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Hilton Garden Inn Ottawa Airport

CancelonUS$113*
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#7 of 67 Hotels in Ottawa
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$213*
US$113*
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Hilton Garden Inn Ottawa Airport
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1,020 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ottawa Airport
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Showing 992: English reviews
Vancouver
Reviewed 17 August 2016

We stayed here because of proximity to the Ottawa airport. we relied on the shuttle service and it does run 24/7 about every 10 minutes or so. That having been said, the van itself could probably do with being replaced...it is showing its age and has some dents and scraps

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Helpful?
Thank VancouverLL
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We in fact do have a newer shuttle, it is just in for its regular maintenance The shuttle that you would have used would be our older shuttle.

Sudbury, Canada
Reviewed 16 August 2016

Needed a hotel that would accommodate late arrival from New York flight and an early AM onward to Toronto. HGI Ottawa staff warmly welcomed us and went out of their way to make us happy; to the point of even driving out to get a newspaper so I would be aware of Ottawa current affairs. Thanks.

Review collected in partnership with Hilton Garden Inn
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Thank Hugh K
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are so pleased you were able to experience our world class experience on your short stay with us. We hope you travelled safely to Toronto.

Vancouver, Canada
Reviewed 16 August 2016

Large clean comfortable rooms, excellent restaurant facilities, expensive hotel for the location. During our stay only one elevator was working which resulted in long waiting times for all guests. Room are poorly insulated so expect lots of noise at all hours from banging doors and from walking/running in corridors. A two star Hotel charging three star prices.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Colin H
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are sorry that you experienced one of our elevators out of order. A part broke on it and had to be ordered in order to make it safe for our guests. We do have another set of elevators a little further down the gall, so we did have 3 operating elevators instead of 4. Thank you for your understanding.

Montreal, Canada
Reviewed 15 August 2016

We tend to like high-end accommodations and hotels, so we were slightly concerned that this might be an average hotel... but boy, were we ever surprised! From the moment we walked in the door, everything was right. The hotel looks on the newer side, and is very clean and bright. The lobby had fresh lemon water available (on a hot...

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Helpful?
Thank Louise C
Reviewed 14 August 2016 via mobile

I reluctantly booked a 3 star room and was pleasantly surprised. Nice and helpful front desk staff. Very spacious room, clean and comfortable. Not the most stunning decor but it was nice and neat. Amazing snack corner fully stocked with anything you may have forgotten and lots of munchies, even frozen dinners. There is a restaurant conveniently located in the...

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Thank Vacationwithb
Cobourg, Ontario
Reviewed 10 August 2016

We stayed here recently one night for a wedding. I am a Hilton Honours member and when reserving online requested early check in to dress for the wedding. Check in is 3 and the last wedding shuttle was leaving the hotel at 3:15 so.... I also called the evening prior to once again stress this. They said it was not...

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1Thank MHarry
Ottawa, Canada
Reviewed 9 August 2016

The lack of early check in made things frustrating. I was forced to upgrade the room to get early check in... Hmmm... Then at check out they realized they didn't charge me enough from the amount I had paid at check in and was forced to pay even more. The breakfast was delicious and great quality but the service killed...

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1Thank Jordan M
Tillsonburg, Canada
Reviewed 8 August 2016

Wait staff were very good. The rooms were large and clean. The fan was noisy in the bathroom. The supper I had made me sick almost immediately. Others at our table found the food to be dry and expensive for what we got. The external grounds need attention.

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Thank robinson4369
Swan River, Canada
Reviewed 8 August 2016

Perfect place to stay. Close to airport without aircraft noise. Everything you need for relaxation and nourishment prior to return flight home. GPS was a real help in finding the correct road to the hotel

Review collected in partnership with Hilton Garden Inn
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Thank Travellor55
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are so pleased you enjoyed your stay at the hotel. We hope you had safe travels home.

Syracuse, New York
Reviewed 7 August 2016

We stayed here to catch an early flight from the Ottawa airport.We had a double queen room for a family of four and had a lot of space. The rooms are much bigger than most hotels and had a desk, small couch and ottoman. We got here early the night before our flight and then drove into the city, the...

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Helpful?
Thank sanddunes19
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We are pleased to offer industry leading oversized guestrooms. We are so pleased you and your family enjoyed them so much. We hope to see you again soon.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Region: Canada > Ontario > Ottawa
Price Range: $187 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Hilton Hotels Direct, Priceline, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hilton Garden Inn Ottawa Airport Ontario
Hotel Style:
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are quiet, even those facing the airport !”
SigK, 20 May 2017 | Read review
“I didn't even hear the people in the next room flush their toilet that is how well insulated against noise that it is.”
csm777, 17 May 2017 | Read review
“The quietest hotel beside and I mean beside an airport - never hear a plane”
davidlE3033UK, 16 May 2017 | Read review
“Dont stay in 815.”
poupoun, 28 Mar 2017 | Read review
“Make sure the fan in your room works or else gets stuffy.”
lizrD8048UX, 25 Mar 2017 | Read review
5 of 5
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US$113* /night
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Prices are for 1 room, 2 adults
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