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Travelodge Ottawa West

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2,012 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
Brockville
Reviewed 10 November 2015

We had a lot of fun in the waterpark. The room was clean and adequate. It is not a new hotel so there were signs of wear (ex. Some rust on the tub, stained carpets in the hallway). Easy to get to. Continental breakfast is cereal and toast only.

Review collected in partnership with Travelodge
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Helpful?
Thank angiep107
Elena L, Manager at Travelodge Ottawa West, responded to this review

Dear Angie, Thank you for your recent stay with us and for taking the time and sharing your comments. We are delighted that you had a good experience with us and the kids enjoyed the Water Park. We look forward to welcoming you back with us in the future. Your Travelodge Ottawa West Management Team.

Sudbury, Canada
Reviewed 10 November 2015

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Thank 738sheilag
Elena L, Manager at Travelodge Ottawa West, responded to this review

Arnprior, Canada
Reviewed 10 November 2015

The hotel room was clean. The main reason we visited this hotel was for the Waterpark. Unfortunately the wave pool was very cold and the hot tub was consistently over run with children, about 10 children at any given time under ten years of age.

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Helpful?
Thank B9319OXsaraht
Elena L, Manager at Travelodge Ottawa West, responded to this review

Dear Guest, Thank you for choosing Travelodge Ottawa West for your recent trip to Ottawa and for taking the time to share your stay experience on TripAdvisor. Whether positive or suggesting improvements we value all of them as they are great feedback for training initiatives. We will address the issue of the temperature in the pool with our maintenance manager....

Notre-Dame-de-l'Ile-Perrot, Quebec
Reviewed 10 November 2015

The pool is great for kids of all ages and very clean. However, the carpets throughout the hotel are outdated, and stained. The bathtub was rusty on the outside and the room stank like a kennel :(((. As for the breakfast, all the tongs had fallen in the back of the desk and never replaced. Not very sanitary. The staff...

Review collected in partnership with Travelodge
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Helpful?
Thank tazgirl2015
Elena L, Manager at Travelodge Ottawa West, responded to this review

Dear Tazgirl, Thank you for your recent stay with us and for taking the time and sharing your comments on Trip Advisor. We are glad that you had an overall good stay at the hotel and we apologize for issues experienced during breakfast, we will make sure that our staff is better trained and more aware of the situation. We...

Toronto, Canada
Reviewed 8 November 2015

Review collected in partnership with Travelodge
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Helpful?
Thank Bonney J
Elena L, Manager at Travelodge Ottawa West, responded to this review

Kingston, Canada
Reviewed 8 November 2015

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Helpful?
Thank amycB3953ND
Elena L, Manager at Travelodge Ottawa West, responded to this review

Toronto, Ontario
Reviewed 6 November 2015

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Thank disappointedpatron90
Elena L, Manager at Travelodge Ottawa West, responded to this review

Region of Waterloo, Canada
Reviewed 6 November 2015

The hotel is a little dated with a very odd arrangement of rooms. I found it funny that the "water park" was only open 5-9pm during the days that I stayed there...I didn't get a chance to use the facility. My key card didn't open the "work out" room door. The WIFI was our of service for the second day...

Review collected in partnership with Travelodge
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Helpful?
Thank kellygeraldc
Elena L, Manager at Travelodge Ottawa West, responded to this review

Dear Kelly, Thank you for your recent stay with us and for taking the time to post and share your comments. We apologise if our opening hours for the Water park were not convenient, but we found that during the week, that is the time that most of the people use it and we take the time to do maintenance...

Guelph, Ontario
Reviewed 5 November 2015

All areas could use improvement. Stairs door locked at top. Why? I asked front desk. No knowledge. Forces you to take elevator all the time.

Review collected in partnership with Travelodge
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Thank 6,512,015
Elena L, Manager at Travelodge Ottawa West, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking the time and posting your comments. We have advised our Maintenance Manager and we are looking into the issue. Once more, thanks for your comments. Your Travelodge Ottawa West Management Team

Oshawa
Reviewed 3 November 2015

We were given a special rate for medical and would not have paid any higher for the quality. Outside doors are open to public which is a bit of a concern.

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Thank E1535ARbillm
Elena L, Manager at Travelodge Ottawa West, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking the time and posting your comments. Whether positive or suggesting improvements we value all of them as they are great feedback for training initiatives. Your Travelodge Ottawa West Management Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Travelodge Ottawa Hotel and Conference Centre is a CAA/AAA 3-Diamond Full Service Property. Boasting Over 20,000 square feet of meeting space, a full convention services department and exceptional customer service. We offer an Executive Club Floor with a private Executive lounge for our business travelers enjoyment. Enjoy Ottawa's largest hotel Water Park, the Wet and Wild water Park. It features a wave pool, kid s pool, slide, hot tub and fitness room. ... more   less 

Additional Information about Travelodge Ottawa West

Address: 1376 Carling Ave | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada (Formerly Travelodge Hotel and Convention Centre - Ottawa West)
Region: Canada > Ontario > Ottawa
Price Range: $122 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Ottawa West 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Travelodge Hotel And Convention Centre
Travelodge Ottawa West Ontario
Travel Lodge Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Ottawa West staff and other travellers.
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Questions? Get answers from Travelodge Ottawa West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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