is less than a 5 minute walk away, Parliament Hill less than a 10 minute...

 Report
Helpful?
Thank SChoir3
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear SChoir3, Thank you for taking the time to review your recent stay at the hotel. I am very happy to hear that you found your room comfortable and that you were able to take advantage of our excellent location. I am very sorry that we did not provide you with enough cream and sugar for the coffee in your...

Warwick, United Kingdom
Reviewed 9 September 2014

Stayed here for 4 nights on business early September. Great welcome by the staff and we were checked in with speed. 3 lifts available and stayed on the 6th floor. Despite a building site across the road the room was well insulated and i never heard the construction work across the way. Room was of OK standard, carpet was a...

 Report
Helpful?
Thank J0nB1
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear J0nB1, Thank you for sharing your thoughts about the Novotel Ottawa. It is very reassuring to hear that you received great service from both the front desk and restaurant staff. You will be pleased to know that we are in the process of planning our room renovations which will solve the issues you had with the carpet in your...

Toronto
Reviewed 6 September 2014

Great Location! Situated downtown Ottawa. Everything is walking distance - Byward Market, Rideau Centre, Parliament Buildings. The staff are friendly and helpful. Parking is undergroud (note: it is a public parking parkade). The room was nice and clean. Bathroom could use some updating (the tiles were looking tired). Would definitely come back to the Novotel when visiting Ottawa.

 Report
Helpful?
Thank busymom64
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear busymom64, Thank you for sharing your wonderful comments about Novotel Ottawa. I am so happy that the hotel served as the perfect location for you to stay at during your trip to Ottawa. It is always a pleasure to read such positive feedback about our hotel and staff. It is wonderful guests like yourself who remind us of why...

france
Reviewed 5 September 2014 via mobile

We stayed there just one night during our trip through Ontario, and I wished we could have stayed a little bit longer. The hotel is Very well located, you can visit the whole of the city and historic centre by foot which was way easier (we just left the car in the hotel parking lot). You are closed to the...

 Report
Helpful?
Thank mckay_gunn
Rafael B, General Manager at Novotel Ottawa, responded to this review

Dear mckay_gunn, Thank you for sharing your wonderful comments about the Novotel Ottawa. It is a pleasure to read such an excellent review from a Senior Contributor. It sounds like you very much enjoyed your trip to Ottawa. I will share your review with my colleagues; I am sure it will provide them with reassurance about the hard work they...

433 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (282)
Viewed
Room/Suite (84)
Viewed
Bathroom (31)
Viewed
Dining (9)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (22)
Viewed
Pool/Beach Area (4)
Viewed
Other (116)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (84)
Viewed
King Executive Suite (50)
Viewed
Pool (14)
Viewed
Dining (1)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (67)
Viewed
Dining (13)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (26)
Viewed
Pool/Beach Area (3)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#5 of 67 in Ottawa
1,981 reviews
Lord Elgin
#9 of 67 in Ottawa
86 reviews
Show Prices
Show Prices
Show Prices
Ottawa Marriott Hotel
#11 of 67 in Ottawa
935 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $150 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Priceline and Booking.com so you can book your Novotel Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Novotel Ottawa Ontario
Hotel Style:
#8 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Ottawa staff and other travellers.
14 questions
Ask a question
11 months ago
Montreal, Canada
Buffalo
1 month ago

See all questions (14)

Questions? Get answers from Novotel Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms higher than third floor might be quieter; heard the dumpsters being emptied at 6:40 a.m.”
 of 5 bubbles 515madameb, 20 Feb 2017 | Read review
“Corner suites are larger with wider windows”
 of 5 bubbles tennisanyone2017, 11 Feb 2017 | Read review
“Not the 5th floor as the pool and exercise room is located on 5th.”
 of 5 bubbles S7706MFjeffw, 21 Jan 2017 | Read review
“Get a room with a King. The newly renovated suites are amazing!”
 of 5 bubbles H2235VOkenr, 3 Jan 2017 | Read review
“Ninth Floor was nice”
 of 5 bubbles mcmurrytravels, 29 Nov 2016 | Read review
5 of 5