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Comfort Inn Ottawa East

Comfort InnUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Inn Ottawa East
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103 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Branchton
Reviewed 3 September 2016 via mobile

We had the displeasure of staying at this hotel last night. It's awful. We pulled in late but had a reservation. We were "Greeted" by the night manager who, instead of saying hello, looked at me grumpy and told me we should have called and said we would be late. That's fine, everyone has a bad day if work. We...

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Helpful?
1Thank Derek W
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Derek, What you experienced is certainly not up to our standards and I would like to speak with you. I can be reached at 613-744-2900. You have my sincere apologies and I look forward to hearing from you. Sincerely, Peter Switzer General Manager

Toronto, Canada
Reviewed 20 August 2016

Our stay in this hotel was satisfactory, the room was clean, it has a fridge and microwave. Breakfast was good, it is from 6:30 to 9:30. It has no swimming pool, but locations is good, the hotel close to highway and shopping mall. Only thing I did not like is an old bathtub, that was painted unevenly on the bottom....

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Helpful?
Thank luba072
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Luba072, Thank you for your good review mentioning our cleanliness, good breakfast and excellent location! I do agree that our bathtubs are worn and we are in the process of replacing them. I look forward to welcoming you back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager

Petawawa, Canada
Reviewed 19 August 2016

We stayed here on our way to New Brunswick, as they were the best pet friendly hotel we could find. It's located in a very quiet area, rooms served their purpose, and very friendly staff. We enjoyed not having to pay a ridiculous pet fee, and the bed was very comfortable. Will definitely stay again if we are back in...

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Helpful?
Thank Viola M
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Viola, Thank you for your awesome review mentioning our very friendly Team Members, quiet location and comfortable beds. We are definitely pet-friendly and are one of the few hotels in Ottawa that does not charge an extra fee. Once again, thank you for your review and I look forward to hosting you and your family again on your next...

Montreal, Canada
Reviewed 9 August 2016

Was there for a two night stay over the weekend and the rooms are clean, renovated bathroom also clean. Except the bathtub. Without exaggeration, the bathtub had not been cleaned in quite sometime and since we knew everyone on our floor (we were a group) it seems it was the same for everyone. All the bathtubs were not cleaned but...

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Helpful?
Thank Ian A
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Ian, Thank you for your good review mentioning our cleanliness, quiet location, complimentary breakfast & parking and our pet-friendliness! We are one of the very few hotels in Ottawa that do not charge an extra fee for our guests’ pets to stay. Although our bathtubs are cleaned daily, they are very worn. We have begun our bathtub replacement project....

Shelburne, Canada
Reviewed 29 June 2016 via mobile

Stayed here a few night, nice comfy beds. Ac in the room was hit or miss. Sometimes the ac would stop pushing out cold air. I'd turn the dial down and back up to kick it in when the room got warm. Bathroom was dated, bathtub was in bad shape. Overall not a bad stay.

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Thank z24pride
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Z24pride, Thank you for your 3/5 rating mentioning our comfortable beds! In future, please do let us know if you are having issues with the air conditioner in your room. It is only through guest feedback that we can continue to improve our operation. I do agree that our bathtubs need to be replaced and I’m pleased to announce...

North West River, Canada
Reviewed 29 June 2016

Clean and nice. It is your average comfort inn hotel. Great for an overnight stay when passing through and really we don't go on vacation to spend time in the hotel. Friendly service also. Ended up moving here because we checked out of the previous hotel as it was disgusting. We were happy with our choice.

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Helpful?
Thank AliPenash
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear AliPenach, I’m so pleased that you enjoyed your choice by staying with us and thank you for mentioning our friendly Team Members! Our hotel does offer comfort, cleanliness, complimentary breakfast, WIFI and parking. I look forward to providing you a warm welcome back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager

Carnarvon, Australia
Reviewed 20 June 2016

Clean quiet room on 2nd floor. No lift but the Concierge kindly took our cases up for us. Very friendly and helpful. Nice view out at lawns and trees. Handle in bath was good for my aging mother. Pull out bed was quite OK. The microwave very handy as we could have our evening meal in the room. Breakfast we...

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Helpful?
Thank SusanJG18
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Susan and Jean, Thank you for your excellent review mentioning our clean and quiet rooms and our very friendly and helpful Team Members! We are conveniently located near the St. Laurent Shopping Centre where our guests will find 195 stores, services, restaurants and free parking. There is something for everyone in our area! I look forward to welcoming you...

Reviewed 6 June 2016

Hotel/Motel is clean. Has a couch in a room for two which is nice. Pretty much has everything (microwave, fridge). There are some stuff that would've been great though. Like slippers in the room would be nice (I feel icky walking barefoot on any carpeted floors). And the so called "High Speed Internet" isn't really High Speed. I used my...

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Helpful?
Thank Jaye P
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Jaye P., Thank you for your good review mentioning our cleanliness and room amenities! We do offer complimentary internet and it’s normally enough to check emails and surf online. The speed will be lower during high hotel occupancy with many guests connecting and I do apologize. For future stays, please do let us know if the air conditioner in...

Bruce Peninsula, Canada
Reviewed 1 June 2016

Included breakfast which was passable; in 5 days we only had it on our first morning. Egg omelet (1 egg) made on request but no bacon or sausage. Room was very clean; Bed was exceptionally comfortable. Safety grab bar in bath, wish more hotels would do this. Free parking was right outside our room. Only about 5 minutes to Parliament...

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Helpful?
Thank Wendy N
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Wendy, Thank you for your excellent review and I’m pleased you enjoyed your five-day stay with us! One of the many benefits of staying with us is that we offer free parking and breakfast. Parking in downtown hotels is normally $20-$35+/night and many do not include breakfast in their regular room rate. Our cleanliness, comfortable beds and location are...

Newport Corner, Nova Scotia, Canada
Reviewed 24 May 2016 via mobile

Stayed in this hotel as it was close to where my son lived and was pleasantly surprised at the convenience of room. It had a microwave and small fridge in the 2 double bed and the tv was a fair size. Coffee maker as well. The desk clerk was nice enough to get me some milk for my tea from...

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Helpful?
Thank Faustina W
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Faustina W., Thank you for your 4/5 rating mentioning our comfortable beds, quiet hotel and our room amenities! We do offer a tremendous value for money and I look forward to providing you a warm welcome back on your next trip to visit your son! Sincerely, Peter Switzer General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This Comfort Inn(R) hotel is ideally located within minutes of downtown, giving easy access to the University of Ottawa, National Arts Centre, Rideau Canal Skateway, Carleton University and Ottawa International Airport. All rooms at this Ottawa hotel have been renovated and are now 100% smoke free. We also have a new lobby and breakfast area which features a daily complimentary breakfast which offers both cold and hot items including waffles, eggs, bacon or sausage. All guest rooms have a refrigerator, microwave, free wireless internet, 32 inch flat screen television, coffee maker, hair dryer, iron and board. Ground floor rooms have patio door access. This Comfort Inn offers many high-value amenities, including: - Free high-speed Internet access- Free local calls- Free weekday newspaper- Pet-friendly hotel. ... more   less 

Additional Information about Comfort Inn Ottawa East

Address: 1252 Michael St, Ottawa, Ontario K1J 7T1, Canada
Region: Canada > Ontario > Ottawa
Price Range: $138 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ottawa East 2.5*
Number of rooms: 68
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Also Known As:
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Ottawa East staff and other travellers.
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Questions? Get answers from Comfort Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the bed didn't look has it had been stripped and remade, sheets were wrinkled, like it had been bounced on and just the covers fixed up.”
, 24 May 2017 | Read review
“Ask for a room on the 2nd floor although you must carry your luggage upstairs.”
skynyrd2, 17 May 2017 | Read review
“Give complementary water”
C5199YZsuzanneb, 16 Apr 2017 | Read review
“Keep up the great work. ”
309arlener, 17 Mar 2017 | Read review
“We had a room on the second floor facing the front of the inn and it was quiet.”
, 22 Feb 2017 | Read review
5 of 5
Comfort Inn
US$109* /night
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HotelQuicklyUS$143
Orbitz.comUS$115
Hotwire.comUS$115
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Prices are for 1 room, 2 adults
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