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Hampton Inn by Hilton Ottawa

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Traveller (263)
Room & Suite (226)
Dining (22)
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About

#8 of 74 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
The Hampton by Hilton Ottawa hotel is located in the east end of Ottawa, minutes from the heart of downtown. The hotel is within walking distance to the St. Laurent Shopping Centre, one of Ottawa's major shopping centres, located only 1.5 km away which offers 220 retail stores and many restaurants from which to choose. In a short distance you can also dine at Boston Pizza, Perkins Restaurant or Lone Star Texas Grill. The many attractions of Canada's National Capital are located just minutes by car. The Byward Market, which has a variety of bistros, boutiques, and restaurants, is located 6 km from our Hampton Inn hotel. We feature 179 rooms which include hospitality suites, deluxe king suites and rooms with a king or two queen size beds. Hampton by Hilton Ottawa hotel amenities include underground parking, wireless high-speed internet, indoor pool, exercise room, coin laundry, automated teller (ATM), safety deposit boxes and luggage storage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Iron
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Chinese
Hotel links
Special Offer:Price Match Guarantee
1,647Review19Q+A100Room tips
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m0khm0kh wrote a review Apr 13
Toronto, Canada770 contributions111 helpful votes
+1
Well, let us start by the pros. Check-in process was easy and so fast. Even the receptionist guy was so friendly and upgraded our family room to a suite which with King size bed and sofa bed in the entrance area. It was a very nice gesture. We got our room in the 5th floor. Room was up-to-date, spacious with nice decorations and overlooking the Courtyard which was a nice view, and sun entered the room most of the time. It has a microwave which is a good thing, mini fridge, sink inside the room too. Bathroom is spacious. One of its cons that that the air extractor works when you switch on the lights. It is a bit annoying when you are taking shower in cold days... It needs to be on a separate switch. Hotel location is nearby everything. You can stroll in the neighborhood and walk on the "Rideau River" by just few minutes walking. Parliament buildings and museums are not so far by car, around 15 to 20 minutes by car. Free parking is a good thing offered by the hotel. There are limited spots indoor parking. If it is full, you are allowed to park on an open parking area just beside the hotel. Nice indoor pool, but it is very small. It needs to be cleaned more frequently for a busy days. It is a little bit tricky to locate the pool or the gym, signs are missing to direct you to the right place. I see that signs are needed to be put to guide to the exact location. Only information we knew that they are located on the 4th floor. Coffee is offered 24/7 at the entrance area which is very nice thing. Breakfast has a lot of varieties, such as scrambled eggs, boiled eggs, cream cheese, sausages or turkey, fruit, muffins, jam, peanut butter, honey, waffle, cereals, toast, baggles and juices. I see it is more than enough... The most annoying part is the "breakfast area". It is very small that can hardly suit the guests. So you will be standing in a long line. Even after that it will be hard to find a spot to eat. The second annoying thing is the breakfast staff... We didn't feel that we were welcomed at all...! I felt that one of them spoke in a rude manner asking one of my kids if she is done to step away for other guests inline.. It was the first time to have such attitude in a hotel. Also I felt that the same lady keeps watching what we were taking for our breakfast. We didn't feel comfortable at all.. I saw other negative comments regarding those staff too... It needs to be considered by the management.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gtrotter2008 wrote a review Mar 2024
Ottawa, Canada188 contributions78 helpful votes
Yes, it might be "just" a Hampton Inn for many but this hotel is in its own level. I have stayed several times in this hotel and never had an issue. Excelleny customer service. The friendly staff is amazing from janitors to housekeeping, from front desk to the breakfast staff. Clean property, excellent location, renovated rooms and a good night sleep. Why to stat in Chateau Laurier, if you can stay in Hampton Inn on Coventry.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CPJT wrote a review Mar 2024
Nanoose Bay, Canada19 contributions5 helpful votes
We stayed here for five nights while in Ottawa and were delighted with our experience. The property is well maintained all of the staff members we dealt with were friendly and efficient. Both the room itself and the bathroom was extremely spacious with plenty of room for our family of four. The hot breakfast was very good with eggs, meat, waffles, oatmeal and a variety of other hot and cold options each day. The central location of the hotel is a real benefit. We used Uber to get around and it seemed like you could get anywhere in the city in just a few minutes. All of the staff we encountered were very helpful and friendly - especially Hilary in the breakfast room! We met her on our first day and she greeted us like family every day after that. You couldn't help but smile when Hilary was around, whether because or her warm and encouraging personality or her wonderfully Irish accent and sense of humour. Hilary is an absolute gem and made our stay in Ottawa that much more memorable. We made a point to find her before we left so we could all give her a goodbye hug - that's the kind of impact she has on people. Thank you, Hilary, from your friends Peter, Clarice, Janel and Troy! A couple of minor points: We found the pool a bit cool, but perhaps that's just personal preference. And the wifi seemed a bit spotty at times. We would stay here again in a heartbeat.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The breakfast area can get crowded on the weekends, so best to arrive early if you can.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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momtravelswith3 wrote a review Jan 2024
Canada249 contributions307 helpful votes
This was a surprising find! We travel to Ottawa a couple of times per year and usually stay by the airport for convenience and free parking. Availability was reduced on this weekend and I decided to give this property a try. Great choice! A good location connected to the convention center. Easy access to most areas in Ottawa, but you will need a car. Free covered parking, free hot breakfast and large, clean rooms. The hotel was very busy with several sports teams staying so 1 night the parkade was full and we had to park outside in overflow parking at the convention center, a minor inconvenience. My biggest complaint would be the layout of the breakfast area. Where the food is located is very narrow so if even 1 person is getting an item it basically blocks all other guests from getting by. Opening up the area and spreading out the food stations would really help with congestion and make breakfast more pleasant for all. The food offerings were the most basic of other Hampton Inns that I have stayed at. Our room was surprisingly large and very clean and comfortable. We had opportunity to use the guest laundry and this amenity was appreciated. Will certainly consider staying here on a future visit to Ottawa.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Be patient when going down to breakfast, it is not well laid out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CanadaFamof4 wrote a review Jan 2024
Ontario, Canada118 contributions35 helpful votes
Our 3rd stay at this property, it’s very reliable. Good access to downtown with a car, and enough free parking (underground with key access or overflow outside at back. Rooms are spacious with multiple areas to get ready (mirrors and sinks) Breakfast is typical Hampton: serviceable.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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lfjoliver wrote a review Dec 2023
BC78 contributions58 helpful votes
I stayed here for several nights while on a business trip in Ottawa. I stayed at a different hotel first to be close to the training I was taking, but wish I had stayed here the whole time! The staff are super friendly (especially the breakfast lady!) from check in to check out. My room was lovely and clean, modern and well decorated. I LOVE that they designed the room with an ACTUAL FAN in the bathroom as well! It is a small thing, but can make all the difference to your comfort when rooming with someone else. They didn't have a restaurant on site, but right out the back and around the corner is another hotel that does. I ate there twice and the food was good. I will DEFINITELY be back when I return to Ottawa! Highly recommended!
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Date of stay: November 2023
Value
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Cruiser60185490922 wrote a review Nov 2023
3 contributions
Overall a great stay. Rooms were clean and spacious. We stayed for 3 nights and only issue was getting to breakfast on the weekend which was very chaotic. So many people, hard to get into the breakfast area, move around and then try and find somewhere to sit. Indoor parking was full early on the Sat night and so had to use the outdoor parking, but was well lit to walk to the hotel.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GeorgeBud2021 wrote a review Oct 2023
Newmarket4 contributions11 helpful votes
Great location, service, accommodation, breakfast included, value. This hotel has though of everything. Very comfortable beds and pillows. Perfect location to downtown and other suburbs with location to highway. Protect Hillary at all costs....the most lovely, friendly employee in the hospitality business! Would stay here again, no question.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded Oct 25, 2023
Dear GeorgeBud2021 Thank you so much for taking the time to review your stay at our hotel. We are so happy that you enjoyed your stay and the convenient location of our hotel. Hilary is a valued member of our amazing team so thank you for recognizing her! Hope to welcome you back soon! Sincerely Nuala Dinardo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KPL83 wrote a review Oct 2023
Trinidad15 contributions4 helpful votes
Spent a wonderful Thanksgiving weekend at this hotel. The coffee station at Hampton Inns are always a plus. The rooms were clean, upgraded and very spacious. The pool area is also upgraded and clean. The breakfast was sufficient just very busy with limited seating. I would definitely stay at this hotel again!
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Date of stay: October 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded Oct 25, 2023
Dear KPL83, Thank you for staying with us and for taking the time to review your stay! We are so happy that you enjoyed our spacious rooms as well as the many amenities that our hotel offers. Our breakfast area is always very busy especially on weekends but glad that you enjoyed it! We are so happy that you will stay with us again! Sincerely Nuala Dinardo GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Willowgen wrote a review Oct 2023
Tamworth, Canada29 contributions12 helpful votes
My husband and I had a wonderful stay here. The rooms are spotless and so quiet. The complimentary breakfast was also awesome and the staff were very helpful. Swam in the pool while we were there which was clean and quiet.
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Review collected in partnership with Hampton
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nuala Dinardo, General Manager at Hampton Inn by Hilton Ottawa
Responded Oct 25, 2023
Dear Willowgen, So happy that you and your husband enjoyed your stay. We have the best housekeeping team so thank you for recognizing all their hard work to make sure the rooms are spotless! We are happy that you enjoyed the complimentary breakfast and the pool. We look forward to hopefully welcoming you back soon! Sincerely, Nuala
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$180 - C$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn by hilton ottawa hotel ottawa, hampton inn ottawa, ottawa hampton inn
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
179
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hampton Inn by Hilton Ottawa - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hampton Inn by Hilton Ottawa
Which popular attractions are close to Hampton Inn by Hilton Ottawa?
Nearby attractions include Ottawa Champions Baseball (0.3 km), Ottawa Train Station (0.7 km), and Rideau Sports Centre (1.1 km).
What are some of the property amenities at Hampton Inn by Hilton Ottawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn by Hilton Ottawa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hampton Inn by Hilton Ottawa?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn by Hilton Ottawa?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hampton Inn by Hilton Ottawa?
Conveniently located restaurants include Louis' Restaurant & Pizzeria, Chickpeas, and Roger's Italian Bistro.
Are there opportunities to exercise at Hampton Inn by Hilton Ottawa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn by Hilton Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn by Hilton Ottawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn by Hilton Ottawa?
The staff speaks multiple languages, including English, Spanish, French, and Chinese.
Are there any historical sites close to Hampton Inn by Hilton Ottawa?
Many travellers enjoy visiting Parliament Hill and Buildings (3.3 km), Rideau Hall (3.8 km), and Laurier House National Historic Site (1.8 km).