Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Upon check-in, guests must provide a government-issued photo ID and a bank-issued credit card with their name on it for a pre-authorization of $100 as security and pre-pay their stay. Our all-suite hotel has spacious rooms with fully equipped kitchens, household amenities, and a computer with a laser printer. We also provide FREE of charge: breakfast, Wi-Fi, a laundry room with soap and dryer sheets. Indoor and outdoor parking is available for $28.25 per day (including taxes) on a first-come, first-serve basis. The Business Inn & Suites is located in downtown Ottawa within walking distance of restaurants, bars, live music, 24-hour diner, Canadian museums, Parliament Hill, the Rideau Canal and the ByWard Market, and many other tourist attractions, making it the perfect location when staying in the Nation's Capital, Ottawa!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Business Inn & Suites garners acclaim for its exceptional service, with the reception staff often highlighted for their warmth and efficiency. Offering spacious rooms complete with full kitchens and praised for their meticulous cleanliness, guests also enjoy the added perks of a varied breakfast and complimentary laundry services.
Its central location is celebrated for providing convenient proximity to local attractions and transport. While the decor may show its age, the overall value and homey atmosphere make it a favorite among travelers.
Location
Central
Atmosphere
Welcoming
Rooms
Spacious
Value
Exceptional
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Easy access. Easy parking. Staff super helpful and friendly at check in . Loved the room setup. Well equipped. Comfortable bed. Nice complementary breakfast. Pleasant walk to Parliament Hill and the Byward Market. It will be our go-to place to stay for future trips to Ottawa.
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Date of stay: January 2025
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Trip type: Travelled with family
Room Tip:Â We took some of our own snacks and drinks from home. Good sized fridge and quite well equipped ....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in this hotel for two nights, it's in a good location about 10 mins walk from the sights in Ottawa. When we arrived, we were surprised at the dated decor and furnishings in the room (mini suite - lounge, kitchen, bathroom and bedroom), it felt as if we'd walked into the 1980's! But everything was very clean and there were lots of little extras like a plug in lighted mirror in the bathroom and a white noise thingy to help you sleep. The kitchen was well equipped for the two of us with a cooker, microwave etc; there was a large TV in the lounge area and another in the bedroom.
The included breakfast was wonderful - lots of choice and plenty of it including cooked breakfasts, cereals, juices etc. It's all self service on disposable crockery and cutlery and gets very busy but there is another dining room just across the way which is much quieter.
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Date of stay: October 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Oct 19, 2024
Hello cornerstone13, Thank you for sharing your feedback about your recent stay with us. We’re glad to hear you enjoyed our convenient location, clean accommodations, our well-equipped kitchen, and our plentiful breakfast options. We appreciate your comments regarding the decor and furnishings, as we are always looking for ways to enhance our guest experience. We hope to welcome you back for another stay in the future!
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My wife and I stayed 2 nights, checking in at 2PM. A welcoming receptionist took my payment and C$100 deposit as I signed a liability sheet, then provided the keycards with the wifi code. After parking in the basement, we took our bags up one of the 2 elevators to the 11th floor. Room #1112 was a very clean 400 sq. ft. carpeted studio with a comfortable king, fully outfitted kitchen, couch, desk with computer/copier and a window wall sliding door to a 2 chair balcony overlooking the city. The large bathroom had a tub shower with quick hot water, soap, shampoo, lotion and nice towels. The super large TV had a satellite guide(BBC, Bloomberg, Buffalo networks, CBC, CNN, CTV, PBS, TSN & many more channels). Strong secure wifi, many outlets and good lighting. I did not use the 2nd floor gym but my wife used the free 4th floor laundry with detergent. The 7AM 3rd floor breakfast was attentively serviced and complete; OJ, fruit, English muffin(choice of ham, bacon, sausage & cheese), hash browns, cereal, yogurt, waffles, bagels, muffins, toast and regular coffee.
Overall, a great night’s sleep with a wonderful breakfast.
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Date of stay: July 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Jul 31, 2024
Hello 291genej, Thank you for your detailed and positive review. It’s wonderful to know that you enjoyed the clean and comfortable room, the well-equipped kitchen, and the city-view balcony. We’re also glad that our breakfast and other amenities met your expectations. We appreciate your kind words about our staff and the variety of services we offer, including the gym and laundry facilities. Your feedback is invaluable and motivates us to continue delivering excellent service. Thank you once again for staying with us, and we look forward to welcoming you back in the future!
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We didn't expect much given the price (less than $200 per night, which was impressive considering we booked only a week earlier AND it was the Thanksgiving weekend), but the hotel was beyond all our expectations.
We booked a room with a Queen bed + sofa bed, and we thought we'd get the standard 2-room set up you see in most hotels. Instead, we got what look like a fully furnished apartment, a full kitchen (not kitchenette) with cutlery, microwave, fridge etc., a gigantic plasma screen TV mounted on the living room wall with Rogers package included (and a smaller one in the bedroom), good complementary WiFi, a dining area and lovely firm mattresses (a huge relief after the all the over-soft mattresses we usually get in hotels). On top of all that the view was fantastic, you could see the city skyline, the Museum and even some constellations on a cloudless night, all from the comfort of a fairly large balcony. The air conditioning also kept the room pretty comfortable and was easily adjustable.
The reception desk allowed us to check-in very late (almost 1:00 A.M) and was really polite about it, as were all the cleaning staff. Parking was available and easily accessible. The complementary breakfast was surprisingly filling too (they had hash browns, cereal, waffles, muffins, fruits, juice, egg-bites and sandwiches for both vegetarians and non-veg). You even get a $10 bonus if you don't request room-service!
All in all it was an outstanding experience, and not at all what we were expecting given our previous stays at Ottawa hotels (especially the Marriott, don't waste your money on a big brand name). My only complaint is one of the remote controls didn't seem to work, but it was probably just old batteries. Thank you very much Business Inn.
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Date of stay: October 2024
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Trip type: Travelled with family
Room Tip:Â The breakfast room can fill up pretty quickly. There is a 'VIP' room that I think is only for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Oct 13, 2024
Hello Abhinav, Thank you for taking the time to share your experience with us at The Business Inn and Suites. We are extremely happy to hear that our accommodations exceeded your expectations, especially during the busy Thanksgiving weekend! We appreciate your feedback and are happy to know that you enjoyed the spacious room, full kitchen amenities, and the fantastic views from your balcony. We always strive to provide a comfortable and welcoming atmosphere for our guests, and we’re glad our team made your late check-in experience extremely smooth and pleasant. We appreciate your feedback regarding the remote control and will look into it to ensure everything is in working order for our future guests. Thank you again for your kind words. We look forward to welcoming you back on your next visit to Ottawa!
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I really enjoyed my stay in this hotel. My room felt like my home. It had an apartment feel and everything I needed to feel comfortable and relaxed. The kitchen dinette was well stocked with a microwave and oven range. The bed and couch were very comfy. My biggest surprise was the air purifiers in both the "living room" space and the bedroom. Since I suffer from allergies and am sensitive to air quality, this was a welcomed addition. The gym was ok. It could use an extra bench and a more stable elliptical. I had the breakfast included, and I found it to be sufficient if one didn't want to go out on a particular day and spend money. The location is so convenient, if you don't drive like me. Eveything you need to visit or buy is at a walking distance. Lastly, staff is so courteous and helpful. That's the cherry on top of everything else. I will return for a longer stay.
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Date of stay: October 2024
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Location
Cleanliness
Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Nov 7, 2024
Hello michelangelo, Thank you for taking the time on leaving us such a wonderful review! We're pleased to hear that our hotel felt like a home away from home for you and that you enjoyed the comfort and amenities in your room, especially the kitchen and air purifiers! It's also great to know that the little details made a positive impact on your stay. We appreciate you acknowledging our convenient location and our welcoming staff. We'll certainly take your comments into consideration as we continue to improve our services. We look forward to welcoming you back for a longer stay in the future!
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You are able to park outside while you unload and check in. Staff were friendly and check in was fast and efficient. Parking is either underground or in the hotel parking lot next door. We opted for the underground parking where we were allocated a numbered space. Elevator from there to our very spacious and comfortable one bedroom suite which had a full well equipped kitchen . Parking is on a first come first served basis and there was plenty of availability on all the 3 days we were there. Should the parking be full the hotel has an arrangement for parking 4 minutes away without cost. Breakfast was basic, busy and plentiful. We liked the to go bags of bottled water and biscuits. On the second day we took our breakfast back to our room where we could make our own toast and use proper plates and cutlery. We liked the option not to have housekeeping and have a10$ refund each day. It’s centrally located with lots of restaurants close by and it was an easy walk to the Parliament buildings.
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Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Sep 20, 2024
Hello JPF50, Thank you for your detailed feedback! We’re glad to hear that you enjoyed your stay and found our parking arrangements convenient. It’s great to know you appreciated the spaciousness of your suite and the flexibility with breakfast options. We strive to provide a comfortable and enjoyable experience for our guests, and your insights are invaluable. We hope to welcome you back on your next visit!
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- Great location! Minutes walk to Rideau and Parliament Hill. Prime location, night scene when you leave the hotel is vibrant. -Staff is very friendly and helpful. -Signature suite is great! Very clean, full kitchen, with balcony - good view, spacious, kind of like a 1 bed plus den apartment. As a plus… each room had an air purifier, really appreciate the effort there. -For EV drivers, free charging on site! Big bonus. ($20 parking/night though) -Breakfast was good, variety of breakfast sandwiches, sausages, hash browns, muffins, bagels, hot oatmeal, bread, fruits, coffee, milk, juice - excellent! -I choose to not have room cleaning services, so they reimbursed $10 for every night there - appreciate the reward for being eco-friendly.
Cons: - nothing really…
Overall: - we love visiting Ottawa, great city - we’ll be back at that hotel again!
Keep up the great work! Cheers!
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Date of stay: July 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Jul 31, 2024
Hello 6christopherh, Thank you for taking the time to share your detailed review of your recent stay with us. We’re thrilled to hear that you enjoyed our prime location, the comfort and amenities of the Signature Suite, and our friendly staff. It’s also wonderful to know that our efforts to provide eco-friendly options and free EV charging met your expectations. Your positive feedback, particularly about our breakfast and room cleaning rewards, is greatly appreciated. We’re delighted that you found everything to your liking and that you plan to return. We look forward to welcoming you back to Ottawa and our hotel in the future! Thank you once again for your kind words.
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The bed slept great! Nice view from the balcony and a safe "disposal bin" for your smokes. Big room, not noisy from nearby guests and overal a very quiet,comfortable and relaxed stay. Breakfast was nice and variety was fine, everything was well restocked in time. It was crowded sometimes at breakfast but no lines, if you'd like you could take your breakfast to your room (all disposable cutlery) .
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Date of stay: September 2024
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Cleanliness
Service
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Trip type: Travelled solo
Room Tip:Â Save some dollars by requesting no roomservice ( 3 days max ) !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Sep 14, 2024
Hello Gunther, Thank you for sharing your experience! We're delighted to hear that you found the bed comfortable and enjoyed the view from the balcony. It’s great to know that you appreciated the quiet environment as well, the variety of the breakfast, and the option to enjoy it in your room! We make sure that our breakfast is conveniently packed to avoid germ contamination and add convenience to transport. We look forward to welcoming you back for another relaxing stay!
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We were having a family reunion with my sister whom lives in Ottawa. The location was perfect, staff very helpful and cleanliness in the suite was outstanding. Every little thing had been thought of and catered for. The kitchen was basic but equipped with everything we needed, coffee machine, microwave, fridge/freezer, toaster, kettle, clean cutlery and serving tools, plates and pans. The lounge had 2 full size sofa beds, TV , phone, AC, full size dining table & chairs leading on to a good sized balcony. The bedroom was clean and comfortable with wardrobe but no AC , the bathroom was big, clean , bath and shower and plenty of clean towels daily. Also a hairdryer and iron + board included. Free of charge a laundry room with washer, dryers ,press and soap powder! The breakfast room offered so many breakfast options, hot & cold drinks and even a small take away bag with water & snacks. Car parking is at an extra minimal cost but well worth it. I would always use the Business suites again and have no doubt to highly recommend a fabulous stay. Many thanks .
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Karam, Guest Services / Front Office at The Business Inn & Suites
Responded Jul 23, 2023
Hello Thank you for your feedback. We take pride in clean and comfortable spaces for all our guests, our team appreciates that you noticed. We’ve worked hard to offer our guests the best hotel experience possible by providing all the amenities needed, and comments like this make it all worthwhile. We look forward to welcoming you again !!
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It's easy to understand why this hotels gets fully booked. The location couldn't be better - absolutely everything is within walking distance. Galleries, shops, restaurants, the canal, Parliament Buildings and the entire downtown core. The rooms are massive, spotless, and no stone is left unturned. Our room had a full kitchen, make-up mirror, laundry hamper, steamer, great towels, a work station, and wait for it ... a white noise machine! Maybe it wasn't the most stylish room (hello 19900), but it was one of the most comfortable, and definitely one of the cleanest. Some rooms have balconies, others do not. But everybody gets the same excellent breakfast included in their stay, with more variety than I've ever seen in a comparable hotel. Room rates are great, and the wonderful staff are professional and friendly. Safe parking is available outdoors, or underground. It'll be our go-to from now on.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lucia Palma, Guest Services / Front Office at The Business Inn & Suites
Responded Nov 10, 2024
Hello Frontdeatdriver, Thank you for taking the time on leaving us a detailed and thoughtful review! We’re delighted to hear that you enjoyed our prime location, spacious rooms, and the various amenities that we offer. It's great to know that you found the comfort, cleanliness, and breakfast to be standout features during your stay. We truly appreciate your kind words about our staff, and we're thrilled to be your go-to choice moving forward. We look forward to welcoming you again soon!
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Sorry. For previous answer... I mistaken that was the price i paid for the other place I stayed.. .at this hotel i parked on the street for free bc it was free. Thst Saturday but they have parking onsite I believe it's about same price as other local garages tho.. amazing place to stay!!
There are more places to choose from in the Ottawa area.
PRICE RANGE
C$142 - C$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the business hotel ottawa, business hotel ottawa
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
170
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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