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Your Canadian adventure begins at the Travelodge Ottawa East hotel, less than 10 minutes from downtown Ottawa. From family to business travelers, our Ottawa, ON, hotel offers a great location and comfortable stay for everyone. Sleep soundly at our Travelodge hotel, then plan your day using free Wi-Fi Internet access. Enjoy comforts like free oversized-vehicle parking, guest laundry facilities. All guest rooms come equipped with microwaves and refrigerators. Get the most out of your stay with 24-hour front desk service from our friendly staff. Non-smoking rooms are available, and kids 17 and under stay free with an adult at our pet-friendly Ottawa, ON, hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Staff nice and helpful. Room was clean and comfortable. Pet Friendly! Credit Card is mandatory for pet deposit and payment of room. Close to restaurants and Costco Business Center, convenience store, pet store. Quiet and early check-in if available (must call during day of stay).
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Review collected in partnership with this hotel
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 27, 2023
Thank you for the review and for mentioning our nice and helpful staff! Hope you will visit with us again!
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This hotel was in the perfect location for us. We were visiting a love one in a nursing home and we were close. The hotel accepted our dog without issue and our daughter loved the pool. Chole on the front desk was very accommodating with the late check in and very friendly. He gave us ideas of were to go and very willing to answer general questions about the area. The rooms are not the most updated but were very clean. Overall I would stay here again.
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Review collected in partnership with this hotel
Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Apr 18, 2022
Thank you for taking the time to submit a review. I am pleased you were able to bring your dog! So pleased that Chloe was able to assist you!
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My wife and I stayed here on a trip across Canada. Booked online and had no issues with checking in. The first room we were given had not been cleaned, but they immediately got us a clean room and made sure we were looked after. Room was comfortable and clean and we were able to get a good night's rest before continuing our trip.
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Nov 4, 2021
Thank you for taking the time to write a wonderful review! We hope you stay with us again on your next trip to Canada.
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Rooms are very outdated and small. Bed almost fell over when we sat on it. Property is dirty inside and out. Overpriced as well! We were charged 200$ for a night Plus a security deposit of 200$ not worth it at all!
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Review collected in partnership with this hotel
Date of stay: April 2023
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Apr 14, 2023
Thank you for taking the time to submit a review. I am sorry that you felt the rooms are out dated. I am happy to let you know that we are currently renovating some of our guest rooms! A security deposit is taken at check in, but is refunded at checkout.
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Amazing service Clean hotel room Front desk were so ACCOMMODATING on our arrival in establishing a great stay Pool area was clean and allowed myself to continue rehabilitation on my back with low impact aqua-fit exercises We have been to Travelodge (Innes Rd) numerous of times before, that’s why we continue to book at that location every time we are in Ottawa.
Thank you again Clement
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Date of stay: February 2025
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Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
More then we expected. The front lobby was spotless. The pool was in use by many. The room was great. The cleaning staff did our room daily although we never requested it and changed our towels each h day. Each time we went out staff greeted us with friendly hello. They were great at helping us find thins we were looking for.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip:Â Highly recommend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Aug 17, 2022
Thank you so much for staying with us and giving us a perfect score! Hope to see you again!
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2 years ago this hotel was better than it was this past weekend. The grounds were littered, the garbage cans overflowed, a human had a bowel movement outside one of the entrances, wiping with a sock, and wasn’t cleaned up for at least 24hrs. Understanding COVID the housekeeping staff did not enter our room at all in the 3 days we were there and no one checked to see if we needed fresh towels or coffee supplies
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 15, 2021
Thank you for taking the time to submit a review. My apologies that the grounds had garbage that was not deposited in the waste receptacles. We do have a garbage pickup done on the weekends at approximately 130pm each day. As you stated, due to Covid, our housekeeping team will not enter your room during your stay, but the front desk is well stocked with extra linens and amenities that we can offer our guests if you are getting low. I hope you will consider staying with us again. Thank you.
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I’ve been travelling to Ottawa for business every week for the last 8 years and I’ve only stayed at this hotel. Everyone that works here is an absolute delight. Kind and friendly service every time i stay. Often i find myself chatting for 5 to 10 mins with management or staff about life every week.
Ample parking for big rigs and cars with a few spots available for pluging in your vehicle. Excellent location at the 417 and Innes rd allows for quick access to the highway and stores and shops nearby.
Decent pricing. Not crazy.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Aug 4, 2021
Thank you for the glowing review! It is certainly our pleasure to have you stay with us. Yes our truck parking is very convenient and spacious and very accessible from the 417.
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Absolutely disgusted! First walked into dog poop by the elevator. Then given room 107 newly renovated. Band-Aid on the ground at the door, open up the door to blood on the wall. Go to the front, Nick comes to see. Smells of cigarette smoke badly and window is left open. Calls the housekeeping supervisor. She cleaned the blood, and checks it over. I invited her back. The smoke dector was covered with a bag, there was cigarette ashes on the bed, floor, window sill. The end table had wrappers and some powder and the other half of the Band-Aid was on the ground. After she checked it. No manager to speak with, Nick said they were off for a few days.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Dec 29, 2023
Thank you for being a valued guest of our hotel this past year-we appreciate that you have often chosen our hotel when staying in Ottawa! I am so sorry, that during your most recent visit, that you did not receive the service and quality that you have been used to. We have used this situation to review our procedures, so this does not happen again and i thank you for the time you have taken to correspond with me these past couple days. I hope the solution we came up with, was acceptable, and i look forward to welcoming you and your family in the future.
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We were not happy from check in to check out. The entire building is very dated and just simply doesn't feel "clean" The pool was cloudy and the rooms were "old" and didn't feel clean. There is a huge lack of electrical plugs in the room.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 20, 2023
Thank you for the review. We are currently renovating some guestrooms, and hope you will return when the rooms are ready!
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I have booked into the Travel Lodge in Ottawa West through hotwire.
The hotel is pet friendly. After booking a non refundable 2 night stay I telephoned the hotel to make sure it is indeed a pet friendly hotel. They are but charge $75.00 regardless of length of stay. No where in the booking was this charge given. A warning to other pet owners about this outrageous charge.
gail
There are more places to choose from in the Ottawa area.
PRICE RANGE
C$147 - C$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge ottawa east hotel ottawa, travel lodge ottawa, ottawa travel lodge, ottawa travelodge
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
128
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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