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Comfort Inn West

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Traveller (77)
Room & Suite (39)
Dining (8)
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Overview
  • Excellent20%
  • Very good39%
  • Average22%
  • Poor11%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
Multilingual Staff
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Comfort Inn West
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Offers from Comfort Inn West
Special Offer: Choice Privileges = More
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Reviews (414)
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84
149
91
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31
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LanguageEnglish
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84
149
91
44
31
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All reviewsroom was cleancanadian tire centermajor highwayottawa senatorsstayed one nightthe breakfast areabreakfast staffcontinental breakfastlots of parkingfridge and microwavewave poolhockey gamerestaurants and shoppingminute driveeasy accesscomfortable staytwo double beds
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1 - 5 of 399 reviews
Reviewed 4 days ago

Reserved online and when I got there was told that the room was on the 2nd floor. I have a mobility issue and cannot walk up stairs. Was told I should have mentioned it online but did not see where I could have. Did not...More

Thank Melclee
Reviewed 1 week ago

nice hotel, very clean with employees very polite especially in the breakfast lounge. very helpful staff at the front desk. the rooms were spacious and clean. the only downfall is that the reserved rooms for my students were on the first floor where they had...More

Review collected in partnership with this hotel
Thank sjeanniton
Reviewed 1 week ago

First the good: We were traveling with a dog and this hotel has lots of grassy areas for the dog to sniff and do dog stuff. The hotel is clean and well maintained. Our room was very spacious I would stay here again, BUT. ....More

Review collected in partnership with this hotel
Thank Randy M
Reviewed 1 week ago

Substandard.......Dirty room smelled like dog pee near the furnace area. The thermostat dial was broken and unreadable. The windows were very dirty. All we wanted was a good cup of coffee. We were told at the desk (by the rude lady) that fresh coffee isn't...More

Review collected in partnership with this hotel
Thank thinreader
Reviewed 2 weeks ago

For the last seven years this hotel is my second home. Because of my work I stay in Kanata Tuesday to Friday and this hotel gives me everything I need to be comfortable. Friendly and helpful staff and nice , quiet and clean place to...More

Review collected in partnership with this hotel
Thank drazenz2018
View more reviews
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$108 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$108 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (77)
Room & Suite (39)
Dining (8)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Laurie W
January 14, 2018|
AnswerShow all 2 answers
Response from Bonhom52 | Reviewed this property |
As far as we could tell, it has been renovated. Clearly it has some 'history', but our room was clean and the restaurant area was good and comfortable. We didn't use the pool, but may others did.
0
Votes
Brandie S
May 17, 2017|
AnswerShow all 4 answers
Response from Arubaman2016 | Reviewed this property |
Hi yes, they also will allow any other creature. They have free mice staying with them. It’s a dump. Your cat might get pissed off
0
Votes
Room Tips
"Ask for a room not facing the 417"
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"Very clean and well kept"
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"See note above."
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"We asked for a ground floor room so we could park right next to our patio door."
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