You're going to think I'm crazy, but the #1 thing I love about this Inn is that there is NO dirty, sloppy grouting in the bathroom areas. I travel a lot, but I can't afford fancy hotels. 90% of the budget hotels I stay at have dirty, sloppy grout, which is most often a sign that there are many other dirty, sloppy aspects to the place: thin worn out towels, plumbing and electrical "fixes" that are not to code and dangerous, dirty common areas, chemical breakfasts, thin walls just to name a few. But NOT at Rideau Heights Inn - clean, unnoticeable grout also means you get a sparkling clean room, plumbing that works, really friendly service, fresh muffins, cereal and good coffee for breakfast, fluffy towels and really comfy kingsize bed for a good (and quiet) night's sleep. The location is perfect: the airport, downtown or Carleton University are all less than 15 minutes away. You can walk to the river. Is there anything lacking? Well, I would have liked a microwave in my room and a luggage stand (the rooms are spacious enough to accommodate both), but they let you use the office microwave anytime and, well, for a really nice motel at a bargain price, I guess I can put by suitcase on the floor.…
I have stayed at this Inn numerous times over the past several years. I have not once been disappointed. The rooms are immaculate, throughly cleaned and pleasant. The front desk staff greet me with a smile and provide, within their capabilities, everything I need for a pleasant stay. The price is reasonable. Anyone searching for a five star motel, without the bells and whistles, would agree with my 5 star rating. Any disappointments would probably be because they are looking for more amenities. The inn offers a continental style breakfast - also a bonus in this price range.
Lost a few trees in the Summer 2022 storms, but still a nice quiet property. Rooms are decent, able to get downtown for under $20 with Uber. Weekend we were there was super hot, AC in room more than able to keep up. Excellent value.
Thivi at the front desk was very courteous and helpful. The complimenary breakfast is a great add on. They are in a great location close to everything. This Inn is ocated in a fairly quiet area. The rooms are spacious. Good value for the money.
Really easy late night check in, lots of parking for the trailer, and a very clean room. Breakfast in the morning was plentiful, and further interactions with the staff were 100% positive. Thanks very much - a very good stay for those traveling through Ottawa with purpose (i.e. moving).
My wife and I had a reservation here starting on May 22, 2022. Unfortunately, due to the severe storm that passed through Ottawa on May 21, 2022, the power to the hotel was out because of the damage to the power infrastructure in Ottawa. Therefore we were not able to stay at the hotel. The manager, Ainsley, went out of her way to assist us in getting our refund from Hotels.Com. She was kind, sincere and did all she could to help. Service like this will have us definately making reservations there again on our next trip to Ottawa.
Good service, room was clean . The service at the front desk was perfect. I would recommend this place to any one that I know. The only thing is I could hear the guy in the next room talking and he was not loud.
I found this hotel by fluke. They gave me an AMAZING rate. I'm a fairly picky person, I was concerned prior to arrival that this property may not be up to my standards. When I arrived, I was greeted with a friendly smile at the desk. Upon entering the room I was impressed. So clean. Didn't smell like stale old cigarette like MANY non smoking hotels still do (i travel, a lot.). There was no old musty smells. Nothing. It was wonderful. Beds were comfy. My only real complaints and they're not even that really, was that the heat/ac unit doesn't know when to shut off on its own, and the bathroom fan was extremely annoying. Other than that I loved my stay so much I have booked the motel twice more for future visits to the capital. It's in a very accessible area, anything you need is a very close proximity. The muffins in the lobby in the morning are moist and fluffy. It's homey and quaint. Felt almost like I was cottaging, but inside the city. I can't say enough amazing things about this place. I cannot wait for my next visit! See you soon, and thank you for the incredible hospitality.…
I was very satisfied with my stay. The room is quiet and clean. the location is great, as you are few minutes drive to different shopping mall. Special thanks to Raj for being both professional and friendly. Call them directly and you will get a better rate.
Cozy inn! Rooms are very clean and the staff is incredibly kind and accommodating. Close to everything and anything you might need. Raj is a fantastic asset to this place! Kindness goes a long way and he really is the BEST guy ever! 👍 Highly recommend this little gem!