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Holiday Inn Hotel & Suites Downtown

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Traveller (66)
Room & Suite (38)
Dining (6)
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Overview
  • Excellent29%
  • Very good45%
  • Average18%
  • Poor5%
  • Terrible3%
16 Oct 2015
“Perfect location”
12 Sep 2015
“Unfortunately this hotel is now closed...”
AMENITIES
Free Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (255)
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11 - 15 of 230 reviews
Reviewed June 25, 2014

This is my `go to`hotel when in the downtown Ottawa area on business. I stayed there again in early June for 4 nights while attending a conference at a nearby, considerably more expensive hotel. I always book one of the rooms with a kitchenette (microwave,...More

Thank Vacationbug87
Reviewed June 18, 2014

The hotel was very nice and in a beautiful location. It is not quite downtown but only a 10-15 minute walk. You could walk down Elgin Street or along the canal to get to the market, Rideau Center, or the Parliament buildings. Many restaurants in...More

Thank hotsunwarmwater
Reviewed June 17, 2014

The hotel is an average hotel. Service is ok and rooms are descent - nothing special - The location is ok is fairly centrally located but to the restaurant area and market is not so close, you will have to walk at least 15 minutes...More

1  Thank travelww40
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites DowntownResponded July 4, 2014

Dear travelww40, Thank you for taking the time to review our hotel. I'm delighted to learn that we were able to provide you with a comfortable stay. We value all your feedback, whether positive or negative, for this will help us continuously improve on our...More

Reviewed June 14, 2014

First time at this hotel. The rooms are nice and big. The bathroom floors were warm. The front desk were very pleasant. The only downsize was the elevators which were slow and the lack of parking, but we were warned. Another thing they should maybe...More

Thank ldantimo
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites DowntownResponded June 30, 2014

Dear ldantimo, Thank you for staying and taking the time to review our hotel. I am very delighted that you found our rooms and hotel staff commendable. It is always our top priority to make sure that our guests have a friendly and comfortable accommodations....More

Reviewed May 28, 2014

I didn't have a terrible stay by any means, but it could have been much better. Pros: really friendly and helpful staff, comfortable beds, nicely appointed and large kitchen, large bedroom/sitting room. Cons: terrible wireless, scary elevators, stained carpets, not enough lighting in room, half...More

1  Thank JulieUMFan
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites DowntownResponded June 15, 2014

Dear JulieUMFan, Thank you for taking the time to write a review. We’re glad you enjoyed staying in one of our large and comfortable rooms. I’m very sure that the staff will be delighted to hear about your kind words of praise. Conversely, we are...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Things to do
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$95 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$95 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (66)
Room & Suite (38)
Dining (6)
Questions & Answers
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Room Tips
"One high up and facing Parliament. There are also rooms with kitchen facilities if you fancy eating in."
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"I always prefer nice views and in this case will be mainly city - I would recommend a room high up where you..."
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"get rooms facing the street my room was room #416 and it was great."
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"Higher is better - there's a nice view of the city higher up on one side of the building."
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