Travelodge Ottawa East
1486 Innes Rd Gloucester, Ottawa, Ontario K1B 3V5 Canada
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About
#86 of 151 hotels in Ottawa
Location
Cleanliness
Service
Value
Your Canadian adventure begins at the Travelodge Ottawa East hotel, less than 10 minutes from downtown Ottawa. From family to business travelers, our Ottawa, ON, hotel offers a great location and comfortable stay for everyone. Sleep soundly at our Travelodge hotel, then plan your day using free Wi-Fi Internet access. Enjoy comforts like free oversized-vehicle parking, guest laundry facilities. All guest rooms come equipped with microwaves and refrigerators. Get the most out of your stay with 24-hour front desk service from our friendly staff. Non-smoking rooms are available, and kids 17 and under stay free with an adult at our pet-friendly Ottawa, ON, hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Parking
Wifi
Indoor pool
Saltwater pool
Shallow end in pool
Complimentary Instant Coffee
Complimentary tea
Vending machine
BBQ facilities
Baggage storage
Newspaper
Outdoor furniture
Picnic area
ATM on site
First aid kit
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, French
Location
40Car recommended
Grade: 40 out of 100
15Restaurantswithin 1 km
1Attractionwithin 1 km
1486 Innes Rd Gloucester, Ottawa, Ontario K1B 3V5 Canada
Getting there
Rental CarsSee car hire from US$26/day
719Reviews3Q+A44Room tips
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I recommend for short stay, if you looking for calm and stay away from the busy cities, I recommend this lodge especially for travelers. The hotel got a swimming pool inside just opposit to the lobby front desk
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded 3 days ago
Thank you for your review and for staying with us! Appreciate the comments that the hotel area is in a calm setting away from the city!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Casina_di_Rosa wrote a review Aug 2023
Upper Maremma, Tuscany, 35km from Siena790 contributions11 helpful votes
The hotel was fine for two nights. The room was clean, but it was so old that it still seemed a bit scruffy. The air conditioning could not be regulated and was extremely noisy and dusty. The carpet had been cleaned but again, being so old... we kept our crocs on. The room was also very small, so small that I had to climb on one of the two beds from the bottom. Overall the staff was very nice, the room was, as I mentioned clean, but for we would not stay there again. The area was also not impressive..
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Aug 25, 2023
Thank you for staying with us in Ottawa! We are pleased to tell you that we are currently renovating some of the guestrooms. Although we can not change the size of the rooms, we are choosing furniture that will allow the room to be more spacious. THANKYOU for mentioning our nice staff and that the rooms were clean!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I and my wife were very satisfied with everything at this hotel. we will try to stay at the same hotel on our next trip to Ottawa and we will recommend it to anybody travelling there for any occasion.
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Aug 1, 2023
Thank you for the perfect review! So glad you enjoyed your stay and that you will be back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
my original review is at the bottom, because Tripadvisor does not allow edits to reviews or updates (seems ridiculous to not have that feature) I wanted to update. Review is still not perfect as they are still doing renovations and the actual exp I had but once renovations are done this will be a great place to stay 5 stars. management contacted me and was very apologetic about the stay and offered wonderful incentives to make up for the experience I had. they are very open and fair and will try to do the right thing to correct a situation. should you experience something unfortunate at this hotel know that management will take it seriously and truly cares about making things right. I now trust this place completely and feel comfortable knowing anyone I direct here will have their expectations met. I can't mention enough about the staff! Other hotels should start poaching these employees or figure out the training they go though or management techniques. It is NOTICABLE how switched on and caring the staff is. You'll have to go to find out what amazing staff this place has they truly make you feel welcome and seem truly happy to be working there. -original review After a long drive to get to a hotel room that has a horrible musty smell is one thing that could be tolerated. I’m not a fancy person and was debating if I could just deal but when my partner stepped on some spikes from the carpet that was enough to be done. The protector strip that normal places have from the room to the bathroom tile was missing. Further to that I scraped my hand on one of the exit doors that had some rusty metal from previous holes that were made in it. I would not think this place is safe for kids at all based on how much danger seems to be everywhere. If you must book considering they were doing renovations demand that you are put in a renovated room or don’t go. Fine if desperate to not sleep in your car but it literally is the bottom of the scale of what one would expect from a hotel.…
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: book a recently renovated room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 27, 2023
Wow! Thank you for the updated review! It was really a pleasure speaking to you! So glad we were able to "make this right"! We appreciate your kind words, although I don't like the fact that you are giving my colleagues ideas about stealing my staff! We have the best staff at the Travelodge Ottawa East and we will put up a fight if anyone tries to steal any of them!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff nice and helpful. Room was clean and comfortable. Pet Friendly! Credit Card is mandatory for pet deposit and payment of room. Close to restaurants and Costco Business Center, convenience store, pet store. Quiet and early check-in if available (must call during day of stay).
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 27, 2023
Thank you for the review and for mentioning our nice and helpful staff! Hope you will visit with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our children were going downstairs to the lobby and the guest next door started to shout to the kids less than 5 years old. The staff was very un friendly. Not recommended to stay for short or long durations
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 27, 2023
I am so sorry that your children were yelled at by other guests and very surprised that you feel our staff was unfriendly. We strive to welcome everybody to our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a moldy smells in the room, toilet runs all night. Erin at the front desk she tried to help by putting air freshner both nights, Thanks for trying, 3 scrap bueses taking up 3 spots in the parking lot
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Date of stay: June 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 20, 2023
Thank you for the review. With the rainy and very humid weather, we had noticed some of the rooms were musty and have remedied the issue with dehumifiers. Currently, we do not have any unauthorized busses or vehicles in our large truck lot, as all unauthorized vehicles were recently moved! There is lots of room for guests who have a large bus or truck to park!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As soon as we drove up we were not impressed, this location is in need of a major update. The bed was extremely hard and comfortable. On a plus side if you are looking for a quiet location this is it!
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 20, 2023
Thank you for staying with us and for mentioning our quiet location! We are currently renovating our guestrooms! Not sure if you liked the hard mattress or if you'd rather a softer one? Our mattresses are from Serta and are medium firm, as that is the most popular choice amongst sleepers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We paid 500 CAD for 2 nights and everything was dirty, the carpet, the bathroom, etc. The room was not clean and had a terrible smell. The bathroom didn’t have shower curtain, no toilet paper. I will never book again in that hotel.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Don’t use that hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 20, 2023
I am so sorry for the many issues experienced during your stay. Please call me at 613-745-1133 to discuss: I would like to make this right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were not happy from check in to check out. The entire building is very dated and just simply doesn't feel "clean" The pool was cloudy and the rooms were "old" and didn't feel clean. There is a huge lack of electrical plugs in the room.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jocelyn Brunet, General Manager at Travelodge Ottawa East
Responded Jul 20, 2023
Thank you for the review. We are currently renovating some guestrooms, and hope you will return when the rooms are ready!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$87 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge ottawa east hotel ottawa, travel lodge ottawa, ottawa travel lodge, ottawa travelodge
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
128
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Claim Your ListingTravelodge Ottawa East (C̶$̶1̶9̶5̶) C$134 - UPDATED 2023 Prices, Reviews & Photos (Ontario) - Hotel - Tripadvisor
Frequently Asked Questions about Travelodge Ottawa East
Which popular attractions are close to Travelodge Ottawa East?
Nearby attractions include Flying Squirrel Ottawa (0.4 km).
What are some of the property amenities at Travelodge Ottawa East?
Some of the more popular amenities offered include an indoor pool, free wifi, and free parking.
Which room amenities are available at Travelodge Ottawa East?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Travelodge Ottawa East?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Travelodge Ottawa East?
Yes, free parking is available to guests.
What are some restaurants close to Travelodge Ottawa East?
Conveniently located restaurants include Laziz Broast & Grill, Broadway Bar & Grill, and Sushi Kan.
Are there opportunities to exercise at Travelodge Ottawa East?
Yes, guests have access to an indoor pool during their stay.
Are pets allowed at Travelodge Ottawa East?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Travelodge Ottawa East?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Travelodge Ottawa East?
Many travellers enjoy visiting Parliament Hill and Buildings (7.4 km), Rideau Hall (7.5 km), and Laurier House National Historic Site (5.8 km).
Is Travelodge Ottawa East accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.