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The Westin Ottawa

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#5 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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The Westin Ottawa
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1,983 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

the Westin hotel was one of my best weekends i've had. the service was absolutely amazing. the pool area was very kid friendly. the view of parliament was very nice to have. the 2 courts were nice for me and my friends. the cute little mini parliament dog pound was good for my pet. the rooms were very comfortable to...

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Helpful?
Thank francesco f
Brussels, Belgium
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The Westin Ottawa is my go-to hotel in Ottawa. Situated in the immediate downtown core, right on the canal, you could not possibly be closer to Parliament, the Byward Market and Rideau Centre. Rooms are modern and well appointed. For our last stay, we were in the process of moving back from Europe which required an extended stay in hotels...

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1Thank KMacK_CDN
About Hotel's Favourite Review
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear KMacK_CDN, Thank you for taking the time to review our hotel! I am delighted that you consistently have an excellent experience staying with us, and that our team has provided great service! Welcome back to Canada, we hope your move was smooth and successful! We hope to see you again soon! Be well, Ross M General Manager

Ottawa, Canada
Reviewed 2 days ago NEW

We were upgraded to a wonderful corner room overlooking the Rideau Canal. As usual,staff were welcoming and efficient. The room was immaculate, with big windows and excellent comfortable mattress and pillows, and good quality linens. Good brunch at Daly's and an overall great getaway. I'd stay there again without hesitation.

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Thank Marc F
Ontario, Canada
Reviewed 1 week ago

It's a great hotel, nothing to complain about. If you're going to stay in a 5 star hotel, I suggest you spend the extra few bucks and get a better room with a better view. Personally I am not a fan of valet parking, only because you have to wait for your vehicle, and that is the case with most...

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Thank CanuckW0rldTraveller
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear CanuckW0rldTraveller, Thank you for your feedback! I am pleased that you enjoyed your stay with us and do hope that we see you again! Be well, Ross M General Manager

Montreal, Canda
Reviewed 1 week ago via mobile

Stayed here with 4 children. Very nice and clean. The pool area is very nice, lots of other children there too. There was a full work out room. The in-house restaurants and room service were all very expensive. Parking is 25$ a day or 45$ for valet. I found that to be extremely expensive. Parking on the street is almost...

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Helpful?
Thank Traveller_mom2
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Traveller_mom2, Thank you for taking the time to review our hotel! I am delighted that you and your family enjoyed your stay with us. I hope you had ample time to explore our beautiful capital city! Here at The Westin Ottawa we view feedback as a gift and a way to enhance and improve upon each guest experience, I...

Woodbridge, Canada
Reviewed 1 week ago

This hotel is business class hotel with Steak and Seafood Restaurant in the main lobby; and breakfast a couple of levels up. Apart from the clean and well appointed rooms, the key benefit of this hotel is it's location. It is connected to a very nice shopping mall with Nordstroms and other nice stores. From the outside, you are a...

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Thank DadBooksTrips
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear DadBooksTrips, Thank you for your feedback! I am delighted that you had an excellent experience staying with us here at The Westin Ottawa! We hope you had ample time to explore our beautiful capital city! We consider ourselves lucky to be situated right in the center of it all. We hope to see you again soon! Be well, Ross...

Reviewed 1 week ago

I stayed at this hotel twice. This place definitely one of the top choices to stay in Ottawa. The location and service are perfect. The rooms are really nice but a little dated. But the hotel's ballroom and the sounding area is under construction right now that I experienced noise issue in both of my stays. The management team was...

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Thank Kristen L
Montreal, Canada
Reviewed 1 week ago

I stayed one night with my husband and a couple of friends (two separated rooms). My husband and I got there early (around noon) and the manager offered us to purchase an upgrade to get a room right away (which we did and thought it was nice of him to offer). We had called ahead to inquire abour the pool...

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Helpful?
Thank celinecoucou
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear celinecoucou, Thank you for your feedback. We would like to apologize for the inconvenience regarding the pool. It's rare that our pool is out of service and although we always try to have a second option, we can see how this would be disappointing. I will be taking your comments back to our operations team and will also have...

Halifax, Canada
Reviewed 1 week ago

Great location, walkable to downtown (was there on business) but close to shopping, the market and the canal. Modern hotel with great service, great food. Service was excellent from check-in to in-room dining to the restaurant.

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Thank Terri D
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Terri D, Thank you for the feedback! I am delighted to hear that you had an excellent experience staying with us here at The Westin Ottawa. We hope that means we'll see you again soon! Be well, Ross M General Manager

Saskatoon, Canada
Reviewed 2 weeks ago

Hotel is easy to find, right in the heart of downtown. If driving, parking can be a little tricky depending how busy the underground parking lot is. Close to everything you need, grocery store, liquor store, shopping, restaurants, nightlife and transit systems. The attached restaurant is fantastic, very good food and a great atmosphere. If you can request a view...

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Helpful?
Thank michelleemard
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear michelleemard, Thank you for your feedback. I'm delighted that you had an excellent experience staying with us and that you enjoyed Daly's restaurant and the view! We hope you had ample time to explore our beautiful capital city! We hope to see you again soon! Be well, Ross M General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Daly's
Daly's
Cuisines: Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more   less 

Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $179 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
Reservation Options:
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin
The Westin Ottawa Ontario
Hotel Style:
#2 Business Hotel in Ottawa
#2 Luxury Hotel in Ottawa
#3 Green Hotel in Ottawa
#6 Family Hotel in Ottawa
#6 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Ottawa staff and other travellers.
11 questions
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Questions? Get answers from The Westin Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views”
 of 5 bubbles S3898ULfrancescof, 28 Mar 2017 | Read review
“Get a corner room”
 of 5 bubbles MarcF765, 27 Mar 2017 | Read review
“The North West corner rooms have beautiful view.”
 of 5 bubbles CanuckW0rldTraveller, 21 Mar 2017 | Read review
“A quite room”
 of 5 bubbles 626kristenl, 20 Mar 2017 | Read review
“At this time, the city is undergoing lots of construction so rooms with a view will have "obstructed view" by cranes.”
 of 5 bubbles celinecoucou, 20 Mar 2017 | Read review
5 of 5