Courtyard Ottawa East

Courtyard Ottawa East

Traveller (254)
Two Queen Studio with Balcony
Room & Suite (244)
The Bistro at the Courtyard Ottawa East
Dining (25)

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C$162
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About

4.5
#18 of 73 hotels in Ottawa
4.1 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
It Pays to Book Direct for the best rates and special Marriott Rewards privileges. Courtyard by Marriott Ottawa East is a brand new hotel, opened in March 2012. We are conveniently located at the corner of the Vanier Parkway and Coventry Rd., just off Hwy. 417 and minutes from downtown Ottawa. We offer complimentary parking and hi-speed internet access. All 397 of our stylish and uncommonly spacious guest rooms offer a mini-fridge, microwave and wet bar. Located on the 15th floor, check out our fitness centre open 24 hours. Enjoy panoramic views of the city from here and in our pool/whirlpool area also on the 15th floor. The Bistro restaurant is open throughout the day serving Starbucks coffee and fresh, healthy options. No matter what your time allows, you'll have options to grab and go or sit and let us serve you. Come and see us! You won't be disappointed!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English, French
Hotel links
Special Offer:Earn points toward free nights.

Location

200 Coventry Rd, Ottawa, Ontario K1K 4S3 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Ottawa Intl Airport
11.1 km
See all flights
Gatineau Airport
801Reviews21Q+A100Room tips
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Detailed Reviews
Mega_Bruno wrote a review Sep 2022
Fredericton, Canada164 contributions183 helpful votes
4.0 of 5 bubbles
I liked pretty much everything about this hotel. Although it was a bit out of the way from downtown, the train station was within walking distance and Uber to downtown was sub-$15. The front desk team was great, and my upgraded suite was huge with a nice kitchenette. Underground parking was free and convenient as well. Breakfast was okay albeit a bit overpriced, and Courtyard’s new “Bistro” style was not my favourite, although to no fault of this particular hotel. Renovation has started on the higher floors and I have to say it’s definitely overdue for one, in fact this is the only reason why I didn’t give 5 stars - the current state of the rooms was just unacceptable in 2022. Once the renos are completed, this hotel will tick all the boxes for a 10/10 comment card.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gilles Lebrun, Guest Services / Front Office at Courtyard Ottawa East
Responded Sep 19, 2022
Greetings Megabruno1994 We appreciate the kind words. Our renovations are nearing completion on the higher floors, and we can't wait to reveal an exciting new look and feel to our guestrooms. Thanks for staying -- we look forward to serving you in the near future! Cheers Gilles Lebrun, AGM, Team Courtyard Ottawa East. gilles.lebrun@marriott.com
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Kevin M wrote a review Sep 2020
Toronto, Canada135 contributions124 helpful votes
5.0 of 5 bubbles
I stayed here in late July because the Hampton next door wasn't reopened yet and I like the location. I was very satisfied with everything, including the room which was very large and well appointed. As there is temporarily no daily housekeeping, the staff delivered any room supplies I requested. Complimentary underground parking was provided as well. There is a pedestrian bridge to the new Ottawa LRT/subway across the football stadium parking lot which was convenient for getting downtown and it takes Presto cards for payment just like Toronto. I did notice the breakfast menu was quite expensive so I had breakfast elsewhere.
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Date of stay: July 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin M wrote a review Sep 2021
Toronto, Canada135 contributions124 helpful votes
5.0 of 5 bubbles
I have stayed at this hotel 3 times now and have another reservation planned for just before Christmas. I used to stay at the Hampton next door but it's been closed for renovations and Covid, however I've decided to switch to this Marriot for all future visits. Once again I have nothing bad to say about the place, the location, rooms, amenities and staff are excellent. There was a music festival going on at the baseball stadium next door during my last visit, but access to the parking garage for guests was kept clear at all times and the rooms are virtually soundproof. I might suggest the hotel upgrade the TVs to smart TVs (which are so cheap now) so I could use my Netflix and Amazon Prime accounts during future stays.
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Date of stay: September 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole G wrote a review Mar 2020
16 contributions9 helpful votes
3.0 of 5 bubbles
My husband and I and our son resided for 3 nights as part of a relocation move and it’s a good thing the company paid for this. The place needs a good refresh and it was very pricey in comparison and they offered no complimentary breakfast. The only good thing was the prime rib roast they offer on Wednesdays in the hotel restaurant!!!
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gilles L, Guest Relations Manager at Courtyard Ottawa East
Responded Mar 17, 2020
Greetings H951ZPnicoleg, Thank you for taking the time to share your recent experience at the Courtyard Ottawa East with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining all of our guestrooms and public spaces will elevate the guest experience so we can continue to create new memories with valued guests like you. Our renovation project has begun, and is expected to be completed by December 2020. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed new look with you, whenever your travels bring you back to Ottawa. Sincerely, GILLES LEBRUN Assistant General Manager \ Directeur adjoint Courtyard by Marriott Ottawa East gilles.lebrun@marriott.com
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Sharon C wrote a review Mar 2022
85 contributions8 helpful votes
1.0 of 5 bubbles
We have been staying at this hotel since 2013 and it has definitely gone downhill. It needs a complete renovation.

The HVAC system in our room didn’t work. The temperature never went below 73F/22.7C and went as high as 75F/23.9C. We called and maintenance came up. The first person wasn’t able to fix the issue and the second said they couldn’t do anything as the system was very old and needs to be replaced!

My husband is a Lifetime Gold member with Marriott and is supposed to be given an upgrade, if available. The first and second rooms they gave us upon checking in were facing the roof and HVAC units! The front desk had the nerve to say this was an upgraded room….don’t think so it looks exactly like the photos on their website for the room we booked (king room with fridge, microwave).

The rooms are old and dated, with a thin and uncomfortable mattress, tiny, dirty and sagging sofa, the fridge door scratches the cupboard and counter next to it and you have to push it hard to close it. The carpet needs cleaning and the orange colour scheme is outdated.

Upon checking in the front desk didn’t advise no housekeeping. We don’t require housekeeping however if they know you’re staying for a few days you should be asked if you’d like coffee supplies for your whole stay instead of having to go to the front desk every second day to ask for it. Once again the hot tub was still not in operation, this is since September.

We ended up cutting our stay short due to the sauna like room temperature and won’t be staying here again even though it’s in a good location and reasonably priced it’s not work staying in an uncomfortable room.

We’ve stayed at other hotels in Ottawa and would recommend the Fairfield Inn at the airport, Embassy Suites or Hilton Garden Inn over this location.
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Date of stay: March 2022
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gilles Lebrun, Guest Services / Front Office at Courtyard Ottawa East
Responded Mar 23, 2022
Greetings Sharon C, We would like to hear from you, since we are unable to identify you via the Marriott Bonvoy platform. Typically, Bonvoy guests will share their experience via the Marriott GuestVoice, which would enable us to respond and provide appropriate solutions to your guest issues. We look forward to hearing from you directly. Regards, Team Courtyard Ottawa East
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Peter v wrote a review Aug 2021
Ottawa, Canada78 contributions17 helpful votes
4.0 of 5 bubbles
I am from Ottawa but was staying here for a few days while in the middle of a move. The hotel was pretty nice. The location is convenient for a visitor because it is directly next to a footbridge to the VIA/O-Train station which can bring you downtown. A cab/Uber to the core would also be cheap. The price here was very reasonable and as good or better than other lower tier hotels in worse areas.

We had a basic room but it was massive, almost felt like the size of a suite (without the kitchenette). The same owners have a few hotels in Ottawa and they all seem to have huge rooms. We had a baby with us and there was tons of room for our folding playpen/crib. The room was clean and well laid out. The mattress was an older style where you could feel the springs, not as comfortable as newer padded innersprings I’ve had at other Courtyard/Marriott hotels.

Parking underground was kind of tight and the ramp isn’t designed well. There seemed to be some exterior parking shared with the stadium/conference centre since I noticed a lot of guests parked outside.

Would probably be my go to if I was visiting Ottawa for location/quality/value.
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Date of stay: August 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travellin’ Me wrote a review Oct 2023
Toronto, Canada7 contributions
3.0 of 5 bubbles
I've stayed in this hotel three times in 2023, the most recent in September. I'd describe it as "hit and miss." The staff at the front desk are courteous and friendly, and the hotel has a great lobby. However, the doors to the rooms slam and when you combine that with inconsiderate guests, you may be up all night long. That happened to me in early 2023. Thankfully, my last two visits have been more quiet, so I may have had bad luck my first visit.

The real challenge with this hotel is the restaurant. My first trip there I ordered the vegetarian burger and when it arrived, it was so overcooked that it was crunchy. I sent it back asking for a new burger, but what they brought back wasn't even fully cooked - it was still cold from the freezer in the middle. By that time, the rest of my party had finished their meal, so I told the server to take the burger away and that I would just eat the side course. When it came time to pay the bill, I was appalled to discover that they charged me for the side - despite it coming with the burger and all of the problems with the meal. Hotel staff later apologized, but did nothing to remedy it.

My most recent visit, we decided to try the breakfast buffet. We must have timed our visit poorly because nearly all of the food, from the eggs to the bacon, was cold. It was as if the burners had been turned off. Only the oatmeal was hot. As we finished our meal, we saw kitchen staff finally changing the foot, but it was too late.

My advice about this hotel is to manage your expectations. It is a good location for staying in the east end, they have a decent selection of wine at the bar, but the food is underwhelming and your floor may be noisy.
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Date of stay: September 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gilles Lebrun, Guest Services / Front Office at Courtyard Ottawa East
Responded Oct 10, 2023
Greetings dear guest, Thank you for taking the time to let us know about your experience while staying with us. We agree that your recent experience may not have been at par with our usual high standards. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We have shared your feedback with our Courtyard leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar annoyances from occurring in the future. We hope you'll choose to stay with us again when your travels bring you back to the area. Be well, Courtyard by Marriott Ottawa East
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Yota K wrote a review Feb 2020
Toronto, Canada8 contributions3 helpful votes
4.0 of 5 bubbles
Visited Ottawa for a cheer competition and stayed at this hotel. Our room was amazing. Loved the kitchenette area, extra large bathroom, big windows, and huge room. Underground parking is very convenient and appreciated, especially in winter. I was happy with the added security of not being able to enter the elevator hallway without a key card, and you could not use the elevator unless you had a key card.
We chose this hotel because it was close enough to downtown that we were in the middle of all the action within a short drive.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GillesAGM, Guest Relations Manager at Courtyard Ottawa East
Responded Feb 11, 2020
Greetings Yota K and family, Thank you for posting this wonderful review! We are delighted to read that you enjoyed your stay while at our Courtyard. Hoping we can be your hotel of choice when returning to Ottawa in the near future! Thank you for spending time with us. Cheers, Team Courtyard Ottawa East Gilles Lebrun, AGM gilles.lebrun@marriott.com
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Karyn L wrote a review Sep 2023
13 contributions
5.0 of 5 bubbles
I am so surprised at negative reviews for this hotel. Our stay for the last few days has been really excellent. The check in was smooth and the staff helpful. We had need for a separate bed for one person for only one of our nights. When we called to book at last minute there were no rooms left with two beds or a pullout. So we were prepared to make do with a king bed and a non-pullout couch.
When we arrived, they had recalled our need for something more and had grabbed a cancellation when it occurred and moved it to our account. The room was extremely spacious, clean, very comfortable.
At check in we reminded them we would need extra towels for one night and by the time we got to our room there were lots of towels, toiletries and coffee in our room.
I loved having a second sink in the room with a spacious counter, small fridge and microwave.
The location is 15 minutes from Byward Market and ten minutes from the university.
Lots of grocery stores and other amenities in the area as well as restaurants and cafes.
Parking is both above ground and below and is free which is a rare find at Ottawa hotel.
A very good stay.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: We noticed that rooms ending in 10 and 12 were across from elevators and 09 was in between two...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David, Channel Islands wrote a review Mar 2022
Jersey, United Kingdom213 contributions51 helpful votes
2.0 of 5 bubbles
Just stayed here 3 nights and although we enjoyed the coffee area and the excellent service from the staff, the rooms at this hotel are very tired. They is also a “carpet cleaner” smell in the room that lingers on your senses. This smell becomes very strong if you turn on the heating and can become unpleasant. Luckily we only turned the heating on our on last night and quickly turned it off. Apparently there is major refurbishment of the rooms planned very soon. We will be happy to return when the rooms have been refurbished, until then we will go elsewhere.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Easy walking distance from Via Rail Station and light railway to downtown
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gilles Lebrun, Guest Services / Front Office at Courtyard Ottawa East
Responded Mar 25, 2022
Greetings T2865CLdavid, On behalf of the entire hotel team, we wish to thank you for sharing your thoughts about your recent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team and department leaders as a way of celebrating the great guest experiences, and to improve upon those issue which may have impacted you negatively. We are somewhat confused as to why you neglected to comment about any problems during your stay, giving us an opportunity to address these while in-house. Please be aware that renovations were already underway just before the pandemic hit. Now that we have (almost) returned to normalcy, (over two years later) our renos have resumed, and should be completed by year's end. Once again, we appreciate you taking the time to share your feedback. Thank you for staying with us, and we hope to be welcoming you back soon. Cheers, Team Courtyard Ottawa East. G. Lebrun, AGM gilles.lebrun@marriott.com
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Answer from GillesAGM
Ottawa, Canada13 contributions2 helpful votes
Please contact the hotel directly for day-use rooms. 613-741-9864
Go59130228961 asked a question Mar 2021
Ottawa, Canada
Do you have day rooms ?
Answer from GillesAGM
Ottawa, Canada13 contributions2 helpful votes
Greetings Yee Wan Susana L The Children's Hospital is located approximately 8 minutes/5 km from our Courtyard.
DuncanH asked a question Jan 2018
New England1,961 contribution123 helpful votes
What is the size of the indoor pool?
Answer from GillesAGM
Ottawa, Canada13 contributions2 helpful votes
Greetings DuncanH, Our pool is located on the 15th floor. It's dimensions are 20 feet wide by 29.5 feet long and is tapered at the deep end by about 3 feet. Depth at shallow end is 3' 11" or 1.2 Meters. Depth at deep end is 4' 11" or 1.5 Meters. Hope this helps! Gilles Lebrun, AGM, Courtyard.
JocP wrote a tip May 20
Milton, Ontario120 contributions100 helpful votes
3.0 of 5 bubbles
"Book a room away from the elevators."
Read full review
JL wrote a tip Dec 2023
7 contributions6 helpful votes
1.0 of 5 bubbles
"Avoid this hotel. If you have a problem they’ll just call you a liar."
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Karyn L wrote a tip Sep 2023
13 contributions
5.0 of 5 bubbles
"We noticed that rooms ending in 10 and 12 were across from elevators and 09 was in between two elevators."
Read full review
BeachPyl0n wrote a tip Jun 2023
British Columbia, Canada31 contributions16 helpful votes
4.0 of 5 bubbles
"Avoid during renovation"
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VacationHank wrote a tip Jun 2023
Niagara Falls, Canada177 contributions38 helpful votes
3.0 of 5 bubbles
"Don’t pay for the $22.50 buffet breakfast, it’s not worth it"
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Not the right property for you?
There are more places to choose from in the Ottawa area.
PRICE RANGE
C$169 - C$236 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
395
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Courtyard Ottawa East - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Courtyard Ottawa East
Which popular attractions are close to Courtyard Ottawa East?
Nearby attractions include Ottawa Champions Baseball (0.2 km), Ottawa Train Station (0.6 km), and Rcgt Park (0.2 km).
What are some of the property amenities at Courtyard Ottawa East?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Ottawa East?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Ottawa East?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Ottawa East?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Courtyard Ottawa East?
Conveniently located restaurants include Chickpeas, Roger's Italian Bistro, and The Bistro.
Are there opportunities to exercise at Courtyard Ottawa East?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Ottawa East?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Ottawa East offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard Ottawa East?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Courtyard Ottawa East?
Many travellers enjoy visiting Parliament Hill and Buildings (3.4 km), Rideau Hall (3.9 km), and Laurier House National Historic Site (1.9 km).
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