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Hilton Garden Inn Ottawa Airport

Booking.comUS$102*
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#7 of 67 Hotels in Ottawa
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
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1,024 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ottawa Airport
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Showing 995: English reviews
Ontario
Reviewed 1 November 2016

Stayed at this hotel recently on weekend business. I chose my room on the digital pre-check in email that I received a few days prior to my stay. Unbeknownst to me, I booked a room across from the kitchen! If it would have been indicated on the digital portal, I certainly would not have chosen that room. I thought being...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Luv2tripit
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are terribly sorry for your recent stay troubles. We will look into the floorplans on the digital signage to see if they can be updated. We are grateful that will give us a future opportunity to share another great room with you.

Vaughan
Reviewed 31 October 2016

My daughter and I travelled to Ottawa to tour Carlton and UofO. We were late getting to the hotel. Staff was very efficient at getting us into our room. Breakfast was good and the waitstaff was pleasant. The buffet was only open to 10:30 so we were a bit rushed. The pool and hot tub were average and open late...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joanne T
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for taking the time to share your experience. We hope that the campus tours went well. If you decide on Carleton University, please book your stay early for move in weekend as we sell out very early.

Aurora, Canada
Reviewed 30 October 2016

Hotel is a short ride from the airport and truly an amazing experience. Check in is fast and efficient. Reception staff are always very friendly and helpful. Rooms are the most spacious I have been in with high ceilings and large bathrooms and bedrooms. Free internet and high quality televisions. Beds are super comfortable and rooms are extremely quiet, despite...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chris B
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you so much for your feedback. We are so pleased that you experienced our 3 C experience. Culinary Excellence, Customer Service and Cleanliness. We strive for stays like this everyday and it is great when someone takes the time to share.

Toronto, Canada
Reviewed 27 October 2016

This is the closest hotel to the airport. It offers a free shuttle for the 3 minute ride (literally) to the departure and arrival door of the airport.] This is a short review because front desk staff was excellent, with the whole check-in time taking only a few short minutes. Was helped by a very cheerful clerk who provided me...

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Helpful?
Thank Polloman67
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We know how tough it can be being on the road so much and we are so pleased your chose to stay with us. We know there are lots of options out there but we strive to be a cut above our competition. We look forward to your next stay.

Reviewed 26 October 2016

The Ottawa Hilton Garden inn is an excellent hotel option in close proximity to the airport. The accommodations and facilities are excellent. The staff is very accommodating. it's a great choice if you want/need to be in close proximity to the airport.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank robertpW2147CO
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Safe travels and we hope to see you again soon.

London, Canada
Reviewed 21 October 2016

I enjoyed the feature of being able to check in online prior and being able to pick your room. We pretty much just had to pick up the keys when we got to the hotel. The pool and hot tub were quite nice. The beds in the room were comfortable enough but they were so loud. The springs and headboard...

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Helpful?
Thank Katelyn E
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are sorry that you did not enjoy the bed. We are currently replacing some of our beds, but not sure which room you were in. If you reach out to us at the hotel, we would love to be able to make this situation better for the future.

Hamilton, Canada
Reviewed 17 October 2016

we stayed at this hotel before our flight out of Ottawa airport. Nicely refurbished rooms with lots of room inside, would recommend staying here. In-house restaurant is available but we didn't visit it, next time.

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Helpful?
Thank zilerog
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We too hope on your next stay that you make it to the restaurant. It is definitely worth the visit.

Iqaluit, Canada
Reviewed 17 October 2016

This is a clean hotel wit great rooms, great service, and friendly staff. Restaurant has excellent food and you can get room service up to midnight. Very close to the airport but yet the noise from there was very minimal. Rooms extremely clean and bed really comfortable.

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Helpful?
Thank Kpauld
Cornwall, Canada
Reviewed 16 October 2016

The place is rapidly going to seed. Dowdy. The staff on arrival were either incompetent or appeared drunk. The furniture in the room was nearly ready for the Salvation Army, and the equipment was difficult to use. The entrance is poorly signed and getting in is akin to entering a maze.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ian B
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We respect each persons view on things however in this case, perhaps you reviewed the wrong hotel. Our hotel just opened 159 brand new rooms this year and the other rooms are in excellent condition. We also just completed less then a year ago a complete refresh of the lobby along with construction of a brand new fitness centre. Our...

London, Canada
Reviewed 16 October 2016

I had to come home to visit my parents for a couple of days. As always, had a great stay at the Hilton Garden Inn Ottawa Airport. The hotel, as the name suggested, is located near the airport. We had dinner at the restaurant there one night, my parents love it there. The Food is very good, service is excellent,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Clayton J S
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are so thankful for your continued loyalty. We look forward to your next visit.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Region: Canada > Ontario > Ottawa
Price Range: $188 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Hilton Hotels Direct, Priceline, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hilton Garden Inn Ottawa Airport Ontario
Hotel Style:
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#6 Best Value Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travellers.
14 questions
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Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are quiet, even those facing the airport !”
SigK, 20 May 2017 | Read review
“I didn't even hear the people in the next room flush their toilet that is how well insulated against noise that it is.”
csm777, 17 May 2017 | Read review
“The quietest hotel beside and I mean beside an airport - never hear a plane”
davidlE3033UK, 16 May 2017 | Read review
“Dont stay in 815.”
poupoun, 28 Mar 2017 | Read review
“Make sure the fan in your room works or else gets stuffy.”
lizrD8048UX, 25 Mar 2017 | Read review
5 of 5
Booking.com
US$102* /night
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ElvolineUS$121
Expedia.comUS$115
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Prices are for 1 room, 2 adults
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