Brookstreet Hotel
525 Legget Dr, Ottawa, Ontario K2K 2W2 Canada
Lowest prices for your stay
US$149
Fully refundable before 23-06-17
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US$149
US$101
Fully refundable before 23-06-16
TravelocityUS$149
Official HotelUS$149
Vio.comUS$120
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Room & Suite (203)
Dining (84)
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About
#20 of 81 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Indoor play area for children
Valet parking
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Vending machine
Game room
Golf course
Mini golf
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, French
Location
50Car recommended
Grade: 50 out of 100
13Restaurantswithin 1 km
3Attractionswithin 1 km
525 Legget Dr, Ottawa, Ontario K2K 2W2 Canada
Getting there
Rental CarsSee car hire from US$26/day
2106Reviews17Q+A100Room tips
Reviews
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First time staying at Brookstreet. Check-in went very smoothly with assistance provided to get my additional bags into the building. Staff were universally attentive and helpful at both the desk and the on-site restaurants. My room was quiet and comfortable despite being close to elevators. I will recommend this location to colleagues.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic stay- great room, very spacious and comfortable, staff all very friendly and welcoming. Communal spaces are light and airy, good choice of food on the menu. Not much in the local area around the hotel so car or taxi required if you want to go out for the evening, but ideal for business travel & the complimentary hotel transport is a great service. Would definitely recommend staying here.
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded yesterday
Hi HPC007, Thanks for staying at Brookstreet and sharing your experience. We look forward to sharing your kind comments about our team. We hope to welcome you to Brookstreet again in the future. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff working front desk seemed absolutely clueless while trying to check-in and check-out. Almost every amenity in the hotel required some kind of additional fee (they don’t even provide internet). Basically the equivalent of Holiday Inn for double the price.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded yesterday
hi bthomson1995, Thanks for staying at Brookstreet. We apologize if you had challenges using our complimentary guestroom internet, or any of the additional facilities included with your stay. Please reach out to us directly at info@brookstreet.com if you would like to share additional feedback. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and the room were good. The staff was extremely rude. They will not even respond to your greetings, leave alone they greeting you first. Completely uncooperative and inhospitable staff. I would suggest them to learn some basic etiquettes being in this industry
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded 1 week ago
Hi nidhib268, Thank you for staying at Brookstreet. I am sorry to hear this was your experience. Please reach out to us at info@brookstreet.com as we would appreciate hearing any additional details regarding your stay. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this hotel. Lots of space for kids to run around and enjoy pools and harmony garden in the front. This hotel allows pets which was great for our travelling family. Surrounding the hotel are many areas to walk the dogs including a rail trail nearbye and football field for running in. Did not have a chance to use the pools but they looked great. The restaurant on site was very busy and had a great menu. The cafe B offers quick sandwiches and cappucinos. The hallway further on allowed for comfortable visits with friends or family; we utilized this freely as it was too rainy to walk the dogs and we appreciated this. The hotel is well designed for families and large events such as a wedding. The staff are friendly and helpful. the rooms are well appointed, with enough space to store items, relax, and clean. We had a lovely view of the golf course and there is a bar fridge and safe in the room. …
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded 1 week ago
Hi Marjorie, Thanks for staying at Brookstreet and sharing your experience. We are happy to hear you enjoyed your getaway and were able to use most of the hotels facilities. We look forward to welcoming you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay was great. Room was big n beautiful with a great view. We did get moved rooms because of maintenance but the new upgraded room the next day was gorgeous, the pools and hot tub were also great n they had a lovely work out room well cleaned
Read more
Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded 1 week ago
Hi brittanygiroux, Thanks for staying at Brookstreet and sharing your experience. We hope to welcome you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a high class hotel with comfortable, quiet, and well decorated rooms. The in-room dining is mediocre but the service was fast and the food was hot. My big complaint is that the lighting in the rooms is not bright enough, and it has been this way since the hotel opened. The rooms overlooking the golf course have gorgeous views. The tv is also a bit outdated in that there are no streaming services available (Netflix, etc).
Read more
Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Travelled on business
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded 3 weeks ago
Hi hrssh0, Thanks for staying at Brookstreet and sharing your experience. I am pleased to let you know that we are planning a full guestroom renovation this Winter and will be updating the lighting and installing new tvs. We hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I truly enjoyed my experience at Brookstreet hotel. The staff is very patient and they are always ready to help us when we have a question. The golf view is beautiful. The hotel is very peaceful. The food is very good and the room are super clean.
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Review collected in partnership with this hotel
Date of stay: April 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded 4 weeks ago
Hi esthil8, Thanks for sharing your Brookstreet experience. We look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband took me to Brookstreet for my birthday. He had reserved a deluxe room with the indulge package that included a $50 meal voucher. We called the hotel to ask if we can check in early and gave our info, the receptionist told us that we could check in as early as 1pm. We made our way over and arrived around 2:15pm only to be told by the front desk gentlemen that everyone gets told they can check in early but we can as our room wasn't ready. this also happened to the person trying to check-in in front of us. The pool area looks tired, no music and dirty. We also ordered room service and was shocked to be charged $4 delivery charge and $11.25 for in room service charge. We didn't realize this and then tipped on top $10. When we placed our order, the person on the phone re-read my order and I confirmed what we wanted. When the order arrived they had added chicken to both sales, which we didn't order. the server said he would have that removed and when we went to check out, it was not. Finally, the walls and ceiling are paper thin, we could hear a couple getting busy and also a family above us with kids getting up at 630am. what was supposed to be a beautiful get away for us turned into a lot of work dealing with the hotel back and forth. Would not recommend this hotel.…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded 4 weeks ago
Hi J1678TTkristinas, Thank you for sharing your experience at Brookstreet. We would appreciate the opportunity to hear more details about your stay. Feel free to email us at info@brookstreet.com and one of our Leadership Team will reach out to you. Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a pretty poor stay - my bedsheets had a peculiar smell as if they had been washed badly or in a poor detergent. one of my pillows (I tried to change pillows to try to get some sleep) had a bad smell. The towels in the bathroom were rough and felt like they had been used for too long. For the looks and price, the stuff that mattered was surprisingly poor.
Read more
Review collected in partnership with this hotel
Date of stay: April 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nyle Kelly, General Manager at Brookstreet Hotel
Responded 5 weeks ago
Hi TooEasyToIdentify, Thanks for staying at Brookstreet. I am sorry to hear this was your guestroom experience. Please feel free to reach out to us directly at info@brookstreet.com as we would appreciate the opportunity to hear more details from your stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brookstreet Hotel Price Range | US$122 - US$190 (Based on Average Rates for a Standard Room) |
|---|---|
Brookstreet Hotel Address | 525 Legget Dr, Ottawa, Ontario K2K 2W2 Canada |
Brookstreet Hotel Location | CanadaOntarioOttawaKanata |
Brookstreet Hotel Number of rooms | 276 |
Brookstreet Hotel Class | 4 Stars |
Also known as | brookstreet hotel ottawa, brook street hotel |
Phone Number | +1 613-271-1800 |
Number of Reviews | 2106 |
Languages spoken | English, French |
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Frequently Asked Questions about Brookstreet Hotel
Which popular attractions are close to Brookstreet Hotel?
Nearby attractions include Options Jazz Lounge (0.04 km), Blackbird Falls Putting Course (0.7 km), and Ottawa Concrete (0.2 km).
What are some of the property amenities at Brookstreet Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Brookstreet Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Brookstreet Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Brookstreet Hotel?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Brookstreet Hotel?
Conveniently located restaurants include Perspectives Restaurant, Phu-Yen Restaurant, and Ironstone Grill at The Marshes.
Are there opportunities to exercise at Brookstreet Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Brookstreet Hotel have an airport shuttle?
Yes, Brookstreet Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Brookstreet Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Brookstreet Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Brookstreet Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.