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Residence Inn Ottawa Downtown

Residence InnUS$236*
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#17 of 67 Hotels in Ottawa
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Ottawa Downtown
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897 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Ottawa Downtown
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Showing 829: English reviews
Reviewed 2 weeks ago

I always enjoy my stay at the Residence Inn. The suites are the perfect size, clean and welcoming. The staff are always friendly. I find the location is great for walking and is close to the shopping Centre.

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Helpful?
1Thank jenniferhR1243FT
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi jenniferhR1243FT, Thank you so much for your patronage and please keep coming back to us!!! The spring and summer is full of activities in Ottawa and Canada Day celebrations will, particularly, be amazing this year!!! Look forward to your visit. With kind regards, NR

Reviewed 2 weeks ago

We stayed for Poutine Fest at city hall. Perfect location as it was close to all areas we wanted to visit. Great location and parking was reasonable with in/out privileges. Hotel is nice. Seems a bit older but kept fairly well. Full kitchen and washer/dryer which was perfect for wet clothes or if we were staying longer we could have...

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1Thank teknoteach
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi teknoteach, Thank you for your nice write-up on our Hotel and we appreciate it. The Poutine festival was great success and while they used to have it on Spark Street in the past the City Hall was a great venue! Parking in tight but there is oversize parking for trucks. Do come again and we have the Tulip festival...

Richmond, Canada
Reviewed 2 weeks ago

My husband, my 18 year old daughter and I stayed for one week. The service was outstanding as were the breakfasts. The rooms were very large but dated. They were very clean but seemed from the 1970s or 1980s without updating.

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1Thank Barbara0322
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Barbara0322, Thank you so much for your comments after your stay with us. We are so glad that your stay with your daughter was outstanding with our Residence inn breakfasts. Please do visit Ottawa again and we look forward to your stay with us. With kind regards, NR

Oakville, Canada
Reviewed 2 weeks ago via mobile

Used to stay next door at what is now the Metcalfe. Haven't been thrilled with Metcalfe since it went independent so tried this place out. Very pleased. Doesn't look like much outside but the rooms are nice and clean. Breakfast is included and perfectly acceptable. If you don't like the breakfast go next door to Gabriel Pizza for the best...

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1Thank notyetworldly
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear notyetworldy, Thank you very much for your kind feedback, and we were happy to host your recent stay. I will personally take your advice and give breakfast a chance at Gabriel's. I've never thought to try it, and could be a great addition to our selection of options for guests looking outside the hotel. If there is anything you...

Montreal, Canada
Reviewed 3 weeks ago via mobile

I stayed at the Residence Inn Ottawa for the first time and I was very impressed. As a platinum elite member, I was upgraded to a one bedroom suite (see pictures). Nothing fancy but comfortable and clean, which is what's most important. The staff is amazing and really pays attention to details. They even left me a handwritten note to...

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1Thank 333FrequentTraveller
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear 333FrequentTraveller, Thank you very much for your feedback from your recent stay. I am pleased to hear that you enjoyed your stay with us, and I am always happy to hear that our staff were helpful throughout your stay! If there is anything at all that you might need in the future, please let me know. I would be...

Reviewed 3 weeks ago

Breakfast is always great, service is top notch, the staff is friendly. Love being in a hotel that feels a little more like home. The rooms are large and I enjoy having a kitchen to be able to cook and have a few snacks. Room service is also very great. Great location in downtown Ottawa.

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1Thank rooney205
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear rooney205, Thank you very much for your TripAdvisor review! We are pleased to hear you enjoyed your stay, and I am happy that we played a part of a successful trip to Ottawa! Should you ever need anything, please let me know and I would be happy to help plan another trip, or answer any questions that may come...

Reviewed 3 weeks ago

I think that the rooms and facilities are clean, organized and well kept. The staff is helpful and friendly. The wifi and internet access is fast and did not crash during my stay. I especially loved the variety for the morning time hot breakfast.

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1Thank 517allisonca
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 517allisonca, Glad you liked our clean rooms and facilities and a fail-safe internet. Our Residence Inn breakfast are quite sumptuous and all was well that ended well!!! Hope to see you back at the hotel. With kind regards, NR

Calgary
Reviewed 3 weeks ago

Excellent service good value just stay for a week at a time....close to everything and lots to do....Parliament hill is close by sobeys and restaurants. Weather is good you can easily go for a walk to the canal.

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1Thank Andrea R
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Andrea R, Really love your comments after an excellent stay with us!!! Glad you enjoyed the proximity to everything in town. All of us are enthused with your kind words. We look forward to another visit. With kind regards, NR

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 3 weeks ago

I've previously tried few other hotels in Ottawa, but non of them was like this one. Very friendly, helpful, informative and curtiuos staff starting from the booking time to the time you leave the facility.

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1Thank A TripAdvisor Member
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi, I am ,indeed, so happy that you found our Hotel services to your satisfaction.We're always pleased to get such feedback and we look forward to your stay in the future. With kind regards, NR

Duncan
Reviewed 3 weeks ago

I have stayed here a few time always clean and inviting would be nice if they gave you microwave popcorn when it was eaten was there 5 day only 1 package that would be the only real complaint like I said stayed here a far bit

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1Thank Bert F
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Bert F, Thank you for your nice comments after your stay with us. Popcorn is never a problem to replace. Please feel free, on your next visit ,to call the Housekeeper and she will replace this for your daily! Thank you for your loyalty and patronage. With kind regards, NR

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Price Range: $219 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Residence Inn Ottawa Downtown Ontario
Hotel Style:
#20 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ottawa Downtown staff and other travellers.
11 questions
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Questions? Get answers from Residence Inn Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite has more room”
, 21 May 2017 | Read review
“I do not subscribe to the hang this tag on the door by 2 am if you dont want your room serviced the next day; I think its just a reason to cut down on staff. Better to just leave a note or tell the staff yourself. :)”
Brendaebear, 21 May 2017 | Read review
“Pop corn given first night but nothing after that would be nice more ofter seeing I was there for 5 days”
660bertf, 29 Apr 2017 | Read review
“Would recommend that one ask for a room with a view.”
stephent41, 28 Apr 2017 | Read review
“The corner rooms are larger than others. Elevators tend to be noisy so ask for room away from them”
jeaneneh2017, 12 Apr 2017 | Read review
5 of 5
Residence Inn
US$236* /night
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PricelineUS$245
TripAdvisorUS$236
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Prices are for 1 room, 2 adults
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