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Hilton Garden Inn Ottawa Airport

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Traveller (225)
Room & Suite (340)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“free shuttle”(26 reviews)
“on demand”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Additional information
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Offers from Hilton Garden Inn Ottawa Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Ottawa Airport
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,204)
There are newer reviews for Hilton Garden Inn Ottawa Airport
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1,169 results
Traveller rating
677
363
85
34
10
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677
363
85
34
10
Show reviews that mention
All reviewsan early morning flightfree shuttleon demandthe shuttle drivergreat hotelrestaurant staffrooms are largehot breakfastfront desk stafffridge and microwaveminute drivepool and hot tubking bedexcellent stayconvenient locationgreat roomcomfortable beds
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131 - 135 of 1,169 reviews
Reviewed 24 August 2017

We had a really quick stay and chose this hotel to be close to the airport for an early morning flight out. Our first impressions were wow, why don't we stay here more often. Pros: -clean -lots of amenities. Food, free parking, airport shuttle, nice...More

Thank Yorktn
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 7 September 2017

Thank you for your detailed review. We do advise 15 prior in case our shuttle just left but certainly if we are free, we will take you right away

Reviewed 17 August 2017 via mobile

My sister and I stayed for one night on our way home to BC. The experience was great right from the front desk check in. Staff were extremely helpful pointing us to transit options to get into the city to sightsee for the afternoon. The...More

Thank StormsEnd
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 7 September 2017

We appreciate you taking the time to write a review and we are pleased you enjoyed your brief stay with us.

Reviewed 16 August 2017 via mobile

It has been almost a year since my 1st stay back in September 2016 and I keep coming back! I have stayed several times over the last year and HGI is my home away from home when in Ottawa. The experience is consistent and interactions...More

Thank Marie-Helene L
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 7 September 2017

Thank you so much for your review as well as for your loyalty. We love our regular guests like family and we are glad it shows.

Reviewed 11 August 2017

The hotel was extremely clean and the staff was friendly and very helpful. The only thing I found was the mattress was a touch to firm for my liking. The layout of the King's suite was excellent, the bathroom was huge and the bedroom was...More

Review collected in partnership with Hilton Garden Inn
Thank jonathanmV1008SZ
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 12 August 2017

Thank you so much for your review. For future reference you can request a room with one of our adjustable beds. This way you could control the firmness.

Reviewed 10 August 2017 via mobile

Hotel was clean. Only problem was there was construction on the road in front of the hotel and they started earlier in the morning. Hotel is ideal for business stay or transit to airport but a little remote from major downtown attractions.

Thank Audrey H
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 12 August 2017

We appreciate your feedback and sadly we cannot control the construction. However we seldomly encounter noise issues with them.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$113 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$113 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (225)
Room & Suite (340)
Dining (41)
Pool & Beach (24)
Amenities (39)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
occams-razor
24 November 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
There are many options including bus taxi and Uber. The least expensive is bus and you can catch it right outside hotel and it takes you right to the centre of downtown
1
Vote
Matthew H
26 October 2017|
AnswerShow all 3 answers
Response from AlisonHunter | Property representative |
Yes, you can book a room, but check out would be noon. You could make the request for a late checkout, but 2pm would be the latest they could honor without a charge and only if availability allows it on the date. Feel free... More
0
Votes
Ann C
16 January 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
Good morning Ann, Unfortunately, we do not offer the service to leave your vehicle at the hotel. It is too challenging to complete snow removal and we need the parking for our registered guests and meeting attendees. We do... More
0
Votes
Room Tips
"Don't get one next to the stairwell"
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"Stay away from rooms in the X10-X16 range"
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"not sure about that-our room was on 2nd floor and very nice."
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"All rooms are large and quiet."
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