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The Business Inn & Suites

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Traveller (735)
Room & Suite (353)
Videos (1)
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About

#3 of 74 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
Upon check-in, guests must provide photo ID and a bank issued credit card for a pre-authorization of room and tax charges, as well as $100. for security. Our all suite hotel has spacious rooms with fully equipped kitchens, household amenities, and a computer with laser printer. We also offer FREE breakfast, WiFi, laundry room with soap and dryer sheets, and movies on demand. Indoor and outdoor parking is available for $22.60 per day. The Business Inn & Suites is located in downtown Ottawa within walking distance of restaurants, bars, dancing and live music, 24 hour diner, museums, Parliament Hill, the Rideau Canal and the ByWard Market, making it the perfect location when staying in Ottawa!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Billiards
Kids stay free
Children's television networks
Business Centre with Internet Access
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Highchairs available
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air purifier
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Seating area
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French
Hotel links
Special Rate:BOOK DIRECT WITH US TO RECEIVE THE BEST AVAILABLE RATES!
4.5
2,331 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Business Inn & Suites emerges as a cozy getaway with its comfortable, spacious atmosphere that many guests liken to a home away from home. While the decor might hark back to yesteryear, the tranquility enhanced by white noise machines is a highlight for guests in search of rest. Nestled in a central hub, the hotel allows for effortless exploration of nearby attractions on foot, with travelers regularly applauding the convenience. The comprehensive amenities, particularly the well-appointed kitchens and generous breakfast offerings, contribute to the hotel's reputation for providing exceptional value, despite the occasional opinion of it being slightly overpriced. Immaculate cleanliness is a constant in reviews, as is the commendation for the friendly service, though it's not without rare lapses. The rooms, with their ample space and comfort, complete the picture, even if some suggest a need for a modern refresh.
Location
Central
Atmosphere
Welcoming
Rooms
Spacious
Value
Excellent
Cleanliness
Immaculate
Noise level
Peaceful
Service
Friendly
Amenities
Comprehensive
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Trek789056 wrote a review Feb 20
1 contribution
Stayed at the property to participate in the Canadian Army Marathon. Shout out to staff members Ahmad, Peter, and Steve who were friendly and helpful. The property is centrally located for sight seeing. Breakfast was great with a good selection. Would recommend highly to anyone visiting Ottawa. Keep up the good work.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Crystal T wrote a review Jan 2023
Waterloo, Canada6 contributions
Hotel's Favourite
Our family of 5 had a fabulous time. We loved the location because we wanted to walk. The room was spacious even with all of us and it was spotlessly clean. We were very impressed with the attention to detail and all the extras. Our teenage boys loved the continental breakfast and the to-go bags. We ordered food up from Maclarens and not only was it convenient, everything was delicious and hot. We would go back in a heartbeat. Highly recommend!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Anthony Karam, Guest Services / Front Office at The Business Inn & Suites
Responded Sep 12, 2023
Thank you for your candid comments. We are happy and pleased to hear you enjoyed your stay. Looking forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne W wrote a review Feb 20
Canterbury, United Kingdom7 contributions
This was an excellent place to stay. It was centrally located, the staff were very friendly and helpful, the room we were staying in was fully equipped, clean and very large. The breakfast was plentiful. Overall, staying at The Business Inn made our trip to Ottawa very enjoyable. Thank you
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashima Chhabra, Guest Services / Front Office at The Business Inn & Suites
Responded yesterday
Hello Anne We are delighted to hear that you found our hotel to be an excellent place to stay, and that we could contribute to making your trip to Ottawa very enjoyable. Your kind words are truly appreciated. We look forward to welcoming you back to The Business Inn in the future, and continuing to provide you with memorable experiences 😊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sridaya S wrote a review Feb 14
1 contribution
I have to say this place offers the best hotel experience especially for short term stays. these days no one offers breakfast included but the business inn does! it has thoughtfully packed breakfasts on the go too. also laundry is free!!! you just go do it yourself. the rooms are equipped with AMAZING makeup mirrors and white noise machines, spare fans and full kitchenettes! and the location is great, staff are very sweet :)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashima Chhabra, Guest Services / Front Office at The Business Inn & Suites
Responded 1 week ago
Hello Sridaya We are delighted to hear that you had an exceptional experience during your stay with us. We greatly appreciate your positive feedback and are thrilled that our hotel amenities, services, and staff contributed to your enjoyable visit. Your kind words are truly appreciated, and we will surely share your feedback with the team. We look forward to welcoming you back to The Business Inn & Suites in the future and continuing to provide you with exceptional hospitality. If there is anything else we can do to enhance your next stay, please do not hesitate to contact us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter B wrote a review Feb 10
St. Catharines, Canada2 contributions
Such incredible value. It’s an older property but they keep it very clean. Rooms are huge with full kitchens and comfy beds plus big balconies with great views of the city scape. Not luxurious but a decent home away from home. Will return every time I’m in Ottawa.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Onsight parking is reasonable but plenty of local options. Take advantage of their no...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Malaika A wrote a review Feb 4
2 contributions
Beautiful, very well cleaned room with large comfortable bed. Well stocked and convenient kitchen in the room. Excellent front desk service, great location (quiet, quick 10 minute walk to canal and other interesting sites), good breakfast.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashima Chhabra, Guest Services / Front Office at The Business Inn & Suites
Responded 2 weeks ago
Hello Malaika We are delighted to receive your positive feedback about your recent stay with us. We are pleased to hear that you found the room beautiful, very well cleaned with a large comfortable bed. We appreciate your comments about front desk service, the location of our property and the breakfast. We thank you for choosing to stay with us and for taking the time to share your positive experience. We look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samtravel wrote a review Jan 2024
Porto Alegre, RS35 contributions
It was a great stay in Ottawa. The front desk was in a renovation, so it was a kind of mess in the ground floor, but the location is just perfect and the room is really big with a little kitchen and living room. The staff were nice, helpful and respectful. So, this hotel is a great option to stay in Ottawa.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashima Chhabra, Guest Services / Front Office at The Business Inn & Suites
Responded 4 weeks ago
Hello Sam We are delighted to hear about the positive experience during your stay at our hotel. We sincerely appreciate your understanding regarding the renovation at the front desk/ ground floor. It is wonderful to know that you found our location perfect and enjoyed the spacious room. Your kind words about our staff's helpfulness, and respectfulness are truly gratifying. We look forward to welcoming you back on your next visit to Ottawa !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trippydooda wrote a review Jan 2024
Dollard-des-Ormeaux, Canada2 contributions
Large and clean room, friendly staff. Great location walking distance from many restaurants. Included breakfast was basic, but enough to fill us up. $20/night + tax for indoor parking, which is a must in Ottawa in the winter. Great value!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashima Chhabra, Guest Services / Front Office at The Business Inn & Suites
Responded Jan 8, 2024
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the large and clean room, as well as the friendly staff during your stay. Our hotel's prime location is indeed a great advantage for our guests. We appreciate your comments about the included breakfast and the value it provided. We are glad to know that you found our indoor parking to be a worthwhile amenity, especially during the winter season in Ottawa. We hope to have the pleasure of welcoming you back on your next visit to Ottawa !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maryam S wrote a review Jan 2024
1 contribution
We had s had a pleasant stay at the this hotel, Great location Nice staff, The breakfast was generous, with lots of options and good quality. The room was clean, It is definitely a great value for the price.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Ashima Chhabra, Guest Services / Front Office at The Business Inn & Suites
Responded Jan 5, 2024
Hello Maryam We are delighted to hear about your pleasant experience during your stay. We are glad that you enjoyed our great location, nice staff, generous and quality breakfast, as well as the clean room. Your satisfaction is our top priority, and we are committed to continuously improving the quality of our services. Thank you for choosing to stay with us and for taking the time to share your positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew B wrote a review Dec 2023
1 contribution
The place is undergoing renovations so the common areas look a bit dingy. Don’t let that fool you. I had a large room with a sitting area the size of my living room at home, a small functional kitchenette and a very comfortable king sized bed in the sleeping area. This room was more than a hotel room; it could have served as a bachelor apartment. It had an OK breakfast that had a combo of hot foods and sandwiches along with cereal, pastries and toast. I would highly recommend and I definitely will stay here again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashima Chhabra, Guest Services / Front Office at The Business Inn & Suites
Responded Jan 2, 2024
Hello Andrew We are delighted to hear about your positive experience and thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the ongoing renovations in the common areas, and we appreciate your understanding during this time. It's great to know that you enjoyed the spaciousness and comfort of your room, as well as the amenities it offered. We are also pleased that you found the breakfast options satisfactory. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit !!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$146 - C$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the business hotel ottawa, business hotel ottawa
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
170
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Business Inn & Suites (C̶$̶1̶3̶9̶) C$115 - UPDATED 2024 Prices, Reviews & Photos (Ottawa, Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about The Business Inn & Suites
Which popular attractions are close to The Business Inn & Suites?
Nearby attractions include Canadian Museum of Nature (0.5 km), Yuk Yuk's (0.05 km), and Ottawa City hall (0.5 km).
What are some of the property amenities at The Business Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Business Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Business Inn & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Business Inn & Suites?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Business Inn & Suites?
Conveniently located restaurants include Beckta Dining & Wine, The Scone Witch, and Town.
Are there opportunities to exercise at The Business Inn & Suites?
Yes, guests have access to a fitness centre during their stay.
Is The Business Inn & Suites located near the city centre?
Yes, it is 0.8 km away from the centre of Ottawa.
Are any cleaning services offered at The Business Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Business Inn & Suites?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to The Business Inn & Suites?
Many travellers enjoy visiting Parliament Hill and Buildings (1.2 km), Rideau Hall (3.0 km), and Laurier House National Historic Site (1.5 km).