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The Metcalfe Hotel

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Traveller (358)
Room & Suite (189)
Pool & Beach (19)
Overview
Hotel website
123 Metcalfe St, Ottawa, Ontario K1P 5L9 Canada See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,167)
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1,016 results
Traveller rating
396
431
134
38
17
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LanguageEnglish
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396
431
134
38
17
Show reviews that mention
All reviews hotel indigo parliament hill downtown ottawa byward market parking garage front desk staff tim hortons location is great rideau canal corner room sparks street national gallery mini fridge coffee maker atrium lobby wallpaper
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1 - 5 of 1,016 reviews
Reviewed 4 days ago

The hotel is in a perfect location. Just a few blocks from Parliament Hill, City Hall and the canal. There are a lot of places to eat and shop. We took the bus in from the airport and it let us off just a block....More

Thank Sharon E
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 days ago

Thank you for the 5 Star Review Sharon E! We are delighted you enjoyed your stay with us from our location to our helpful staff. We look forward to seeing you back again soon! Best, Kim, General Manager

Hotel's Favourite
Reviewed July 18, 2018

Very clean, well located and super confortable hotel downtown ottawa. Walking distance from everything and super friendly and professional staff. The decor is very different from hotel chains and makes it a nice warm experience. very well priced for the quality

3  Thank JpParent
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded July 19, 2018

Thank you for the 5 Star Review JpParent! We are delighted you enjoyed your stay with us from the central location to our friendly staff to our cleanliness. We look forward to seeing you back again soon! Best, Kim, General Manager

Reviewed 1 week ago

I asked for a quiet room...I got it. I wish I would have asked for a view as well, it would have made it perfect. The room was very clean and trendy. Loved the location! close to restaurants, pubs, all the beautiful parliament buildings... everything...More

Thank mtklein
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 days ago

Thank you for the 5 (4.5) Star Review mtklien! We are delighted you enjoyed your stay with us from the location to the cleanliness to your quiet room. Please accept my apologies for the inconvenient parking situation. Parking is at a minimum in the downtown...More

Reviewed 2 weeks ago via mobile

This is my 5th stay at this great hotel and still love it. My room was clean, big and well arranged. The built in fridge is very welcoming. Lots of hot water when taking showers no matter how long they are. Definitely recommend and will...More

Thank kimibartels
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 days ago

Thank you for the 5 Star Review and being one of our regular guests kimibartels! We are delighted you enjoy our hotel and keep coming back to stay with us! We look forward to welcoming you back again soon! Best, Kim, General Manager

Reviewed 2 weeks ago

Very cool funky hotel - doesn't have that chain hotel vibe - staff are incredibly friendly. The rooms are being renovated which is good as they are a bit tired ..clock radio buttons didn't work, tile falling off in bathroom, nothing that mattered though -...More

Thank julespostsuper
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 days ago

Thank you for the 4 Star Review julespostsuper! We are delighted you enjoyed your stay with us and we appreciate your feedback regarding our breakfast menu. Your comments have been shared with the food and beverage team. We now have some of our newly renovated...More

View more reviews
About
Description
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The More Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
106
Price range
US$126 - US$277 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Indigo Ottawa Downtown
Also Known As
Ottawa Hotel Indigo
,
The Metcalfe Hotel Ottawa, Ontario
Location
Canada > Ontario > Ottawa
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
106
Price range
US$126 - US$277 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Indigo Ottawa Downtown
Also Known As
Ottawa Hotel Indigo
,
The Metcalfe Hotel Ottawa, Ontario
Location
Canada > Ontario > Ottawa
Photos
Traveller (358)
Room & Suite (189)
Pool & Beach (19)
Dining (3)
Business Centre & Event Rooms (4)
Amenities (4)
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Questions & Answers
Ask a question
occams-razor
December 1, 2017|
AnswerShow all 2 answers
Response from MetcalfeGM | Property representative |
Hi, so sorry for the delay in responding to your question. Our Stay Green and Save program gives one $5 voucher per room per day when foregoing housekeeping service. We will provide you with extra towels and empty garbage... More
1
Vote
occams-razor
November 27, 2017|
Answer
Response from SweetD | Reviewed this property |
Not all the rooms are suites. We had booked a king room and were put in a small room with a queen bed and no windows. The parking lot is scary and dark and hard to find. It was around $28 CAD per night but I think that we... More
2
Votes
GRACE K
July 9, 2017|
AnswerShow all 7 answers
Response from patsychom | Reviewed this property |
My room did not.
1
Vote
Room Tips
"Ask for a quiet room with a view."
mtklein
1 week ago
Read review
"Quiet and clean rooms, close and within short walking distance to all tourist sites."
_gddonne
Aug. 1, 2018
Read review
"The hallways are cooler on lower flowers."
733mandya
Jul. 18, 2018
Read review
"If you opt to not have your room cleaned for a day, they give you a $5 voucher towards food and drink from..."
151darrinm
May 23, 2018
Read review
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