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Comfort Inn Ottawa East

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Comfort Inn Ottawa East
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95 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Sudbury, Canada
Reviewed 5 days ago NEW

when we travel we always stay at a Comfort Inn. I booked our room here for a two night stay as it was close to the Riverside Hospital where my husband was going to have eye surgery. After booking, I started to read some of the reviews on line and thought, omg, what kind of dive is this place? As...

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Helpful?
Thank Arlene R
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Arlene, On behalf of the Team at the Comfort Inn Ottawa East, thank you so much for sharing your excellent experience with the TripAdvisor community! It would be a pleasure to provide you and your husband a warm welcome back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager

Kitchener, Canada
Reviewed 4 weeks ago

We spent Saturday night here just before family day so it was busy. Our room was clean and modern enough. It was quiet even though the place was full. Breakfast was busy but there was enough food. It was good too! Can't complain about a place with free food, parking and wifi. If you can find a better price closer...

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Thank Rebecca I
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Rebecca, It’s always a pleasure to hear when our guests have a great stay and thank you for your awesome review! The hotel does offer great value for money with our complimentary breakfast, parking and wifi and reasonable prices for our clean and comfortable rooms. Once again, thank you for your review and it would be a pleasure to...

St.Marys, Canada
Reviewed 4 weeks ago

Will not stay here again. Need to fix the breakfast issues and when you have a lot of people staying in the hotel there is not enough hot water for everyone. Sidewalks and parking lot very icy with no salt put out..

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Thank David R
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear David, I truly appreciate your 3/5 rating but am disappointed that you will not stay with us again. Because our breakfast area is on the smaller side, we do offer our guests trays so they can easily bring breakfast back to their rooms if seating is not available. Our complimentary WIFI is perfect for guests who just want to...

Niagara Falls, Canada
Reviewed 4 weeks ago

As a diamond choice rewards member I usually enjoy a bit of special treatment at Choice hotels - not this time. No upgrade offer, no welcome gift. Call me spoiled, but I stay in Choice hotels 60 plus nights a year. HOWEVER, the people were friendly, the room was clean and comfortable, the breakfast was hot and the price was...

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Thank Derrick T
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Derrick, Thank you for your good review mentioning our friendly Team Members, complimentary hot breakfast and clean & comfortable rooms! As a Diamond Choice Member, our Team should have recognized your status and I do sincerely apologize. Once again, thank you for your comments as it’s only through guest comments such as yours that we can continue to improve...

Reviewed 4 weeks ago via mobile

Thus hotel us a bit hard to find. Make sure you put it in your GPS or get good bearings. The hotel itself is clean, but there were a few issues with toilets not shutting off. Our room had both a fridge and microwave. Breakfast room was cramped and not enough seats to handle the rush. Granted the hotel was...

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Thank Tim A
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Tim, Thank you for your good review and I’m pleased you enjoyed your stay with us! Our hotel definitely offers great value for money with complimentary breakfast, parking and wifi. Because our breakfast area is on the smaller side, we do offer our guests trays so they can easily bring breakfast back to their rooms if seating is not...

Kingston, Canada
Reviewed 4 weeks ago

Although the room seemed a little dated, the service was good, the breakfast was very good and the facilities were all clean. The room faced a road but I didn't hear any noise at all. Breakfast covered all the food groups.

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Thank egiori
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Egiori, It was a pleasure hosting you and thank you for your excellent review mentioning our good service, quiet location, cleanliness and complimentary breakfast. It would be a pleasure to host you again on your next trip to Ottawa! Sincerely, Peter Switzer General Manager

Toronto, Ontario, Canada
Reviewed 6 February 2017

Compared to the other nearby hotels, this one is the cheapest however, you get what you paid for. This is a no frills place - no pool, exercise room. One computer to use as their "business centre". Small check-in area and front desk. Small breakfast area - will get crowded during busy times, opens 7 a.m. but they are not...

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Thank wildkard
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Wildkard, Thank you for your good review mentioning our fantastic value for money and our complimentary breakfast! The basic WIFI in the hotel is ideal for web-surfing and checking email. When several devices are logged on at one time, the speed will be slower than normal and I do apologize. Our location is perfect for our guests who prefer...

Brampton, Canada
Reviewed 24 January 2017

Stayed here over this past weekend and the staff was lovely, the breakfast was simple but very sufficient, and the rooms were clean. Yes the tub was a little worn, but the shower worked great. The toilet did keep running but it was a simple fix. Would definitely consider again when I come into town.

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Thank dmgirl66
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear dmgirl66, Thank you for your awesome review and for mentioning our Team Members, complimentary breakfast and room cleanliness. I look forward to providing you a warm welcome back on your next stay in Ottawa! Sincerely, Peter Switzer General Manager

OutskirtsOfOttawa
Reviewed 3 December 2016

We have been staying here for the last few years while attending our Christmas party at a local restaurant. Great location for us as we can have a few drinks, enjoy the party and walk back to the hotel. Our rooms have always been clean and well-appointed, the beds super-comfortable and this year I noticed the new bathtubs! Like most...

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Thank KJMP123
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear KJMP123, It’s always a pleasure to hear from our return guests and thank you for your fantastic review mentioning our new bath tubs, and great staff! Once again, thank you for your continued patronage and I look forward to providing you a warm welcome back on your next stay in Ottawa! Sincerely, Peter Switzer General Manager

Notre-Dame-de-l'Ile-Perrot, Canada
Reviewed 20 November 2016

I stay at the motel 2-3 times a year when visiting Ottawa, we have a dog and it is very convenient to have a room on the ground floor, they have a good breakfast, clean room and a very comfortable bed with great pillows. I only have 1 problem and that's the sliding door, I have staying in the same...

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Helpful?
Thank teddebare
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Teddebare, Thank you for your continued patronage and for your great review mentioning our good breakfast, cleanliness and comfort! Not only are we pet-friendly but we are one of the few hotels in the Ottawa area that does not charge a pet fee! Please do contact me directly at 613-744-2900 as I would like to know which room you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This Comfort Inn(R) hotel is ideally located within minutes of downtown, giving easy access to the University of Ottawa, National Arts Centre, Rideau Canal Skateway, Carleton University and Ottawa International Airport. All rooms at this Ottawa hotel have been renovated and are now 100% smoke free. We also have a new lobby and breakfast area which features a daily complimentary breakfast which offers both cold and hot items including waffles, eggs, bacon or sausage. All guest rooms have a refrigerator, microwave, free wireless internet, 32 inch flat screen television, coffee maker, hair dryer, iron and board. Ground floor rooms have patio door access. This Comfort Inn offers many high-value amenities, including: - Free high-speed Internet access- Free local calls- Free weekday newspaper- Pet-friendly hotel. ... more   less 

Additional Information about Comfort Inn Ottawa East

Address: 1252 Michael Street, Ottawa, Ontario K1J 7T1, Canada
Region: Canada > Ontario > Ottawa
Price Range: $115 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ottawa East 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Ottawa East staff and other travellers.
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Trenton, Canada
over a year ago
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep up the great work. ”
 of 5 bubbles 309arlener, 17 Mar 2017 | Read review
“We had a room on the second floor facing the front of the inn and it was quiet.”
 of 5 bubbles , 22 Feb 2017 | Read review
“Very Slow Internet, Bus load of people there, so first night of stay tried to shower in the morning no hot water. Breakfast is quite a show with tripping breakers for waffle makers and toasters. Tables for breakfast is a joke with not enough room for the people to sit and a poor layout. ”
 of 5 bubbles J4668VTdavidr, 21 Feb 2017 | Read review
“although my room faced a road, there was no noise.”
 of 5 bubbles egiori, 16 Feb 2017 | Read review
“I prefered the top floor to avoid disturbances by passing cars in the lot.”
 of 5 bubbles dmgirl66, 24 Jan 2017 | Read review
5 of 5