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Comfort Inn Ottawa East

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Traveller (32)
Room & Suite (16)
Dining (1)
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Overview
  • Excellent18%
  • Very good25%
  • Average33%
  • Poor15%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
2 Star Hotel
All hotel details
Offers from Comfort Inn Ottawa East
Special Offer: Choice Privileges Points
Offers from Comfort Inn Ottawa East
Special Offer: Choice Privileges Points
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Reviews (162)
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30
38
47
23
14
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All reviewsroom was cleanlaurent shopping centrebus stationhot breakfastthe ground floorquiet locationan older buildingair conditionerextra towelsboth morningsfront desk clerktwo night stayminute drivequeen bedstayed one nightchecking ineasy access
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31 - 35 of 152 reviews
Reviewed 28 September 2017

The accommodation was very good, the room was clean, the beds were comfortable, the staff was very helpful, the housekeeping was excellent, but there were certain deficiencies: Upon arrival, we discovered that the outside patio door could not be opened in order for us to...More

Review collected in partnership with this hotel
Thank jbmilner901
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 29 September 2017

Dear Jbmilner901, Thank you so much for your 4/5 rating mentioning our clean and comfortable rooms and it was a pleasure to host you! Whenever food becomes depleted during the complimentary breakfast serving time, our Team works as quickly as possible to replenish. I look...More

Reviewed 20 September 2017

I have stayed at this location at various times through the year for nearly 18 years and observed the changes in the staff, the furnishings and the amenities. It is a convenient location for my purposes and generally the rates have remained competitive for the...More

Review collected in partnership with this hotel
Thank Richard E
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 21 September 2017

Dear Richard, Thank you for recognizing our helpful and accommodating Team Members! It’s a pleasure to lead this Team and several employees have been with us for many years -- something you don’t see very often in the hospitality industry. I do also appreciate your...More

Reviewed 14 September 2017

Although the hotel is supposed to be non-smoking, all we could smell was stale cigarette smoke. When we checked in, the man at the front desk asked if we wanted smoking and non-smoking. When he saw the surprise and confusion on my face, he quickly...More

Thank Guyleigh
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 19 September 2017

Dear Guyleigh, I do apologize for the joke that our Front Desk Agent made on your check-in as the hotel is 100% non-smoking and I will be speaking with this Team Member. The individual air-conditioners in the rooms do sometimes cause a musty smell. The...More

Reviewed 14 September 2017 via mobile

Good location and comfortable bedding. Air conditioning was loud but it was worth with the price. Bus station is just right cross the street so you can go everywhere by public transportation. There is a sopping mall around which is quite convenient to shop and...More

Thank Jeff Z
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 19 September 2017

Dear Jeff, Thank you for your awesome 5/5 rating and I’m pleased you enjoyed your stay for the Canada 150 Celebrations! Our guests do enjoy our complimentary parking (why pay $30+ night to park at a downtown hotel) and our Team Members are always available...More

Reviewed 10 September 2017

Recent visit to Ottawa looking for a cheap place to stay. Comfort Inn filled the bill. Room was kind of threadbare but bed was firm and lots of hot water for the shower. Sleep quality was good and easy access from 417.More

Review collected in partnership with this hotel
Thank Baseball_Fan09
Response from CN302, General Manager at Comfort Inn Ottawa EastResponded 12 September 2017

Dear Baseball_Fan09, It was a pleasure to host you and thank you for your 3/5 rating! Our value for money (complimentary parking and breakfast), the comfort of our rooms and great east-end location keeps our guests coming back. It would be a pleasure to host...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$85 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$85 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (32)
Room & Suite (16)
Dining (1)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Leanne C
9 October 2017|
AnswerShow all 2 answers
Response from CN302 | Property representative |
We can always assist with luggage and hold it for you while out of the hotel for a meeting.
0
Votes
Andrea M
1 September 2016|
AnswerShow all 2 answers
Response from CN302 | Property representative |
There is no airport shuttle. A taxi is the best and most convenient way to get to the hotel.
0
Votes
VBE2013
29 January 2016|
AnswerShow all 2 answers
Response from CN302 | Property representative |
There are no smoking rooms. The hotel is completely smoke free.
0
Votes
Room Tips
"If u have a pet or lots of luggage book a Drive up room so u can go in and out of the patio door."
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"Check in first then unpack through the patio door."
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"Get a room on the west side if you don't want a truck idling outside in the morning."
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"Window curtain doesn't fit very well so the room is very bright during the night."
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