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Les Suites Hotel Ottawa

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Traveller (247)
Room & Suite (332)
Dining (30)
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Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“washer and dryer”(128 reviews)
“full kitchen”(236 reviews)
“rideau centre”(190 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Offers from Les Suites Hotel Ottawa
Offers & Announcements: BOOK DIRECT - save 20%
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Reviews (1,896)
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829
642
195
79
49
Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spaceparking garageliving areatwo blocksstreet noisepull out couch
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461 - 465 of 1,794 reviews
Reviewed June 21, 2017

My family and I stay here regularly, and we are always treated with the best care from the Management and the Service employees at Les Suites. The location is perfect for our needs and is within walking distance of some of the best restaurants, Ottawa...More

Review collected in partnership with this hotel
1  Thank Cinemasound
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded June 22, 2017

Dear Cinemasound, Thank you for your continued patronage and for your awesome review! It’s always a pleasure to hear that we are the destination of choice! Our fantastic downtown location, friendly Team Members and spacious, well-equipped suites with five appliances are definitely some of the...More

Reviewed June 19, 2017

Great suite, great location/ needs TLC- Bathroom light was dangerous / needed a cover, blankets were awful , pillows? Walmart ... Kitchen dishsoap sludge ... Very little foaming power, carpets? Stained... Great location, Nice Staff, parking adequate but low ceilings, the rest? Upgrade!!! You're in...More

Review collected in partnership with this hotel
Thank Lisa C. F
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded June 20, 2017

Dear Lisa, I’m so pleased you enjoyed our spacious suites, our fantastic downtown location and awesome Team Members! I am perturbed about your comment regarding a dangerous bathroom light. At Les Suites, the health and safety of our guests and employees is always of the...More

Reviewed June 19, 2017

We enjoyed our stay here. The hotel is centrally located just 5-10 minute walk from all the downtown activities - parliament, museums, Byward market, and the canal. It has quite a bit of space and has all the amenities of your own personal apartment with...More

Review collected in partnership with this hotel
Thank Marci C
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded June 20, 2017

Dear Marci, It’s always a pleasure to hear about our awesome Team Members and thank you for recognizing them! Our one-bedroom Premiere Executive King Suites are quite spacious and I’m thrilled you enjoyed it along with our fantastic downtown location. I look forward to providing...More

Reviewed June 18, 2017

Les Suites was a great place to stay for 3 nights. clean, spacious rooms, centrally located. staff were helpful and courteous. we lost the top to the coffee pot, somehow??, graciously replaced, no problem. I would recommend for business or leisure.More

Review collected in partnership with this hotel
Thank Carolyn K
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded June 20, 2017

Dear Carolyn, As an independent, non-branded hotel we definitely appreciate your recommendations and 5/5 rating – thank you! It would be a pleasure to welcome you back on your next stay in downtown Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Team of the...More

Reviewed June 18, 2017

Stayed in a 2bedrrom suite with family, love this place !!! So close to market, get your own fresh cheese and produce for breakfast and snacks Close to good restaurants in market, shopping and so many other venues, shaw centre, parliament bulding, Rideau canalMore

Review collected in partnership with this hotel
Thank O4868QZlouise
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded June 19, 2017

Dear O4868QZlouise, Congratulations on your graduation and I’m so pleased that you and your family enjoyed your stay with us! Our location is perfect for our guests who just want to park their cars and walk to great shopping, restaurants, museums, festivals, etc. It would...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$137 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (247)
Room & Suite (332)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Julie L
March 20, 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
March 20, 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
December 1, 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"There's some inevitable street noise, ask for a quieter room."
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"ask for a renovated room, ask for a room not facing the Byward market"
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"Higher floors give a good view."
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"Hotel is newly renovated and all rooms are lovely."
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