Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

Traveller (51)
Double Bed Guest Room
Room & Suite (33)
Restaurant
Dining (2)

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About

3.5
#58 of 73 hotels in Ottawa
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Welcome to Holiday Inn Ottawa Dwtn Parliament Hill. Located within walking distance to Ottawa's most iconic landmarks. Explore the architecture and national symbolic importance of Senate of Canada Building and the House of Commons at West Block. Take a cruise on the Rideau Canal a UNESCO World Heritage Site, shop and dine in the historic Byward Market, stroll Canada's famous Sparks Street pedestrian mall, or stay indoors and shop at CF Rideau Centre. Visit one of the many museums Ottawa has to offer including the Canadian War Museum, Canadian Museum of Nature or History Museum. Looking for something different? Get back to nature, walk, bike or hike the Gatineau Hills by visiting Gatineau Park. Treat yourself at Le Nordic Spa, hit the slopes or zip line through the trees at Camp Fortune, or test your luck at the Casino Du Lac Leamy, all located less than 30 minutes from the hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Baggage storage
Street parking
Wifi
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Arabic
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

402 Queen Street, Ottawa, Ontario K1R 5A7 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Ottawa Intl Airport
11.1 km
See all flights
Gatineau Airport
77Reviews2Q+A11Room tips
Traveller rating
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Detailed Reviews
Coqers wrote a review Jul 2020
Toronto, Canada16 contributions12 helpful votes
+1
4.0 of 5 bubbles
I stayed here with my family of 5 earlier this year in January. I was thrilled to book the 2 Queen Executive Suite which is the only suite of its kind in the hotel on the 11th floor which is the top. It faces north and has a view of a bit of the river and trees. The customer service at check in and at check out also during my stay were very great they asked if I needed anything and told us about what the hotel area has or offer. I do want to say that I was not given a welcome amenity as a Platinum Elite Member.

The room has a full kitchen which is not used to its full potential as you can see it is really big (picture will be attached) but the cabinets don’t go all the way to the length of the wall and look a bit ugly because of that. The tile backsplash looks a little dated too but these are easy fixes the hotel can make.

The room also has 2 large flatscreen TVs one in the bedroom and one in the living area. The room had a sofa bed which was great for my oldest son to sleep on. The beds were really comfortable and the furniture makes the room look very modern. The windows all have modern blinds that block out sound and light.

The bathroom was spacious but there were not enough amenities for all of us there were only of each 3 towels and there were 5 of us in the room. There was also only 1 of each shampoo, conditioner and soap bar. No shower gel or mouthwash. I would say housekeeping should have a list of all rooms and how many guests are in each so they can put amnesties according to this includes towels, soaps, coffee, etc.

Overall I am really happy about my stay the restaurant Gibson’s on Queen is really great too and it isn’t expensive for what you are getting at all! I would recommend this hotel to anyone and I hope the general manager is reading this and will make necessary changes and improvements to the housekeeping service and the 2 queen suite as noted above. I look forward to coming back soon!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
C W wrote a review Feb 2020
St. John's, Canada594 contributions179 helpful votes
3.0 of 5 bubbles
The staff are friendly. The rooms and environs are clean. It's an ok hotel to be downtown; 20 min walk to Shaw Centre. My room was a King room but it was very small. The bed took up most of the room; about 2.5 meet between the foot of the bed and the TV. The bathroom is large enough as is the shower but the water pressure is very low. Ok place for one person with one suitcase. Two suitcases would be problematic as to where to put it. There is only one small drawer if you wanted to unpack. OK for 1-2 day business but not recommended for family or extended stays.
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Date of stay: January 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from peterw6995, General Manager at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded Feb 11, 2020
Hello CW800 thank you for your comments. I am sorry you found the room small. We do have a number of different sized rooms suitable like you say for larger families or a number of people travelling together. At the time of booking just ask one of our reservations agents for a rom to suit your needs better. I do apologize for the water pressure we will monitor this for sure. As for families and extended stays are suits are the way to go and some have full kitchens as well. We hoe to see you back with us again soon.
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Doré D wrote a review Feb 2020
Almonte, Canada6 contributions2 helpful votes
3.0 of 5 bubbles
We were getting our house painted and needed a hotel that would take our dog. The initial rate quoted was approx. $265 and when we asked if that was their best price, they quoted $197 and when we asked again, they came back with $164! Clearly you have to be prepared to bargain for the best deal...and use your CAA membership.

The entrance is clean and well lit but you have to walk into the lobby through the smell of gas (?) and when we got off the elevator on our floor (7th), the smell of something else - equally foul - was really unacceptable! It also permeated through our room (708) such that we could not stay there. They found us another room on the 4th floor thankfully. But even in the parking garage, the smell of gas was distracting and disturbing.

The room was fine though oddly furnished and the wall sconce in the hallway is designed to take your head off! Be careful! The bathroom was well lit but it the shower was hard to adjust ...just when you thought you had the perfect spot between hot and cold, the temp shifted to stone cold or scalding heat.

Great location, staff at front desk helpful.
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Date of stay: January 2020
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from peterw6995, General Manager at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded Feb 10, 2020
Thank you dor_d235 for your comments. We do have a number of different rates available depending on the day and our reservations team will make sure you get the best rate available for your needs. I do apologize for the smell. All our rooms do have fridges and microwaves and at time our guests cook meals in their rooms. We try to monitor this the best way we can, I am sorry it interrupted your stay with us.
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Andrea wrote a review Apr 2023
Brampton, Canada75 contributions31 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
I spent 5 days here for work. Stayed in room 1003. King size bed was really comfortable. Room was very clean. Housekeeping does a fantastic job. Walk in shower was very nice. The restaurant attached to the hotel is excellent. Plate GastroPub. No complaints. Enjoyed my stay. *Note, if you drive a large vehicle, park across the street in the church parking lot. It’s $40 a day.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PETER WILSON, Owner at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded May 30, 2023
Thank you so much for your wonderful comments regarding your recent stay with us. We are pleased to hera you enjoyed your room, the staff and our facilities. We hope to see you back again with us soon.
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Sherri S wrote a review Jun 2020
Whitby, Canada77 contributions52 helpful votes
5.0 of 5 bubbles
We came from Toronto (still in complete Covid shutdown) to Ottawa (who had already moved to phase 2) for a little mini vacation.
We researched a lot of hotels and this one ended up being the best fit for location and surprisingly ended up being the lowest price. I’m completely baffled by some of the previous poor reviews that I read. This place is great. It is super clean, the front desk staff are AMAZING, and it’s a great location.
We usually book hotels like The Embassy Suites and Homewood Suites (the latter of which is literally kitty corner to this place), so we thought we were kind of stepping down booking a Holiday Inn 😂
We got a 2 queen bed room on the 10th floor with a view of the river. The room is very large with a little sitting area by two windows. I think it’s a very good size! Because of Covid, the rooms have only the necessities (no hangars, no soap or shampoos, no sugars or cups....etc etc, but that was expected). The front desk happily gave us what ever we asked for. Extra towels, more shampoo, coffee cups, more sweetener...whatever we wanted!
The front desk gave us a safe space inside to lock our bicycles and also extended our check out time to 5:00 pm (because our train didn’t leave till 6:30). What hotel let’s you stay 6.5 hours after the usual check out time with no extra charge?? I am super impressed with the service and thanks for having us!
If you were thinking about the other Holiday Inn as an option (the one closer to the Byward Market), I’d reconsider...its in a super sketchy area. I’d the say most central hotel to book in Downtown Ottawa is either the Chateau Laurier or the Westin or the Andaz.
If you want to be closer to the financial district, or parliament hill, this is the place to be.
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caalvareza06 wrote a review Aug 2020
Toronto, Canada2 contributions2 helpful votes
2.0 of 5 bubbles
The location is very convenient and the room and bed were very good although the noise of the air conditioner won’t let you sleep. But be careful when booking this hotel. We did the reservation through Booking, they don’t tell you there is no breakfast and that you have to ask a day in advance if you want your room cleaned. They say is because of COVID!
We changed to another hotel and there is no problem with breakfast and cleaning. Do you want these services? Go to a different hotel. This hotel is using COVID as a excuse not to give the service you should have in a normal one.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded Aug 18, 2020
Hello Caalvareza06, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. I am ecstatic to hear that you liked both our hotel location and beddings. Please know that IHG has changed a few of our Brand Standards of all IHG hotels in response to the COVID-19 situation, such as our relaxed breakfast options and limited hotel amenities/services, I understand your disappointment on both the absence of breakfast and scheduled room cleaning. I am also sorry to hear about the air conditioning noise encountered. Know that your feedback is important, and I have conveyed your remarks to our hotel’s upper management as a reference for continuous improvement on our services. We would love to welcome you back so we can provide you with a more refined hotel experience. Best, Kenneth F. Case Manager IHGService
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Stefan wrote a review Aug 2020
42 contributions80 helpful votes
4.0 of 5 bubbles
The location was great, just a short walk to the series of govermental buildings including Parliament, which contributed to the positivity greatly, as we could easily go by in around 10 minutes. The staff were nice. Parking has a cost, so be aware of that. The room had a great view and was very nice, and had the most plug outlets I've ever seen in hotel, very convenient. The hotel added to the positive feeling for the city, which is all you could ask for in accommadation.
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Date of stay: August 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James H wrote a review Sep 2021
Newmarket, Canada123 contributions22 helpful votes
+1
5.0 of 5 bubbles
We stayed here September 10 to 12, 2021.

  I arrived at the hotel and was greeted by Artem at the front desk he was very pleasant, i was advised that as a Spire member he had automatically upgraded my room to a suite without me even having to ask.

  Artem sent up extra towels for our stay due to the covid protocols, they arrived about 2 minutes after I arrived to my room.

  The staff here were very pleasant and were so quick to respond to anything you needed, amazing Customet Service.

  We were here for my girlfriends 50th birthday for the weekend and the room didn't disappoint, it had an amazing view with plenty of space and windows that opened to enjoy the fresh air.

  I was truly impressed with our stay here and it was so convenient and close to several amenities.

  We will be back and stay here again. The parking was underground and safe and secure. It was worth the 30.00 a night parking fee.

 

I
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Close to many amenities
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Noah K wrote a review Aug 2023
Framingham, Massachusetts2 contributions
1.0 of 5 bubbles
My wife and I are both sensitive to fragrances and allergens. When we reserved our room, we told the hotel this much and asked for a allergy friendly/fragrance free room. They couldn’t have done a worse job accommodating our needs. The room we were in was awful. It smelled like mildew, and the smell was so strong we could taste it and we were nauseous. They gave us the option of another room, but that wasn’t any better as it just smelled like chemicals and perfumes.

Additionally, the parking garage was so small I was worried that my car would hit the walls trying to park in the tiny spaces.. They j deactivated our room key at five of 11 in the morning and told me that that’s because check out was at 11 even though the sign in our hotel room said check out was at 12. I would definitely not stay at this place again.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded Aug 23, 2023
Hi noahk771, Thank you for sharing your thoughts about your stay. We appreciate you choosing our Holiday Inn Ottawa Downtown - Parliament Hill for your travel needs and for doing business with IHG Hotels and Resorts. We strive to give an impressive hotel experience, and I apologize for what happened during your stay. We value every bit of our guest experience and will notify our upper hotel management team. I assure you that we will take necessary corrective measures to avoid any issues from occurring again. I have also sent you a private message to obtain additional details about your stay. Until your next stop in the area, we look forward to hosting you again to redeem your confidence in us. I look forward to your response. Sincerely, Rosh D. Case Manager IHG Hotels and Resorts Service
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Ardi T wrote a review Sep 2022
Lacombe, Canada55 contributions13 helpful votes
3.0 of 5 bubbles
Did not anticipate paying $30 for parking
Additionally did not know this hotel supported the free dumb convoy. Regret staying here
Room is themed minimalist…all throw away coffee cups and inconvenient storage of most used items
No breakfast. No online menu for restaurant.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Don’t bother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Responded Sep 26, 2022
Hi ArdiT20, Thank you for leaving feedback about your stay at our Holiday Inn Ottawa Dwtn - Parliament Hill. It was a good opportunity for us to host your stay at our hotel, and I'm sorry if there were issues during your visit. I will send this review to our hotel team for reference. We will do our best to meet your expectation next time you stay with us. Best regards, Dominador R. Case Manager IHGService
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sheldon asked a question Jul 2020
Montreal, Canada14 contributions4 helpful votes
how much is parking at the hotel
Michael S asked a question Aug 2019
Mississauga, Canada
Does the hotel or elevator require key card access after a certain time?
ian wrote a tip Sep 2022
Seattle, Washington17 contributions
2.0 of 5 bubbles
"No parking."
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Ardi T wrote a tip Sep 2022
Lacombe, Canada55 contributions13 helpful votes
3.0 of 5 bubbles
"Don’t bother"
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Maus D wrote a tip Aug 2022
London, United Kingdom104 contributions54 helpful votes
5.0 of 5 bubbles
"The restaurant is closed on Monday. There are fridges and coffeemakers in the rooms."
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950Pete wrote a tip Apr 2022
Kingston, Canada37 contributions50 helpful votes
1.0 of 5 bubbles
"No good rooms if you have allergies or sensitivities as the whole facility is highly fragranced."
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Ruby V wrote a tip Nov 2021
Toronto, Canada131 contributions63 helpful votes
5.0 of 5 bubbles
"Limited parking spots specially difficult to find spots during summer long weekend"
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Not the right property for you?
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PRICE RANGE
C$206 - C$289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson ottawa, ottawa radisson
FORMERLY KNOWN AS
Radisson Hotel Ottawa Parliament Hill
LOCATION
CanadaOntarioOttawaByward Market Area
NUMBER OF ROOMS
177
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel
Which popular attractions are close to Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Nearby attractions include Supreme Court of Canada / Cour Suprême Du Canada (0.4 km), Sparks Street (0.4 km), and Canadian Fire Fighters Memorial (0.5 km).
What are some of the property amenities at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Top room amenities include air conditioning, blackout curtains, and a walk-in shower.
What food & drink options are available at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Yes, paid private parking on-site, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Conveniently located restaurants include Bâton Rouge Grillhouse & Bar, Spin Kitchen and Bar, and Gooney's Sandwich Works.
Are there opportunities to exercise at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel?
The staff speaks multiple languages, including English, French, and Arabic.
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