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Sheraton Ottawa Hotel

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Traveller (146)
Room & Suite (133)
Dining (33)
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Overview
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“the club lounge”(51 reviews)
“valet parking”(55 reviews)
“parliament hill”(69 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Ottawa Hotel
Special Offer: Canada Summer Escapes
Hotel deals
Offers from Sheraton Ottawa Hotel
Special Offer: Canada Summer Escapes
Hotel deals
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (820)
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Traveller rating
241
307
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241
307
119
38
21
Show reviews that mention
All reviewsthe club loungevalet parkingparliament hillbyward marketwalking distancebit datedcentral locationroom was largestayed here for one nightheart of downtownrideau centrebusiness or pleasureking bedsparks streetan upgradecomfortable roomsbusiness trip
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11 - 15 of 726 reviews
Reviewed April 1, 2018

Stayed here one night in the Club King room. Clean and spacious room, great bed, I slept like a baby! We had access to the Lounge and we found it very nice and tempting to stay there longer :). Fortunately we served there the breakfast,...More

1  Thank bondi2544
Reviewed April 1, 2018

We took two rooms here recently as part of a wedding group booking. The hotel provided us with room room three hours early which was a real life saver as we had travelled to get here and needed an immediate spot to unload, change ....More

2  Thank Diverdan28
Response from SheratonOttawa, Front Office Manager at Sheraton Ottawa HotelResponded April 4, 2018

Greetings Diverdan28, Thank you very much for taking the time to share your detailed feedback regarding your most recent stay at the Sheraton Ottawa Hotel on a special wedding weekend. We agree that the Sheraton has an ideal location to access some of Ottawa's best...More

Reviewed March 25, 2018

I arrived late (early in the morning) because my plane was late. The front desk staff was very accommodating. The room was very comfortable and the bed and pillows #1. I enjoyed the food available on the Penthouse. The breakfast was basic but good. Very...More

Thank Runningalong
Reviewed March 11, 2018 via mobile

confy rooms and friendly housekeeping! Terrible breakfast buffet and awful waiters “ Micko” I honestly don’t recommend anyone eating breakfast there and i was very very upset from the attitude i got when i was just asking if they have cheese, he said: “ whatever...More

Thank Monica T
Response from SheratonOttawa, Manager at Sheraton Ottawa HotelResponded March 13, 2018

DearMonica, Thank you for taking the time to share your valuable feedback. My name is BRENT KELAHER and I am the Director of Food & Beverage at the Sheraton Ottawa Hotel. It has come to my attention that the service you received during your recent...More

Reviewed March 10, 2018

I visited for a business meeting held on the top floor, in the penthouse. Note: there were stairs to reach the final meeting room, so i'm not sure if it's accessible, but otherwise it was a great space. The check in was seamless, with friendly...More

1  Thank Kitaguma
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$139 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (146)
Room & Suite (133)
Dining (33)
Pool & Beach (11)
Amenities (31)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
mrsd2fan
December 30, 2017|
AnswerShow all 3 answers
Response from TrvlPtrs | Reviewed this property |
The hotel restaurant is good. But something more casual, there are a number of cafes and coffee shops close by (e.g. on Albert Street towards the canal). For example, take a look at ollyfrescos online (location: a block... More
0
Votes
Stavvy65
September 29, 2016|
Answer
Response from Charlotte D | Reviewed this property |
In all honesty I don't know! Didn't see one but wasn't looking for it. Had dollars with me & used my card if needed. Sorry I cant be more helpful!
0
Votes
Room Tips
"Nothing poor to say, great view, great staff, great food.... over-all great facility"
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"ask for a quiet room; I did and it was great."
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"South side"
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"Face outward to the City scape."
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