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Sheraton Ottawa Hotel

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#22 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Ottawa Hotel
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690 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Reviewed 10 October 2016 via mobile

I travel for work quite widely bs I rarely review hotels. I have visited Ottawa several times over the last few years. Our stay at the Sheraton was quite special. Every single encounter with the staff warm warm and friendly. It became remarkable how welcomed we felt and how kind they were. The amenities were great the pool, exercise room,...

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Thank Wass fam
Deux-Montagnes, Canada
Reviewed 2 October 2016

My wife and I needed a weekend getaway and decided on Ottawa. Among the many hotel choices we chose the Sheraton for the location and we were not disappointed. Both check in and check out were a breeze with friendly staff to answer any questions we had. The only downside was the fee for the parking but I guess it...

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Thank MungoDM
New York City, New York
Reviewed 29 September 2016

Was in Ottawa on Business and this hotel was extremely close to everything. The bed was extremely comfortable and honestly haven't slept so well in a hotel. The staff was great and extremely helpful. They bar area was nice and the waitstaff extremely friendly. This will be my go to hotel when visiting Ottawa again.

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Thank Jason A
Bracebridge, Canada
Reviewed 25 September 2016

Check in was a efficient and friendly. The bed was amazingly comfortable. The staff couldn't do enough for my wife and I. They were always helpful and friendly. We didn't use the pool so I cannot comment on it. The WiFi however was strong and allowed me to conduct work when needed. I would certainly stay again

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1Thank firerescue6
Cape Coral, Florida
Reviewed 25 September 2016

Comfortable room, Parking Garage in basement requires valet. There is a Cozy Bar/Lounge. A short walk to Parliament Hill and a pedestrian only street (Sparks St.) is where there are many places to shop, eat/drink and be entertained.

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Thank Pat L
Montreal, Canada
Reviewed 14 September 2016

Found a type of roach. They just told me if I wanted to change rooms. I said yes off course. Then offered 1 day of complimentary breakfast.. Took a picture but staff was not very interested in seeing it or in reacting proactively.

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2Thank alejandroveiroj
Reviewed 13 September 2016 via mobile

We stayed at the Sheraton during a fly-by visit to Ottawa. It was a Great hotel- clean, nice pool and gym area and the staff were friendly. The breakfast was well cooked and tasty with plenty of choice. Our room was VERY noisy as we were on the side of the hotel over looking the road. The aircon was too...

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1Thank Charlotte D
Edmonton
Reviewed 4 September 2016

I stayed at the club level. Service was awesome and world class. Lounge was on the top floor, very scenic and with a variety food dishes. I recommend this hotel to everyone. I will definitely stay in this hotel, whenever I visit Ottawa.

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Thank 811chanders
Cambridge, Canada
Reviewed 4 September 2016

we enjoyed going back form 2 years ago. When you find a hotel that meets your needs, then we go back. Good location, great staff, and rooms. The only draw back we found was the the breakfast was so-so, with limited options, and on Sunday they opened at 7 am but were no way near ready and they should have...

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Thank Phil835
Mississauga, Canada
Reviewed 4 September 2016 via mobile

Comfortable stay. Yes the hotel rooms are slightly dated but it serves the purpose. Beds are awesome. Breakfast was very good and great service! Melanie our server was terrific. It's close to all major downtown attractions. Lots of restaurants in the neighbourhood. Overall no issues at all. Will return.

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Thank veryvenus

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Ottawa is located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. ... more   less 

Additional Information about Sheraton Ottawa Hotel

Address: 150 Albert Street, Ottawa, Ontario K1P 5G2, Canada
Region: Canada > Ontario > Ottawa
Price Range: $151 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ottawa Hotel 3.5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Starwood so you can book your Sheraton Ottawa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Ottawa Hotel Ontario
Ottawa Sheraton
Hotel Style:
#13 Family Hotel in Ottawa
#19 Business Hotel in Ottawa
#21 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Ottawa Hotel staff and other travellers.
7 questions
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Cicero N Y
8 months ago
Glasgow, United Kingdom
4 months ago
over a year ago
Toronto, Canada

See all questions (7)

Questions? Get answers from Sheraton Ottawa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room I had was very roomy.”
 of 5 bubbles 525geraldinec, 1 Dec 2016 | Read review
“We were on the 15th floor and could not hear any noise from outside.”
 of 5 bubbles SueAncrum, 27 Nov 2016 | Read review
“away from noisy elevators”
 of 5 bubbles bubbelbine, 31 Oct 2016 | Read review
“If SPG, ask for a club floor”
 of 5 bubbles 24jeffreyk, 13 Oct 2016 | Read review
“Ask for a room away from the road as the room we had was a little noisy since it was overlooking Albert Street.”
 of 5 bubbles MungoDM, 2 Oct 2016 | Read review
5 of 5