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Sheraton Ottawa Hotel

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#24 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Ottawa Hotel
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711 Reviews from our TripAdvisor Community

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Manitoba, Canada
Reviewed 3 days ago NEW

Recent renovations have made this hotel a pleasure to stay in. The wifi was very dependable. What stood out for me was the front desk service, as well as the doorman/porter. All were very friendly and helpful. It is in a great location for visiting the Parliament Buildings, and for conventions at the Westin or Convention Centre. Lots of places...

Thank mpolinuk
Ottawa, Canada
Reviewed 4 weeks ago

We host all of our organization's business meetings at the Ottawa Sheraton. The venue is clean and well equipped, the staff is AMAZING and the food is wonderful. Our attendees love the guest rooms and beg us not to change venues for future meetings. I would highly recommend this hotel for any meetings.

Thank MB20132013
About Hotel's Favourite Review
SheratonOttawa, Manager at Sheraton Ottawa Hotel, responded to this review

Thank you so much for your kind words - I will certainly pass them along to our amazing staff. Warm Regards, Brent Kelaher Director of Food and Beverage

Reviewed 1 week ago via mobile

Great location (walking distance from Parliament, byward market, etc.) and great value for money. The staff is very friendly, the rooms are clean and they welcome pets with open arms! They even provide a small dog bed and dish :) Will be back for sure!

Thank Melanie P
Washington DC, District of Columbia
Reviewed 1 week ago via mobile

I spent one night on a business trip. Great location and very comfortable bed. Very quick check in and check out. The floor of room could have been cleaner. Overall a good option for business travelers.

Thank amaffioli
Reviewed 2 weeks ago via mobile

The Sheraton is a good hotel for the price it charges, with its convenient location, and friendly staff. The rooms could use some upgrades like fridges and safes. But the hotel management is very eco-friendly minded, which is excellent; they offer an immediate cash credit towards drinks and food at the hotel restaurant and bar for every night you forego...

Thank S. H. H
SheratonOttawa, Manager at Sheraton Ottawa Hotel, responded to this review

Good day S.H.H. Thank you very much for taking the time to review our property. We appreciate your feedback concerning your stay and are happy to let you know that once we complete our full renovation project, all of our rooms will be equipped with a small fridge and safe. We hope you had the opportunity to enjoy the hotel...

Montreal, Canada
Reviewed 3 weeks ago

The room was big, we got a King size bed on 12th floor. No problem with cleanliness. Check-in was very quick and courteous. Wi-fi very good. One more thing is that there's swimming pool, we loved it. They were doing some renovations but we barely felt it. We were there during Easter weekend so the area was quiet as it's...

Thank Andreas I
Montreal, Canada
Reviewed 3 weeks ago via mobile

Stayed for 1 night. Room was spacious and very clean. Confortable bed. Very nice staff. Great location to visit Ottawa. Brights lights in hallway light the room; needed to block light with pillow to sleep.

Thank FerrMasli
Westport, Connecticut
Reviewed 5 weeks ago via mobile

Stayed one night. Staff were very good and room was comfortable and cheap. Common areas: disaster and mid renovation which said it would be done in March. I stayed in April. Guys, get it done! Bar area and lounge area were quirky and dated, but I kind of like it. Again, good but quirky staff.

Thank John M
Reviewed 15 April 2017 via mobile

Hotel is under major repair and during reservation no mention was ever made of this. The lobby smells like sewage any time of day and this carries over to the restaurant. The club lounge is closed and they provided a voucher for a make shift bar area but only option is a plate of low end snacks the chef chooses....

Thank Leila M
Reviewed 14 April 2017

SPG Platinum client. - Arrived mid day, no one at the front entrance to help direct crazy construction traffic. Hotel is under going renovations, contractors parked out front and blocked me in for 15 minutes, no hotel staff anywhere around to help out. Front lobby looked and sounded like a war zone. Front desk staff said nothing about it, no...

Thank concordia7

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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Ottawa is located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. ... more   less 

Additional Information about Sheraton Ottawa Hotel

Address: 150 Albert St, Ottawa, Ontario K1P 5G2, Canada
Region: Canada > Ontario > Ottawa
Price Range: $203 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ottawa Hotel 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Sheraton Ottawa Hotel Ontario
Ottawa Sheraton
Hotel Style:
#13 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Ottawa Hotel staff and other travellers.
7 questions
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Cicero N Y
11 months ago
Glasgow, United Kingdom
7 months ago
over a year ago
Toronto, Canada

See all questions (7)

Questions? Get answers from Sheraton Ottawa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even by the elevator, it was quiet”
mpolinuk, 22 May 2017 | Read review
“Ask for a room that is NOT facing Albert Street.”
peepshy, 17 Mar 2017 | Read review
“Higher floors 11th or up...facing Albert St.”
203rib, 28 Feb 2017 | Read review
“King room I had was very roomy.”
525geraldinec, 1 Dec 2016 | Read review
“We were on the 15th floor and could not hear any noise from outside.”
SueAncrum, 27 Nov 2016 | Read review
5 of 5
US$248* /night
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Prices are for 1 room, 2 adults
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