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Capital Hill Hotel & Suites

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Capital Hill Hotel & Suites
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662 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Dartmouth NS
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 days ago NEW

We are two 50 something women who stopped in Ottawa for an overnight stop after a family reunion. I picked this hotel both for the price an location. I was not disappointed. The only down side was the first snowstorm of the year stopped us from doing the walking tour we wanted. However we did get to spend some time... More 

Helpful?
Thank jojo305
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed here for 5 nights in October.. Location is amazing! Staff were lovely... Convenient en suite kitchenette was amazing! Grocery store about 10 minute walk away... Gym about 5 minutes away... Rooms could use an update but I'm not that fussy!!

Helpful?
Thank Caltp
Bear River, Canada
Level Contributor
68 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 week ago via mobile

Spent three nights at this hotel as part of an east coast trip, booked through Hotwire and had concerns at some of reviews. We had no car as travelling by train so no issues regards parking. Think we had one of the rooms that had been refurbished. Had everything we needed although would have been nice to have had larger... More 

Helpful?
Thank beckybearriver
Toronto, Canada
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

This hotel is in a great location for all the main sites in Ottawa. It is within walking distance of many and has a taxi stand outside for more distant sites. It is reasonable, clean, and comfortable. Not luxurious but acceptable. On the downside, there are no in room safes and the TV reception is poor and sporadic. I would... More 

Helpful?
Thank Celizabeth125
Hayling Island, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I am staying here as I write this and frankly it is a bit tired and if I am honest and based on my experience would not make a 2 star grading. The decor needs updating, it is very dark and dingy throughout. My room is very tired nobody has cleaned under the beds or the sofa for a good... More 

Helpful?
1 Thank Jon G

Travellers are raving about these Ottawa hotels

Ontario, Canada
Level Contributor
195 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 weeks ago via mobile

The best thing to be said about this hotel is the location to Parliament and the War Memorial which is why we were in Ottawa (Remembrance Day Ceremonies) and the Byward Market. The parking is atrocious so it is a good thing we could walk everywhere. The room was adequate but nothing special.

Helpful?
Thank CarbonLilies
Ontario, Canada
Level Contributor
5 reviews
Reviewed 3 weeks ago

This hotel is ideal for those of you who want to get as close to Parliament Hill as you can get. With Tim Horton's a few steps down the road and a Starbucks right around the corner! While staying in Ottawa we decided to walk instead of trying to find a decent parking spot as there isn't many options for... More 

Helpful?
Thank rls246
Urmond, The Netherlands
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 weeks ago

To start off with the positives: This hotel has a great location. The rooms are very spacious, with a separate seating room and bedroom. Parking lot behind the hotel. BUT; the rooms are really old fashioned and in need of a make-over! It smelled a bit musty. Everything looked worn out, cables are not tidy eliminated, there was a weird... More 

Helpful?
Thank Saskia-W
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

Thank you for choosing to stay with us, and sharing your experience. We have been monitoring and taking note on all of the feedback provided from our guests, and we are in the process of planning some exciting new changes to our guest rooms, which will be implemented in phases beginning this winter. The first, being new mattresses throughout, followed... More 

Toronto, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 October 2016 via mobile

Location-wise, Capital Suites is a very short walk from the Parliament buildings, Byward Market, National Gallery, Rideau Centre, Shaw convention centre, the Canal, etc. Tim Horton's is only a few steps down the street. However ... Upon arrival, there is extremely minimal on-site parking (good luck finding it). Not even a decent / safe place to pull in to unload... More 

Helpful?
Thank kproulx
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

It is always very unfortunate to learn when someone does not fully enjoy their stay with us. We read each and every review which allows us to look at the different areas we can improve upon to meet the needs of our guests. You are most certainly correct in that we do not have a swimming pool or hot tub,... More 

Montreal
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 October 2016

I might be close to 60 hotel nights this year only, and this is the worst hotel I've stayed in so far... This hotel is seriously lacking in many ways. Staff is not particularly friendly. Horrible parking, tiny and packed with cars in a total mess. Self parking but you need to leave your keys so they can move your... More 

Helpful?
Thank Dudeneverstop
Capital88, Director of Sales at Capital Hill Hotel & Suites, responded to this review

We are sorry to hear that you did not enjoy your stay. As a 3 1/2 star rated hotel, we do market to the budget conscious traveller who would like to stay directly in downtown Ottawa in a clean and comfortable hotel at a fair and reasonable price point, with our amenities clearly outlined on our website. That being said,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Locally owned and operated we are a 3 1/2 star hotel, with 5 star friendliness. Located in the heart of the Nation's Capital, we are a smoke free property with 152 guest rooms and 10 meeting rooms. We are situated in the midst of the city's business and tourist district; only two blocks from Parliament Hill. The only way you'll get closer to the hill, is if you get elected. ... more   less 

Additional Information about Capital Hill Hotel & Suites

Address: 88 rue Albert Street, Ottawa, Ontario K1P 5E9, Canada
Region: Canada > Ontario > Ottawa
Price Range: $109 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capital Hill Hotel & Suites 3*
Number of rooms: 150
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Also Known As:
Capital Hill Hotel Ottawa
Capital Hill Hotel And Suites
Capital Hill Ottawa
Capital Hill Hotel & Suites Ottawa, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Capital Hill Hotel & Suites staff and other travellers.
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Questions? Get answers from Capital Hill Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel!!!”
 of 5 bubbles jong661, 15 Nov 2016 | Read review
“Great location for sightseeing , shopping and eating . We had a back corner room very quiet .”
 of 5 bubbles D5103OQwendyl, 4 Oct 2016 | Read review
“Book any room, all good.”
 of 5 bubbles IanF24, 24 Aug 2016 | Read review
“enjoyed the room I had”
 of 5 bubbles Gennie099, 5 Aug 2016 | Read review
“I had a room above the door to the hotel and it was quiet and nice”
 of 5 bubbles Pedroofluquillo, 3 Aug 2016 | Read review
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