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Residence Inn Ottawa Downtown

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Traveller (111)
Room & Suite (212)
Dining (25)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
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Reviews & more
1,199Reviews
361Photos
15Q+A
100Room tips
Traveller rating
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Popular mentions
Conveniently located and with parking at a reasonable price. If you go there in the weekend, ask at the reception as it seems that there is a close by parking in the weekends that it is for free. The hotel is well mantained but the room was a bit outdated. Very clean and well
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Response from N R, General Manager at Residence Inn Ottawa Downtown
Responded 1 week ago
Hi chYULito, Thank you so much for your kind comments and glad your stay was to your satisfaction. I am also happy that everything was in walking distance and that does save a lot of time. We look forward to your return. With kind regards, NR
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This Residence Inn is situated downtown and is short walking distance to many Ottawa attractions. The room was spacious for 4 people and the breakfast was good. The pool and workout room are nice and the overall property was in good shape. I was able to use rewards points as
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Response from N R, General Manager at Residence Inn Ottawa Downtown
Responded 2 weeks ago
Hi gstof1970, Thank you for your comments on the Hotel and the location and we appreciate it. I am glad you choose to be back again and we assure you of our best services. With kind regards, NR
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I stayed in residence inn with family. It exceeded my expectations as have spacious suites with living , seperate bedroom and kitchen. Kids love breakfast and enjoyed swimming in pool. Location is perfect as 4 min walk to parliament hill and 6 to 8 walk to canal.
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Review collected in partnership with this hotel
Response from N R, General Manager at Residence Inn Ottawa Downtown
Responded 2 weeks ago
Hi Inspire25359001409, Thank you so much for your wonderful comments and it makes us proud to be of service to our guests in a way that they enjoy their time with us! We look forward to your return. With kind regards, NR
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This property is at a nice location with everything at a walking distance (pretty much) and that's a good thing.However, not so good is that hotel amenities, decor and even appliancies are all very dated. Microwave in our room was really old - same for all other appliances. I
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Review collected in partnership with this hotel
Response from N R, General Manager at Residence Inn Ottawa Downtown
Responded 2 weeks ago
Hi Inspire52275432356, Thank for your comments after your recent stay with us and I am sorry about the property related comments and we will be undergoing major renovations this year and most of the issues you've mentioned will be addressed. The Light refreshments on both nights were not to take place and if anyone said otherwise, I am sorry about this. Usually on holidays with low occupancy we do not conduct these as food usually comes from an external kitchen which does not operate. I do apologize for any inconvenience caused and we look forward to a much better experience once we are renovated. With kind regards, NR
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Long intense work trip but phenomenal suite to come "home" to every evening. Good breakfasts, friendly staff. Always a pleasure to stay here. Love having the ability to cook for myself if I choose. Perfect location for visiting or working. If bringing a car, note that the
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Response from N R, General Manager at Residence Inn Ottawa Downtown
Responded 4 weeks ago
Hi Laura B, Thank you so much for the wonderful comments after your recent stay with us. I am glad that the Hotel suited all your needs. We look forward to your future visits. With kind regards, NR
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Is there a washer/dryer in each suite? We are hoping to travel light.
Is there a washer/dryer in each suite? We are hoping to travel light.
Hi there, Washer and Dryer en-suite rooms are a request only, and not something we can make a guarantee on. Please let the hotel know and we will do our best to meet this request. Regards, Douglas Crosbie Guest Services Manager
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Thank you very much Apocalypstyck for assisting 557sin. You are correct, our RI Mix is hosted Monday - Wednesday (times vary), where we serve a light snack to help our guests unwind after a day of exploring or working in Ottawa. Please let us know if you need anything further. Regards, Doug Crosbie Guest Services Manager
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Hi datgood, Thank you for choosing the Residence Inn. Our 1 bedroom suites are a good size, some upwards of 600 square feet, and there usually isn't an issue with space for a family of 3. Our suites with 2 queen beds can actually accommodate up to 6 people at times. Our corner suites are larger, and can be around 800 square feet. The living rooms in the corners are much larger, and the kitchen does have a bit more space. When we have the two bedroom suites available, they are laid out as a corner suite with the addition of a studio as the second bedroom. They are closer to 1000 square feet, and your child would have their own bedroom. Please feel free to contact me if you should you have any further questions. Douglas Crosbie Guest Services Manager
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Hi, is there parking available and if so, how much is it? Thanks
Thank you OpieOP for your question. Parking is available at the hotel, as of Jan 1st, 2017 the parking charge is 23.00/night plus taxes. Prior to Jan 1st, the charge is 21.00/night plus taxes. Please let us know if you need anything further.
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"corner suites are large with lots of natural light"
"the noise of the ventilation system is pretty stressing"
"corner rooms are very quiet and in my opinion superior"
"Become a Marriott Rewards Member!!!"
"Elevators never required a long wait- even if your room is near the top floor."
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PRICE RANGE
US$122 - US$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn ottawa downtown hotel ottawaottawa residence inn
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
177
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