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Holiday Inn Hotel & Suites Downtown

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Hotel & Suites Downtown
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254 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Georgetown, Ontario
Reviewed 25 June 2014

This is my `go to`hotel when in the downtown Ottawa area on business. I stayed there again in early June for 4 nights while attending a conference at a nearby, considerably more expensive hotel. I always book one of the rooms with a kitchenette (microwave, fridge, dishes, etc.) to have the flexibility (and economy) of bringing food back to my...

Thank Vacationbug87
Ottawa, Canada
Reviewed 18 June 2014

The hotel was very nice and in a beautiful location. It is not quite downtown but only a 10-15 minute walk. You could walk down Elgin Street or along the canal to get to the market, Rideau Center, or the Parliament buildings. Many restaurants in the nearby area to choose from. The room and information was ready prior to arrival...

Thank hotsunwarmwater
Reviewed 17 June 2014

The hotel is an average hotel. Service is ok and rooms are descent - nothing special - The location is ok is fairly centrally located but to the restaurant area and market is not so close, you will have to walk at least 15 minutes or take a taxi - The rooms are big and comfortable..

Thank travelww40
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear travelww40, Thank you for taking the time to review our hotel. I'm delighted to learn that we were able to provide you with a comfortable stay. We value all your feedback, whether positive or negative, for this will help us continuously improve on our services. I hope you give us another chance of hosting you again and provide you...

Barrie, Canada
Reviewed 14 June 2014

First time at this hotel. The rooms are nice and big. The bathroom floors were warm. The front desk were very pleasant. The only downsize was the elevators which were slow and the lack of parking, but we were warned. Another thing they should maybe look into is getting a pool that would be amazing. Breakfast was very expensive.

Thank ldantimo
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear ldantimo, Thank you for staying and taking the time to review our hotel. I am very delighted that you found our rooms and hotel staff commendable. It is always our top priority to make sure that our guests have a friendly and comfortable accommodations. I apologize for any inconvenience you may have experienced with the elevator and parking. I...

Oakton, Virginia
Reviewed 28 May 2014

I didn't have a terrible stay by any means, but it could have been much better. Pros: really friendly and helpful staff, comfortable beds, nicely appointed and large kitchen, large bedroom/sitting room. Cons: terrible wireless, scary elevators, stained carpets, not enough lighting in room, half the exercise equipment didn't work. Maybe the renovation will help the hotel realize its potential.

1Thank JulieUMFan
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear JulieUMFan, Thank you for taking the time to write a review. We’re glad you enjoyed staying in one of our large and comfortable rooms. I’m very sure that the staff will be delighted to hear about your kind words of praise. Conversely, we are sorry that some amenities including the wireless network and lighting conditions prevented you from fully...

Montreal, Quebec, Canada
Reviewed 28 May 2014

We stayed at this hotel for the marathon weekend because of the location. I have to mention that it is under renovation and there is no on-site parking available and only 2 out of 3 elevators were working. The Ottawa Race Weekend uses Hudson Travel Group to provide hotel bookings. So that's what we did thinking we will have a...

1Thank Fauve4ever
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Fauve4ever, Thank you for staying and taking the time to review our hotel. I am glad that you liked the food served at our restaurant, our friendly staff and the great view from your room. However, I understand that your stay was not a 100% satisfactory because of the on going renovations and the issues you had during check...

Toronto, Canada
Reviewed 22 May 2014

A bunch of friends booked this hotel together when we were in town for a wedding. Here was the gist of the hotel situation: PROS: *They were accommodating of our requests to have rooms together (or rather booked it that way since we all booked on one reservation). *The rooms were fine for the most part and the bed was...

Thank Natalie F
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Natalie F, Thank you for your review. We certainly apologize for the revitalizing issues and for any inconvenience or negative impression this might have caused you. We understand why you are disappointed, let me assure you that this is not our usual level of service. We hope you will give us another chance to show you the true Holiday...

Toronto, Canada
Reviewed 21 May 2014

Spent two days Ottawa on a work trip. Hotel is centrally located just West of City Hall and North of the Rideau Canal. Staff were friendly and helpfull. Furnature and fixtures in the room were dated. Room however was large, clean and had an excellent view. Free WIFI. Gym is poor. Overall recommended for short work stays. Only issue I...

1Thank recceptl
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear recceptl, Thank you for staying and sharing your experience with us. I am glad that you found our hotel staff helpful and our rooms to be spacious and clean. However, I apologize for any inconvenience you may have experienced brought about by the current renovations. We take comments such as these very seriously and would like to follow up...

Reviewed 14 May 2014

This is barely an okay hotel.It does has a very convenient downtown location .The bed is comfortable.The problem right now is that it is undergoing renovations.There is no on site parking at the moment.When we made a reservation this fact was not disclosed.If Holiday Inn was smart they would have made an arrangement with a local parking lot and made...

1Thank CuriousGeorgeIV
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear CuriousGeorgeIV, Thank you for taking the time to provide feedback on your stay. It is unfortunate the current renovations prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Saskatoon, Canada
Reviewed 12 May 2014

I spent a little over a week at this hotel during a recent business trip and I enjoyed my stay. The hotel reception staff was kind and courteous, the standard room had a small fridge which is always welcomed. The bed was very comfortable and I always had good sleeps. My room cleaned nicely each day. The location of the...

1Thank Rick Z

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Room/Suite (23)
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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Downtown Ottawa Location Ideal for All Travelers. Located in the trendy Golden Triangle District of downtown Ottawa, Holiday Inn & Suites - Ottawa Downtown is a well-appointed hotel in close proximity to the MacDonald Cartier International Airport (YOW) and the Ottawa Train Station. Our location places you mere steps from the Rideau Canal, a UNESCO World Heritage site where you can stroll, bike or skate by many great historic and contemporary attractions of downtown. Our Ottawa hotel is within walking distance of trendy Elgin Street's shops, restaurants and nightlife, historic Byward Market, the Canadian War Museum and Parliament Hill. Lodging here benefits business travelers who are visiting the Department of National Defense, the Government of Canada Conference Centre, and other businesses in downtown Ottawa. Our hotel's amenities include eight meeting rooms, event packages and a Business Centre to meet your business needs. From Lane's Restaurant and Lounge to the Fitness Centre, we aim to provide you with a convenient stay in downtown Ottawa. Each hotel room features a triple-sheeted bed, a sitting area, TV, a work area with a desk, and free high-speed Internet access. Our downtown Ottawa hotel staff go beyond the average hotels in Ottawa to give you the comfort you deserve. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Downtown

Address: 111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
Region: Canada > Ontario > Ottawa
Price Range: $128 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Downtown 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Downtown
Holiday Inn Downtown
Holiday Inn Ottawa
Ottawa Holiday Inn
Holiday Inn Hotel & Suites Downtown Ottawa, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Downtown staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Hotel & Suites Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One high up and facing Parliament. There are also rooms with kitchen facilities if you fancy eating in.”
ANDYKWestYorks, 3 Feb 2015 | Read review
“I always prefer nice views and in this case will be mainly city - I would recommend a room high up where you can see the center of the city”
travelww40, 17 Jun 2014 | Read review
“get rooms facing the street my room was room #416 and it was great.”
ldantimo, 14 Jun 2014 | Read review
“Higher is better - there's a nice view of the city higher up on one side of the building.”
0natalief, 22 May 2014 | Read review
“Excellent view for rooms on the East side of the hotel.”
recceptl, 21 May 2014 | Read review
5 of 5
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