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Comfort Inn & Suites

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185 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Markham, Canada
Reviewed 15 September 2015

The hotel was clean...Staff very helpful....Could use some updating in the lobby....pool looked somewhat murky.......cookies and flavored water in the lobby was great....breakfast was good. I would stay there again and not hesitate to recommend it if you are not picky.

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Helpful?
Thank Grams-Carol
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

I was pleased that you found our property comfortable, clean and that you enjoyed your stay with us. I hope you choose us again the next time you are in Peterborough.

Milwaukee, Wisconsin
Reviewed 14 September 2015 via mobile

Hands-down, we found the most comfortable pillows and mattress on our trip in this hotel. We had our choice of a firmer or a softer pillow and the mattress seemed to be a pillow top mattress. The air conditioning unit was blowing much cold air when we arrived, and it was very late so we didn't want to call the...

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Helpful?
1Thank MilwReader
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time out to write a review after your stay with us. I was pleased to read how happy you were with our Hotel and team. Next time you stay with us, we would be happy to show you the wall thermostat and how it works, or better yet, when you reserve your room with us,...

Reviewed 9 September 2015

We stayed Friday night of the Labour Day weekend on our way up north. The reception desk staff were extremely friendly and helpful. The hotel is clean and up-to-date. Although we didn't use it, the pool looked clean and welcoming. The rooms, the hotel in general were well-kept. The beds were comfortable with lots of extra pillows and blankets should...

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Helpful?
Thank Pharmgirl89
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the wonderful review. I was pleased to read your comments and about your experiences while staying with us. We use these comments to gauge how we are doing in terms of Guest satisfaction and all comments are shared with the Comfort team. We hope to see you the next time you are in beautiful Peterborough!

Chesterfield, Missouri
Reviewed 9 September 2015 via mobile

Rooms were nicely appointed with two double beds and plenty of room to move around and nicely insulated. A hot breakfast was available each morning with waffles, eggs, sausage and a good variety of continental items. The hotel is conveniently located near restaurants, gas, shopping and the downtown area is just a short distance away. We enjoyed our stay.

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Helpful?
Thank Ann B
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review after staying with us. I was thrilled to read about your experience and I will pass on your kind words to our team. We hope to see you again soon, Thank you for choosing Comfort!

vancouver, bc
Reviewed 8 September 2015

Pretty average hotel. Stayed 2 days for a family event. All was fine really. But nothing outstanding. included breakfast was totally adequate. Adjacent Kelsey's resto was nice. It's on a major street so lots of options nearby for dining. BTW the agricultural landscape outside of Peterborough is gorgeous.

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Helpful?
Thank birtukan
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your recent stay with us and for submitting a review afterward. Our mandate as a team is to surpass your expectations when staying with us. I hope next time we do! I was happy to read you were pleased with your stay and we hope to see you again soon. Thank you for choosing Comfort!

Oakville, Canada
Reviewed 4 September 2015

I say that because when I checked in there was a smell of smoke in the labelled non-smoking room. I called the desk and the clerk came herself and sprayed the room since she could not move me. The breakfast bar had an ample selection although the layout was a bit awkward as I take milk in my coffee but...

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Helpful?
Thank Darkwing28
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. I am sorry to read you were inconvenienced by a smoke smell in your room. It is most unfortunate when this happens and we have many policies in place to react when they do. I was thrilled to read you were pleased with our reaction and the result. Thank you for choosing Comfort!

Barrie, Canada
Reviewed 23 August 2015

The hotel was wonderful. It is a bit of an older location; however, they have managed to maintain the building and premises wonderfully. (based on some of the other reviews, perhaps I have been lucky enough to stay in recently remodeled rooms or the nicest rooms that the hotel has to offer??) I have stayed here 3 times and it...

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1Thank m0mmnj
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for the wonderful review. We work hard as a team to ensure our guests feel they are getting the value they deserve while staying with us. A clean comfortable property with plenty of amenities including a swimming pool, spa, hot breakfast and business center help us to achieve that goal. Thank you for choosing Comfort and...

London, Canada
Reviewed 17 August 2015

Do you feel that your children just don’t hear enough swearing in their day-to-day lives? Do you yearn to know more about the various complaints that chambermaids have regarding their colleagues & jobs, and consider it a bonus if this complaining can be loud and expletive-filled? Well then, this may be the hotel for you! I’m seriously surprised that no...

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Helpful?
2Thank beckarama
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

Thank you for your survey. First of all let me say I am sorry for the loss of your family member. I completely understand that during a stressful time like that an unpleasant hotel stay is very last thing you needed. I agree with you whole heartedly that this is not the service you should expect from the staff at...

Toronto, Canada
Reviewed 11 August 2015

If it weren't for the poor quality of the mattresses, I would have given this hotel a much better review. Our room, with two queen beds seemed relatively newly renovated. The carpets looked fresh and so did the furniture. The bathroom looked like some recent cosmetic work had been done (sloppily), but the shower tap looked elderly to me! I...

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Helpful?
1Thank beefair2014
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for the review you submitted after staying with us. I am glad to read you were pleased with most aspects of your stay. The Breakfast is a special treat every day with lots of options including hot items such as eggs and sausage. It is true we have undergone a renovation in all rooms which included...

Whitchurch-Stouffville, Canada
Reviewed 2 August 2015 via mobile

Checked in....then checked out Smelly small room, ripped curtains, peeling decor, cushions as pillows and ancient bathroom. Was offered an alternate room but expected more of the same, so left. Staff helpful but hotel looks underfunded. Very small buffet breakfast area and dated corridors. Elevator didn't work properly either. Previously always stayed elsewhere in Peterborough but thought we'd give Comfort...

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Helpful?
Thank Gillian B
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. I was saddened to read about your experience with us and have passed on your concerns to the appropriate Supervisors and Managers. We strive to keep our guests happy and comfortable; reviews such as this allow us insight into opinions and the feelings of our guests and potential guests. I apologize for the inconvenience and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 1209 Lansdowne St W, Peterborough, Ontario K9J 7M2, Canada
Region: Canada > Ontario > Peterborough
Price Range: $97 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Comfort Hotel Peterborough
Comfort Inn And Suites
Comfort Inn Peterborough
Peterborough Comfort Inn
Comfort Inn & Suites Peterborough, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor easy access elevator for other floors”
 of 5 bubbles ardac, 24 Aug 2016 | Read review
“one wing is next to back of restaurant and sometimes smell cooking and hear exhaust fans.”
 of 5 bubbles ritch62, 8 Aug 2016 | Read review
“Ask if room is near an exterior door as travelers usually leave early.”
 of 5 bubbles melinmexico83, 15 Jun 2016 | Read review
“Get a room away from the elevator.”
 of 5 bubbles 423peggyl, 24 May 2016 | Read review
“ask for upper floor , city view facing east”
 of 5 bubbles GaryK690, 19 May 2016 | Read review
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