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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
- Contactless check-out
Updated 22-05-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22-05-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 81 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Indoor play area for children
Valet parking
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Vending machine
Game room
Golf course
Mini golf
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French
Location
Full view
Contact
525 Legget Dr, Ottawa, Ontario K2K 2W2 Canada
Getting there
Rental CarsSee car hire from US$26/day
2011Reviews16Q+A100Room tips
Reviews
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staff was attentive from the moment I stepped into the hotel to check in. They had a power outage just before I arrived for check in which led to a longer queue but there were many staff on site making sure everyone was informed and they were all apologetic. Multiple staff were handing out vouchers for the cafe for the inconvenience which was really appreciated. The room was clean and very spacious, sufficient for all our luggage and different needs. We would definitely stay again the next time we visit Ottawa!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
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Helpful
One of the nicest hotels I've stayed in , and I highly recommend it. The rooms are clean and comfortable. Location is great, central to most things. Shopping is not far away...many areas to choose from to shop. Food at the hotel is fabulous at all times. I love the balcony views best.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
This was one of the nicest hotels I have ever had the pleasure of staying in. Booking the reservation was quick and easy. The front desk girls are pleasant and informative. I travel to Ottawa for business quite a lot and I will be happily returning to the Brookstreet hotel for future visits.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
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1 Helpful vote
Helpful
Well appointed and bright guest room and super comfortable beds. Loved the pillows and purchased three of them from the gift store beside the coffee shop at the hotel. Outdoor patio restaurant and delicious eggs Benedict for breakfast. Excellent coffee too.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
It’s a nice hotel and a good location. We were there for a family wedding so we didn’t really have time to utilize many of the facilities. Due to the power outage we did receive a $10 coupon to use at the B cafe which was nice. The food there was good and reasonably priced.
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Review collected in partnership with this hotel
Date of stay: June 2022
Helpful
Power out with no backup plan for check in. No air conditioning, no elevator, no credit, minimal confused staff. Seemed to have a lot of young, uncertain employees that didnt excell in customer service and never gone through hiccups at checkin
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We come here every year. The amenities are great, staff are nice and its' atmosphere is very relaxing. It's close to the Tanger outlet mall and not too far from Downtown Ottawa. The hotel is a bit dated and would really use some updating. Overall, it's a nice hotel, convenient and very laid back. Would return again this August.
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: ask for a the greens /golf view, otherwise, you will just see parking lot
See more room tips
Helpful
I came up from Boston for business and this hotel was recommended to me as a great place to stay if wanted to golf, have a nice room and restraunts with lounge and music. It was a very good experience and nice atmosphere. I liked the added security that your room key was connected to your floor you were staying on. It was needed each time you access the elevator when going up. Even if another person was in elevator and going to different floor i had to use my key for my floor. This also apllied to the underground parking garage. The hotel is in a tech business district so not overly conjested. Lots of places to walk and get exercise. The room I stayed in was a King bed corner room with view of the pool and golf course. Room had all the amenties you would expect in a nice hotel including Keurig coffee machine, mini fridge, big TV, plenty of space to relax and work area as well. I did wish the mini fridge had way to make colder. Hotel is within 10 min of nice restraunts and shops, close to freeway and downtown Ottawa was about 20-30 mins away. I would recommend to others and when i go back to see client will stay here again. …
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
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Helpful
Hotel was nice and room was clean and beds comfortable. Stayed there due to proximity to our weekend destination…Wesley Clover Parks. Coffee maker didn’t work and requested a new one which never came. Staff was friendly. Parking garage roof very low so if u have a truck best to park outside.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
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Helpful
This is not a luxury hotel. Extremely overpriced for quality that is lower than a Best Western. Room furniture and bathroom amenities are dated (what "luxury" hotel has one of those shower-tub combos with a mouldy shower curtain??), the toilet tank would empty and refill several times and I was actually hesitant to use it in case it stopped working altogether, bed was terribly uncomfortable with springs and dimples where people had slept (I also needed three pillows to sleep because they compact so much), the mini fridge wasn't stocked so I had to get room service to bring water (do you expect people to drink from the bathroom?), the food was ridiculously expensive and didn't even taste good ($19 for a California sushi roll? That's mental for imitation crab and avocado! I didn't eat half the meals I ordered from Perspectives, B Cafe, Jazz Lounge, or room service... the best thing on the menu was the kids veggies with ranch dip which says a lot). My half eaten room service dishes sat outside my door for a full 24h despite the number of times I pressed the button to have it removed. There was nothing free to watch on TV... even old movies from decades ago were at an extra cost, which is insulting to the customer when you make them pay for even the smallest things. The indoor pool was not clean (I left with a rash or bug bite on my leg so thanks for that), and the outside sauna and hot tub weren't functional during my stay. I also managed to book a massage on my first day but during a thunderstorm the following night I decided to try and book a manicure or something else to pass the time and there was zero availability. It's frustrating because you can't expect people to book everything in advance during a trip and you would think hotels would reserve some time slots for guests in case they want to try the amenities. Basically, my overall experience was disappointing and my "luxury" vacation at the Brookstreet Hotel was a giant waste of money... if it wasn't for the outdoor pool and lounge chairs I would have checked out early and tried to recover some of my money from this mediocre hotel.…
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
US$133 - US$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
brookstreet hotel ottawa, brook street hotel
LOCATION
CanadaOntarioOttawaKanata
NUMBER OF ROOMS
276
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Claim Your Listing Frequently Asked Questions about Brookstreet Hotel
Which popular attractions are close to Brookstreet Hotel?
Nearby attractions include Options Jazz Lounge (0.04 km) and Blackbird Falls Putting Course (0.7 km).
What are some of the property amenities at Brookstreet Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Brookstreet Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Brookstreet Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Brookstreet Hotel?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Brookstreet Hotel?
Conveniently located restaurants include Perspectives Restaurant, Phu-Yen Restaurant, and Papa Sam's Restaurant.
Are there opportunities to exercise at Brookstreet Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Brookstreet Hotel have an airport shuttle?
Yes, Brookstreet Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Brookstreet Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Brookstreet Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Brookstreet Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.